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Homewood Suites by Hilton Orlando at Flamingo Crossings

3.0 star property
Hotel with free breakfast, steps from Flamingo Crossings Town Center

Photo gallery for Homewood Suites by Hilton Orlando at Flamingo Crossings

Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
BBQ/picnic area
Lobby
View from room
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Pet-friendly
  • Kitchen
The current price is NZ$194
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
411 Flagler Ave, Winter Garden, FL, 34787
  • Flamingo Crossings Town Center
    ‪1 min walk‬
  • Walt Disney World® Resort
    ‪7 min drive‬
  • Disney's Animal Kingdom® Theme Park
    ‪8 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪37 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Iron/ironing board, bed sheets

Studio Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(176 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Dining table
Dishwasher
LED TV
Sofa bed
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Iron/ironing board, bed sheets

Studio, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Dining table
Dishwasher
LED TV
Sofa bed
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Iron/ironing board, bed sheets

Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Dining table
Dishwasher
LED TV
Hairdryer
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Iron/ironing board, bed sheets

Suite, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(51 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Dining table
Dishwasher
LED TV
Sofa bed
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Iron/ironing board, bed sheets

Suite, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Dining table
Dishwasher
LED TV
Hairdryer
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Hearing)

Iron/ironing board, bed sheets

Suite, 1 King Bed, Accessible, Bathtub (Hearing)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Dining table
Dishwasher
LED TV
Hairdryer
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

49-inch LED TV with cable channels, TV, Netflix

Suite, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Dining table
Dishwasher
LED TV
Sofa bed
  • 57 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Iron/ironing board, bed sheets

Suite, 1 Bedroom, Non Smoking

9.4 out of 10
Exceptional
(83 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Dining table
Dishwasher
LED TV
Sofa bed
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Iron/ironing board, bed sheets

Suite, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Dining table
Dishwasher
LED TV
Hairdryer
  • 57 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

49-inch LED TV with cable channels, TV, Netflix

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Dining table
Dishwasher
LED TV
Sofa bed
  • 57 sq m
  • Sleeps 6
  • 2 Queen Beds

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The price is NZ$149
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About the area

Winter Garden

At Homewood Suites by Hilton Orlando at Flamingo Crossings, you'll be 6.5 km (4 mi) from Disney's Animal Kingdom® Theme Park and 9.8 km (6.1 mi) from Walt Disney World® Resort. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .Enjoy the 24-hour gym, waterslide and pool loungers. Other amenities include free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Each morning a free buffet breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also self parking, along with the convenience of a free theme park shuttle. .Attractions within a 10-minute drive of this 3-property class Bay Lake hotel include Flamingo Crossings Town Center and Disney's Blizzard Beach Water Park.

What's nearby

  • Flamingo Crossings Town Center - 1 min walk - 0.0 km
  • Walt Disney World® Resort - 7 min drive - 7.0 km
  • Disney's Animal Kingdom® Theme Park - 8 min drive - 7.0 km
  • Disney's Hollywood Studios® - 11 min drive - 9.6 km
  • Magic Kingdom® Park - 12 min drive - 10.1 km

Getting around

  • Kissimmee Station - 29 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 35 min drive

Restaurants

  • ‪Harambe Theatre - ‬12 min drive
  • ‪Tamu Tamu Refreshments - ‬12 min drive
  • Satu'li Canteen
  • ‪Creature Comforts - ‬13 min drive
  • ‪Valencia Restaurant - ‬8 min drive

About this property

Homewood Suites by Hilton Orlando at Flamingo Crossings

Hotel with free breakfast, steps from Flamingo Crossings Town Center
Homewood Suites by Hilton Orlando at Flamingo Crossings offers its guests an outdoor pool, a waterslide, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 1728 square feet (161 square metres) and includes conference space. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Homewood Suites by Hilton Orlando at Flamingo Crossings. For a fee, parking is available.

This 3-star Winter Garden hotel is smoke free.

  • 1 building
  • 229 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • 1728 sq ft of conference space
  • 161 sq. m of conference space
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Homewood Suites by Hilton Orlando at Flamingo Crossings offers 229 air-conditioned accommodations with coffee/tea makers and a hairdryer. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

49-inch LED televisions come with premium cable channels and Netflix. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Filipino, German, Portuguese, Spanish

Similar properties

Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers

Home2 Suites by Hilton Orlando at Flamingo Crossings

  • Pool
  • Breakfast included
  • Pet-friendly
  • Waterslide
4.6 out of 5, Wonderful, 4,447 reviews
The price is NZ$206
includes taxes & fees
24 Aug - 25 Aug
Home2 Suites by Hilton Orlando at Flamingo Crossings

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free theme park shuttle
  • Covered parking on site (USD 20 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Waterslide

Family friendly

  • Dining table
  • Free theme park shuttle
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 1,728 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 20.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites by Hilton Flamingo Crossings
Homewood Suites by Hilton Orlando at Flamingo Crossings Hotel

Frequently asked questions

What is the cancellation policy at Homewood Suites by Hilton Orlando at Flamingo Crossings?

Homewood Suites by Hilton Orlando at Flamingo Crossings offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Homewood Suites by Hilton Orlando at Flamingo Crossings?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Orlando at Flamingo Crossings on 24 Aug 2025 start from NZ$194.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Homewood Suites by Hilton Orlando at Flamingo Crossings?

Yep, Homewood Suites by Hilton Orlando at Flamingo Crossings has a covered self car park for USD 20.00 per day.

Are there any beaches close to Homewood Suites by Hilton Orlando at Flamingo Crossings?

The closest beach to Homewood Suites by Hilton Orlando at Flamingo Crossings is Beachcomber Beach (4.2 km).

Does Homewood Suites by Hilton Orlando at Flamingo Crossings have a pool?

Yep, and guests love it! Homewood Suites by Hilton Orlando at Flamingo Crossings has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 10:00 PM.

Does Homewood Suites by Hilton Orlando at Flamingo Crossings have a waterslide?

Yep, this property has a waterslide!

Does Homewood Suites by Hilton Orlando at Flamingo Crossings serve breakfast?

Yeah, travelers give top marks to the free buffet breakfast here! Served daily, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Homewood Suites by Hilton Orlando at Flamingo Crossings?

No, Homewood Suites by Hilton Orlando at Flamingo Crossings does not offer an airport shuttle service.

Is there a bar or restaurant at Homewood Suites by Hilton Orlando at Flamingo Crossings?

Yep, you can grab a meal at Homewood Suites by Hilton Orlando at Flamingo Crossings's onsite restaurant.

What time are check-in & check-out at Homewood Suites by Hilton Orlando at Flamingo Crossings?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Homewood Suites by Hilton Orlando at Flamingo Crossings?

Cats and dogs are welcome at Homewood Suites by Hilton Orlando at Flamingo Crossings, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 45 kg per pet.

Homewood Suites by Hilton Orlando at Flamingo Crossings Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1469 out of 1864 reviews
Rating 8 - Good. 248 out of 1864 reviews
Rating 6 - Okay. 86 out of 1864 reviews
Rating 4 - Poor. 30 out of 1864 reviews
Rating 2 - Terrible. 31 out of 1864 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
When I stay off property from Disney, this area is where I go. Very quiet, safe, and convenient.
Stayed 2 nights in May 2025

10/10 Excellent

Tatiyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jhon Breyne

Stayed 1 night in May 2025

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Disney World Trip

Spent 2 nights for a quick WDW trip with the kids. Had a great time and enjoyed our stay. The pool is very family friendly for little ones just starting off swimming. The property is less than a 10 min drive to Magic Kingdom and they offer a free shuttle service for guests.
Stayed 2 nights in May 2025

10/10 Excellent

Danyelle

Travelled with partner
Staff were very helpful the room was super neat and loved this stay
Stayed 2 nights in May 2025

10/10 Excellent

Timothy Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 7 nights in May 2025

4/10 Poor

Luka

Stayed 8 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice play to stay
Stayed 1 night in May 2025

10/10 Excellent

Mazy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ended up booking this hotel last minute after a terrible experience at another hotel. We showed up 5 minutes after booking and got our room in 30 seconds. Staff was really nice and free breakfast was a plus! The pool was great and our room was very clean. Super close to the parks. Will book again.
Stayed 1 night in May 2025

10/10 Excellent

Jada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing it is 10 mins away from Disney parks and 5 mins away from the Disney entrance gates. There is a target, 5-below, lime fresh Mexican grill, and a Starbucks at walking distance. The pool is very large and amazing for kids. The hotel rooms are very large with pull couches, comfortable beds, and a fully stocked kitchen perfect cooking. The hotel staff is on another level they offer top-tier service at all hours. The free breakfast is great. Parking is 20 dollars per day and the hotel refundable deposit is 100 dollars at check-in which is pretty standard. It is a 3 star hotel with 5 star treatment and experience. I will definitely book again.
Stayed 4 nights in May 2025

10/10 Excellent

Shelby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, good breakfast options, lots of restaurants within a walkable distance. Overall very satisfied
Stayed 5 nights in Apr 2025

10/10 Excellent

carine

Liked: Cleanliness, staff & service, property conditions & facilities
super !
Stayed 6 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel. The rooms are clean and spacious. The staff are friendly and helpful. I certainly recommend this property.
Stayed 4 nights in Apr 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service
It was a beautiful hotel. They said the outdoor pool was heated. It definitely was NOT heated so be prepared. We went in thinking it would be some what comfortable but it was freezing cold water, which I would expect except they said it was heated
Stayed 1 night in Apr 2025

10/10 Excellent

Amjad

Stayed 4 nights in Apr 2025

6/10 Okay

Perinda

Travelled with family
Disliked: Cleanliness
The place was mainly quiet and clean. The breakfast buffet was too crowded and not enough options. The room was very dusty and we had issues with sinuses when staying and leaving.
Stayed 4 nights in Apr 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
We are coming back! Excellent stay!
Stayed 4 nights in Apr 2025

10/10 Excellent

Alberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So glad I came across this Hotel while searching for a place to stay. The hotel itself is very clean, staff was great and accommodating.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Teach the staff to be the first to say good morning, good evening etc. Not to only smile. 2. You should not charge for parking!
Stayed 2 nights in Apr 2025

8/10 Good

Santhonax

Liked: Cleanliness
“The condition of the room is excellent! Everything is clean, well-maintained, and ready for use.”
Stayed 2 nights in Apr 2025

10/10 Excellent

zeynep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and stay. Don’t waste your time looking at other properties with more stars, this place has all the amenities you need and then some. Hotel was clean, suites are modern with new fixtures and furnitures. Outside pool is surrounded by palm trees with hotel bar next to the pool to refresh yourself with food and drinks. Breakfast was included with more than ample variety. Mickey waffles was a favorite and they change up the breakfast options every morning so it doesn’t get stale. Hotel is 10 mins away from Disney and all the other main attractions in Buena Vista area. Across the street there is a huge strip mall with all sorts of restaurants and stores - a hop and skip away. Everything was clean and well thought through. I have nothing but compliments to the staff and management of this hotel. Ten stars.
Stayed 5 nights in Apr 2025

2/10 Terrible

William

Travelled with family
Disliked: Staff & service
I recently stayed at the Hilton Homewood Suites in Winter Garden, and unfortunately, my experience was far from what I expected from a Hilton property. Upon arriving at 5 PM, I was given a smaller room than what I had reserved and paid for. The front desk clerk informed me that they were overbooked and that I needed to return to my original room to retrieve my luggage. This was particularly upsetting as I have disabilities that necessitate a specific type of accommodation. Thankfully, after explaining my situation, the clerk was able to find a suitable room for me, but it was frustrating to think that I had made a reservation and still faced such inconvenience. Additionally, I ordered a pizza for my 11-year-old daughter, who wanted to relax in the room for the night. I received a photo of the pizza being delivered to the front desk, but when I went to collect it, I was shocked to learn that another guest had taken it. I was never notified that my food had arrived, which seemed like a basic courtesy. This mishap forced me to take my daughter out for food at 10 PM, which was less than ideal. After these experiences, I found myself wanting to spend as little time at the hotel as possible. This stay was not reflective of the service and hospitality that Hilton claims to uphold in their mission statement. I plan to follow up with the corporate office to address these issues, as this seven-day stay was anything but heartfelt.
Stayed 7 nights in Apr 2025