2/10 Terrible
Vang
Travelled with family
9 Feb 2026
It was terrible. We arrived to learn that our reservations was canceled and we didnt receive any notice about it. No apologies or sympathy. They were able to get us rooms however, the heat system was loud, turns on and off throught the night. The toilet had alot of flushing power which was good but extremely loud. We were never told that we needed to bring our towels to the front desk for new ones. You get one roll of toilet paper in the room. We had to go ask for clean towels and was told that we needed to bring the used towels to the front desk from 11-5 only and you could only get 1 roll of toilet paper. The towels we recd was 2 full towels and a bunch of face towels. We had 3 adults during our stay. Also, the key card kept failing, so we had to reset the key card daily. The elevator was extremely slow. The worse part was seeing cockroach on the last day of our 5 day trip. We will never ever return to this hotel. The Absolute worse!!
Vang
Stayed 4 nights in Feb 2026
































