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Fairmont Chateau Laurier Gold Experience

5.0 star property

Photo gallery for Fairmont Chateau Laurier Gold Experience

Lobby lounge
Premium bedding, pillow-top beds, minibar, in-room safe
Interior
Lobby lounge
Fairmont Gold, Suite, 1 King Bed

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
1 Rideau St-Building A, Ottawa, ON, K1N8S7
  • Place, Rideau Canal
    ‪1 min walk‬
  • Place, Byward Market Square
    ‪3 min walk‬
  • Place, Rogers Centre Ottawa
    ‪3 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Fairmont Gold, Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Fairmont Gold, Room, 1 King Bed

9.0 out of 10
Wonderful
(25 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Suite, 1 King Bed

Fairmont Gold, Suite, 1 King Bed

Fairmont Gold, Suite, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Double Beds, Non Smoking

Fairmont Gold, Room, 2 Double Beds, Non Smoking

Fairmont Gold, Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (Large Fairmont Gold)

Room (Large Fairmont Gold)

Room (Large Fairmont Gold)

10.0 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Ottawa

A luxury stay in the heart of Ottawa awaits you at Fairmont Chateau Laurier Gold Experience. Within just a 10-minute stroll, you'll find Rogers Centre Ottawa and Parliament Hill. Highlights at this hotel include a restaurant, an indoor swimming pool and free continental breakfast. .A pampering day can include hot stone massages and Swedish massages. The restaurant, Wilfrid's, is open for breakfast, brunch, lunch and dinner. Zoe's is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the 24-hour gym along with access to bike hire and aerobics classes. Other amenities include free Wi-Fi in public areas and a free manager's reception. Each morning free breakfast is served. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 5-property class Downtown Ottawa hotel include National Arts Centre and Byward Market Square.

What's nearby

  • Rideau Canal - 1 min walk - 0.0 km
  • Byward Market Square - 3 min walk - 0.3 km
  • Rogers Centre Ottawa - 3 min walk - 0.3 km
  • National Arts Centre - 5 min walk - 0.5 km
  • Parliament Hill - 7 min walk - 0.6 km

Getting around

  • Rideau Station - 5 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 8 min drive
  • Ottawa International Airport (YOW) - 21 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min walk
  • ‪JOEY Rideau - ‬3 min walk
  • ‪Freshly Squeezed - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪The Shore Club - ‬4 min walk

About this property

Fairmont Chateau Laurier Gold Experience

Fairmont Chateau Laurier Gold Experience offers its guests an indoor pool and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A business centre and 10 meeting rooms are available. A terrace, gift shops/newsstands, and concierge services are also featured at the luxury Fairmont Chateau Laurier Gold Experience. For a fee, parking is available.

This 5-star Ottawa hotel is smoke free.

  • 69 guestrooms or units
  • 2 levels
  • Built in 1912
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Fairmont Chateau Laurier Gold Experience offers 69 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with pay-per-view films. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Microwaves, fridges and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Fairmont Chateau Laurier

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (CAD 67.80 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Wilfrid's
  • Zoe's

Things to do

  • 24-hour health club
  • Art gallery
  • Bicycle rentals
  • Fitness classes
  • Indoor pool
  • Shopping

Family friendly

  • High chair
  • In-room cot
  • Indoor pool
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (84 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 1912
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Fairmont Château Laurier, 4th floor]
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternative location: [Fairmont Château Laurier, main level reception area]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 5 January to 16 January:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 60 per accommodation, per stay
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CAD 67.80 per day (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: CAD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Chateau Laurier Gold Experience Hotel
Fairmont Chateau Laurier Gold Experience Ottawa
Fairmont Chateau Laurier Gold Experience Hotel Ottawa

Frequently asked questions

What is the cancellation policy at Fairmont Chateau Laurier Gold Experience?

Fairmont Chateau Laurier Gold Experience offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Fairmont Chateau Laurier Gold Experience?

Yep, Fairmont Chateau Laurier Gold Experience has valet parking with in/out privileges for CAD 67.80 per day.

Does Fairmont Chateau Laurier Gold Experience have a pool?

Fairmont Chateau Laurier Gold Experience has an indoor pool. The pool is open 7:30 AM to 9:00 PM.

What makes Fairmont Chateau Laurier Gold Experience a romantic place to stay?

A lounge bar and 24-hour room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Fairmont Chateau Laurier Gold Experience.

Is Fairmont Chateau Laurier Gold Experience family-friendly?

You bet! With amenities such as children's meals and an indoor pool, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Fairmont Chateau Laurier Gold Experience is a hit with families.

Does Fairmont Chateau Laurier Gold Experience serve breakfast?

Yep, free continental breakfast is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Fairmont Chateau Laurier Gold Experience?

No, Fairmont Chateau Laurier Gold Experience does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Chateau Laurier Gold Experience?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Fairmont Chateau Laurier Gold Experience?

Check-in begins at 4:00 PM. Check-out time is noon.

Fairmont Chateau Laurier Gold Experience Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 217 out of 292 reviews
Rating 8 - Good. 41 out of 292 reviews
Rating 6 - Okay. 16 out of 292 reviews
Rating 4 - Poor. 9 out of 292 reviews
Rating 2 - Terrible. 9 out of 292 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Elena, Toronto

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and grand, however, severely understaffed. The check in staff at Zoe were not responsive or cordial on a few occasions. The three personnel at the desk weren’t even serving other customers at the time. They didn’t even look up to ask if they could help. I had a great server wait on us at the restaurant and a pleasant server at the bar. This hotel has many aspects that are nice but the service needs to be stepped up. I also waited an hour for the valet to deliver our car, others guests who were staying had similar complaints about the long valet waits. Given that valet is the only option and at $67.00 a night the horribly long wait is not acceptable at any price.
Stayed 2 nights in Dec 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing and clean, staff was very attentive as well as super friendly and always willing to help anytime, absolutely LOVED our gold level lounge too! Super yummy breakfast, amazing spread including smoked salmon and we loved the finger foods they had in the evening as well as the desserts after that!! Such an amazing experience overall, super happy we chose to book this for our 20th Anniversary!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience. Staff was wonderful. Will do the Gold floor again.
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Always a great place to stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alyushka, Laval

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous hotel, friendly staff. Very nice experience!
Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes rooms were clean and nicely decorated. Services was excellent. Besutiful hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Dietrich

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Nov 2025

10/10 Excellent

Mamadou

Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Really great
Stayed 1 night in Nov 2025

8/10 Good

Ramandeep, Brampton

Stayed 1 night in Oct 2025

10/10 Excellent

Alessandro

Stayed 2 nights in Jul 2025

6/10 Okay

Vicki

Travelled with family
The hotel rest room on the main lobby was not clean. Paper on the floor, dirty toilets and sinks. Zoe's Bar had very slow service. It took ten minutes to get seated in the lounge. Another ten minutes for a server to get our order. And a full half an hour to get our cocktails and appetizers. The hotel room in general needs an update. The fixtures in the bathroom are coming away from the wall and sink. The shower has very poor temperature controls. The windows are filthy. The blinds are either up or down. There are no privacy shears which could give added protection from the building across the street. Overall, I felt that this hotel is not up to the standard of other Fairmonts that I have visited in Banff and Toronto,
Stayed 2 nights in Sep 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room clean and fresh
Stayed 1 night in Sep 2025

10/10 Excellent

Debra

Stayed 3 nights in Aug 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chateau Laurier - Beauty w/Gift of History

A beautiful hotel, with amazing staff, and the gift of an amazing history told throughout the building. The location is ideal with the Parliament Buildings a short walk in one direction, the Byward Market in another, the Rideau Canal, museums, galleries and shopping all close by. Highly recommended.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dietrich

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jul 2025

10/10 Excellent

SHEILA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything! It was truly amazing.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kanwaljit

Liked: Cleanliness, staff & service, property conditions & facilities
All day food, pool, housekeeping
Stayed 2 nights in Aug 2025

10/10 Excellent

Johan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Aug 2025

6/10 Okay

ZONG YUAN

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
I like the building of the hotel. But the room’s table lights did not work properly. The restaurant foods was so so and fruits was not fresh. All these issues were not worth what we paid expensively for the hotel room.
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top du top
Stayed 1 night in Aug 2025