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Holiday Inn Express & Suites Ottawa East - Orleans by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Free daily buffet breakfast
Room amenity
A hotel room with a flat-screen TV mounted on the wall, a bed with white bedding, a bedside table with a lamp, a blue chair, and a wooden desk with drawers.
Fitness facility
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$245
includes taxes & fees
5 July - 6 July

Explore the area

View map
500 Brisebois Crescent, Ottawa, Ontario, Ottawa, ON, K1E0A6
  • Place, Shenkman Arts Centre
    ‪2 min walk‬
  • Place, Place D'Orleans Shopping Center
    ‪5 min walk‬
  • Place, Princess Louise Falls
    ‪3 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(57 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.2 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(23 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

A hotel room with two beds, a desk, a chair, and a large window.

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

9.4 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window.

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(66 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds (Extra Floor Space)

A hotel room with two beds, a desk, a chair, and a large window.

Suite, 2 Queen Beds (Extra Floor Space)

9.0 out of 10
Wonderful
(17 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room (Specialty)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

A hotel room with two beds, a desk, a chair, and a large window.

Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
9.2 out of 10, Wonderful, 1,118 reviews
The price is NZ$212
includes taxes & fees
26 July - 27 July
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About the area

Ottawa

At Holiday Inn Express & Suites Ottawa East - Orleans by IHG you'll be within a 10-minute walk of Place D'Orleans Shopping Center and 2 km (1.2 mi) from Princess Louise Falls. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .Enjoy the 24-hour gym and pool loungers. 1367 square feet (127 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. .Attractions within a 15-minute drive of this Orleans hotel include University of Ottawa and Rideau Centre.

What's nearby

  • Shenkman Arts Centre - 2 min walk - 0.2 km
  • Place D'Orleans Shopping Center - 5 min walk - 0.5 km
  • Princess Louise Falls - 3 min drive - 2.3 km
  • Byward Market Square - 15 min drive - 21.2 km
  • Parliament Hill - 15 min drive - 21.2 km

Getting around

  • Blair Station - 11 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 16 min drive
  • Ottawa International Airport (YOW) - 30 min drive

Restaurants

  • ‪Lando and Lyds' Launch Pad - ‬4 min drive
  • ‪Circle K - ‬18 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Taproom260 - ‬4 min walk
  • ‪Milano Pizzeria - ‬18 min walk

About this property

Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and 3 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1367 square feet (127 square metres) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Ottawa East - Orleans by IHG. Self parking is free.

This Ottawa hotel is smoke free.

  • 103 guestrooms or units
  • 5 levels
  • 1367 sq ft of conference space
  • 127 sq. m of conference space
  • Built in 2014
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers 103 accommodations with coffee/tea makers and an iron/ironing board. A pillow menu is available. Televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hairdryers and change of towels can be requested. Housekeeping is provided on a weekly basis.

Similar properties

Exterior
Quality Inn Orleans
Orleans
  • Pool
  • Breakfast included
  • Parking included
  • Air-conditioning
3.6 out of 5, Good, 1,003 reviews
The price is NZ$239
includes taxes & fees
5 July - 6 July
Quality Inn Orleans

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 1,367 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Ottawa East Orleans Hotel
Holiday Inn Express Orleans Hotel
Holiday Inn Express Ottawa East Orleans
Holiday Inn Express Orleans
Holiday Inn Express Suites Ottawa East Orleans
Holiday Inn Express Suites Ottawa East Orleans by IHG
Holiday Inn Express Suites Ottawa East Orleans an IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Ottawa

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

As of 2 Jul 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa East - Orleans by IHG on 5 Jul 2026 start from NZ$245, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Yep, Holiday Inn Express & Suites Ottawa East - Orleans by IHG has a free self car park.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG have a pool?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 11:00 PM.

Is Holiday Inn Express & Suites Ottawa East - Orleans by IHG family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites Ottawa East - Orleans by IHG is a hit with families.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG serve breakfast?

Yeah, travelers can't get enough of the free buffet brekkie here! Served on weekdays from 6:30 AM to 9:30 AM and on weekends between 7:00 AM and 10:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

No, Holiday Inn Express & Suites Ottawa East - Orleans by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Holiday Inn Express & Suites Ottawa East - Orleans by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 623 out of 1003 reviews
Rating 8 - Good. 275 out of 1003 reviews
Rating 6 - Okay. 52 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and pool were amazing. Good place to stay for a family.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast food was great and our kids had a great time playing in the pool! Fantastic stay 😄
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and large parking space
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sreemannarayana

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful stay.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Salima

Clean room, Friendly breakfast staff. Excellent Breakfast
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
great place to stay , close to everything you need, Modern and clean
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again next time I’m in town
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional especially Alzira,Marie and Nicole
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the pool.The staffs specially in the breakfast areas are all very friendly and helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Orietta

Liked: Cleanliness, staff & service, property conditions & facilities
The room ia.big, clean and has everything we need! The breakfast is perfect and the check-in was fast. Nothing to complain.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Super stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Harvey

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Staff were warm and friendly. Breakfast was great!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nadine

Liked: Cleanliness, amenities, property conditions & facilities
Clean, courteous staff. Great breakfast.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good, polite staff and excellent options for breakfast. As a muslim you get a lot of halal breakfast menu, unlike hotels in Niagara. Only con was not enough life jackets for kids at pool.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Francky

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service. Friendly staffs
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Room clean staff great
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities
Clean rooms, staff was friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities
Clean room, nice hotel amenities, and friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dhruv

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was perfect
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a very small parking. But other than that, very pleasant hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick, staff was super friendly and provided clear details about amenities. Room & bathroom were clean & stocked with essentials (towels, soap etc). Breakfast was tasty and lots of options. Plenty of onsite free parking.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Was great spot
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities
Nice clean hotel, good location. The only negative is the breakfast wasn’t great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Mar 2026