Skip to main content
Beginning of main content
4.7 out of 5

"The room was cool and comfortable, and clean. The motel was within easy walking distance to the shops. " More

By a verified traveller on Thu 14 Jan 2021

Enter dates to see availability

Hotel Description

Fitzherbert Castle Motel puts you in the heart of Palmerston North, within just a 10-minute stroll of The Square and City Library. Highlights at this motel include in-room free WiFi and LCD TVs.

Digital TV, DVD players, and free weekday newspapers are featured in all 14 soundproofed rooms. Refrigerators, microwaves, and room service make in-room dining convenient, and minibars provide refreshments. Premium bedding and free toiletries are nice touches to enhance your stay. Portable fans, safes, and hair dryers are also available.

This business-friendly motel offers free WiFi in public areas, express check-in, and dry cleaning/laundry services. Other amenities include a snack bar/deli and laundry facilities. Full breakfast is available daily between 7 AM and 9 AM. There's also the convenience of free self parking.

With a stay at this 3.5-star Palmerston North motel, you'll be 3.1 km (1.9 mi) from Massey University.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$108* Per night/room 29 Jan. - 30 Jan.

Family Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Basic Studio, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Fitzherbert Castle Motel ratings based on 169 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fitzherbert Castle Motel

Everyone (84) Couples (58) Business (2) Family (30)
5 out of 5
The room was cool and comfortable, and clean. The motel was within easy walking distance to the shops.

Posted by on 14 Jan. 2021

Was this review helpful to you?
4 out of 5
Everything was great except for when having a shower. The was going cold or hot depending on who else in motel was using water

Posted by on 4 Jan. 2021

Was this review helpful to you?
5 out of 5
This is an excellent choice. Clean and tidy and quiet. Walking distance to town

Posted by , from Whanganui on 3 Dec. 2020

Was this review helpful to you?
5 out of 5
Fantastic room and great location. Would recommend

Posted by on 23 Nov. 2020

Was this review helpful to you?
5 out of 5
Friendly helpful people who were very responsive. Clean comfortable room with all we needed, loved the spa bath!

Posted by , from Whangarei on 10 Oct. 2020

Was this review helpful to you?
5 out of 5
Great place to stay, close to town, clean and hosts are really nice.

Posted by , from Canterbury on 15 Sep. 2020

Was this review helpful to you?
4 out of 5
Very good little motel, room was very clean and inviting

Posted by , from Taranaki on 16 Aug. 2020

Was this review helpful to you?
5 out of 5
Have stayed here before and will again. Nice and quiet and close enough to walk to town. All you need.

Posted by , from Whanganui on 5 Jul. 2020

Was this review helpful to you?
2 out of 5
The toilet didn't flush, bowl of welcome chocolates missing

Posted by on 27 Jun. 2020

Was this review helpful to you?
Comment from Hotel Management

28 Jun. 2020 by Andy

Hello, Thank you for the feedback. Sorry about the toilet not flushing - but as of today (28th of June), I've flushed all the toilets in all 14 rooms and they seem to be working. Also about the welcome chocolates "missing", we do not provide free chocolate so they are not "missing" - we do provide free fruit burst candies, Macintosh toffee, mints and free fruit assortments to all our guests that almost all other accommodation don't provide. We have a minibar available in each room full of sweets, savoury snacks and drinks so you can pay for them if you would like some chocolate :) I suggest you ask/go to a 5-star hotel if you would like welcome chocolates. Kind regards, Andy

5 out of 5
Great service, tidy comfortable room. Close to amenities. Very happy.

Posted by , from New Plymouth on 14 Jun. 2020

Was this review helpful to you?

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. The business-friendly Fitzherbert Castle Motel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Palmerston North motel.

  • 1 building
  • 14 guestrooms or units
  • 2 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Palmerston North (PMR-Palmerston North Intl.) (6.6 km / 4.1 mi)
  • Parking: Free self parking

Room Amenities

Fitzherbert Castle Motel offers 14 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers, safes, and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Heating
  • Portable fan
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 9 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 9 PM. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 9 PM.
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20.0 per day.
  • Cribs (infant beds) are available for NZD 20.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 10.00 and NZD 18.00 for adults, NZD 10.00 and NZD 18.00 for children (approximately)
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fitzherbert Castle
  • Fitzherbert Castle Motel
  • Fitzherbert Castle Motel Palmerston North
  • Fitzherbert Castle Palmerston North
  • Fitzherbert Castle Motel Motel
  • Fitzherbert Castle Motel Palmerston North
  • Fitzherbert Castle Motel Motel Palmerston North

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

url importing http://www.wotif.co.nz/Palmerston-North-Hotels-Fitzherbert-Castle-Motel.h4789857-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Palmerston-North-Hotels-Fitzherbert-Castle-Motel.h4789857-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.co.nz/Palmerston-North-Hotels-Fitzherbert-Castle-Motel.h4789857-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.