4.7 out of 5

"Good motel close to central Palmerston North shops and restaurants. " More

By a verified traveller on Fri 20 Jul 2018

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Hotel Description

Fitzherbert Castle Motel puts you in the heart of Palmerston North, within just a 10-minute stroll of The Square and City Library. Highlights at this motel include in-room free WiFi and LCD TVs.

You can enjoy digital TV, DVD players, and free weekday newspapers, featured in all 14 individually decorated rooms. Minibars provide refreshments, and in-room dining is easy with amenities like fridges, microwaves and room service. Premium bedding and free toiletries are nice touches to enhance your stay. Additionally, portable fans, hairdryers and phones are available.

This business-friendly motel offers free WiFi in public areas, express check-in and dry cleaning/laundry services. Other amenities include laundry facilities, free newspapers in the lobby and luggage storage. Full breakfast is available daily between 7 AM and 9 AM. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 3.5-star Palmerston North motel include Te Manawa and Victoria Esplanade.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$114 per night

Family Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Basic Studio, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Fitzherbert Castle Motel ratings based on 143 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fitzherbert Castle Motel

Everyone (75) Business (2) Couples (49) Family (17)
2 out of 5
Was encouraged to cancel the 2nd night and stay elsewhere which despite the cancellation fee waived, left me out of pocket waiting for the refund to clear into my account (3-5 business days). I found accommodation a few hotels down that was so much nicer and the service was fantastic for around the same price. Won’t never consider at this motel again

Posted by , from Melbourne on 27 Apr. 2019

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Comment from Hotel Management

4 May 2019 by Diane

Given the circumstances around this booking, I wouldn’t expect that you would return, although you seemed happy enough with this arrangement at the time. I am glad you found a nice motel.

3 out of 5

Posted by on 10 Mar. 2019

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Comment from Hotel Management

2 Apr. 2019 by Diane

We have received your review.

4 out of 5
Lots of space,Quiet . Very comfortable bed. Handy to Centre of town

Posted by on 9 Feb. 2019

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Comment from Hotel Management

12 Feb. 2019 by Diane

Thank you for your review.

5 out of 5

Posted by on 26 Oct. 2018

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Comment from Hotel Management

15 Dec. 2018 by Diane

Thank you for your review.

5 out of 5
Good motel close to central Palmerston North shops and restaurants.

Posted by , from Auckkand on 20 Jul. 2018

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Comment from Hotel Management

24 Jul. 2018 by Diane

Thank you for your review. Glad you enjoyed your stay.

5 out of 5

A lovely stay with lovely hosts

Pros: The hosts were really lovely and helpful - nothing was a problem.
Cons: Nothing I could think of
Location: Great location - easy walk to restaurants
A lovely stay in a clean affordable hotel with friendly helpful hosts

Posted by on 4 Apr. 2018

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Comment from Hotel Management

3 May 2018 by Diane

Thank you for your review. Pleased your stay was enjoyable.

5 out of 5
We where will looked after a long day driving with 3 kids, they offer us there storage facilities for our kids bikes, which was really helpful.

Posted by on 19 Feb. 2018

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Comment from Hotel Management

23 Feb. 2018 by Diane

Thank you for your review. Glad to help out with the bikes. Look forward to seeing you again.

4 out of 5

close to CBD

Pros: it was different to all the rest
handy to CBD, facilities seem newer and the set up looks different to all the other accommdation options around the area

Posted by on 14 Feb. 2018

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Comment from Hotel Management

23 Feb. 2018 by Diane

Thank you for taking the time to review. Pleased you found everything to your liking.

5 out of 5

Great room handy to town

Very nice accommodation and handy to town. Clean and a good overall atmosphere

Posted by , from nz on 24 Aug. 2017

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Comment from Hotel Management

30 Aug. 2017 by Diane

Hello Peg Thank you for taking the time to review. Pleased you enjoyed your stay. Kind regards

4 out of 5

Good morel, close to city

Pros: Location
Cons: Signage to office
Location: Good eating places
We were at Palmerston for a granddaughters Graduation. Not being able to drive a car, it was important that we had quick and easy distance access to restrants etc.

Posted by , from Lower Hutt NZ on 13 May 2017

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Property Features

Fitzherbert Castle Motel offers its guests complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. The business-friendly Fitzherbert Castle Motel also features express check-in, room service (during limited hours), and a safe deposit box at the front desk. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Palmerston North motel.

  • 1 building
  • 14 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Palmerston North (PMR-Palmerston North Intl.) (5.8 km / 3.6 mi)
  • Parking: Free self parking

Room Amenities

Fitzherbert Castle Motel offers 14 forms of accommodation with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and a hairdryer. This Palmerston North motel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • DVD player
  • Fridge
  • Microwave
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Portable fan
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 9 AM.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 9 PM.
If you are planning to arrive after 9 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7 AM - 9 PM.
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20.00.
  • Cribs (infant beds) are available for NZD 20.00.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Union Pay
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 10.00 and NZD 18.00 for adults, and NZD 10.00 and NZD 18.00 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fitzherbert Castle Motel Palmerston North
  • Fitzherbert Castle Motel
  • Fitzherbert Castle Palmerston North
  • Fitzherbert Castle

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.