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Regis Hotel & Spa

Property class: 3.5

Photo gallery for Regis Hotel & Spa

A traditional building with a tiled roof, surrounded by lush greenery and a well-maintained lawn.
A stone wall with a small waterfall, surrounded by lush tropical plants.
A restaurant with checkered flooring, wooden tables and chairs, and hanging pendant lights.
A stone structure with a door, surrounded by lush greenery and a cobblestone path.
A bar area with wooden furniture, a checkered floor, and a bar counter with bottles.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$172
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
3a avenida 3-47 zona 2, Panajachel, Solola
  • Place, Casa Cakchiquel Arts Center
    ‪2 min walk‬
  • Place, Lake Atitlán
    ‪8 min walk‬
  • Place, Panajachel Municipal Market
    ‪10 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪107 min drive‬

Room options

View all photos for Triple Room

A hotel room with two beds, a wooden ceiling, a wall-mounted light fixture, and a framed artwork.

Triple Room

8.8 out of 10
Excellent
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Single Bed

View all photos for Standard Room

A bedroom with a wooden bed, two bedside lamps, a bench, and a small table.

Standard Room

9.2 out of 10
Wonderful
(19 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for standard capacity 2

A hotel room with two beds, a desk, a chair, a mirror, and a door leading to a corridor.

standard capacity 2

  • 1 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room

  • Sleeps 6

View all photos for STANDARD CAPACITY 3

A hotel room with two beds, a checkered floor, a red wall decoration, and a lamp.

STANDARD CAPACITY 3

  • 10 sq m
  • Sleeps 3
  • 2 Double Beds

About the area

Panajachel

A family-friendly stay in the heart of Panajachel awaits you at Regis Hotel & Spa. Within steps you'll find Casa Cakchiquel Arts Center and La Galeria within a short 5-minute stroll. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A relaxing visit to Regis can include deep-tissue massages, hot stone massages and aromatherapy along with access to the hot springs/mineral springs and sauna. For a drink, you can stop by the hotel's own lounge bar. Enjoy the sauna along with access to hot springs and a playground. Other amenities include free Wi-Fi in public areas, concierge services and a garden. Each morning cooked-to-order breakfast is served between 7 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .With a stay at this 3.5-property class Panajachel hotel, you'll be 0.6 km (0.3 mi) from Lake Atitlán.

What's nearby

  • Casa Cakchiquel Arts Center - 2 min walk - 0.2 km
  • La Galeria - 5 min walk - 0.4 km
  • Lake Atitlán - 8 min walk - 0.7 km
  • Panajachel Municipal Market - 10 min walk - 0.9 km
  • Church of Saint Francis - 11 min walk - 1.0 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 112 min drive

Restaurants

  • ‪The Little Spoon - ‬3 min walk
  • ‪Guajimbos - ‬1 min walk
  • ‪7 Caldos - ‬5 min walk
  • ‪Cafe Asawa-ko - ‬3 min walk
  • ‪Humaya - ‬2 min walk

About this property

Regis Hotel & Spa

Regis Hotel & Spa offers its guests a full-service spa, hot springs, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Regis Hotel & Spa. Self parking is free.

This 3.5-star Panajachel hotel is smoke free.

  • 1 floor
  • 24 guestrooms or units
  • 3 buildings
  • Built in 1934
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Regis Hotel & Spa offers 24 accommodations with free toiletries. Rooms open to patios. This individually decorated accommodation includes desks. Beds feature premium bedding. Cable televisions are provided.

Bathrooms include a shower. This Panajachel hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Regis has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna. The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. There are hot springs open between 9:00 AM and 9:00 PM.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10 AM for a fee: USD 15 to 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Hot spring
  • Playground
  • Sauna

Family friendly

  • In-room babysitting
  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot spring
  • Hot springs open from 9:00 AM - 9:00 PM
  • Hot springs water temperature - 32 ºC
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift

More

  • 1 floor
  • 3 buildings
  • Built in 1934
  • Fireplace in lobby
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per night.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 5 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 per person
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • Hot springs access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Regis
Regis Hotel Panajachel
Regis Panajachel
Regis Hotel Spa
Regis Hotel Spa
Regis Hotel & Spa Hotel
Regis Hotel & Spa Panajachel
Regis Hotel & Spa Hotel Panajachel

Frequently asked questions

What is the cancellation policy at Regis Hotel & Spa?

Regis Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Regis Hotel & Spa?

As of 1 Oct 2026, prices found for a 1-night stay for 2 adults at Regis Hotel & Spa on 1 Nov 2026 start from NZ$172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Regis Hotel & Spa?

Yep, Regis Hotel & Spa has a free self car park.

Is there a spa on site at Regis Hotel & Spa?

Yep, Regis is available for guests. It has a sauna and hot springs. You'll enjoy heaps of services like body scrubs and facials, as well as hot stone massages.

What makes Regis Hotel & Spa a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Regis Hotel & Spa.

Is Regis Hotel & Spa family-friendly?

You bet! With amenities such as babysitting services and a playground, as well as childcare services in the guestrooms, it's no surprise that Regis Hotel & Spa is a hit with families.

Does Regis Hotel & Spa serve breakfast?

Yep, cooked-to-order breakfast is served daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Regis Hotel & Spa?

No, Regis Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Regis Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Regis Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Regis Hotel & Spa?

Cats and dogs are welcome at Regis Hotel & Spa, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Regis Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 419 out of 725 reviews
Rating 8 - Good. 213 out of 725 reviews
Rating 6 - Okay. 62 out of 725 reviews
Rating 4 - Poor. 16 out of 725 reviews
Rating 2 - Terrible. 15 out of 725 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent, well located, clean, pleasant staff, good price.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great price for the quality of stay
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Very nice hotel, beautiful garden, excellent location. Staff was very helpful and acommodating. Would stay there again.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Staff & service
Its a really nice place. Its in the center of panajachel everything is close by. The port is about 10mntes walk to go take the lanchas.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hot spring pools were so soothing. The music & setting were perfect!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a lovely, old world feel, from its gorgeous gardens and friendly, responsive staff, to its classicly beautiful architecture .
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Friendly staff, clean rooms. Great breakfast
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable, spacious rooms in a Perfect Location
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel in a super location with Hot Springs. Clean, simple and comfortable I do recommend staying here.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Excellent hotel in relation price and quality, close to everything and beautiful
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend this hotel
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the thermal water pools are awesome.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful oasis just steps from the lively downtown Panajchel. The thermal pool is very relaxing and the waterfall was fun to walk through to cool off. Our room was very large and comfortable with a nice sitting area outside the room. The staff were very friendly and helpful. The entire property is very clean and we felt extremely safe.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoy my stay , it was a beautiful place , and the staff were very nice
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very comfortable
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for the main touristic way in Pana.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, comfortable room, good food.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the aguas thermales and the temescal
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, well situated, clean, friendly staff, spacy room...
Stayed 4 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Some key things to keep in mind when planning to stay here is that: - you must book your own shuttle for transportation to and from the airport - the rooms do not have central aur - the restaurant in the hotel is only open for specific hours: 7a - 10a for breakfast and 6p - 9p for lunch/dinner - they do not have a working telephone line for room service or questions, you must go to the reception desk for that
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, good rooms and very helpful
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel close to the lake
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Overall it was a good place to stay! Met all of our needs and it was nice having a restaurant onsite.
Stayed 2 nights in Jul 2024