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HOTEL SAN THOMAS INN

3.0 star property

Photo gallery for HOTEL SAN THOMAS INN

Outdoor pool
Executive Quadruple Room | Bathroom
Reception
Exterior
Free toiletries

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
AVE. JUSTO AROSEMENA, CALLE 33, LA EXPOSICION O CALIDONIA, Panama City
  • Place, Avenida Central
    ‪3 min walk‬
  • Place, Avenida Balboa
    ‪3 min walk‬
  • Place, Cinta Costera
    ‪5 min walk‬
  • Airport, Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪6 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Bathroom

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room

Double or Twin Room | Bathroom

Double or Twin Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Quadruple Room

Economy Quadruple Room | Bathroom

Economy Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Large Single Bed

View all photos for Executive Quadruple Room

Executive Quadruple Room | Bathroom

Executive Quadruple Room

  • Sleeps 4
  • 4 Double Beds

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Exterior

Crowne Plaza Panama by IHG

Bella Vista
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.0 out of 5, Very good, 223 reviews
The price is NZ$167
includes taxes & fees
28 Mar - 29 Mar
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About the area

Panama City

HOTEL SAN THOMAS INN puts you in the heart of Panama City, connected to a railway/underground station and within just a 10-minute stroll of popular attractions like Avenida Balboa and Cinta Costera. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Added amenities include a 24-hour business centre and a coffee shop/cafe. .Attractions within a 10-minute drive of this 3-property class Calidonia hotel include Via Espana and Multiplaza Pacific Mall.

What's nearby

  • Avenida Central - 3 min walk - 0.3 km
  • Avenida Balboa - 3 min walk - 0.3 km
  • Cinta Costera - 5 min walk - 0.4 km
  • Calle 50 - 16 min walk - 1.4 km
  • Albrook Shopping Mall - 3 min drive - 2.2 km

Getting around

  • Estación Lotería - 2 min walk
  • Panama City Passenger Station - 11 min drive
  • Panama City (PAC-Marcos A. Gelabert Intl.) - 8 min drive

Restaurants

  • ‪Café Boulevard Balboa - ‬3 min walk
  • ‪Cafe Paris Restaurant - ‬4 min walk
  • ‪Hotel Avila Eco Inn - ‬6 min walk
  • ‪Restaurante Benidorm - ‬5 min walk
  • ‪McDonald's - ‬6 min walk

About this property

HOTEL SAN THOMAS INN

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi and wired Internet. An outdoor pool and a terrace are also featured at HOTEL SAN THOMAS INN.

This 3-star Panama City hotel is smoke free.

  • 84 guestrooms or units
  • Conference rooms
  • Business centre (24 hours)
  • Front desk (24 hours)
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
HOTEL SAN THOMAS INN offers 84 air-conditioned accommodations, with free toiletries. Flat-screen televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HOTEL SAN THOMAS INN

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL SAN THOMAS INN Hotel
HOTEL SAN THOMAS INN Panama City
HOTEL SAN THOMAS INN Hotel Panama City

Frequently asked questions

What is the cancellation policy at HOTEL SAN THOMAS INN?

HOTEL SAN THOMAS INN offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to HOTEL SAN THOMAS INN?

The closest beach to HOTEL SAN THOMAS INN is Veracruz Beach (5.4 km).

Does HOTEL SAN THOMAS INN have a pool?

HOTEL SAN THOMAS INN has an outdoor pool. The pool is open 9:00 AM to 9:00 PM.

Is there a free airport shuttle available at HOTEL SAN THOMAS INN?

No, HOTEL SAN THOMAS INN does not offer an airport shuttle service.

Is there a bar or restaurant at HOTEL SAN THOMAS INN?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at HOTEL SAN THOMAS INN?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at HOTEL SAN THOMAS INN?

No, pets and service animals are not allowed.

HOTEL SAN THOMAS INN Reviews

Reviews

6.4
Rating 10 - Excellent. 15 out of 53 reviews
Rating 8 - Good. 9 out of 53 reviews
Rating 6 - Okay. 10 out of 53 reviews
Rating 4 - Poor. 5 out of 53 reviews
Rating 2 - Terrible. 14 out of 53 reviews

5.4/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was good. But they gave us the last floor and water takes time to get there up. There wasn't towels ready and we had to request them several times until finally they gave them to us with attitude.
Stayed 1 night in Nov 2025

2/10 Terrible

Orlando

Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean and smelly. I went down asked for another one with ventilation. Staff helped me out. Then internet was not working properly so I devices to went down for the second time. The third time I went down due to the key system ssues. So I decided not to stay in there eventhough it was late evening around 11 . I took all my belongings, expressed my disappointment and left them behind. Lady from the counter try to help but it is out of her scope. I won’t go back there.on that day I was arriving from the airport around 2 hours before.
Stayed 1 night in Nov 2025

2/10 Terrible

Roniald

Disliked: Cleanliness, amenities, property conditions & facilities
It had a security guard but the rooms can be better secured. And the room's was not clean.
Bathroom
Tv
Bathroom sink
Stayed 6 nights in Oct 2025

4/10 Poor

mark

Travelled with family
Liked: Staff & service
There was no shower head and no hot water
Stayed 6 nights in Oct 2025

2/10 Terrible

Yurley

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Este sitio es pesimo la cama pegado a las cortinas llenas de moho cucarachas por doquier y el barrio y sus alrededores tenebroso
Stayed 7 nights in Jun 2025

2/10 Terrible

Marcos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I left that in the same night

no shower, just the pipe cold water, no restaurant or water to eat torn sheets, no parking they didn't want to give out the wi-fi
Stayed 2 nights in Jun 2025

2/10 Terrible

Mónica

Disliked: Cleanliness, staff & service, property conditions & facilities
Habitación sucia y toallas con sangre de menstruación. Sábanas manchadas
Stayed 1 night in Jun 2025

6/10 Okay

Estefani

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First night a water leak outside my room coming from the floor above. After returning back from all inclusive resort few days later. I get to my room there was no water throughout the entire building had to wait few hours to shower. No bueno
Stayed 4 nights in Apr 2025

2/10 Terrible

Maximilian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dangerous filthy and dysfunctional

Made a 4 days reservation on April 2025 with Hotels.com. Upon arrival I was surprised by the incredibly amount of homeless people surrounding the hotel, nothing like this mentioned on the Hotels.com online brochure. I made the reservation and paid for it. It included WIFI as everyone requires, to my surprise there was no WIFI since it was broken, the room were not cleaned, they looked as if built in the 1970s and as if not cleaned ever since. The bathroom were ancient and the room "decoration" was hanging loose. I demanded a refund since I was not going to stay in this place but I was refused, they say that since I made the reservation with Hotels.com, I had to complain to Hotels.com. I complain to Hotels.com and within 24 hrs. the refuse my refund request. I did not stay in Hotel San Thomas for more than 1 hrs. yet I did not get my money refunded. Its a shame that Hotels.com its still listing this place with all the fake positive reviews. The place its dangerous, filthy and dysfunctional.
Stayed 4 nights in Apr 2025

8/10 Good

Estefani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy the rooftop pool very nice!
Stayed 2 nights in Feb 2025

6/10 Okay

Daniel

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel location is easy to find, the area is not ugly but people hanging or passing around is. I never had a security issue, but didn’t feel it was safe. The best part was the attending girl attitude, the check in process, the price, and the fact of space for me, rooms were spacious. The worst part was they didn’t provide clean towels, and when requested they gave me 3 of those you put your feet after shower; and the 2 other towels received, one was stained with something like blood. The room and the hotel in general was not clean. Too much dust and hair in the bathroom, rusty metal parts, and dirt everywhere. For me it was just a night and I think I got what I paid for, it is a cheap hotel but maybe I’ll not come back.
Stayed 1 night in Oct 2024

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
i would never recommend to anyone this place to stay
Stayed 7 nights in Oct 2024

8/10 Good

Lance, Kingston 12

Liked: Staff & service
It oks
Stayed 3 nights in Sep 2024

2/10 Terrible

jada

Travelled with family
Disliked: Staff & service, property conditions & facilities
My room was a messy, The Front desk don’t speak English,
Stayed 3 nights in Sep 2024

10/10 Excellent

YOHANA

Stayed 4 nights in Aug 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My trip was amazing, the staff went out of their way to make sure your stay is excellent, clean rooms, breakfast time is excellent for late sleepers. Overall excellent.
Stayed 6 nights in Aug 2024

8/10 Good

Jelisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Jus spent 5 days at the hotel the ladies at the front desk were very helpful and pleasant and the area need some sun lounges up by the pool and need a bar and proper Wi-Fi in the rooms and need the television to be able to change to English and cater more for English speaking guest but overall it was ah nice stay and we will be back!.
Stayed 5 nights in Jul 2024

2/10 Terrible

RUFINO

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible customer services haricots sucias hediondas a orina todo hotel ascensor / el lobby no tienen sillas de descanso, durante la noche escuchamos gente el calle donde está el hotel pidiendo auxilio porque fueron robados frente al hotel es un are peligrosa hay muchas prostitutas la experiencia fue terrible from desk nos dieron mal servicio la habitación y baños m fueron una esquerocidad no recomiendo
Stayed 3 nights in May 2024

8/10 Good

Andreana, Hollywood

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like the price and two blocks away to the Balboa Park to exercise
Stayed 1 night in Apr 2024

4/10 Poor

Nasive

Disliked: Cleanliness, amenities
It was okay
Stayed 3 nights in Apr 2024

8/10 Good

Álvaro, paute

Liked: Cleanliness, amenities, property conditions & facilities
Bien
Stayed 4 nights in Nov 2025

8/10 Good

Selena

Stayed 1 night in Aug 2025

2/10 Terrible

G

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dit hotel biedt helemaal niks behalve een stinkende kamer geen warm water. Het gebouw en alles erin moet eerst grondig worden aangepakt voordat je hier weer iemand kan logeren er is geen ontbijt en geen wifi op de kamersmensen laat slapen
Stayed 1 night in Oct 2025