2/10 Terrible
Imran
Travelled with family and small children
13 Feb 2025
Disliked: Staff & service, amenities, property conditions & facilities
I wouldn’t recommend this hotel unless you had no other choice.
For the price I perhaps should have expected poor standards but what let this hotel down was the service and facilities or lack thereof.
Firstly the property doesn’t have a working lift from the ground floor. The lift only works from floor 1 upwards so it’s a real struggle to get your luggage up that one flight to then use the lift. The issue is then compounded by the fact that it’s probably the smallest lift / elevator I’ve ever seen. At best you’ll get yourself and one suitcase in there and a rucksack. Not ideal for a family of 3 including a 22 month old and his stroller coming from CDG after a long flight.
On to the service. The staff were ‘fake polite’ begrudgingly answering questions and not being happy when asked if they could warm up baby food or if they had any non oat-milk to avoid allergies. My wife speaks fluent French but they didn’t think we understood any French and what the lady was saying to her colleague about us was far from pleasant let’s just say that!
Other things I found wierd - at breakfast we wanted to pay for 1 breakfast for our child. They mentioned kids eat free if an adult buys breakfast so we bought one breakfast for my wife and for my son to eat too. All normal so far…however they told me that I’m not allowed in the breakfast area as I’ve not paid even though I only wanted to sit with my 22 month old to help feed him.
No more characters left to carry on review
Imran
Stayed 1 night in Feb 2025