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Sheraton Phoenix Downtown

Hotel with 2 restaurants, 10-minute walk to Mortgage Matchup Center

Where to?

Dates

February 2026

March 2026

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pet-friendly
Free Wi-Fi
Air-conditioning

includes taxes & fees

8 Feb - 9 Feb

Explore the area

340 N 3rd Street, Phoenix, AZ, 85004

Place, Phoenix Convention Center
‪3 min walk‬
Place, Mortgage Matchup Center
‪8 min walk‬
Place, Chase Field
‪10 min walk‬
Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
‪9 min drive‬

Room options

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed

Exceptional

Highlights

Air conditioning

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Separate bedroom

Blackout curtains

30 sq m
1 bedroom
Sleeps 3
1 King Bed

Traditional Room, 2 Double Beds

Exceptional

Highlights

Air conditioning

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Separate bedroom

Blackout curtains

30 sq m
1 bedroom
Sleeps 4
2 Double Beds

Premium Room, 1 King Bed

Exceptional

Highlights

Air conditioning

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Separate bedroom

Blackout curtains

City view
30 sq m
1 bedroom
Sleeps 3
1 King Bed

Premium Room, 2 Double Beds

Wonderful

Highlights

Air conditioning

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Separate bedroom

Blackout curtains

City view
30 sq m
1 bedroom
Sleeps 4
2 Double Beds

Club Room, 1 King Bed

Highlights

Air conditioning

Club Lounge

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Separate bedroom

30 sq m
1 bedroom
Sleeps 3
1 King Bed

Club Room, 2 Double Beds

Very good

Highlights

Air conditioning

Club Lounge

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Separate bedroom

30 sq m
1 bedroom
Sleeps 4
2 Double Beds

65-inch flat-screen TV with cable channels, TV, pay films

Executive Suite, 1 Bedroom, City View

Highlights

Air conditioning

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Separate bedroom

Blackout curtains

68 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, City View

Very good

Highlights

Separate sitting area

Air conditioning

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

Down duvet

68 sq m
Sleeps 5
2 Double Beds

Club Suite, 1 Bedroom

Exceptional

Highlights

Separate sitting area

Air conditioning

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Separate bedroom

68 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Suite, 2 Double Beds

Highlights

Air conditioning

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

Down duvet

Hairdryer

Sleeps 5
2 Double Beds

Presidential Suite, 1 Bedroom, City View

Highlights

Air conditioning

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

Down duvet

Hairdryer

City view
Sleeps 4
1 Double Bed

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Down duvet

Separate bedroom

Blackout curtains

30 sq m
1 bedroom
Sleeps 3
1 King Bed

Premium Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Very good

Highlights

Air conditioning

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

Down duvet

Hairdryer

City view
30 sq m
Sleeps 4
2 Double Beds

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

Down duvet

Hairdryer

Sleeps 4
2 Double Beds

Club Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

Down duvet

Hairdryer

Sleeps 3
1 King Bed

Club Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

Down duvet

Hairdryer

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Double Beds (Hearing Accessible)

Highlights

Air conditioning

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

Down duvet

Hairdryer

Sleeps 4
2 Double Beds

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

Down duvet

Hairdryer

Sleeps 4
2 Double Beds

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

Down duvet

Hairdryer

Sleeps 3
1 King Bed

Traditional Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

Down duvet

Hairdryer

1 bedroom
Sleeps 3
1 King Bed

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

Down duvet

Hairdryer

Sleeps 3
1 King Bed

About the area

Phoenix

Sheraton Phoenix Downtown puts you in the heart of Phoenix, within just a 10-minute stroll of popular attractions like Phoenix Convention Center and Mortgage Matchup Center. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, & More, is open for breakfast, lunch and dinner. 111961 square feet (10401 square metres) of event facilities include 26 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning full breakfast is served between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 4-property class Downtown Phoenix hotel include Chase Field and Biltmore Fashion Park.

What's nearby

Arizona State University - Downtown Phoenix - 2 min walk - 0.2 km
Arizona Center - 2 min walk - 0.2 km
Phoenix Convention Center - 3 min walk - 0.3 km
Mortgage Matchup Center - 8 min walk - 0.8 km
Chase Field - 10 min walk - 0.9 km

Getting around

3rd Street - Washington Station - 6 min walk
Sky Harbor International Airport (PHX) - 14 min drive

Restaurants

‪Chick-fil-A - ‬3 min walk
‪Starbucks - ‬4 min walk
‪Barrel & Bushel - ‬5 min walk
‪Bad Jimmy's - ‬6 min walk
‪Jacy & Dakota's - ‬5 min walk

About this property

Sheraton Phoenix Downtown

Hotel with 2 restaurants, 10-minute walk to Mortgage Matchup Center

Sheraton Phoenix Downtown offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 26 meeting rooms, and limo/town car service. Event space at this hotel measures 111961 square feet (10401 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Phoenix Downtown. You'll have access to the health club at a partner property. For a fee, parking is available.

This 4-star Phoenix hotel is smoke free.

1 building

1003 guestrooms or units

31 levels

2 dining venues

2 bars or lounges

111961 sq ft of conference space

10401 sq. m of conference space

Built in 2008

Business centre (24 hours)

Conference space

Breakfast available (surcharge)

Dry cleaning

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Concierge

Wedding services available

Corner/local shop

Terrace

Garden

Gift shop

Newspapers in lobby (free)

Television in lobby

Bellhop

Lift

No smoking on site

Water dispenser

Coffee shop

Sheraton Phoenix Downtown offers 1003 accommodations with a safe and coffee/tea makers. Beds feature down duvets. 65-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Breakfast, lunch, dinner served; American cuisine

Pool
Pet-friendly
Free Wi-Fi
Restaurant

includes taxes & fees

8 Feb - 9 Feb

Property amenities

Internet

Available in all rooms: WiFi (USD 14.95 per night)
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Limo/town car service
Secured, covered parking on site (USD 51 per night)
Secured, covered valet parking on site (USD 61 per night; includes in/out privileges)
Limited on-site valet and self parking
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 12 to 18 per person
2 bars/lounges
2 restaurants
A coffee shop/cafe

Restaurants on site

& More
Carcara

Things to do

24-hour gym
Bicycle rentals
Outdoor pool
TV in common areas

Family friendly

Grocery/convenience store
In-room cot
In-room refrigerator
Outdoor pool
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Wedding services

Business services

111,961 square feet of conference space
24-hour business centre
26 meeting rooms
Computer station

Outdoors

Garden
Terrace
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
11 accessible parking spaces
Assistive listening devices
Braille/raised signage
Height-adjustable showerhead
Lever door handles
Lift (109 centimetre wide door)
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Visual alarms in hallways
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk (86 centimetre high)
Wheelchair-accessible restaurant

1 building
31 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Built in 2008
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter
Free cot
Hypo-allergenic bedding
Rollaway/extra bed (surcharge)

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

65-inch flat-screen TV with premium cable channels
Pay films

Food and drink

Coffee/tea maker
Limited room service
Refrigerator

Air conditioning (climate-controlled)
Desk
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
LED lighting
Mobile key entry
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: USD 75 per accommodation, per stay
Only dogs are allowed
Maximum 1 (weight limit: 40 lb per pet)
Food and water bowls are available

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 10.0 per night.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Destination fee: USD 33.92 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 12 to 18 per person
Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
Covered self-parking fee: USD 51 per night (in/out privileges)
Valet parking fee: USD 61 per night (in/out privileges)
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Sheraton Phoenix Downtown

Phoenix Downtown Hotel

Phoenix Downtown Sheraton

Phoenix Downtown Sheraton Hotel

Sheraton Hotel Phoenix Downtown

Sheraton Phoenix Downtown

Sheraton Phoenix Downtown Hotel

Sheraton Phoenix

Sheraton Grand Phoenix Hotel

Sheraton Grand Phoenix

Sheraton Phoenix Phoenix

Sheraton Phoenix Downtown Hotel

Sheraton Phoenix Downtown Phoenix

Sheraton Phoenix Downtown Hotel Phoenix

Frequently asked questions

What is the cancellation policy at Sheraton Phoenix Downtown?

Sheraton Phoenix Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Phoenix Downtown?

As of 5 Feb 2026, prices found for a 1-night stay for 2 adults at Sheraton Phoenix Downtown on 8 Feb 2026 start from NZ$394.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Phoenix Downtown?

Yep, Sheraton Phoenix Downtown has a secured covered self car park with in/out privileges for USD 51 per night. A self car park is also available, for a fee.

Does Sheraton Phoenix Downtown have a pool?

Sheraton Phoenix Downtown has an outdoor pool.

What luxury perks are available at Sheraton Phoenix Downtown?

Sheraton Phoenix Downtown features an outdoor pool, 2 restaurants and 2 bars.

Is Sheraton Phoenix Downtown family-friendly?

You bet! With amenities such as a corner/local shop and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Phoenix Downtown is a hit with families.

Does Sheraton Phoenix Downtown serve breakfast?

Yeah, full brekkie is offered daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Sheraton Phoenix Downtown?

No, Sheraton Phoenix Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Phoenix Downtown?

Yep, you can grab a meal at Sheraton Phoenix Downtown's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sheraton Phoenix Downtown?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sheraton Phoenix Downtown?

Dogs are welcome at Sheraton Phoenix Downtown, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 18 kg per pet.

Is there a golf course on site at Sheraton Phoenix Downtown?

There isn't one on site, but The Raven Golf Club at South Mountain is a short 9-minute walk away.

Sheraton Phoenix Downtown Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

10/10 Excellent

Maria Catherine

Travelled with family

2 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed at the Sheraton because my daughters had a Volleyball tournament at the Phoenix Convention Center. The location was good and convenient. I liked the lounge amenities with the type of room and booking we had.

Stayed 4 nights in Jun 2025

10/10 Excellent

Victoria

Business traveller

2 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everyone was incredibly professional and friendly! The hotel is beautiful! Lobby is gorgeous and has a coffee shop and bakery! The bar has great knowledgeable bartenders and very friendly!!! The outdoor restaurant that's attached is GORGEOUS and the food is amazing!!!!

Stayed 3 nights in Oct 2025

10/10 Excellent

Charlotte

26 Oct 2025

Liked: Amenities

Great rooms super clean

Stayed 1 night in Oct 2025

10/10 Excellent

Jake

12 Oct 2025

Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Travelled with family

10 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2025

6/10 Okay

Christopher

9 Oct 2025

Stayed 1 night in Oct 2025

10/10 Excellent

Kristen

8 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great place

Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Business traveller

2 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay... loved it.

Very clean room and loved the smell (and bath products, I actually went online later and bought some!). The front desk were so nice and accommodating. After my flight got cancelled, I went right back there and stayed one more night rather than stay closer to the airport. I chose to travel there on the trains, and it was very easy.

Stayed 1 night in Sep 2025

10/10 Excellent

Douglas

30 Sept 2025

Stayed 2 nights in Sep 2025

10/10 Excellent

sharon

Business traveller

26 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room is clean and comfortable, staff are friendly. I've enjoy stay in Sheraton, I will come back again.

Stayed 2 nights in Sep 2025

8/10 Good

Harry

26 Sept 2025

Stayed 2 nights in Sep 2025

2/10 Terrible

Cristian

21 Sept 2025

Liked: Cleanliness

Disliked: Staff & service

Stayed 1 night in Sep 2025

10/10 Excellent

AMIR MEHDI

12 Sept 2025

Stayed 2 nights in Aug 2025

10/10 Excellent

Andres

7 Sept 2025

Liked: Cleanliness, staff & service, amenities

Great service

Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Travelled with group

7 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2025

8/10 Good

Kelsey

Travelled with family

3 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, horrible parking!

The Sheraton Downtown Phoenix was clean and the staff was friendly. The restaurants had good food, not spectacular but good. The pool was nice and the bartender at the pool was very attentive. My only complaint and it is a big one is there is very little parking. I had to park my car two blocks away in a public lot. We attend a convention at this location every year at this time. Although, it is convenient to stay at the hotel that hosts the convention, next year I will stay somewhere else due to the parking challenges in the Arizona heat.

Stayed 3 nights in Aug 2025

10/10 Excellent

Myia

Travelled with group

2 Sept 2025

Liked: Cleanliness, property conditions & facilities

Nice smelling soap

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller

1 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2025

10/10 Excellent

Grace

26 Aug 2025

Stayed 2 nights in Aug 2025

6/10 Okay

Lynnette

Business traveller

19 Aug 2025

Liked: Cleanliness, amenities

I would have given a better review, but I didn't enjoy my stay due to staff's failure to resolve a reported issue at the beginning of my stay. The shower head was not working, and I ask if it could be looked at. The clerk (Aliyah) assured me that she would send someone to my room to inspect it, which she never did. The next day, same thing, no one was ever sent to fix the shower. I mention this again to the clerk Aliyah and no response. I ended up having to use the hand attachment the entire stay. At check out 2 days later, I mentioned this issue to her again, and she failed to apologize nor ofter me any credit towards my stay. Lastly, as a Sheraton member, I asked her if I received my daily credit for my food/drinks for the day, and she stated Yes. As I was leaving, I checked the charges on my bill and noticed that she did not enter the daily credit, and I had to return back to the hotel and spoke with another clerk who confirmed that I did not receive the credit, and she refunded the amount and reissued me a final check-out receipt. As a Sheraton Hotel, I expected the concern with the shower to be addressed immediately, and it wasn't. My organization paid a lot of money to have Sheraton host a two-day event including reservations for several hundreds guests. I was not happy with the lack of response to a simple concern. Nobody ever stopped by the room to inspect the shower, the staff did not call or ask how to make my stay better or even offer me a different room.

Stayed 2 nights in Aug 2025

10/10 Excellent

ana

9 Aug 2025

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

5 Aug 2025

Liked: Staff & service, property conditions & facilities

Very quet time of year because of the heat. Excellent service and food in the hotel restaurant - could not be happier!

Stayed 2 nights in Aug 2025

10/10 Excellent

Abdullahi

3 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jul 2025

10/10 Excellent

Brittiany, Winston Salem

2 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2025

10/10 Excellent

Abigail Marie

Business traveller

2 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms were spacious and felt well-worth the cost, felt very secure and comfortable; plus the gym was fabulous!

Stayed 4 nights in Jul 2025

Sheraton Phoenix Downtown

Photo gallery for Sheraton Phoenix Downtown

Reviews

Popular amenities

Explore the area

Room options

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Highlights

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

Highlights

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Highlights

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Highlights

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds

Highlights

View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View

Highlights

View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View

Highlights

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

Highlights

View all photos for Club Suite, 2 Double Beds

Club Suite, 2 Double Beds

Highlights

View all photos for Presidential Suite, 1 Bedroom, City View

Presidential Suite, 1 Bedroom, City View

Highlights

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

View all photos for Premium Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

View all photos for Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

View all photos for Club Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Club Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

View all photos for Club Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

Club Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

Highlights

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Traditional Room, 2 Double Beds (Hearing Accessible)

Highlights

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Traditional Room, 1 King Bed (Hearing Accessible)

Highlights

View all photos for Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

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About the area

Phoenix

What's nearby

Getting around

Restaurants

About this property

Sheraton Phoenix Downtown

Similar properties

The Westin Phoenix Downtown