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Centara Grand Beach Resort Phuket

5.0 star property
Luxury resort on the beach, with 3 outdoor pools

Photo gallery for Centara Grand Beach Resort Phuket

Exterior
Cocktail bar, beach views, open daily
Meeting facility
3 outdoor pools, pool umbrellas, pool loungers
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
The current price is NZ$557
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
683 Patak Road, Karon Beach, Karon, Phuket, 83100
  • Place, Karon Beach
    ‪2 min walk‬
  • Place, Kata Beach
    ‪5 min drive‬
  • Place, Kata Noi Beach
    ‪9 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Spa)

Deluxe Room, 1 King Bed (Spa)

Deluxe Room, 1 King Bed (Spa)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | View from room

Deluxe Room, 2 Double Beds

7.4 out of 10
Good
(6 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed - twin
Ceiling fan
Separate bedroom
Hairdryer
  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

7.2 out of 10
Good
(5 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(7 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed - twin
Ceiling fan
Separate bedroom
Hairdryer
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • 49 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View (Spa)

Deluxe Room, 1 King Bed, Ocean View (Spa)

Deluxe Room, 1 King Bed, Ocean View (Spa)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • 49 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds, Private Pool

1 bedroom, minibar, in-room safe, desk

Deluxe Suite, 2 Double Beds, Private Pool

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
Hairdryer
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed, Private Pool

Deluxe Suite, 1 King Bed, Private Pool

Deluxe Suite, 1 King Bed, Private Pool

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
Hairdryer
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 2 Double Beds, Private Pool

Premier Suite, 2 Double Beds, Private Pool

Premier Suite, 2 Double Beds, Private Pool

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
Hairdryer
  • 83 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Suite, 1 King Bed, Private Pool

Premier Suite, 1 King Bed, Private Pool

Premier Suite, 1 King Bed, Private Pool

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
Hairdryer
  • 83 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Premium Deluxe)

Deluxe Room, 1 King Bed (Premium Deluxe)

Deluxe Room, 1 King Bed (Premium Deluxe)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (Spa)

Premier Room, 2 Double Beds (Spa)

Premier Room, 2 Double Beds (Spa)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • 67 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed (Spa)

Premier Room, 1 King Bed (Spa)

Premier Room, 1 King Bed (Spa)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Private Pool

Villa, 1 Bedroom, Private Pool

Villa, 1 Bedroom, Private Pool

Highlights

Balcony or patio
Private pool
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Separate bedroom
Ceiling fan
  • 132 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Private Pool

Villa, 1 Bedroom, Private Pool

Villa, 1 Bedroom, Private Pool

Highlights

Balcony or patio
Private pool
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Separate bedroom
Ceiling fan
  • 132 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa Two Bedroom Private Pool

Villa Two Bedroom Private Pool

Villa Two Bedroom Private Pool

Highlights

Balcony or patio
Private pool
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
2 bedrooms
Ceiling fan
  • 209 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

You may also like

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5 outdoor pools, free pool cabanas, pool umbrellas

Pullman Phuket Karon Beach Resort

Karon
  • Pool
  • Spa
  • Kids pool
  • Waterslide
4.3 out of 5, Excellent, 1,002 reviews
The price is NZ$296
includes taxes & fees
13 Nov - 14 Nov
Pullman Phuket Karon Beach Resort

About the area

Karon

A luxury stay in Karon awaits you at Centara Grand Beach Resort Phuket. You'll be steps from Karon Beach and 4.2 km (2.6 mi) from Kata Beach. Highlights at this beachfront resort include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Spa Cenvaree can include hot stone massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, The Cove, serves international cuisine and is open for breakfast, lunch and dinner. Barefoot Bar is the resort's own cocktail bar. Spend the day at the beach and enjoy the on-site free water park, free kids' club and gym. 6200 square feet (576 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a lazy river and an outdoor tennis court. Each morning buffet breakfast is served between 6 AM and 11 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Karon resort include Bangla Road and Patong Beach.
View more Resorts in KaronOpens in a new window

What's nearby

  • Karon Beach - 2 min walk - 0.2 km
  • Kata Beach - 5 min drive - 5.0 km
  • Bangla Road - 7 min drive - 6.5 km
  • Kata Noi Beach - 9 min drive - 7.3 km
  • Big Buddha - 14 min drive - 12.3 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 66 min drive

Restaurants

  • ‪Centara Lobby Lounge - ‬1 min walk
  • ‪Ratchanee Seafood Restaurant - ‬12 min walk
  • ‪พรรณี (Phannee) - ‬10 min walk
  • ‪Sweet & Sour - ‬11 min walk
  • ‪Coffee Club - ‬14 min walk

About this property

Centara Grand Beach Resort Phuket

Luxury resort on the beach, with 3 outdoor pools
As a guest of Centara Grand Beach Resort Phuket, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 7 meeting rooms are available. Event space at this resort measures 6200 square feet (576 square metres) and includes conference space. A children's pool, a fitness centre, and a sauna are also featured at the luxury Centara Grand Beach Resort Phuket. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Karon resort.

  • 262 guestrooms or units
  • 3 levels
  • 4 buildings
  • 3 dining venues
  • 6200 sq ft of conference space
  • 576 sq. m of conference space
  • Built in 2007
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Centara Grand Beach Resort Phuket offers 262 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Karon resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Spa Cenvaree has 10 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: THB 1,059 for adults and THB 530 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Barefoot Bar
  • COAST Beach Club & Bistro
  • Mare
  • The Cove

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Lazy river
  • Outdoor tennis court
  • Playground
  • Sailing
  • Sauna
  • Steam room
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6,200 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • No plastic drinking straws

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Centara Grand Beach Resort Phuket

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 2100 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 1059 for adults and from THB 530 for children
  • Airport shuttle fee: THB 1800 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 2100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Centara Grand Beach Phuket
Centara Grand Beach Resort Phuket
Centara Grand Resort
Centara Phuket Grand Beach
Centara Resort
Centara Grand Beach Resort Phuket Hotel Karon
Centara Grand Beach Resort Phuket Karon
Centara Grand Beach Resort
Centara Grand Beach
Centara Grand Beach Phuket Karon
Centara Grand Beach Resort Phuket Karon

Frequently asked questions

What is the cancellation policy at Centara Grand Beach Resort Phuket?

Centara Grand Beach Resort Phuket offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Centara Grand Beach Resort Phuket?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Centara Grand Beach Resort Phuket on 2 Nov 2025 start from NZ$556.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Centara Grand Beach Resort Phuket?

Yep, Centara Grand Beach Resort Phuket has a free self car park.

Are there any beaches close to Centara Grand Beach Resort Phuket?

Yep, Centara Grand Beach Resort Phuket is a short 1-minute walk from Karon Beach. Fun beach activities include snorkelling, windsurfing and kayaking.

Is there a spa on site at Centara Grand Beach Resort Phuket?

Yep, Spa Cenvaree is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does Centara Grand Beach Resort Phuket have a pool?

Centara Grand Beach Resort Phuket has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Centara Grand Beach Resort Phuket have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Centara Grand Beach Resort Phuket?

Centara Grand Beach Resort Phuket features 3 outdoor pools, a full-service spa and 3 restaurants.

What makes Centara Grand Beach Resort Phuket a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Centara Grand Beach Resort Phuket.

Is Centara Grand Beach Resort Phuket family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Centara Grand Beach Resort Phuket is a hit with families.

Does Centara Grand Beach Resort Phuket serve breakfast?

You bet, buffet brekkie is offered daily between 6 AM and 11 AM.

Is there a free airport shuttle available at Centara Grand Beach Resort Phuket?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Centara Grand Beach Resort Phuket?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Centara Grand Beach Resort Phuket?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Centara Grand Beach Resort Phuket?

No, pets and service animals are not allowed.

Reviews

Centara Grand Beach Resort Phuket Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 503 out of 1003 reviews
Rating 8 - Good. 307 out of 1003 reviews
Rating 6 - Okay. 122 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

Reviews

6/10 Okay

Fadel

Stayed 3 nights in Jul 2025

2/10 Terrible

khawaja

Disliked: Property conditions & facilities, room comfort
The bed was making weird noise no customers service I will never comeback here or recommended any one
Stayed 2 nights in Jul 2025

4/10 Poor

Ilan

Travelled with family
Disliked: Amenities, property conditions & facilities
An old property.maintenance poor.the beach and pool area are the reason to get here
Stayed 3 nights in Jul 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Edel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Brennon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, plenty of amenities. Left resort for additional food options but would stay again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Noah Hunter

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2025

4/10 Poor

Burhan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel definitely doesn’t provide 5star hotel experience. Hotel is very old. Everywhere smelling rotten. They have huge maintenance issues in hotel. All furnitures are extremely old. They most likely don’t provide the room that you book. Even pool dirty. They have lazy river but pump of the river doesn’t work. It is basically slim pool. Even hair drier doesn’t work and no one cares in the hotel all these things. All they say is, they will communicate with management. I don’t really know how people have good review about this hotel but if you have 3 star hotel expectations from 5 star reservation, maybe this is ok for you. Go somewhere else..!
Stayed 4 nights in Jul 2025

10/10 Excellent

Leandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 5 star family-friendly hotel with sparkling pools, lazy river and water slides. Friendly staff, spacious rooms, beautiful ocean views.
Stayed 11 nights in Jun 2025

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centara not grand at all

On two occasions two different family members got violently ill after consuming meals at the Property we noticed upon our first night that there were little bugs in the bed numerous and insect wings by the dozen on our pillows the sinks had grime on them clearly hadn’t been washed the laundry service was horrendously expensive over NZ$200 for a load The pool is very jagged with the plastering cutting guests feet and bodies when contacting the sides and the bottom food was average. Conflict management and Customer Service to resolve any short fall yet to be desired. The place is dated and birds were allowed to eat donuts and other buffet food at will. We got upgraded to a Personal villa which goes for about $2500 a night and we still left dissatisfied.
Stayed 14 nights in Jun 2025

10/10 Excellent

Edel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service in all areas Hotel entertainment is incredible, big applause to Ulises
Stayed 2 nights in Jul 2025

6/10 Okay

Stephen Randall, Gainsville

Travelled with partner
Liked: Cleanliness, amenities
Nice beach. Hotel caters to families with children.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ashima

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family had one of ours best holiday at Centara. Lovely experience
Stayed 6 nights in Jun 2025

6/10 Okay

Ida

Stayed 6 nights in Jun 2025

10/10 Excellent

Betty Jeung

Stayed 8 nights in Jun 2025

6/10 Okay

David

Liked: Room comfort
Stayed 8 nights in Jun 2025

10/10 Excellent

Pramod Kumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a amazing stay!
Stayed 3 nights in Jun 2025

8/10 Good

Sanil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Johanna

Stayed 3 nights in May 2025

10/10 Excellent

Matthew Koh, Sydney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was well kept, staff were great, sound facilities and open spaces on the northern end of Karon Beach. Perfect for families
Stayed 7 nights in May 2025

10/10 Excellent

Raymond Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 8 nights in May 2025

8/10 Good

Skuli

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great facility and wonderful beach. Somewhat limited evening entertainment but local town is accessible.
Stayed 7 nights in May 2025

2/10 Terrible

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I feel the contractions that was going on around my room was not necessary. Especially since i paid so much money for a quiet peaceful holiday . They ended up moving us only due to me complaining if i hadn't of they wouldn't have cared. And when i did the manager (lady) laughed at me. I got very sick from the dinner the night before. I aslo was 100% sure i had breaky included ok it wasn't so i suck that up. I order room services for our breakfast instead and it was 45mins late, missing food and was stone cold. A bit disappointing to be honest. I have a recording of the noise and would love to share it with you. Just so you can hear what i had to put up with.
Stayed 6 nights in May 2025

10/10 Excellent

Jael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025