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Grand Mercure Phuket Patong

5.0 star property
Luxury hotel with 3 outdoor swimming pools, 8-minute walk to Patong Beach

Photo gallery for Grand Mercure Phuket Patong

Exterior
Creator video
Cocktail bar, poolside views, open daily
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$267
includes taxes & fees
13 Mar - 14 Mar

Explore the area

View map
1 Soi Ratuthit 200 Pi 2 Road, Patong Beach, Patong, Phuket, 83150
  • Place, Patong Beach
    ‪7 min walk‬
  • Place, Jungceylon Shopping Center
    ‪9 min walk‬
  • Place, Bangla Road
    ‪10 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
Smart TV
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Pool Access

Deluxe Room, 2 Single Beds, Pool Access

Deluxe Room, 2 Single Beds, Pool Access

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
Smart TV
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(40 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
Smart TV
Sofa bed
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.2 out of 10
Very good
(14 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
Smart TV
Sofa bed
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms

Villa, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 215 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Villa, 1 Bedroom

Villa, 1 Bedroom

Villa, 1 Bedroom

Highlights

Balcony
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sleeps 3
  • 1 King Bed

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About the area

Patong

A luxury stay in Patong awaits you at Grand Mercure Phuket Patong. Within just a 10-minute stroll, you'll find Patong Beach and Jungceylon Shopping Center. Highlights at this family-friendly hotel include 3 outdoor swimming pools, a full-service spa and a restaurant. .A relaxing visit to Ryn Spa can include deep-tissue massages and Thai massages along with body wraps, body scrubs and aromatherapy. The restaurant, Bubbles Restaurant, serves international cuisine and is open for lunch and dinner. Craft Bar is the hotel's own brewpub, serving drinks along with light fare. Enjoy the gym, steam room, kids' swimming pool and waterslide. 4455 square feet (414 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free area shuttle. .With a stay at this 5-property class Patong hotel, you'll be 1 km (0.6 mi) from Bangla Road and 4.5 km (2.8 mi) from Karon Beach.

What's nearby

  • Patong Beach - 7 min walk - 0.6 km
  • Jungceylon Shopping Center - 9 min walk - 0.8 km
  • Central Patong - 9 min walk - 0.8 km
  • Bangla Road - 10 min walk - 0.9 km
  • Royal Paradise Night Market - 12 min walk - 1.1 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 59 min drive

Restaurants

  • ‪Hooters - ‬3 min walk
  • ‪Cairo Restaurant - ‬3 min walk
  • ‪Sak & Sa Thai Food - ‬3 min walk
  • ‪beirut nights lebanese italian cuisine - ‬1 min walk
  • ‪Craft Beer Lounge - ‬1 min walk

About this property

Grand Mercure Phuket Patong

Luxury hotel with 3 outdoor swimming pools, 8-minute walk to Patong Beach
Grand Mercure Phuket Patong offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a steam room. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 3 meeting rooms, and limo/town car service. Event space at this hotel measures 4455 square feet (414 square metres) and includes conference space. A children's pool, a fitness centre, and a rooftop terrace are also featured at the luxury Grand Mercure Phuket Patong. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Patong hotel.

  • 314 guestrooms or units
  • 7 levels
  • 6 buildings
  • Conference rooms
  • 4455 sq ft of conference space
  • 414 sq. m of conference space
  • Built in 2014
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Grand Mercure Phuket Patong offers 314 accommodations with minibars (stocked with some free items) and minibars. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Ryn Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

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  • Parking included
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4.7 out of 5, Exceptional, 760 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 600 for adults and THB 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bounce
  • Bubbles Restaurant
  • Chou Chou Deli Shop
  • Craft Bar

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 4,455 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 6 buildings
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The name on the photo identification presented at check-in must match the name on the reservation.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Mercure Phuket Patong

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1600.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: THB 1000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 600 for adults and from THB 300 for children
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: THB 2000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses a grey water recycling system.
    For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Mercure Phuket Patong Hotel
Grand Mercure Phuket Hotel
Grand Mercure Phuket Patong
Grand Mercure Phuket
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Resort
Grand Mercure Phuket Patong (opening Early 2014)

Frequently asked questions

What is the cancellation policy at Grand Mercure Phuket Patong?

Grand Mercure Phuket Patong offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Mercure Phuket Patong?

As of 11 Feb 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Phuket Patong on 13 Mar 2026 start from NZ$267.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Mercure Phuket Patong?

Yep, Grand Mercure Phuket Patong has a free self car park. Onsite parking is limited.

Are there any beaches close to Grand Mercure Phuket Patong?

Yep, Grand Mercure Phuket Patong is a short 8-minute walk from Patong Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at Grand Mercure Phuket Patong?

Yep, Ryn Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Grand Mercure Phuket Patong have a pool?

Yep, and guests love it! Grand Mercure Phuket Patong has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

Does Grand Mercure Phuket Patong have a waterslide?

Yep, this property has a waterslide!

What makes Grand Mercure Phuket Patong a romantic place to stay?

Couples spa treatments and poolside dining, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Grand Mercure Phuket Patong.

Is Grand Mercure Phuket Patong family-friendly?

You bet! With amenities such as a children's pool and supervised childcare, as well as free infant beds in the guestrooms, it's no surprise that Grand Mercure Phuket Patong is a hit with families.

Are there hot tubs in the rooms at Grand Mercure Phuket Patong?

No, but there are deep-soaking baths in the guestrooms.

Does Grand Mercure Phuket Patong serve breakfast?

You bet, visitors can't get enough of the buffet brekkie here! Offered daily between 6:30 AM and 10:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Grand Mercure Phuket Patong?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Mercure Phuket Patong?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Mercure Phuket Patong?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Grand Mercure Phuket Patong?

No, pets and service animals are not allowed.

Grand Mercure Phuket Patong Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1005 reviews
Rating 8 - Good. 289 out of 1005 reviews
Rating 6 - Okay. 69 out of 1005 reviews
Rating 4 - Poor. 20 out of 1005 reviews
Rating 2 - Terrible. 17 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kishor

Stayed 9 nights in Oct 2025

10/10 Excellent

Cameron

Stayed 15 nights in Oct 2025

8/10 Good

Parvin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel, great service. Good location, great breakfast variety and halal options too. However the reason I have given 4 stars instead of 5 is because of how damp our room smelt. Even though the weather was very humid, I've never been to a room that smelt that damp. Also I was surprised by how many activities they charged for in kids club. Alot of the free things in kids club were for much younger children but for my daughter who is 5, would not enjoy those ones as she is too old. The ones she would be interested in are the ones they charge for of which one of them was to paint a clay model and that was more suited for her age. So yeah that was disappointing, charging for kids club activities suitable for older children and having nothing free for them thats suitable for them.
Stayed 3 nights in Oct 2025

8/10 Good

Robert

Travelled with group
Liked: Staff & service, amenities
Nice property but the rooms need some refreshing. We had stainson the bathroom countertop . Additionally, only one hand toel was provided and no washcloths. There was an unmarked one inch stepdown in the piorly lit bathroom which caused. The staff was super nice and the morning buffet was excellent.
Stayed 3 nights in Nov 2025

10/10 Excellent

Patrice

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room actually our suite was amazing. The staff was fabulous. We loved our stay wish we could’ve stayed longer.
Stayed 3 nights in Nov 2025

10/10 Excellent

Glenn

Stayed 14 nights in Oct 2025

10/10 Excellent

Jacqueline Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great
Stayed 7 nights in Oct 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place and cannot give enough praise for the staff of the Grand Mercure Phuket Patong, amazing food, staff all friendly and made everyone feel welcome we will be booking again for next year when we arrive back home
Stayed 10 nights in Oct 2025

8/10 Good

Jaisal

Liked: Staff & service, amenities
Close to bangla road and the beach
Stayed 4 nights in Oct 2025

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you again great to stay there once more only downside was sray not long enough
Stayed 7 nights in Oct 2025

10/10 Excellent

Nick

Stayed 13 nights in Oct 2025

8/10 Good

Josie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was okay. The room smells a little dump .
Stayed 4 nights in Oct 2025

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent, very fresh and a great variety. The service from Kai and other staff excellent also very friendly and helpful.
Stayed 9 nights in Oct 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An extension on pool hours, 7am to 7pm - making it 9pm Other than that, excellent
Stayed 7 nights in Oct 2025

10/10 Excellent

Leah

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu amazing. Seafood buffet excellent, value for money Staff very helpful and very respectful and friendly Beautiful grounds and pool area
Stayed 7 nights in Oct 2025

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I did not like was that not one member of staff over my 11 day stay was supervising the self serve food areas at the breakfast buffet to prevent contamination. I personally saw guests handing/eating food and putting it back into the trays. I also saw staff emptying new trays of food onto old food in the trays which should have been cleared first. Guests were put at risk of food poisoning including myself who was ill for 3 days!
Stayed 10 nights in Oct 2025

10/10 Excellent

Syed Muzakkir

Stayed 6 nights in Oct 2025

8/10 Good

Baljit Singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All excellent
Stayed 4 nights in Oct 2025

10/10 Excellent

Anand

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes everything was just perfect
Stayed 3 nights in Oct 2025

10/10 Excellent

mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bad thing about this hotel is you don't want yo leave. Simply superb. Breakfast buffet was great. Only negative was pizza at night time was not as good as daytime one.
Stayed 5 nights in Oct 2025

10/10 Excellent

Kiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience at the Grand Mercure Hotel. It is in a great area close to everything and the accommodations were great. It was clean, safe, they provide a delicious buffet breakfast and even decorated my room for my birthday without me asking. All around great service. Also check-in was very smooth thanks to Alvin. If staying in Phuket this is a great choice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Syed Akif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good. Staff and customer service was excellent. I requested for a pool access room. Got it for last two days out of seven days but was reached by staff that there is an issue with the pool access room and to ensure my satisfaction they offered free upgrade to a Villa with private pool and it was amazing. The breakfast basket at the pool i requested was simply amazing. Overall, it was a great experience. Check out time is 12:00 which is good and upon request they complimentary extended the checkout time to 2:00 pm. So, a great experience overall.
Stayed 7 nights in Sep 2025

10/10 Excellent

Shannon

Stayed 12 nights in Sep 2025

10/10 Excellent

Paul Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As returning guests, the wonderful staff, great facilities and amazing food options have made this hotel the only place we will stay in Patong.
Entrance and foyer
Stayed 10 nights in Sep 2025

10/10 Excellent

Gyujeong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025