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4.3 out of 5

"We loved the fact that this resort was right on the beachfront , lovely restaurant and pool , metres onto the beach , and we couldn’t fault the resort ... " More

By a verified traveller on Fri 06 Mar 2020

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Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Ocean Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ocean King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Novotel Phuket Kamala Beach ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Novotel Phuket Kamala Beach

Everyone (1) Couples (2)
5 out of 5
We loved the fact that this resort was right on the beachfront , lovely restaurant and pool , metres onto the beach , and we couldn’t fault the resort service first class, nothing too much trouble for the staff, very nice breakfast

Posted by on 6 Mar. 2020

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4 out of 5

Pleasant hotel, good location.

Pros: Position, good food.
Cons: Walkways need vacuuming more regularly
Location: Proximity to Fantasea. Beach is good. Walking distance to local food stalls
Two staff outstanding. The lovely girl in charge of the dining room, and the young man overseeing drinks. An enjoyable roof top bar.

Posted by , from Perth on 1 Jan. 2016

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Comment from Hotel Management

4 Jan. 2016 by Novotel Kamala

We very much appreciate your comments regarding your stay at the Novotel Phuket Kamala Beach. It is always a pleasure to receive positive feedback and to read the hotels location was a highlight, along with the 2 team members that stood out; really nice to read thank you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Sargeant Events & Marketing Manager Novotel Phuket Kamala Beach.

4 out of 5
Pros: Breakfast buffet
Cons: Villa was in fact just an average hotel room - with great views. Room Service tray not collected for 36 hrs. Tea & coffee not replenished for 3days
Location: Away from it all
Facilities: Typical; Value: Over priced; Service: Respectful; Cleanliness: Poor, Toilet in room filthy; Parking is next to the sewerage plant and stinks. Did not see the GM or witness any management presence. No drinks service around the pool.

Posted by , from Australia - QLD - Brisbane on 9 Nov. 2014

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