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4.5 out of 5

"Staff super friendly, always helpful. Room was great, nice quite location. Breakfast was delicious with huge variety of options. " More

By a verified traveller on Mon 01 Aug 2022

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Hotel Description

A family-friendly stay in Kamala awaits you at Novotel Phuket Kamala Beach. Within a 30-minute stroll, you'll find Kamala Beach and Surin Beach. Highlights at this beach hotel include 3 bars/lounges, a full-service spa, and a restaurant.

A pampering day can include deep-tissue massages and Thai massages along with body wraps, body scrubs, and aromatherapy. The restaurant, Soul Kitchen, serves international cuisine and is open for breakfast, lunch, and dinner. On The Roof is the hotel's own rooftop bar, serving drinks along with dinner. Enjoy the outdoor swimming pool, free kids' club, gym, and steam room. 2368 square feet (220 square meters) of event facilities include 4 meeting rooms and conference space. Plus you'll find free WiFi in public areas, a kids' swimming pool, and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 15-minute drive of this 4-star Kamala hotel include Bang Tao Beach and Bangla Road.

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
NZ$110* Per night/room 24 Apr. - 25 Apr.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Ocean)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Ocean)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Novotel Phuket Kamala Beach ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Phuket Kamala Beach

Everyone (1) Couples (2) Family (1)
5 out of 5
Staff super friendly, always helpful. Room was great, nice quite location. Breakfast was delicious with huge variety of options.

Posted by on 1 Aug. 2022

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Comment from Hotel Management

10 Aug. 2022 by Pyle

Dear Amanda, We very much appreciate your comments regarding your stay at the Novotel Phuket Kamala Beach. It is always a pleasure to receive positive feedback, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Phuket Kamala Beach Team

5 out of 5
We loved the fact that this resort was right on the beachfront , lovely restaurant and pool , metres onto the beach , and we couldn’t fault the resort service first class, nothing too much trouble for the staff, very nice breakfast

Posted by on 6 Mar. 2020

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4 out of 5

Pleasant hotel, good location.

Pros: Position, good food.
Cons: Walkways need vacuuming more regularly
Location: Proximity to Fantasea. Beach is good. Walking distance to local food stalls
Two staff outstanding. The lovely girl in charge of the dining room, and the young man overseeing drinks. An enjoyable roof top bar.

Posted by , from Perth on 1 Jan. 2016

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Comment from Hotel Management

4 Jan. 2016 by Novotel Kamala

We very much appreciate your comments regarding your stay at the Novotel Phuket Kamala Beach. It is always a pleasure to receive positive feedback and to read the hotels location was a highlight, along with the 2 team members that stood out; really nice to read thank you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Sargeant Events & Marketing Manager Novotel Phuket Kamala Beach.

4 out of 5
Pros: Breakfast buffet
Cons: Villa was in fact just an average hotel room - with great views. Room Service tray not collected for 36 hrs. Tea & coffee not replenished for 3days
Location: Away from it all
Facilities: Typical; Value: Over priced; Service: Respectful; Cleanliness: Poor, Toilet in room filthy; Parking is next to the sewerage plant and stinks. Did not see the GM or witness any management presence. No drinks service around the pool.

Posted by , from Australia - QLD - Brisbane on 9 Nov. 2014

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About the Novotel Phuket Kamala Beach

Location 118/16 Moo 3, Kamala, Phuket 83150

Property Features

Novotel Phuket Kamala Beach offers its guests a full-service spa, an outdoor pool, and a steam room. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2368 square feet (220 square meters) and includes conference space. A children's pool, a fitness center, and a terrace are also featured at the family-friendly Novotel Phuket Kamala Beach. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Kamala hotel.

  • 166 guestrooms or units
  • 4 levels
  • 5 buildings
  • 3 bars or lounges
  • 2368 sq ft of conference space
  • 220 sq m of conference space
  • Built in 2013
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Novotel Phuket Kamala Beach offers 166 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 42-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Soul Kitchen - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

On The Roof - Overlooking the ocean, this rooftop bar specializes in international cuisine and serves dinner only. Happy hour is offered. Open daily.

The Living Room - This sports bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Lilo Pool Bar - This bar is located by the pool. Happy hour is offered. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Deep tissue massage
  • Thai massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Novotel Phuket Kamala Beach offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1662.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Novotel Phuket Kamala Beach

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, and cash. This property uses a grey water recycling system.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Children stay free
  • Service animals not allowed
  • UnionPay
  • Car required
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Grey water recycling system
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 15
  • Guest will receive an email before arrival 48 hours
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Annual carbon offsets
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 450 per person
  • Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: THB 1662.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Beach
  • Novotel Beach Hotel
  • Novotel Beach Hotel Phuket Kamala
  • Novotel Phuket Kamala Beach
  • Novotel Phuket Kamala Beach Hotel

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.