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Ahava Hotel

3.0 star property

Photo gallery for Ahava Hotel

Indoor pool
Terrace/patio
Living area
Living area
Classic Room, 1 Double Bed

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$91
includes taxes & fees
1 May - 2 May

Explore the area

View map
10 Avenida Nte., Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Central Square
    ‪3 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | View from room

Classic Room, 1 Double Bed

7.6 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

Minibar, in-room safe, iron/ironing board, free WiFi

Room Standard

  • 30 sq m
  • Sleeps 3

View all photos for Double Room Standard

Minibar, in-room safe, iron/ironing board, free WiFi

Double Room Standard

  • 30 sq m
  • Sleeps 4

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About the area

Playa del Carmen

Ahava Hotel places you steps from Quinta Avenida and within a 10-minute stroll of Playa del Carmen Main Beach. Highlights at this hotel include an indoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a terrace, express check-out and luggage storage. There's also the convenience of limited parking. .Attractions within a 15-minute walk of this 3-property class Downtown Playa del Carmen hotel include Playacar Beach and Mamitas Beach.

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Calle 12 - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Central Square - 3 min walk - 0.3 km
  • Mamitas Beach - 8 min walk - 0.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪La Cochi-loka - ‬1 min walk
  • ‪La Chancla - ‬1 min walk
  • ‪Ipanemas Steak House - ‬1 min walk
  • ‪Mr. Kiwi - ‬1 min walk
  • ‪La Famiglia - ‬1 min walk

About this property

Ahava Hotel

As a guest of Ahava Hotel, you'll find an indoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Ahava Hotel also features concierge services and express check-out.

This 3-star Playa del Carmen hotel is smoke free.

  • 34 guestrooms or units
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
Ahava Hotel offers 34 air-conditioned accommodations with minibars and laptop-compatible safes. This Playa del Carmen hotel provides complimentary wireless Internet access. Bathrooms include a shower and hairdryers. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 5 per day)
  • Limited on-site parking

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ahava Hotel

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 5 per day(787 ft away; open 24 hours)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Ahava Hotel Hotel
Ahava Hotel by GuruHotel
Ahava Hotel Playa del Carmen
Ahava Hotel Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Ahava Hotel?

Ahava Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ahava Hotel?

As of 9 Apr 2026, prices found for a 1-night stay for 2 adults at Ahava Hotel on 1 May 2026 start from NZ$91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ahava Hotel?

Onsite parking is limited.

Are there any beaches close to Ahava Hotel?

Yep, Ahava Hotel is a short 6-minute walk from Playa del Carmen Main Beach.

Does Ahava Hotel have a pool?

Ahava Hotel has an indoor pool.

Is there a free airport shuttle available at Ahava Hotel?

No, Ahava Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Ahava Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ahava Hotel?

No, pets and service animals are not allowed.

Ahava Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 188 out of 411 reviews
Rating 8 - Good. 96 out of 411 reviews
Rating 6 - Okay. 64 out of 411 reviews
Rating 4 - Poor. 34 out of 411 reviews
Rating 2 - Terrible. 29 out of 411 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Maria Clara

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bathroom was not good, towels looked 20 years old and no duvet offered, just thin bed sheets. Staff was very helpful though and the Italian restaurant beside it was delicious, but the place needs serious renovation/maintenance.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jaime

Liked: Cleanliness, property conditions & facilities
Good seervice
Stayed 5 nights in Dec 2025

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, amenities
Lovely, accommodating staff, excellent location, clean and safe - thank you!
Stayed 1 night in Dec 2025

6/10 Okay

Alejandro

There was not parking
Stayed 2 nights in Dec 2025

10/10 Excellent

Jesse (mitica)

Stayed 8 nights in Dec 2025

2/10 Terrible

Louisa-Rose

Stayed 4 nights in Dec 2025

6/10 Okay

milad

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The water draining the bathroom was smelly but over all I like my stay there for one night location is perfect and very close to all your needs but ye I felt like the pool was more for show I don’t think is for swimming
Stayed 1 night in Dec 2025

8/10 Good

Dmitrie

Stayed 7 nights in Nov 2025

10/10 Excellent

Paulino

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2025

6/10 Okay

Jairo

Disliked: Cleanliness, amenities
There was a swimsuit left behind and there was a crack in the showe door.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mylyn Ines

Stayed 5 nights in Nov 2025

10/10 Excellent

Maria Del Carmen

Stayed 1 night in Nov 2025

8/10 Good

Dmitrie

Liked: Cleanliness, staff & service
Stayed 21 nights in Nov 2025

2/10 Terrible

Anibal

Disliked: Cleanliness, amenities, property conditions & facilities
I didnt stay horrible hotel
Stayed 1 night in Nov 2025

8/10 Good

Simon

Stayed 6 nights in Mar 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities
Safe, spacious, quiet
Stayed 4 nights in Nov 2025

2/10 Terrible

Alana

Stayed 3 nights in Nov 2025

4/10 Poor

Francesca Nicole

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The location was great if you want to be out and about. It’s quit loud at night but easy to ignore. The main issues are the actual hotel. My first room smelled of bleach and fresh paint. I could see large dark spots that had been just covered before I got there. The shower head needed a deep cleaning and there was very little water pressure that barely got warm. The tv didn’t work even after they replaced it and the bathroom above us was leaking down through the light fixture. Took 2 days for them to offer us a new room. Every morning around 7:30 a dog that sounded to be in the courtyard would bark constantly for about 3 hours and hotel staff would start yelling back and forth at each other right outside of the doors. The doors themselves didn’t seal so light and sound would come right through. It was incredibly loud after 7am. The staff was nice but the hotel needs to be upgraded and the staff need to respect people sleeping. I had a toddler with me so it was incredibly hard in the mornings with so many people talking and talking outside the door. There were also multiple nights where other guests were drinking and being incredibly loud in the courtyard. Everything was covered in a fine layer of sand even when I first got to the room and the sheets were changed. I had to sleep in sweats each night just so I didn’t feel the grit when I slept.
Stayed 10 nights in Nov 2025

8/10 Good

David E., Christiansburg

Liked: Cleanliness, staff & service, property conditions & facilities
If you're looking for a basic, inexpensive place close to everything and you just need a place to sleep, this is a great spot! It is loud at night with noise from a nearby club. Staff was friendly and helpful, and staying here (as opposed to a more corporate environment) seems fitting for adventurous travelers on a budget.
Stayed 4 nights in Nov 2025

2/10 Terrible

Maria Fernanda

Disliked: Cleanliness, amenities, property conditions & facilities
Very noisy. The facilities need maintenance
Stayed 5 nights in Oct 2025

10/10 Excellent

carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy pero muy amable
Stayed 1 night in Oct 2025

8/10 Good

Farhad

Stayed 1 night in Oct 2025

6/10 Okay

Ana Gabriela Araujo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Shop nearby
Stayed 4 nights in Jul 2025

2/10 Terrible

Santiago Sanchez

Travelled with partner
Liked: Amenities
No es lo que presentan en las fotos, no hay estacionamiento, no hay elevadores, la alberca no es como en la foto es para niños, no hay agua caliente, difícil acceso a la propiedad.
Stayed 5 nights in Sep 2025

8/10 Good

Lourdes Marie Garcia, Killeen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little property perfect for a Playa del Carmen quick trip. Stayed here for 3 nights. Within walking distance to 5ta Avenida, Coco Bongo, shopping, the beach, nightclubs and many restaurants. It is so close to all the action, that you WILL hear the music in your room! Of course, this is not the propertie's fault. Staff is friendly and attentive. Would stay here again.
Stayed 3 nights in Aug 2025