6/10 Okay
Angelica Rae
Travelled with group
29 Dec 2025
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Overall, we had a great time here! The walls along the walk ways are dingy and stained with various colors. The amount of cups and debris along the side walks and stairways is an eyesore. A place of this scale should have grounds keepers walking around at all times, cleaning up garbage, wiping things down. The bathrooms near the beach never had toilet paper and smelt of sewer. Again, seems like something a grounds keeper could keep up with. The staff for the most part were pleasant to interact with. And others not so much! My friend and I booked separately, when she checked in she was given her room band and sent on her way, the gal seemed overwhelmed. The lady who checked me, spent several minutes talking about the amenities and shows they had that weekend. We would not have known about anything if we used the same check in lady. When making dinner reservations they scold you for standing in the wrong spot; there’s no specific instructions so when you approach a worker for assistance be ready to be yelled at! Everybody in line was shocked by the rudeness. The gals at the spa were incredible! Would definitely recommend booking with them.
The bars are a hit or miss; I feel like they are serving cups of sugar more so than alcohol. Drink at the Plaza Bar if you want to actually enjoy a drink. And OMG be aware of the Coatimudi’s they are everywhere!! They will take the food right off your plate if you turn your back too long. They climb onto the tables at the beach!
Angelica Rae
Stayed 4 nights in Dec 2025
