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Platinum Yucatan Princess Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 13 outdoor pools

Photo gallery for Platinum Yucatan Princess Adults Only - All Inclusive

View from property
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Aerial view
Lobby
8 bars/lounges, 2 poolside bars, beach bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Breakfast included
  • Parking included
The current price is NZ$631
includes taxes & fees
5 Mar - 6 Mar

Explore the area

View map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪16 min walk‬
  • Place, El Camaleón Mayakoba Golf Course
    ‪8 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪27 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe)

9.2 out of 10
Wonderful
(71 reviews)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Separate bedroom
Bathrobes
Separate bath and shower
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite (deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (deluxe)

8.2 out of 10
Very good
(98 reviews)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Separate bedroom
Bathrobes
Separate bath and shower
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, Swimout (Platinum)

Deluxe Room, Swimout (Platinum)

Deluxe Room, Swimout (Platinum)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Separate bedroom
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Platinum)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Platinum)

7.8 out of 10
Good
(15 reviews)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Separate bedroom
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Bathrobes
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Round Bed, Swimout (Honeymoon)

Suite, Round Bed, Swimout (Honeymoon) | Living area

Suite, Round Bed, Swimout (Honeymoon)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Bathrobes
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Hot Tub (deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Hot Tub (deluxe)

8.0 out of 10
Very good
(5 reviews)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Separate bedroom
Bathrobes
Separate bath and shower
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

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  • Pool
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16 Mar - 17 Mar
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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Platinum Yucatan Princess Adults Only - All Inclusive . Within a 20-minute stroll, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Highlights at this all-inclusive property include 6 restaurants, 13 outdoor swimming pools and a full-service spa. .A relaxing visit to Princess Spa Platinum can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and steam room. The buffet restaurant, Yucatan, serves international cuisine and is open for breakfast, lunch and dinner. With 2 poolside bars and 8 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find umbrellas, and enjoy the 6 outdoor tennis courts and nightclub. 6426 square feet (597 square metres) of event facilities include conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Each morning free buffet breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 5-property class Playa del Carmen property include Quinta Avenida and El Camaleón Mayakoba Golf Course.

What's nearby

  • Playa Xcalacoco - 16 min walk - 1.4 km
  • El Camaleón Mayakoba Golf Course - 8 min drive - 2.5 km
  • Quinta Avenida - 14 min drive - 8.8 km
  • Playa del Carmen Main Beach - 15 min drive - 9.1 km
  • Xcaret Eco Theme Park - 27 min drive - 18.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Mike’s Coffee - ‬20 min walk
  • ‪Piano Bar - ‬6 min drive
  • ‪Fresco Bar - ‬11 min walk
  • ‪El Beso Pool Bar - ‬17 min walk

About this property

Platinum Yucatan Princess Adults Only - All Inclusive

Adults-only beachfront property with 13 outdoor pools
Platinum Yucatan Princess Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Platinum Yucatan Princess Adults Only - All Inclusive offers its guests a full-service spa, 13 outdoor swimming pools, outdoor tennis courts, and Access to hot tub. There are 6 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 8 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business centre on site. Event space at this property measures 6426 square feet (597 square metres) and includes conference space. A nightclub, a fitness centre, and a sauna are also featured at the luxury Platinum Yucatan Princess Adults Only - All Inclusive . Self parking is free.

This 5-star Playa del Carmen property is smoke free.

  • 470 guestrooms or units
  • 5 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 8 bars or lounges
  • 6426 sq ft of conference space
  • 597 sq. m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
Platinum Yucatan Princess Adults Only - All Inclusive offers 470 air-conditioned accommodations with free minibar items and a safe. Rooms open to furnished balconies or patios. 42-inch plasma televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Princess Spa Platinum has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 6 restaurants
  • 8 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Bruschetta
  • Kotatsu
  • Rodeo Grill
  • Yucatan

Things to do

  • 13 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Nightclub
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,426 square feet of conference space
  • Business centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults

Frequently asked questions

What is the cancellation policy at Platinum Yucatan Princess Adults Only - All Inclusive ?

Platinum Yucatan Princess Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Platinum Yucatan Princess Adults Only - All Inclusive ?

As of 13 Feb 2026, prices found for a 1-night stay for 2 adults at Platinum Yucatan Princess Adults Only - All Inclusive on 5 Mar 2026 start from NZ$625.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Platinum Yucatan Princess Adults Only - All Inclusive ?

Yep, Platinum Yucatan Princess Adults Only - All Inclusive has a free self car park.

Are there any beaches close to Platinum Yucatan Princess Adults Only - All Inclusive ?

Yep, Platinum Yucatan Princess Adults Only - All Inclusive is a short 16-minute walk from Playa Xcalacoco. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Platinum Yucatan Princess Adults Only - All Inclusive ?

Yep, Princess Spa Platinum is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Platinum Yucatan Princess Adults Only - All Inclusive have a pool?

Yep, and guests love it! Platinum Yucatan Princess Adults Only - All Inclusive has 13 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Platinum Yucatan Princess Adults Only - All Inclusive ?

Platinum Yucatan Princess Adults Only - All Inclusive features 2 poolside bars, 13 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

What makes Platinum Yucatan Princess Adults Only - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Platinum Yucatan Princess Adults Only - All Inclusive .

Is Platinum Yucatan Princess Adults Only - All Inclusive family-friendly?

No, Platinum Yucatan Princess Adults Only - All Inclusive is an adults-only property.

Does Platinum Yucatan Princess Adults Only - All Inclusive serve breakfast?

You bet, travelers adore the free buffet breakfast here! Offered daily from 7:00 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Platinum Yucatan Princess Adults Only - All Inclusive ?

No, Platinum Yucatan Princess Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Platinum Yucatan Princess Adults Only - All Inclusive ?

Relax with a coldie at the 2 poolside bars or 8 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Platinum Yucatan Princess Adults Only - All Inclusive ?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Platinum Yucatan Princess Adults Only - All Inclusive ?

No, pets are not allowed.

Platinum Yucatan Princess Adults Only - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1663 out of 3004 reviews
Rating 8 - Good. 699 out of 3004 reviews
Rating 6 - Okay. 360 out of 3004 reviews
Rating 4 - Poor. 142 out of 3004 reviews
Rating 2 - Terrible. 140 out of 3004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Braden

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff. Great foods great entertainment, beautiful resort. Overall great experience
Stayed 6 nights in Nov 2025

10/10 Excellent

Stephanie

Stayed 4 nights in Oct 2025

8/10 Good

Tatiana Nicole

Travelled with family, Travelled with partner
Room was great, resort was clean. The food was decent but nothing spectacular. The entertainment is decent. Drinks are great! View is gorgeous. Work definitely revisit!
Stayed 7 nights in Nov 2025

6/10 Okay

Julie

Stayed 10 nights in Nov 2025

8/10 Good

Gurdeep

Stayed 5 nights in Nov 2025

10/10 Excellent

Kurrin

Stayed 6 nights in Nov 2025

6/10 Okay

Tina

Travelled with group
Liked: Cleanliness
The resort grew on us after a few days, but there were a few things that they could improve on. The resort needs a coffee shop and a grill/snack shack by the main pool area. The rooms are a bit tired looking and could use some renovations. Staff was great, but more would be nice... we had to get our own drinks often (first world problems, I know). Can't understand why morning pastries would be removed from the lobby when staff arrive in the morning. The buffet falls a little short on desserts. Loved the use of the pickleball courts... especially since we had a lot of clouds/rain this trip.
Stayed 10 nights in Nov 2025

6/10 Okay

Sallie

Travelled with group
The room was clean, the bed was comfy and pillows great. But it needs a fresh-up. The noise from the sunset princess reno next door was awful. The food was great in both resorts but we missed the extra special things like Paella and bbq afternoons. It would be nice to have snacks at the pool. The towel issue is problematic, no dry towel for your next day until the room is cleaned. the staff are great and work hard. The grounds are beautiful and lush.
Stayed 10 nights in Nov 2025

6/10 Okay

Kayla

Staff was unprofessional at
Stayed 4 nights in Nov 2025

10/10 Excellent

Dwip Dewang

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Nov 2025

10/10 Excellent

Khyler Richard Keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place!
Stayed 7 nights in Nov 2025

10/10 Excellent

anooshe

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Very clean rooms good service , but serving lots of leftover foods for next day.
Stayed 6 nights in Nov 2025

8/10 Good

Ryan

Liked: Cleanliness
Disliked: Property conditions & facilities
The front lobby, Israel is amazing. He remembered our names and always said hello and asked how our stay was. He really made the trip. The resort is in need of maintenance.
Stayed 6 nights in Nov 2025

10/10 Excellent

Yasaman

Liked: Cleanliness, amenities, property conditions & facilities
It was great experience The only problem was with the rocky beach
Stayed 7 nights in Oct 2025

10/10 Excellent

Oceana

Stayed 5 nights in Oct 2025

10/10 Excellent

Funmilola

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff, clean room and the amenities
Stayed 5 nights in Nov 2025

10/10 Excellent

Russell

Liked: Cleanliness, amenities, property conditions & facilities
King room was always immaculate, friendly staff, enjoyed the buffet - breakfast, lunch and dinner —and the restaurants. The evening entertainment was one of the consistently best I’ve seen at an all-inclusive resort. Performers were attractive, well rehearsed and polished, costumes were nicely executed. Disco theme was lots of fun, all the performers contributed to an entertaining show that night because they were also having fun. The Mask was a stand out.
Stayed 7 nights in Nov 2025

2/10 Terrible

Jennifer

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Outdated! Entire property needs renovations. From the 2 person elevators that look and sound unreliable, to broken tiles, smelly rooms and grimey floors. The bridge to the beach has caution tape in many places. Beach loungers are terrible and need to be replaced. Sewer odors near the beach and pool. Our group agreed we will never visit a Princess property again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
This resort was absolutely breathtaking from the room to the beach, the wildlife, and the entire resort grounds including the sister resorts. I traveled solo and had the best time and everyone was very friendly and helpful.
Stayed 3 nights in Nov 2025

8/10 Good

Gerrard

Stayed 7 nights in Nov 2025

10/10 Excellent

Hardeep

Stayed 4 nights in Nov 2025

6/10 Okay

Hana Elizebeth

Stayed 12 nights in Oct 2025

4/10 Poor

Emer

Disliked: Cleanliness, amenities, property conditions & facilities
Room dirty whole place is dirty and dated. Only two smoking areas!! Beach dirty
Stayed 11 nights in Oct 2025

8/10 Good

Shirley

Stayed 7 nights in Nov 2025

6/10 Okay

Dilip Jaysing

Liked: Cleanliness, amenities, property conditions & facilities
My main worry was I have a cane and they wanted me to walk a quarter mile to the gate because I didn't get a taxi that's within the syndicate which is ridiculous, however they did let my guy in as I said I would give a bad review. I did see quite a few people waiting at the gate. The buffet was average probably the least selection I've had in my four years of coming to Playa. The people that work there are extremely nice and helpful the beach is beautiful but a little rocky which is normal for this area. The restaurants are closed in there and we're very good for dinner And the pool was very nice and not too crowded. My main drawer to the hotel was the price it is very cheap.
Stayed 7 nights in Oct 2025