See all properties
Save

Alila Mayakoba

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

Photo gallery for Alila Mayakoba

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Boating
4 restaurants, dinner served, Mexican cuisine
Private beach, white sand, free beach shuttle, sun-loungers
Sports facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • All-inclusive
  • Spa
  • Pet-friendly
The current price is NZ$1,789
includes taxes & fees
2 Mar - 3 Mar

Explore the area

View map
Carretera Federal, Cancun-Playa del Carmen Km 298, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪11 min walk‬
  • Place, Maroma Beach
    ‪21 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪25 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)

Room options

View all photos for Suite, Lagoon View (Plunge Pool)

Premium bedding, free minibar items, in-room safe, laptop workspace

Suite, Lagoon View (Plunge Pool)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
Private bathroom
  • Lagoon view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

Premium bedding, free minibar items, in-room safe, laptop workspace

Room, 2 Double Beds, Lagoon View

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
Private bathroom
  • Lagoon view
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lagoon View

Premium bedding, free minibar items, in-room safe, laptop workspace

Room, 1 King Bed, Lagoon View

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
Private bathroom
  • Lagoon view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Beach Area, w/Plunge Pool)

Suite (Beach Area, w/Plunge Pool)

Suite (Beach Area, w/Plunge Pool)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
Private bathroom
  • Lagoon view
  • 120 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Beach Area)

Premium bedding, free minibar items, in-room safe, laptop workspace

Room, 2 Double Beds (Beach Area)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
Private bathroom
  • Lagoon view
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Beach Area)

Premium bedding, free minibar items, in-room safe, laptop workspace

Room, 1 King Bed (Beach Area)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
Private bathroom
  • Lagoon view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Studio, Ocean View (w/ Plunge Pool)

Premium bedding, free minibar items, in-room safe, laptop workspace

Signature Studio, Ocean View (w/ Plunge Pool)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
Private bathroom
  • Ocean view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, free minibar items, in-room safe, laptop workspace

Room, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
Private bathroom
  • Lagoon view
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, free minibar items, in-room safe, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
Private bathroom
  • Lagoon view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Accessible, Lagoon View (Skyview w/ Plunge Pool, Access Shwr)

Premium bedding, free minibar items, in-room safe, laptop workspace

Suite, Accessible, Lagoon View (Skyview w/ Plunge Pool, Access Shwr)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
Private bathroom
  • Lagoon view
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Lagoon View (Sanctuary, Lagoon Area)

Suite, Lagoon View (Sanctuary, Lagoon Area)

Suite, Lagoon View (Sanctuary, Lagoon Area)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
Private bathroom
  • Lagoon view
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Lagoon View (w/Plunge Pool)

Premium bedding, free minibar items, in-room safe, laptop workspace

Room, 1 King Bed, Lagoon View (w/Plunge Pool)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
Private bathroom
  • Lagoon view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (w/ Plunge Pool)

Premium bedding, free minibar items, in-room safe, laptop workspace

Suite, Ocean View (w/ Plunge Pool)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
Private bathroom
  • Ocean view
  • 103 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Beach Area)

Suite (Beach Area)

Suite (Beach Area)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
Private bathroom
  • Lagoon view
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, free minibar items, in-room safe, laptop workspace

Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
Private bathroom
  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, free minibar items, in-room safe, laptop workspace

Room, 2 Double Beds, Ocean View

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
Private bathroom
  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Suite (Lagoon Skyview, w/ Plunge Pool)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
Private bathroom
  • Lagoon view
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

Signature Studio, Beachfront (w/ Plunge Pool)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
Private bathroom
  • Ocean view
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Alila Mayakoba. You'll be 0.7 km (0.4 mi) from El Camaleón Mayakoba Golf Course and 8.2 km (5.1 mi) from Maroma Beach. Highlights at this beachfront resort include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Spa Alila can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and hydrotherapy. The restaurant, Chef’s Atelier, serves Mexican cuisine. Xiim Bar is the resort's own lobby lounge. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and Hot tub. Plus you'll find free Wi-Fi in public areas, a sauna and free use of bicycles. Each morning full breakfast is served between 7:00 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of a free beach shuttle. .Sights within a 20-minute drive of this 5-property class Playa del Carmen resort include Quinta Avenida and Mamitas Beach.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • El Camaleón Mayakoba Golf Course - 11 min walk - 1.0 km
  • Quinta Avenida - 11 min drive - 9.9 km
  • Mamitas Beach - 11 min drive - 9.6 km
  • Maroma Beach - 21 min drive - 9.5 km
  • Xcaret Eco Theme Park - 25 min drive - 19.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • ‪Festival - ‬4 min drive
  • ‪Black & White - ‬4 min drive
  • ‪El Charro - ‬4 min drive
  • ‪La Hacienda - ‬5 min drive
  • ‪Yookoso - ‬4 min drive

About this property

Alila Mayakoba

Luxury resort on the beach, with 2 outdoor pools
Some rates at Alila Mayakoba are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Alila Mayakoba, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This luxury resort also offers a health club, a hot tub and a steam room. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen resort.

  • 182 guestrooms or units
  • 3 levels
  • 4 dining venues
  • Conference rooms
  • 66736 sq ft of conference space
  • 6200 sq. m of conference space
  • Built in 2016
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
Alila Mayakoba offers 182 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay-per-view films.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Playa del Carmen resort provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Spa Alila has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Exterior
The St. Regis Kanai Resort, Riviera Maya
  • On private beach
  • Pool
  • Spa
  • Pet-friendly
4.7 out of 5, Exceptional, 113 reviews
The price is NZ$2,415
includes taxes & fees
1 Mar - 2 Mar
The St. Regis Kanai Resort, Riviera Maya

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured, uncovered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11 AM for a fee: USD 35 for adults and USD 18 for children
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • Couples/private dining

Restaurants on site

  • Alisio
  • Casa Amate
  • Chef’s Atelier
  • Na
  • Xiim Bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Beach yoga
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf
  • Hot tub
  • Kayaking
  • Sauna
  • Snorkelling
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • 66,736 square feet of conference space

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Magnifying mirror
  • No lift
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2016
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 2 March 2025 to 12 February 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per night, plus a deposit of USD 100 per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35 for adults and from USD 18 for children
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

We should mention

  • Reservations are needed for golf tee times and massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Andaz Mayakoba Resort Riviera Maya Playa del Carmen
Andaz Mayakoba Riviera Maya Playa del Carmen
Andaz Mayakoba Riviera Maya
Andaz Mayakoba Concept Hyatt Resort Playa del Carmen
Andaz Mayakoba Concept Hyatt Resort
Andaz Mayakoba Concept Hyatt Playa del Carmen
Andaz Mayakoba Concept Hyatt
az Mayakoba Concept Hyatt l C

Frequently asked questions

What is the cancellation policy at Alila Mayakoba?

Alila Mayakoba offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alila Mayakoba?

As of 30 Jan 2026, prices found for a 1-night stay for 2 adults at Alila Mayakoba on 2 Mar 2026 start from NZ$1,789.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Alila Mayakoba?

Yep, Alila Mayakoba has a free self car park and free valet parking.

Are there any beaches close to Alila Mayakoba?

The closest beach to Alila Mayakoba is Maroma Beach (8.1 km).

Is there a spa on site at Alila Mayakoba?

Yep, Spa Alila is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Alila Mayakoba have a pool?

Alila Mayakoba has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Alila Mayakoba?

Alila Mayakoba features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with premium bedding and 24-hour room service.

What makes Alila Mayakoba a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Alila Mayakoba.

Is Alila Mayakoba family-friendly?

You bet! With amenities such as supervised childcare and 2 outdoor pools, as well as free infant beds in the guestrooms, it's no surprise that Alila Mayakoba is a hit with families.

Does Alila Mayakoba serve breakfast?

Sure does, full brekkie is served daily between 7:00 AM and 11 AM.

Is there a free airport shuttle available at Alila Mayakoba?

No, Alila Mayakoba does not offer an airport shuttle service.

Is there a bar or restaurant at Alila Mayakoba?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Alila Mayakoba?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Alila Mayakoba?

Furry friends are welcome at Alila Mayakoba, with food and water bowls on offer.

Is there a golf course on site at Alila Mayakoba?

There is a golf course next to Alila Mayakoba.

Alila Mayakoba Reviews