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BlueBay Grand Esmeralda All Inclusive

Property class: 4

Photo gallery for BlueBay Grand Esmeralda All Inclusive

A poolside area with lounge chairs and palm trees.
A balcony with a view of the sea at sunset, a round table, and two chairs.
An aerial view of a resort with multiple buildings, a large central pool, and surrounding greenery.
A beach scene with a thatched-roof structure, palm trees, and beach chairs.
An outdoor restaurant with a covered seating area, tables, and chairs, surrounded by tropical plants and palm trees.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Spa pool
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is NZ$486
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪7 min drive‬
  • Place, Tres Rios Ecopark
    ‪9 min drive‬
  • Place, Gran Coyote Golf
    ‪12 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪46 min drive‬

Room options

View all photos for Deluxe Room, Garden View

A hotel room with a bed, a desk, a chair, and a view of the outdoors.

Deluxe Room, Garden View

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, 1 Bedroom (Emerald)

A hotel room with a large bed, a desk with a chair, a ceiling fan, and a wall-mounted artwork.

Suite, 1 Bedroom (Emerald)

  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Pool Access, Garden View (Emerald)

A poolside area with a table and chairs, a clear view of the pool, and a backdrop of palm trees and a beach.

Suite, Pool Access, Garden View (Emerald)

  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Partial Ocean View

A hotel room with a large bed, a desk, a television, and a ceiling fan.

Deluxe Room, Partial Ocean View

  • Partial ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Ocean View

A hotel room with a large bed, a wooden headboard, a decorative wall piece, a window with curtains, and a chair.

Deluxe Room, Ocean View

  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at BlueBay Grand Esmeralda All Inclusive. You'll be 3.1 km (1.9 mi) from El Camaleón Mayakoba Golf Course and 7.3 km (4.6 mi) from Gran Coyote Golf. .A relaxing visit to BlueBay Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. Enjoy access to 3 outdoor swimming pools and 2 outdoor tennis courts along with a free kids' club and a gym. Other amenities include free Wi-Fi in public areas, a hot tub and a conference centre. There's also the convenience of free self parking.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • El Camaleón Mayakoba Golf Course - 7 min drive - 4.6 km
  • Tres Rios Ecopark - 9 min drive - 3.8 km
  • Playa Paraiso Golf Course - 12 min drive - 12.7 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 12 min drive - 13.0 km
  • Gran Coyote Golf - 12 min drive - 8.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive

Restaurants

  • ‪Festival - ‬1 min walk
  • ‪El Charro - ‬8 min drive
  • ‪Beach Bar - ‬6 min walk
  • ‪Seafood - ‬17 min walk
  • ‪Don Isi Mexican Restaurant - ‬1 min walk

About this property

BlueBay Grand Esmeralda All Inclusive

BlueBay Grand Esmeralda All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

BlueBay Grand Esmeralda All Inclusive offers its guests 3 outdoor swimming pools, outdoor tennis courts, a hot tub, and a fitness centre. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces.

There are 3 meeting rooms available. A children's pool, spa services, and a terrace are also featured at the family-friendly BlueBay Grand Esmeralda All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 979 guestrooms or units
  • 4 levels
  • 8 buildings
  • 6 dining venues
  • 4 bars or lounges
  • Conference rooms
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
BlueBay Grand Esmeralda All Inclusive offers 979 accommodations with free minibar items and a safe. Rooms open to balconies or patios. LCD televisions come with cable channels.

Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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  • Spa pool
  • Breakfast included
  • All-inclusive
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at BlueBay Grand Esmeralda All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.11 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property Registration Number 008-007-000898/2025

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at BlueBay Grand Esmeralda All Inclusive?

BlueBay Grand Esmeralda All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at BlueBay Grand Esmeralda All Inclusive?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at BlueBay Grand Esmeralda All Inclusive on 1 Dec 2026 start from NZ$486, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at BlueBay Grand Esmeralda All Inclusive?

Yep, BlueBay Grand Esmeralda All Inclusive has a free self car park.

Are there any beaches close to BlueBay Grand Esmeralda All Inclusive?

The closest beach to BlueBay Grand Esmeralda All Inclusive is Maroma Beach (6.3 km).

Is there a spa on site at BlueBay Grand Esmeralda All Inclusive?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as sports massages.

Does BlueBay Grand Esmeralda All Inclusive have a pool?

Yep, and guests recommend it! BlueBay Grand Esmeralda All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at BlueBay Grand Esmeralda All Inclusive?

BlueBay Grand Esmeralda All Inclusive features 3 outdoor pools, 1 hot tub and 6 restaurants.

What makes BlueBay Grand Esmeralda All Inclusive a romantic place to stay?

1 hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at BlueBay Grand Esmeralda All Inclusive.

Is BlueBay Grand Esmeralda All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that BlueBay Grand Esmeralda All Inclusive is a hit with families.

Is there a free airport shuttle available at BlueBay Grand Esmeralda All Inclusive?

No, BlueBay Grand Esmeralda All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at BlueBay Grand Esmeralda All Inclusive?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at BlueBay Grand Esmeralda All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at BlueBay Grand Esmeralda All Inclusive?

No, pets and service animals are not allowed.

BlueBay Grand Esmeralda All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 348 out of 1227 reviews
Rating 8 - Good. 263 out of 1227 reviews
Rating 6 - Okay. 279 out of 1227 reviews
Rating 4 - Poor. 154 out of 1227 reviews
Rating 2 - Terrible. 183 out of 1227 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Clean room, staff really friendly and beautiful surroundings.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was extremely courteous and friendly. Bar tenders work extremely hard so be sure to tip. Pools were clean and food was decent.
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff , friendly and speaks multiple language, ready to help at any time. Amazing team! Lots of animals everywhere very cute and none aggressive at all.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with my family and we had a pleasant stay. The staff were friendly and helpful. We loved the calm atmosphere. The food was great, the only thing we didn’t like too much was having to make reservations for the restaurants. We had a wonderful time!
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, entertainment, food and swimming.
Fresh fish tacos
Restaurant
Outdoor
Coatis
Stayed 7 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The pools were nice but the beach and smell were awful. But for a budget friendly resort it was ok.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort and rooms could use an updating. The staff was EXCELLENT, they are the best part of the resort. The older rooms didn’t affect the stay at all it just could be a little nicer.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, beautiful pool, loved everything about this resort
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers were super nice and helpful. The place was beautiful and clean. The food was amazing. The only thing I wish was better was the AC in the rooms. But overall I loved the experience and we definitely got our moneys worth.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good accept wifi . Wifi connection should be good as tourists does not have access to local network.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved all the creatures, regreat my 3 day stay was clipped to 2 days thanks to air canada. Lost my pyramid tour.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very satisfied with my trip. The resort was beautiful. I enjoyed the golf cart rides .. I wish it had a lil more night life there
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 6 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Food was horrible, some of the staff were rude, our elevator was not working and trying to get a reservation for fine dining was impossible.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment staff were excellent. Francisco at the pool buffet was also amazing. Loved the pool area too.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was terrific, food selection was mostly good, drinks were yummy. The resort is a little dated but that is reflected in the price.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
yes, loved the staff & room, everything was perfect!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Staff & service
There were many animals in the area. They would get on top of the tables and would eat anything they could get. There is a lot and babies as well. The strong smell from the beaches was very unpleasant.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The staff at this hotel were incredibly friendly and helpful. Every morning, they would clean the room if any issues arose and try to resolve them as soon as possible. If you’re dining at a restaurant, you should be notified of the RSVP requirement before your arrival. Additionally, they should offer a golf cart or walking tour of the hotel, as well as information about hotel activities and events.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well maintained. Air conditioning wasn't working well. Staff was very helpful.
Stayed 4 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No swim up pool bar terrible customer service this is not a 4 star resort but even for how cheap it is we will never go back
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife suffered a medical emergency and the managers/ownership of this facility used this occasion to attempt to coerce me and my family into exorbitant charges under physical duress. I CANNOT RECOMMEND THIS FACILITY LESS.
Stayed 4 nights in Jul 2026