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Coco Río

Property class: 3

Photo gallery for Coco Río

Front of property – evening/night
Property grounds
Beach nearby, white sand
Exterior
Deluxe Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
Calle 26 Nte Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪5 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪9 min walk‬
  • Place, Mamitas Beach
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Quadruple Room, Balcony

Minibar, in-room safe, iron/ironing board (on request), free WiFi

Quadruple Room, Balcony

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Comfort Quadruple Room

Minibar, in-room safe, iron/ironing board (on request), free WiFi

Comfort Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Playa del Carmen

Coco Río puts you in the heart of Playa del Carmen, within just a 10-minute stroll of popular attractions like Quinta Avenida and Mamitas Beach. Highlights at this hotel include free self-service breakfast and a rooftop terrace. .This smoke-free hotel offers free WiFi in public areas, multilingual staff and luggage storage. Each morning free breakfast is served. .Within a 30-minute walk of this 3-property class Downtown Playa del Carmen hotel, attractions include Playa del Carmen Main Beach and Playacar Beach.

What's nearby

  • Quinta Avenida - 5 min walk - 0.4 km
  • Quinta Alegría Shopping Mall - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 9 min walk - 0.8 km
  • Mamitas Beach - 9 min walk - 0.8 km
  • Central Square - 10 min walk - 0.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪El Fogón - ‬5 min walk
  • ‪Don Sirloin - ‬4 min walk
  • ‪Café Choux Choux - ‬1 min walk
  • ‪Chiltepin Marisquillos - ‬4 min walk
  • ‪El Fogon del May - ‬4 min walk

About this property

Coco Río

Free breakfast is served daily. WiFi is free in public spaces. A rooftop terrace and multilingual staff are also featured at Coco Río. You'll have access to the outdoor pool at a partner property.

This 3-star Playa del Carmen hotel is smoke free.

  • 18 guestrooms or units
  • Breakfast available (free)
  • Terrace on the roof
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • No smoking on site
Coco Río offers 18 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. Televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free self-serve breakfast available daily 7:30 AM to 11:00 AM

Things to do

  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a nature reserve
  • Rooftop terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 10:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted. 

We should mention

  • Children may not be eligible for complimentary breakfast.

Property is also known as

Coco Río Hotel
Coco Río Playa del Carmen
Coco Río Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Coco Río?

Coco Río offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Coco Río?

Yep, Coco Río is a short 13-minute walk from Playa del Carmen Main Beach.

Does Coco Río serve breakfast?

Sure does, complimentary self-service brekkie is served daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Coco Río?

No, Coco Río does not offer an airport shuttle service.

What time are check-in & check-out at Coco Río?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Coco Río?

No, pets are not allowed.

Coco Río Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect location to access all that Playa del Carmen has to offer! It is literally one step off of Quinta Avenida with bars, shops, taxi stands, and even the ferry is close by. They had not received my reservation through Expedia, so they upgraded us to a suite, which was so thoughtful and appreciated! It was spacious, clean, and perfect for a couple’s getaway. We would definitely return again! The only downside was we were on the top floor, up three flights of steps, which was not ideal for luggage or us exhausted after a long day.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Yza

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó mucho el lugar
Stayed 2 nights in Jul 2024