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El Dorado Casitas Royale, All & More Inclusive - Adults Only

5.0 star property

Photo gallery for El Dorado Casitas Royale, All & More Inclusive - Adults Only

Front of property
Property video
Exterior
Interior detail
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Free airport shuttle
  • Parking included
The current price is NZ$868
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
Playa del Carmen, QROO
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪14 min drive‬
  • Place, Playa Paraiso Golf Course
    ‪14 min drive‬
  • Place, Paradise Beach
    ‪17 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for CASITA SUITE - MORE INCLUSIVE

CASITA SUITE - MORE INCLUSIVE

CASITA SUITE - MORE INCLUSIVE

8.4 out of 10
Very good
(5 reviews)
  • Beach view
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for BEACHFRONT CASITA SUITE

1 bedroom, free minibar, in-room safe, desk

BEACHFRONT CASITA SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for SWIM UP CASITA SUITE

SWIM UP CASITA SUITE

SWIM UP CASITA SUITE

7.4 out of 10
Good
(3 reviews)
  • Beach view
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for PRIVATE POOL CASITA SUITE

PRIVATE POOL CASITA SUITE

PRIVATE POOL CASITA SUITE

8.0 out of 10
Very good
(1 review)
  • Beach view
  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 78 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elite Room

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at El Dorado Casitas Royale, All & More Inclusive - Adults Only. You'll be 4.8 km (3 mi) from Playa Paraiso Golf Course and 5.9 km (3.6 mi) from Nicklaus Design Golf Course. Highlights at this all-inclusive hotel include 4 restaurants, 14 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, aromatherapy and Ayurvedic treatments along with access to the sauna and hot tub. With 2 beach bars and 3 poolside bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach and enjoy the on-site gym. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. There's also free valet parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this 5-property class Playa del Carmen hotel include Dr. Alfredo Barrera Marin Botanical Garden and Sanctuary of Hope and Time Capsule.

What's nearby

  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 14 min drive - 5.7 km
  • Playa Paraiso Golf Course - 14 min drive - 6.0 km
  • Paradise Beach - 17 min drive - 7.1 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 17 min drive - 10.6 km
  • Sanctuary of Hope and Time Capsule - 17 min drive - 10.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive

Restaurants

  • ‪El Mar Y Tierra - ‬8 min drive
  • ‪Don Miquel - ‬11 min drive
  • ‪La Hacienda - ‬9 min drive
  • ‪El Cocotal - ‬3 min walk
  • ‪Guacamaya Bar - ‬9 min walk

About this property

El Dorado Casitas Royale, All & More Inclusive - Adults Only

El Dorado Casitas Royale, All & More Inclusive - Adults Only is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At El Dorado Casitas Royale, All & More Inclusive - Adults Only, you can cool off in one of the 14 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 poolside bars and 2 bars/lounges. WiFi and wired Internet are free in public spaces. This all-inclusive hotel also offers a health club, a garden and a terrace. Free self parking and valet parking are available.

This 5-star Playa del Carmen hotel is smoke free.

  • 203 guestrooms or units
  • 4 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 2 bars or lounges
  • Front desk (24 hours)
  • Terrace
  • Garden
  • No smoking on site
  • Coffee shop
El Dorado Casitas Royale, All & More Inclusive - Adults Only offers 203 air-conditioned accommodations with indoor private hot tubs and free minibar items. 30-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit with in-room jetted baths, bathrobes, slippers and hairdryers.

This Playa del Carmen hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and safes. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Similar properties

Exterior
El Dorado Royale, All & More Inclusive Adults Only
  • Pool
  • All-inclusive
  • Free airport shuttle
  • Parking included
4.3 out of 5, Excellent, 594 reviews
The price is NZ$819
includes taxes & fees
5 Apr - 6 Apr
El Dorado Royale, All & More Inclusive Adults Only

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 2 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 4 restaurants
  • A coffee shop/cafe

Things to do

  • 14 outdoor pools
  • Full-service spa
  • Health club
  • Hot tub
  • Volleyball

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Outdoors

  • Dock
  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • No lift
  • Tile flooring in public areas

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Food and drink

  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Dorado Casitas Royale, All & More Inclusive - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests can access their rooms with a mobile device.

Property Registration Number 02451323

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

El Dorado Casitas Royale Karisma
El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen
El Dorado Casitas Royale Karisma Playa del Carmen
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
El Dorado Casitas Royale Karisma Gourmet All Inclusive Hotel
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive by Karisma

Frequently asked questions

Is parking available at El Dorado Casitas Royale, All & More Inclusive - Adults Only?

Yep, El Dorado Casitas Royale, All & More Inclusive - Adults Only has a free self car park and free valet parking.

How much does it cost to stay at El Dorado Casitas Royale, All & More Inclusive - Adults Only?

As of 24 Mar 2026, prices found for a 1-night stay for 2 adults at El Dorado Casitas Royale, All & More Inclusive - Adults Only on 5 Apr 2026 start from NZ$868, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to El Dorado Casitas Royale, All & More Inclusive - Adults Only?

The closest beach to El Dorado Casitas Royale, All & More Inclusive - Adults Only is Maroma Beach (6.8 km).

Is there a spa on site at El Dorado Casitas Royale, All & More Inclusive - Adults Only?

Yep, there is an onsite spa at El Dorado Casitas Royale, All & More Inclusive - Adults Only. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does El Dorado Casitas Royale, All & More Inclusive - Adults Only have a pool?

El Dorado Casitas Royale, All & More Inclusive - Adults Only has 14 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars.

What luxury perks are available at El Dorado Casitas Royale, All & More Inclusive - Adults Only?

El Dorado Casitas Royale, All & More Inclusive - Adults Only features a private beach, 2 beach bars and 14 outdoor pools. All guestrooms come with Hot tubs, Private jetted baths and free minibar items.

What makes El Dorado Casitas Royale, All & More Inclusive - Adults Only a romantic place to stay?

A hot tub and a private beach, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at El Dorado Casitas Royale, All & More Inclusive - Adults Only.

Is El Dorado Casitas Royale, All & More Inclusive - Adults Only family-friendly?

No, El Dorado Casitas Royale, All & More Inclusive - Adults Only is an adults-only property.

Are there hot tubs in the rooms at El Dorado Casitas Royale, All & More Inclusive - Adults Only?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at El Dorado Casitas Royale, All & More Inclusive - Adults Only?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at El Dorado Casitas Royale, All & More Inclusive - Adults Only?

Relax with a coldie at the 2 beach bars, 3 poolside bars or 2 lounge bars, and grab a meal at El Dorado Casitas Royale, All & More Inclusive - Adults Only's 4 restaurants.

What time are check-in & check-out at El Dorado Casitas Royale, All & More Inclusive - Adults Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at El Dorado Casitas Royale, All & More Inclusive - Adults Only?

No, pets and service animals are not allowed.

El Dorado Casitas Royale, All & More Inclusive - Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 85 out of 146 reviews
Rating 8 - Good. 36 out of 146 reviews
Rating 6 - Okay. 6 out of 146 reviews
Rating 4 - Poor. 8 out of 146 reviews
Rating 2 - Terrible. 11 out of 146 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, staff & service
It was great stay, staff very friendly and professional. I personally think the hotel can benefit from a remodel update overall.
Stayed 4 nights in Dec 2025

8/10 Good

Rikki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

Abha

Stayed 5 nights in Nov 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, staff was attentive and friendly, we had a wonderful time.
Stayed 3 nights in Nov 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Nov 2025

10/10 Excellent

daniel

Stayed 7 nights in Oct 2025

10/10 Excellent

Rebekah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was 1000/10! Laticia and Paula made our honeymoon absolutely unforgettable and beyond perfect. They made us feel so welcome and celebrated! Just like family, I don’t know if you can request certain concierge’s but we will be requesting them when we go back and we can’t wait!
Stayed 5 nights in Oct 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Spa was great
Stayed 3 nights in Sep 2025

10/10 Excellent

Sherriea, PHILADELPHIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos say it all.
Stayed 3 nights in Sep 2025

2/10 Terrible

Codi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We showed up for honeymoon. Our room wasn’t decorated or anything. Nothing special was set up for us. Our shower didn’t have hot water at all. When we ordered room service they would question how many people we had in our room. They would try and up sell us on EVERYTHING. It’s an all inclusive and would try and up sell us on the menus, alcohol, massages, transportation etc.They told us we would get a discount on our couples massage and they never honored it even though we had a physical coupon. Broken glass plates were shattered outside our room from room service and they would never clean it up so we were constantly walking on shattered glass. Staff asked for tips. Overall, very poor experience and sad we took our honey moon here.
Stayed 7 nights in Sep 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was beautiful. Food was great and staff were friendly. Time coordination was a little unorganized with certain activities like the spa and excursions, but I had a great experience.
Stayed 4 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

Kenneth John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Staff was very friendly. Security guards seem well armed!
Stayed 5 nights in Aug 2025

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff, rooms, iguanas, flora, beaches and sunsets! Just plan your trip and come see for yourself!!! We came in August and it was warm and beautiful
Stayed 4 nights in Aug 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was beautiful and the property along w the food and staff absolutely amazing and our fantastic concierge Diego was superb! The best help and guide i could ever ask for! Whoever comes across this man just know youre in good hands! -Jaime Gonzalez II
Stayed 4 nights in Aug 2025

8/10 Good

Ebony

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Melissa

Liked: Cleanliness
I absolutely loved my stay at casitas. The property is huge and peaceful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leticia was such a great host! And everyone was so friendly. We loved our stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Julie Anny Silva

Travelled with partner
Liked: Amenities
Good
Stayed 5 nights in Jul 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel, service and quiet.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica Ann

Liked: Staff & service, amenities, property conditions & facilities
I loved their professional yet welcoming appearance and demeanor. My driver Jesus Cruz was great and made sure I arrived at the El Dorado Resort in a safe and timely manner. Check in was a breeze, I loved the quality and amount of activities available to me at no extra cost and ease of scheduling. I could choose to slow down and relax or be busy and explore, best of both worlds! Food and drinks are top notch, and the variety of food available is unbelievable. I wish I could have tried something from every place! Traveling solo, I felt extremely safe the entire time on the property and when out on activities. My casita was beautiful. I had a swim up third from the beach. I booked a massage and water experience with the spa right near my casita. I highly recommend El Dorado Resort and Lomas Hospitality for more inclusive travel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all the options available. This is easily one of the TOP 5 resorts on Mexico 🇲🇽
Stayed 1 night in Jul 2025

8/10 Good

Kaley

Travelled with group
Liked: Cleanliness, amenities
Great if you just want to stay on property, eat, drink, and stay by the pool. Not great for beach time or adventure. Beaches have big ugly concrete blocks not far out in the water. Beaches often are rock or have a big drop before sand.
Stayed 5 nights in Jun 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I expected white sands and a beach close to our room The sargassum seaweed was excessive, and was continually being cleared ineffectively from the beach, which actually didn't exist and the view was marred by concrete obelisks presumably there to prevent further erosion. So that it was not possible to enter the sea from the resort
Stayed 7 nights in Jun 2025

4/10 Poor

Anna

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Property has aged over the years. The staff is wonderful (bartenders, waiters, concierge) but the rooms need an upgrade and upper management could have been more helpful.
Stayed 4 nights in Jun 2025