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Hotel Mariachi by Kavia 5th Av

3.0 star property

Photo gallery for Hotel Mariachi by Kavia 5th Av

Outdoor pool
Outdoor pool
Exterior
Reception
43-inch flat-screen TV with cable channels

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Quinta Avenida Nte. Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Quinta Alegría Shopping Mall
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬

Room options

View all photos for Master Suite

In-room safe, free WiFi, bed sheets

Master Suite

  • 235 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with two beds, a desk, a ceiling fan, a large window with a view of greenery, and a painting on the wall.

Standard Double Room

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Playa del Carmen

Hotel Mariachi by Kavia 5th Av places you steps from Quinta Avenida and within a short 5-minute stroll of Playa del Carmen Main Beach. Highlights at this hotel include a restaurant and an outdoor swimming pool. .This hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Plus you'll find a garden, tour/ticket assistance and a front desk safe. .Within a 15-minute walk of this 3-property class Downtown Playa del Carmen hotel, attractions include Mamitas Beach and Playacar Beach.

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Quinta Alegría Shopping Mall - 1 min walk - 0.1 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Central Square - 6 min walk - 0.6 km
  • Mamitas Beach - 14 min walk - 1.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Aldea Corazón - ‬1 min walk
  • ‪Aldo's - ‬1 min walk
  • ‪Po Thai Restaurant - ‬2 min walk
  • ‪La Caprichoza - ‬1 min walk

About this property

Hotel Mariachi by Kavia 5th Av

There's a restaurant on site. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Mariachi by Kavia 5th Av.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

  • 18 guestrooms or units
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
  • Dining venue
Hotel Mariachi by Kavia 5th Av offers 18 accommodations with a safe. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Restaurants on site

  • Calixta Hotel Roof top

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 008-007-004912/2025

Property is also known as

Hotel Plaza Mariachi
Hotel Mariachi by Kavia
Mariachi By Kavia 5th Av
Hotel Mariachi by Kavia 5th Av Hotel
Hotel Mariachi by Kavia 5th Av Playa del Carmen
Hotel Mariachi by Kavia 5th Av Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Hotel Mariachi by Kavia 5th Av?

Hotel Mariachi by Kavia 5th Av offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Mariachi by Kavia 5th Av?

Yep, Hotel Mariachi by Kavia 5th Av is a short 5-minute walk from Playa del Carmen Main Beach.

Does Hotel Mariachi by Kavia 5th Av have a pool?

Hotel Mariachi by Kavia 5th Av has an outdoor pool.

Is there a free airport shuttle available at Hotel Mariachi by Kavia 5th Av?

No, Hotel Mariachi by Kavia 5th Av does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Mariachi by Kavia 5th Av?

Yep, you can grab a meal at Hotel Mariachi by Kavia 5th Av's onsite restaurant.

What time are check-in & check-out at Hotel Mariachi by Kavia 5th Av?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Mariachi by Kavia 5th Av?

No, only service animals are allowed.

Hotel Mariachi by Kavia 5th Av Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 43 out of 110 reviews
Rating 8 - Good. 34 out of 110 reviews
Rating 6 - Okay. 15 out of 110 reviews
Rating 4 - Poor. 9 out of 110 reviews
Rating 2 - Terrible. 9 out of 110 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
The room was spacious and clean. The staff was very nice and helpful.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet safe and staff was knowledgeable about the area
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Lucia

Liked: Staff & service, amenities, property conditions & facilities
Best place, best location
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing! Great location!
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Artem

Liked: Cleanliness, staff & service
Great for the cost. Basic hotel but good location. Very friendly and helpful staff.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

César

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. The staff is very nice and the hotel is in a good place next to the 5th avenue. I highly recommend this place
Verified

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service
Great hotel and nice staff but if you are a light sleeper dont stay here. Very loud outside all night
Stayed 14 nights in Jan 2024
Verified

4/10 Poor

Surish

Disliked: Cleanliness, amenities, property conditions & facilities
So much Moisture in the room smell so bad
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ahmad

Liked: Cleanliness, staff & service
Location perfect and quite Shower itself need upgrade and bath area need real cleaning
Stayed 7 nights in Jul 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, good location, and pretty clean. My only complaint was that I didn’t have hot water in my room (sink or shower).
Stayed 1 night in Jul 2021
Verified

4/10 Poor

Alex

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had mould in my room, sheets had stains, bathrooms not clean and felt sticky. Pool was full of leaves and broken chairs. Staff were super nice and helpful and the location is great.
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Sneh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Conviniently located to 5th Ave Majority of the staff were friendly except for 1 starr member who was rude .They offer a cleaning service everyday however my room was only cleaned once. Got bitten by mosquitoes in the room . for the price per night they could have offered a mini bar and coffee machine .
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Ivy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very noisy, can hear your neighbors conversation. Loud music doesn’t stop until 3am. Liked the balcony in our room and it is walking distance to everything.
Stayed 4 nights in Nov 2023
Verified

6/10 Okay

Naishan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sheets and table had stains and bathroom was not clean. Loud music won't stop until 3am then you might hear your neighbours after that. Location is good in walking distance to everything.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Gaga

Liked: Amenities
giid
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

ISELA

Disliked: Cleanliness, staff & service, property conditions & facilities
Old, dirty. Limites staff. There is not 24hrs front desk
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Rosario

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was not as expected for $117 a night. Dirty and dingy.. noisy midnight cleaning at times was unexpectedly loud cracking something. Very small pool not cleaned at times.
Stayed 6 nights in Mar 2024
Verified

6/10 Okay

Victor

Disliked: Staff & service, amenities, property conditions & facilities
The room was not as pictured online. No microwave, no chairs, and the beds were not quite full size. Our room was right above 5th Ave and had no curtains! The HUGE, extremely bright neon lights from the mall across the street blared at us all night long! It's also very noisy, both in the hotel itself and from the street below.
Stayed 1 night in Feb 2023
Verified

2/10 Terrible

Jannary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When arrived there were no towels in the bathroom, the shower was falling apart, water would be warm first couple minutes and then cold, the mattresses were extremely dirty along with the sheets, the curtains were dirty. The area was loud and the pool was full of leaves. When the maid would clean up the sheets were not changed.
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

ana laura

Liked: Cleanliness, amenities, property conditions & facilities
El hotel es pequeño pero cumple con su función, sin embargo la habitación está muy amplia, el baño es pequeño pero igual funcional, la alberca muy limpia igual que todas las instalaciones... El aire acondicionado funciona perfectamente, las camas muy cómodas y sobre todo el personal muy muy amable , te informan y explican todo muy bien.. lo único es que no cuentan con estacionamiento pero a media cuadra se puede dejar pagando parquímetro sin problema .. creo que muy buen precio pues está junto a la 5ta avenida y a dos cuadras de la playa ... Todo super !
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Johana Elizabeth

Disliked: Staff & service, amenities
No me gustó nada ya que ni siquiera es un lugar que se pueda contemplar solo para dormir, hay un karaoke a unos cuantos locales de ahí pero se escucha como si la música la tuvieras dentro de la habitación y está hasta altas horas de la madrugada. No vuelvo a hospedarme ahi
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Vanessa

Atención
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities
Fue agradable la estancia, calidad- precio, muchas gracias por la atención en Recepción en ambos turnos.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

jose ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones son espaciosas te dejan suficientes amenidades se limpieza personal y está súper accesible, muy cerca d ella zona de Mateos y muy segura a todas horas
Stayed 1 night in Sep 2025