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Private updated 2 story penthouse

Photo gallery for Private updated 2 story penthouse

On the beach, sun-loungers, beach towels
Lobby
Property grounds
3 bedrooms, in-room safe, desk, iron/ironing board
Smart TV, DVD player, books, video library

Reviews

9.8 out of 10
Exceptional

Entire condo

3 bedrooms3 bathroomsSleeps 8180 sq m

Popular amenities

  • Beach view
  • Parking available
  • Dryer

Explore the area

Map
Playa del Carmen, QRO
  • Mamitas Beach
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min walk‬
  • Quinta Avenida
    ‪10 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

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About the area

Playa del Carmen

A family-friendly stay in Playa del Carmen awaits you at this condo. Within steps you'll find Mamitas Beach and Playa del Carmen Main Beach within a 10-minute stroll. .You can enjoy Smart televisions with satellite channels, and condo features a private pool, a washer/dryer and free WiFi. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. 3 bathrooms, a balcony and a TV with a DVD player are also available. Housekeeping is available on request. .Spend the day at the beach where you'll find sunloungers, and enjoy the on-site water park and outdoor swimming pool. Additionally, you'll find a gym, a hot tub and laundry facilities.
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What's nearby

  • Mamitas Beach - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 5 min walk - 0.5 km
  • Quinta Avenida - 10 min walk - 0.8 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 3.2 km
  • Punta Esmeralda Beach - 6 min drive - 2.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪La Vagabunda de la 38 - ‬4 min walk
  • ‪Encanto Beach Club - ‬3 min walk
  • ‪Colectivo Mexicano Cervecero - ‬5 min walk
  • ‪Martina Beach Club - ‬2 min walk
  • ‪Salento - ‬1 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Private updated 2 story penthouse

Perfect for families or couples traveling together. Satellite TV (dish network) and Apple TV in living and upstairs master bedroom for entertainment. High speed internet is accessible both upstairs and downstairs. Two spectacular master bedrooms, one with partial ocean view, both w/ en suite bathroom. Upstairs master with home office nook, private lounge area right outside with small ambient temp plunge pool. The kitchen is stocked with all the tools any cook might need and long bar for cocktail nights or easy serving (no oven). Kids toys available along with beach towels, coolers, lounge chairs, umbrellas and items to take to the beach to relax. Washer/dryer in the condo for your convenience as well as A/C in every area. Expansive living room and upscale finishings. 1,938.00 Square Feet (including apartment and private outdoor terrace and solarium). NOTE: MAIN POOL WILL BE CLOSED IN OCTOBER FOR MAINTENANCE.

Property manager

Ana Maria Flores Coulbourn

Languages

English, Spanish

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Property amenities

Beach

  • On the beach
  • Beach loungers
  • Beach towels

Ski

  • Close to skiing

Pool/Spa

  • Communal pool
  • Heated pool
  • Hot tub
  • Massage
  • Outdoor pool
  • Private pool

Internet

  • Available in the condo: Free WiFi

Parking and transport

  • Limo/town car service
  • Car available
  • Parking on site

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen island
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Spices
  • Toaster

Dining

  • Chef service
  • Dining table

Bedrooms

  • 3 bedrooms
  • Bedsheets provided
  • Sofa bed

Bathroom

  • 3 private bathrooms
  • Bathtub
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • Books
  • DVD player
  • Games
  • Smart TV with cable/satellite channels
  • Video library

Outdoor areas

  • Balcony
  • Gas grill
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk
  • Office

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Smoke-free property
  • Note from host: $350 Dollar cleaning Fee

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Safe

Location highlights

  • Near a hospital
  • Near the marina
  • Near the ocean

Things to do

  • Golf
  • Gym
  • Heated pool
  • Optional golf privileges
  • Water park
  • Water sports equipment
  • Basketball nearby
  • Birdwatching nearby
  • Cycling nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Jet skiing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Swimming nearby
  • Theme park nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Deadbolt lock

General

  • Housekeeping (on request)

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 11:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions

Pets

  • No pets allowed
  • Note from host: $350 dollar cleaning fee

Children and extra beds

  • Children are welcome.
  • Note from host: Folding crib and feeding booster seat, kids toys.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a first aid kit and a deadlock
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a first aid kit and a deadbolt lock in all accommodation.

Property is also known as

private upscale 2 story penthouse Condo
private upscale 2 story penthouse Playa del Carmen
private upscale 2 story penthouse Condo Playa del Carmen

Frequently asked questions

Are there any beaches close to Private updated 2 story penthouse?

Yep, Private updated 2 story penthouse is a short 5-minute walk from Playa del Carmen Main Beach. Fun beach activities include jet skiing, snorkelling and scuba diving. You can also find water sports equipment.

Does Private updated 2 story penthouse have a pool?

Take your pick from a heated pool, a pool and a communal pool.

Does Private updated 2 story penthouse have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Private updated 2 story penthouse?

This property features a heated pool, as well as a private pool and a living room.

What makes Private updated 2 story penthouse a romantic place to stay?

1 hot tub, private pools, and private balconies all help set the scene for a sizzling getaway at Private updated 2 story penthouse.

Is Private updated 2 story penthouse family-friendly?

You bet! With amenities such as a playground and a water park, as well as highchairs and children's dinnerware, it's no surprise that Private updated 2 story penthouse is a winner with our family travellers.

Is there a private hot tub at Private updated 2 story penthouse?

Yep, there is a hot tub.

Is there a free airport shuttle available at Private updated 2 story penthouse?

No, Private updated 2 story penthouse does not offer an airport shuttle service.

What time are check-in & check-out at Private updated 2 story penthouse?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Private updated 2 story penthouse?

No, pets are not allowed.

Private updated 2 story penthouse Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 75 out of 86 reviews
Rating 8 - Good. 10 out of 86 reviews
Rating 6 - Okay. 1 out of 86 reviews
Rating 4 - Poor. 0 out of 86 reviews
Rating 2 - Terrible. 0 out of 86 reviews

9.8/10

Cleanliness

Reviews

8/10 Good

Michael S.

Liked: Cleanliness

Nice property

Good location, beach club was nice. Great pool. The unit has 3 bathrooms and a whirlpool tub, but only a 15 gallon water heater, it runs out of hot water in about 90 seconds when all 3 showers are in use. Could use a 50 gallon water heater for a unit with 3 bathrooms.
Stayed 7 nights in Apr 2025

8/10 Good

alandavidson8 ..

Liked: Cleanliness

Superb location, excellent amenities on site

The 2 story penthouse apartment is very spacious and full of light from well placed windows. It's well equipped with excellent televisions in all bedrooms and living room (must log on to personal Netflix, Prime, You Tube), good kitchen equipment, ample plates, cutlery, etc.. There is no dishwasher and some small appliances (e.g. toaster) did not work or malfunctioned. Overall, the apartment is well maintained, though the living room carpet is coming up at the corners and poses a tripping hazard that we reported to the property manager. Furnishings are clean and in good repair. The complex has a wonderful, big pool, clean well maintained grounds, a superb gym with excellent workout equipment and free weights, and a well kept and truly lovely private beach with a very good beach cafe. Less positive, the security guard at check in had no idea who we were, no record of us renting the unit, and really struggled with getting us checked in and equipped with our wrist bands. The process took over 1/2 hour. In the end, he also recorded the wrong dates and the desk had us leaving almost immediately after we arrived. More positive, the property manager is wonderful, really friendly, professional and helpful. One very negative feature of our visit: pretty much every day for our entire stay there was a terrible stench, like raw sewage, very strong outdoors, sometimes almost as strong indoors. I presume, but don't know, that the source is rotting seaweed, which is pretty copious.
Stayed 7 nights in Mar 2025

10/10 Excellent

Kevin G.

Liked: Cleanliness

Playa vacation

Great location. Near shopping and restaurants. Loved the beach area.
Stayed 7 nights in Jan 2025

10/10 Excellent

Ashley W.

Liked: Cleanliness

Holiday Break

Absolutely fabulous. We have stayed at The Elements for the past 10 years and this was the most lovely of all of the properties. It was flawless. I would highly recommend.
Stayed 9 nights in Jan 2025

10/10 Excellent

Koreen M.

Liked: Cleanliness

Wonderful beachfront location

We were very pleased with our stay at PH8 in 'The Elements' property. The free on site parking, 7-11 across the street, clean, private beach and private beach front chairs were incredible.Our only downfall was that we thought we'd have an outdoor grill for cooking (shown in the pictures), and there was no dishwasher in the unit, but now know that was an oversite by me when booking.We would highly recommend this property anyone looking for a great, safe location in Playa del Carmen. Lillian was very prompt and amazing with answering any questions we had during our stay, as well as providing great restaurant options to us! Thank you!
Stayed 7 nights in Dec 2024

10/10 Excellent

Heidi W.

Liked: Cleanliness

Amazing stay

We just enjoyed a fantastic week at this condo! Perfect location - walk to everything you need.
Stayed 7 nights in Aug 2024

8/10 Good

Erin D., Maine

Liked: Cleanliness

Great location

Great location. Lots of choices for restaurants near by and quick walk to Quinta Avenida. Very spacious and clean apartment. Good communication with owner and property manager.
Stayed 15 nights in Jul 2024

10/10 Excellent

Jamie S.

Liked: Cleanliness

Perfect condo and Lillian is the best!

We loved our stay here! The condo was clean, well stocked and just perfect! Great location and it's right next to a police station if that matters to anyone. Also right next to a great Italian place: Salento(Great pizza!). Pool was perfect as well. The best part was working with Lillian. I don't think I've ever had such great service! We had a few minor things break like the dryer knob and the pool pump and Lillian took care of them immediately and was in constant contact. She also checked in regularly, sent restaurant recommendations and even took care of all the transportation arrangements we needed. We had one of the kids get an ear infection and asked her about local doctors and she immediately sent us all the info we needed and checked back to make sure we were good. It was just so nice to have someone there to help us while in a foreign country! I could honestly go on and on about her great service!
Stayed 9 nights in May 2024

10/10 Excellent

Aaron L.

Liked: Cleanliness

Fantastic stay in playa de Carmen

We had a great spring break week staying at the elements. The unit is beautiful and comfortable. Plenty of space for our family of 6. The pool is perfect, very large and not crowded at all. The beach club is very convenient to have right there. Neighborhood was very fun to walk around - plenty of restaurants within easy walking distance. The host Ann was very easy to work with. Lilian the concierge was so helpful and kind in setting up activities for the week and great advice for our week in PDC. Thank you so much for our great week!!
Stayed 8 nights in Mar 2024

10/10 Excellent

Summer S.

Liked: Cleanliness

Perfect Location

Great communication, easy check-in process, condo was exactly as Described and showed in photos.
Stayed 4 nights in Mar 2024

10/10 Excellent

Hayley F., Torbay, Newfoundland

Liked: Cleanliness

Great location and pool

Communication was excellent between the owner, manager and myself. Penthouse is in a great location in Playa del Carmen, just off of 5th ave, and within walking distance of restaurants, and grocery stores. Bed were super comfortable, and there were blackout blinds for all rooms. We enjoyed our stay.
Stayed 4 nights in Mar 2024

10/10 Excellent

D K.

Liked: Cleanliness

Fantastic

Wonderful condo and location !!! Highly recommended . Lilian and Ana responde fast to any question .Just as describe .Waking distance to everywhere and extremely safe area. We are planning to go back next year.Love Playa Del Carmen
Stayed 6 nights in Feb 2024

10/10 Excellent

Sonya M., Canada

Liked: Cleanliness

Amazing Family Holiday

We just returned to Canada after our 12 day stay in this 2 level penthouse condo. Travelled with my husband, 2 young boys and my parents. We all had plenty of space in the condo and it had everything we needed! The host of the property was wonderful to deal with and the assigned concierge service that we received even before we arrived was wonderful. The grounds and pool area were very well kept, clean and secure. Best part is having the private beach for condo residence only. Had a wonderful Super Bowl party on the beach with 2 big screens and food! Only thing we all wished was that the pool was slightly heated. We could only hop in to cool off and then had to get out. Thanks again!!
Stayed 12 nights in Feb 2024

10/10 Excellent

JOE C.

Liked: Cleanliness

Excellent place

Terrific location and perfect for our family. Do not hesitate to book this property! Close proximity to restaurants, stores and of course, the beach. Highly recommend.
Stayed 10 nights in Jan 2024

10/10 Excellent

Erin B.

Liked: Cleanliness

Great spot!

Great spot and lots of room for the family. Lilian was great in all sorts of bookings.
Stayed 6 nights in Dec 2023

10/10 Excellent

Pedro C., San Francisco

Liked: Cleanliness

Beautiful Stay in Paradise!

Lilian and her team did a wonderful job setting us up with everything that we needed! The penthouse is beautiful and perfectly located near so many wonderful restaurants! Just footage from a private beach. Couldn’t ask for much more!! Will definitely be back soon!!
Stayed 9 nights in Dec 2023

8/10 Good

Morgan C., Pittsburgh, PA

Liked: Cleanliness

Great Condo - Very Clean, Private, and Enjoyable

We had a great time in Playa Del Carmen, Mexico. We opted not to stay in a traditional resort and instead rent through VRBO - we are beyond thrilled with this decision. The condo was very clean, well stocked, felt safe, and was super family-friendly. We ordered food and grocery deliveries through a local app. The Elements has a low-key vibe that allowed us to relax. The kids loved the pool and had a great time swimming. Renting the condo allowed us to walk to local shops and restaurants easily. If you want the best of both worlds, I recommend private rentals coupled with resort day passes. I would absolutely stay here again without hesitation.
Stayed 7 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness

Family Friendly Spring Break - Perfection

Finding great places for our family of 7 can be challenging. The property was beautiful. The pool area is great for all ages; different depth pools to serve up sun for all. A quick walk to tons of shops and great dining. Staff was very friendly and accommodating. Lilian was fantastic and a great help during our stay and after when we became stranded from cancelled flights. A beautiful and safe location for families.
Stayed 7 nights in Mar 2023

10/10 Excellent

Karen S., Minneapolis, MN

Liked: Cleanliness

Beautiful condo with all comforts of home

We had a great time in Playa for spring break 2023! The condo was very clean, and had just about every amenity we needed for the week. There is a 7 Eleven and a pharmacy right across the street from the condo, which we used, as well as tourist police outpost. We felt very safe. Popular 5th Ave was just a 12 min walk away with lots of shopping, and many restaurants. Ann Marie and the concierge Lilian were both great and very responsive. One note about the property: the private beach is pretty small and crowded, and the water is not ideal for swimming right there. You will want to walk down the beach a little ways if you want to swim. In the private beach-area, we did appreciate the food and beverage stand.
Stayed 7 nights in Mar 2023

10/10 Excellent

Kim M., West Des Moines

Liked: Cleanliness

Great Experience

This was our first stay at The Elements. It was a great experience. Our condo was lovely. The owner was great to work with. Our concierge, Lillian was also great to work with. The staff was very helpful. We particularly enjoyed Edwardo, Ana, Engel,and Damian.The beach bar is a great amenity. The pool was beautiful and well maintained. We loved the area. It’s full of great restaurants. We enjoyed meeting so many other people staying at The Elements. We made some new friends.
Stayed 28 nights in Jan 2023

10/10 Excellent

Angel C.

Liked: Cleanliness

Excellent

Excellent property. Close to all the amenities but not too close to be noisy. Beach club in walking distance. Apartment was very well equipped, clean and comfortable. Washer and dryer in unit made life very easy. Check in process was very smooth and property manager was available to answer questions we had. Overall, outstanding experience.
Stayed 10 nights in Dec 2022

10/10 Excellent

Rustalyn Y.

Liked: Cleanliness

Great Location

Our group was 13-65 in ages...Great ammenities, small beach for any playtime, but the pool and beach club made up for that. Our host Lillian did a great job at communicating and helped us with all of our excursions. Pool was beautiful and very comfortable loiunge chairs! This is an older community that we enjoyed with minimal kiddos. Definitely do the cave snorkeling! Night life was only 10-20 minute walk. We felt very safe!
Stayed 6 nights in Jan 2023

10/10 Excellent

Joanne F., Montclair

Liked: Cleanliness

Spacious

The property was great just what we wanted from a family getaway. The weather wasn’t great so watching Christmas tv in the sitting area with the family was perfectly cozy. The kids enjoyed having their own space and it was nice to have an adult area away from the. Kids.
Stayed 5 nights in Dec 2022

10/10 Excellent

Pamela C.

Liked: Cleanliness

beautiful condo, everything you need for your beach vacation!

We had a wonderful time at the condo and didn't have to think about anything, which means nothing went wrong : ) The perfect kind of vacation. Lillian was our point person and she was fantastic, always ready to help in any way from questions about the condo to organizing tours and rides. She is a gem. going from past experiences in Playa her and her team go above and beyond which is appreciated. The condo was well equipped and comfortable for our family of 5. It is nestled in the middle of the complex which actually makes it more quiet than some of the units closer to the beach clubs. We felt extremely safe, there was always someone present in the front for any questions or concerns. I would highly recommend!
Stayed 7 nights in Oct 2022

6/10 Okay

Lindsay W.

Liked: Cleanliness

Nice, but not a luxury penthouse as listed

Lilian, the concierge, is fantastic. She helped with requests for an amazing home cooked meal with a chef, birthday cupcakes for my daughter and airport transportation. She was quick to answer all of my messages. We would have given a better review if so many maintenance issues had not occurred during our stay and the owner would have corrected the inconvenience. -air conditioner went out over night -ceiling leaked water all over an open suitcase of clean clothes -main toilet did not work -the condo turned off all our water over night and did not turn on until 11am and did not tell us Everything was fixed quickly, but it really felt like one thing after another. The owner and Lilian offered an apology but no offer for discount for the inconvenience. I asked for a discount days ago and after much back and forth the owner offered a nominal amount of $200. This was days ago and there has been refund to my account at this time.
Stayed 4 nights in Oct 2022