See all properties
Save

Sunset Fishermen Beach Resort Playa del Carmen - All inclusive

3.5 star property

Photo gallery for Sunset Fishermen Beach Resort Playa del Carmen - All inclusive

A spa area with two massage tables covered with white sheets, a wicker basket with candles, and a view of the ocean.
An aerial view of a resort with a central swimming pool, sun loungers, and palm trees.
A room with wicker furniture, a table set for dining, a potted plant, and a view of the beach.
Two lounge chairs facing a beach with ocean view.
A beachside restaurant with wicker furniture and umbrellas, overlooking the ocean.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Av. Bahía del Espíritu Santo 9, Playacar, Playa del Carmen, QROO, 77710
  • Place, Playacar Beach
    ‪1 min walk‬
  • Place, Quinta Avenida
    ‪15 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪18 min walk‬

Room options

View all photos for Standard Room

A hotel room with two beds, a bedside table with a phone and a remote control, and a patterned bedspread.

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Junior Suite Garden View

A hotel room with a large bed, a window with blinds, a nightstand with a lamp, and a decorative wall carving.

Family Junior Suite Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 2 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Family Junior Suite Ocean View

A hotel room with a bed, a table with chairs, a window with blinds, and a view of greenery outside.

Family Junior Suite Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 2 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite Ocean View

A living room with a sofa, a television, a dining table with chairs, and a ceiling fan.

Family Suite Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds OR 3 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Ocean View

A hotel room with a bed, a table with chairs, a window with blinds, and a view of greenery outside.

Deluxe Ocean View

  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

You may also like

Ad
Restaurant

Hilton Cancun, an All-Inclusive Resort

43.7 km from Playa del Carmen
  • On private beach
  • Pool
  • All-inclusive
  • Pet-friendly
8.6 out of 10, Excellent, 3,216 reviews
The price is NZ$964
includes taxes & fees
9 Aug - 10 Aug
Hilton Cancun, an All-Inclusive Resort

About the area

Playa del Carmen

An all-inclusive stay in the heart of Playa del Carmen awaits you at Sunset Fishermen Beach Resort Playa del Carmen - All inclusive. Within a 5-minute stroll you'll find Playacar Beach and Quinta Avenida within a 15-minute walk. Highlights at this beachfront property include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Yaax Che can include massages and mani/pedis along with access to the steam room. The buffet restaurant, La Terraza, serves international cuisine and is open for breakfast and dinner. At the property's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and Hot tub. Additionally, you'll find free Wi-Fi in public areas, a sauna and a snack bar/deli. There's also the convenience of free self parking. .Within a 20-minute walk of this 3.5-property class Playacar property, attractions include Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playacar Beach - 1 min walk - 0.1 km
  • Mayan Ruins of Playacar - 3 min walk - 0.3 km
  • Playacar Golf Club - 11 min walk - 1.0 km
  • Quinta Avenida - 15 min walk - 1.3 km
  • Playa del Carmen Main Beach - 18 min walk - 1.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Occidental Allegro - ‬11 min walk
  • ‪Don Rafael - ‬7 min walk
  • ‪Sports Bar Allegro Playacar - ‬11 min walk
  • ‪Restaurante XUL-HA. Mayan cuisine. - ‬10 min walk
  • ‪Chilis Restaurant - ‬6 min walk

About this property

Sunset Fishermen Beach Resort Playa del Carmen - All inclusive

Sunset Fishermen Beach Resort Playa del Carmen - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Sunset Fishermen Beach Resort Playa del Carmen - All inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/body boarding and snorkelling.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a hot tub and a steam room. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen property.

  • 60 guestrooms or units
  • 4 levels
  • 5 buildings
  • 2 dining venues
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Sunset Fishermen Beach Resort Playa del Carmen - All inclusive offers 60 accommodations with free minibar items and a safe. This accommodation is furnished with double sofa beds. Cable televisions are provided.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Yaax Che has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is equipped with a steam room. The spa is open daily.

Similar properties

Exterior detail
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
Downtown Playa del Carmen
  • Pool
  • All-inclusive
  • Spa
  • Free Wi-Fi
4.3 out of 5, Excellent, 3,192 reviews
The price is NZ$424
includes taxes & fees
15 July - 16 July
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Fishermen Grill
  • La Terraza

Things to do

  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Outdoor pool
  • Sauna
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Windsurfing

Family friendly

  • In-room babysitting
  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessibility

More

  • 4 floors
  • 5 buildings
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Dryer
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunset Fishermen Beach Resort Playa del Carmen - All inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night
  • Resort fee: MXN 360 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Partner property access
  • Partner property beach club access
  • Partner property pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Sunset Fishermen
Sunset Fishermen Spa
Sunset Fishermen Spa & Resort
Sunset Fishermen Spa & Resort Playa Del Carmen
Sunset Fishermen Spa Playa Del Carmen
Sunset Fishermen All Inclusive Playa del Carmen
Sunset Fishermen Playa del Carmen
Sunset Fishermen Beach Playa Carmen
Sunset Fishermen Beach
Sunset Fishermen Beach Resort Playa del Carmen
Sunset Fishermen Beach Resort Playa del Carmen All inclusive

Frequently asked questions

What is the cancellation policy at Sunset Fishermen Beach Resort Playa del Carmen - All inclusive?

Sunset Fishermen Beach Resort Playa del Carmen - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sunset Fishermen Beach Resort Playa del Carmen - All inclusive?

Yep, Sunset Fishermen Beach Resort Playa del Carmen - All inclusive has a free self car park.

Are there any beaches close to Sunset Fishermen Beach Resort Playa del Carmen - All inclusive?

Yep, Sunset Fishermen Beach Resort Playa del Carmen - All inclusive is a short 18-minute walk from Playa del Carmen Main Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find boat tours.

Is there a spa on site at Sunset Fishermen Beach Resort Playa del Carmen - All inclusive?

Yep, Yaax Che is available for guests. You'll enjoy services like massages.

Does Sunset Fishermen Beach Resort Playa del Carmen - All inclusive have a pool?

Sunset Fishermen Beach Resort Playa del Carmen - All inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sunset Fishermen Beach Resort Playa del Carmen - All inclusive?

Sunset Fishermen Beach Resort Playa del Carmen - All inclusive features a full-service spa, an outdoor pool and 2 restaurants.

What makes Sunset Fishermen Beach Resort Playa del Carmen - All inclusive a romantic place to stay?

1 hot tub and beachfront dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Sunset Fishermen Beach Resort Playa del Carmen - All inclusive.

Is Sunset Fishermen Beach Resort Playa del Carmen - All inclusive family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Sunset Fishermen Beach Resort Playa del Carmen - All inclusive is a hit with families.

Is there a free airport shuttle available at Sunset Fishermen Beach Resort Playa del Carmen - All inclusive?

No, Sunset Fishermen Beach Resort Playa del Carmen - All inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Sunset Fishermen Beach Resort Playa del Carmen - All inclusive?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sunset Fishermen Beach Resort Playa del Carmen - All inclusive?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Sunset Fishermen Beach Resort Playa del Carmen - All inclusive?

No, pets and service animals are not allowed.

Sunset Fishermen Beach Resort Playa del Carmen - All inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 67 reviews
Rating 8 - Good. 27 out of 67 reviews
Rating 6 - Okay. 9 out of 67 reviews
Rating 4 - Poor. 7 out of 67 reviews
Rating 2 - Terrible. 6 out of 67 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It's very quiet and on the beach
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Diana

Liked: Cleanliness, amenities
.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Betty J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beachfront beauty

Staff were very friendly and helpful. Great location near the ferry and beach outside our door. Loved it there and would go back.
Stayed 1 night in Oct 2022
Verified

8/10 Good

Nuris

Liked: Cleanliness, staff & service, property conditions & facilities
The beach at this hotel was gorgeous. We left a hotel close to Mamitas Beach because of the sargassum and the smell and color. We made our way down to this hotel and it was wonderful. The staff was very attentive, the food was delicious, and the area was very quiet and cozy. Will definitely be back. We typically stay in the busier area of town, but a taxi ride was 10-15 min away and cost $100-200 pesos.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice property. Customer service needed
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
This was a “ buyer beware” situation for me. I have been there a couple times previously with family members who have had a timeshare for 30 years and always stayed in nice quarters. This time I paid for my own one bedroom. I was put into a studio “ cave” with no window. That was NOT what was advertised. Of course, I was unable to get it changed. The ocean view is fantastic. Except for breakfast, the food was mediocre, at best. The servers are wonderfully helpful, the resort staff’s most often refrain to any guest was “ I’m sorry”.
Stayed 7 nights in Mar 2026
Verified

4/10 Poor

ivana

Disliked: Cleanliness, amenities
Cons: Property is not well kept, front desk people are not very helpful, rooms are not as spacious as indicated in the pictures Pros: restaurant service very nice, servers are kind and dedicated, hotel location is great, good price
Stayed 4 nights in Apr 2022
Verified

8/10 Good

Andrea

Liked: Staff & service
Friendly staff, my king bed room was sufficient. Smelled old, couch had mold. Check in was fine, pool and jacuzzi is not heated. All inclusive saved lots of $, lunch menu really nice dinner not great. Only keg beer. The hotel layout of the pool and beach was nice, mostly timeshare folks older crowd. 10 minutes walk to 5th Ave for shopping and restaurants. Taxi only back to Airport $100! Or ADO bus.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights and really enjoyed it. This place is located inside the Playacar gated area. Nothing super special about this place but boy did we feel comfortable and relaxed here. The servers in the restaurant and beach cafe were just awesome. Special shout out to Noe and Samara. These 2 were just a step ahead of the other excellent servers. The cleaning gal for our room couldn’t have been any nicer. The whole staff was always there with smiles to make your stay welcoming. All inclusive was worth it. Breakfast was fresh and good. Dinner changed each night and was very good. Lunch at the beach cafe was just ok. Beds were comfortable. Will definitely check out again if in PDC.
Verified

2/10 Terrible

Roberto

Liked: Cleanliness
Disliked: Staff & service
I got very bad service and treatment from reception.
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially the wait staff in dining room, Julissa, Genaro, Guillermo, Rigoberto, and Noe were professional and very friendly. Great service. Liked food in all inclusive due to quality and menu driven, not buffets(except breakfast, but did have cook to order items as well). Pool loungers were too low to ground, too close together, had to crawl in and out of them. Only had one bar (Pool ) and the liquers and mixers were the worst I have ever had. Only had one beer Dos XX Amber. Not my favorite Mexican beer.
Stayed 7 nights in Mar 2024
Verified

8/10 Good

Karla

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Cuando llegamos a hacer check in nos comentaron que se les había caído el sistema hace un par de días, nuestra estancia ya estaba pagada de antemano pero ellos decían que querían volver a hacer el cargo de la estancia en la tarjeta de crédito para que ellos estuvieran tranquilos y que después harían la devolución, a lo que me negué rotundamente, se les mostró el cargo que ya se había hecho a la tarjeta de crédito y ya nos dejaron de molestar, pero fue muy desagradable la alegata, y otra cuestión que pedimos vista al mar y nos mencionaron que por haber hecho el pago por medio de Expedia no teníamos derecho a tal beneficio lo cual me pareció muy descortés
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Anel

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba en excelentes condiciones, aunque me habría encantado von vista al mar. El trato de todo el personal fue excelente, la comida deliciosa y las instalaciones muy cómodas y bien cuidadas. Gracias por hacerme sentir tan apapachada.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Jesús

Liked: Amenities
El personal es muy amable y servicial
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómoda, uno se concentra solo en disfrutar el día a dia
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Blanca Esthela

La atención
Stayed 1 night in May 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
abbiamo soggiornato 10 giorni in cui c'era poca gente quindi il personale ha lasciato molto a desiderare in merito alla pulizia della spiaggia, della piscina e dei ristoranti
Stayed 10 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice if they offered night activities and the bar closes to early. overall the place is nice and the staff was great.
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place, perfect beach, honest advertising

Was perfect for us - relatively small resort (only 60 suites), big wide beach, after we god a free upgrade - 1bdrm, 2bath, 2 balconies apartment, we loved it. First place was a standard room and it was really depressing. Staff is amazing, they take a really good care of the place, great Spa, everything is clean and convenient and clean. Internet is everywhere and working well. Very good food, but very limited choice - only one option for each meal. Only 5 types of wine are offered - 3 reds and 2 whites and they are cheap. Minuses: - we had an AI option, so probably they are trying to be frugal, but cocktails are terrible mostly (only 1 bartender makes a decent cocktails) - showers are terrible (we tried 3 of them). But I think it's easy to fix. We will definitely come back
Stayed 5 nights in Mar 2018
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right on the beach - friendly staff

This is a small hotel - very cozy easy to navigate with a great location right on the beach. very friendly staff - the hotel is not new - but it is very well maintained/operated. Excellent value with pretty good food.
Stayed 2 nights in Mar 2018
Verified

8/10 Good

Evgeniy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super beach hotel for beach fans

Nice cozy hotel right on the beach for reasonable price,. Beach is nice and sandy, rooms has national Sharm, food is acceptable. The only reason to reduce rating - poor entertainment program and difficult to find.
Stayed 5 nights in Nov 2017
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

Decepcionante la atención gerencial.

La recepción no fue del todo amable. Se nos inundó tres dias la habitación y el hotel ni se inmutó para cambiarla en el momento que comenzó el problema. Una noche me caí por pisar agua a oscuras mientras me dirigía al baño. No prolongamos la estadía por la mala predisposición de la gerencia la cual en ningún momento nos atendió.
Stayed 5 nights in Sep 2017
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place

The best place for relaxing and enjoy the ocean view.
Stayed 3 nights in Aug 2017
Verified

6/10 Okay

Karla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Regular Hotel

About meals there are not many options at lunch or food after 10 pm. Excellent employees. The pool and the beach area very cozy, clean and comfortable. In case of emergency the hotel no have generator for the rooms.
Stayed 7 nights in Aug 2017
Verified

4/10 Poor

Tarpon Springs

Disliked: Staff & service, property conditions & facilities

Sunset Fisherman

The all inclusive experience is fair to poor. Dinner quality was mediocre at best and the staff was not very accommodating. We met family who stayed in another unit and the dining staff was resistant to moving two tables together, a fairly simple task. One restaurant and one outside grill. Staff kind of rude. Liquor at the bar on display was of a fine quality but liquor provided was in unmarked bottles pulled from under the bar. Maintenance issues from faulty circuits to power problems. Fridgerator took two days to suffiently cool down. Maintainece reported it was too full and needed fewer items in it. Breakfast is fine. Dinners were ok at best. Pasta night was terrible. Beach plagued with green sea grass that needed to be buried by an employee everyday. (Not the resorts fault). But other resorts had a tractor in site an racked their beach. Pull out couch mattress for the 5 guest was 1 inch thick and looked to be about 20 years old. Murphy bed was fine. This place needs a complete overhaul.
Stayed 7 nights in Aug 2017