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4.4 out of 5

"Fantastic as always. Pool is excellent. Rooms clean and tidy. Fantastic BBQ area and great staff. TV in room needs upgrade to smart TV. " More

By a verified traveller on Sun 14 Apr 2024

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Hotel Description

Port Douglas Retreat puts you in the heart of Port Douglas, within just a 10-minute stroll of Macrossan Street and Four Mile Beach. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchenettes and free WiFi.

You can enjoy an LCD TV with digital channels, and each apartment features a balcony or patio, a coffee/tea maker, and a ceiling fan. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. Premium bedding, a safe, and a hair dryer are also available. Weekly housekeeping is available.

This business-friendly aparthotel offers free WiFi in public areas, a terrace, and a garden. Additionally, you'll find laundry facilities, barbecue grills, and tour/ticket assistance. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 3.5-star Port Douglas aparthotel include Flagstaff Hill and Crystalbrook Superyacht Marina.

Double Studio Apartment with Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Studio Apartment with Tree View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Studio Apartment with Pool View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Twin Studio with Tree View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Port Douglas Retreat ratings based on 154 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Port Douglas Retreat

Everyone (86) Couples (59) Family (9)
4 out of 5
Fantastic as always. Pool is excellent. Rooms clean and tidy. Fantastic BBQ area and great staff. TV in room needs upgrade to smart TV.

Posted by on 14 Apr. 2024

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Comment from Hotel Management

14 Apr. 2024 by Michelle

Thank you Stephen, enjoy your stay.

5 out of 5
The only thing I would possible change is adding a tissue box to the rooms

Posted by on 5 Dec. 2023

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4 out of 5
'It was fairly quiet. The studio apartments mean that there are no families with noisy children in the pool. We found the kitchen area very small and hard to use but the bathroom was nice and big. An easy walk to the beach makes it ideal.

Posted by on 9 Oct. 2023

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4 out of 5
This property is in an excellent location, within walking distance of everything. The pool and bbq area are amazing. The unit had everything we needed but another towel and teatowel wouldve been great. There is a laundry available but to do a whole load for 2 towels seemed silly. Overall we had a great stay.

Posted by on 26 Aug. 2023

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4 out of 5
Lovely pool.

Posted by on 18 Aug. 2023

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4 out of 5
Great position, and very nice, but I found the room small, with limited space to put anything.

Posted by on 15 Aug. 2023

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5 out of 5
Lovely and clean rooms Great pool and close to everything!

Posted by on 25 Jun. 2023

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5 out of 5

Posted by on 15 May 2023

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4 out of 5
Very good location and service, perfect for a relaxing stay in port Douglas.

Posted by on 2 Apr. 2023

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5 out of 5
Great place friendly hosts magnificent location

Posted by on 18 Feb. 2023

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Property Features

As a guest of Port Douglas Retreat, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Barbecue grills, multilingual staff, and a garden are also featured at the business-friendly Port Douglas Retreat. Limited free parking is available on a first-come, first-served basis. This 3.5-star Port Douglas aparthotel is smoke free.

  • 1 floor
  • 36 guestrooms or units
  • Built in 1996
  • Towels for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Port Douglas Retreat offers 36 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers. This Port Douglas aparthotel provides complimentary wireless Internet access. 36-inch LCD televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • In-room kitchenette
  • Private balcony or patio
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 5:30 PM
  • Saturday - Sunday: 8:00 AM - noon
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 5:30 PM on weekdays or after Noon on weekends should contact the hotel directly to arrange for check-in.

Port Douglas Retreat offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 5:30 PM
  • Saturday - Sunday: 8:00 AM - noon
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, and American Express. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 52.00 per person (one-way)
  • Airport shuttle fee per child: AUD 26.00 (one-way), (from 2 to 11 years old)
  • Late check-out fee: AUD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Port Douglas Retreat
  • Port Douglas Retreat Aparthotel
  • Retreat Port Douglas
  • Port Douglas Retreat Hotel Port Douglas
  • Douglas Retreat Aparthotel
  • Douglas Retreat Douglas
  • Port Douglas Retreat Aparthotel
  • Port Douglas Retreat Port Douglas
  • Port Douglas Retreat Aparthotel Port Douglas

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.