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4.2 out of 5

"Quite dated but has everything, very clean, spacious, bedding and pillows very comfortable and very white. Loved the supply of towels aa well as beac ... " More

By a verified traveller on Thu 20 Jul 2023

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Hotel Description

At Port Douglas Sands Resort you'll be within a 30-minute stroll of Crystalbrook Superyacht Marina and Anzac Park. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features a TV with cable channels, along with free WiFi, a balcony, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A coffee/tea maker, in-room childcare, and free local calls are also available.

This smoke-free aparthotel offers free WiFi in public areas, a garden, and barbecue grills. Additionally, you'll find laundry facilities, tour/ticket assistance, and a vending machine. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 3.5-star Port Douglas aparthotel, you'll be 2.5 km (1.5 mi) from St Mary's by the Sea Chapel and 2.5 km (1.6 mi) from Sugar Wharf.

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, 3 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Port Douglas Sands Resort ratings based on 53 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Port Douglas Sands Resort

Everyone (26) Couples (2) Family (24)
4 out of 5
Quite dated but has everything, very clean, spacious, bedding and pillows very comfortable and very white. Loved the supply of towels aa well as beach towels.

Posted by on 20 Jul. 2023

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5 out of 5
Absolutely loved the stay. Awesome pool for a cool dip with the kids. All communication re check-in & check-out was spot on.

Posted by on 5 May 2023

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5 out of 5
The apartment was clean and modern had everything that I could possibly need away from Home. Value for money!! Hotel management was 10 /10.Will be be back for sure

Posted by on 11 Apr. 2023

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4 out of 5
The Office staff, very friendly and helpful nothing to much trouble. The pool was very warm, should have more shade over the pool area.

Posted by on 17 Jan. 2022

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5 out of 5
Checkin was quick and staff very friendly. The two bedroom self contained unit was clean spacious and well equipped . Lovely big veranda overlooking the pool surrounded by a lush tropical garden. Marvellous 🏝

Posted by on 3 Jan. 2022

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4 out of 5

Posted by on 18 Apr. 2021

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5 out of 5

Posted by on 15 Oct. 2019

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5 out of 5
The pool is a great size and overall great location!

Posted by on 8 Oct. 2019

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5 out of 5

Posted by on 16 Jul. 2019

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4 out of 5
We had a great stay here as a family of 4. The unit we stayed in was clean and tidy. Bathroom was a bit dated, but it was clean. The unit had everything we needed for the week we were here, including an oven and washer/dryer. Great balcony overlooking the pool. Breakfast was simple but nice. We would stay here again.

Posted by on 8 Jul. 2019

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Property Features

As a guest of Port Douglas Sands Resort, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Port Douglas Sands Resort also features a vending machine, a garden, and laundry facilities. Self parking is free. This 3.5-star Port Douglas aparthotel is smoke free.

  • 14 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • In-room childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Port Douglas Sands Resort offers 14 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Cable television is provided. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers. This Port Douglas aparthotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:30 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Port Douglas Sands Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:30 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:30 AM
  • Front desk closes daily at 5:00 PM
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 44 per person (one-way)
  • Airport shuttle fee per child: AUD 22 (one-way), (from 2 to 11 years old)
  • Late check-out fee: AUD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Port Douglas Sands
  • Port Douglas Sands Resort
  • Sands Port Douglas
  • Sands Resort Port Douglas
  • Port Douglas Sands Hotel Port Douglas
  • Douglas Sands Douglas
  • Port Douglas Sands Resort Aparthotel
  • Port Douglas Sands Resort Port Douglas
  • Port Douglas Sands Resort Aparthotel Port Douglas

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.