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Crowne Plaza Portland Downtown Convention Center by IHG

3.5 star property
Hotel with an indoor pool, a quick walk to Moda Center

Photo gallery for Crowne Plaza Portland Downtown Convention Center by IHG

Exterior
Banquet hall
Meeting facility
Property amenity
Indoor spa tub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
The current price is NZ$251
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
1441 NE 2nd Avenue, Portland, OR, 97232
  • Moda Center
    ‪5 min walk‬
  • Veterans Memorial Coliseum
    ‪6 min walk‬
  • Oregon Convention Center
    ‪9 min walk‬
  • Portland, OR (PDX-Portland Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds (High Floor)

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Hairdryer
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Willamette)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Willamette)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Hairdryer
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Sofa bed - twin
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(44 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Columbia)

Suite, 1 King Bed (Columbia)

Suite, 1 King Bed (Columbia)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Hairdryer
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Sofa bed - twin
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(101 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Queen Beds

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About the area

Portland

Crowne Plaza Portland Downtown Convention Center by IHG places you in the centre of Portland, within just a 15-minute stroll of Moda Center and Veterans Memorial Coliseum. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, The Boxwood Cafe, serves American cuisine and is open for breakfast, lunch and dinner. Enjoy the gym, Hot tub and pool loungers as well as access to bike hire. 11 square feet (1 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 6 AM and 11 AM. There's also self parking, along with the convenience of an airport shuttle. .With a stay at this 3.5-property class Northeast Portland hotel, you'll be 1.2 km (0.8 mi) from Tom McCall Waterfront Park and 2.6 km (1.6 mi) from Pioneer Courthouse Square.

What's nearby

  • Moda Center - 5 min walk - 0.4 km
  • Veterans Memorial Coliseum - 6 min walk - 0.6 km
  • Oregon Convention Center - 9 min walk - 0.8 km
  • Pioneer Courthouse Square - 3 min drive - 2.4 km
  • Portland State University - 3 min drive - 3.1 km

Getting around

  • NE Weidler & 2nd Stop - 1 min walk
  • Portland Union Station - 19 min walk
  • Portland International Airport (PDX) - 23 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Wendy's - ‬3 min walk
  • ‪Burgerville - ‬6 min walk
  • ‪Cartside Food Carts - ‬6 min walk
  • ‪Burger King - ‬6 min walk

About this property

Crowne Plaza Portland Downtown Convention Center by IHG

Hotel with an indoor pool, a quick walk to Moda Center
Crowne Plaza Portland Downtown Convention Center by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 11 square feet (1 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Portland Downtown Convention Center by IHG. You'll have access to the health club at a partner property. An airport shuttle during limited hours is available for a fee. For a fee, parking is available.

This 3.5-star Portland hotel is smoke free.

  • 1 building
  • 241 guestrooms or units
  • 10 levels
  • Conference rooms
  • 11 sq ft of conference space
  • 1 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Portland Downtown Convention Center by IHG offers 241 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

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DoubleTree by Hilton Hotel Portland

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  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 1,041 reviews
The price is NZ$269
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM
  • Parking on site (USD 27 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 11 AM for a fee: USD 16 to 30 for adults and USD 5.50 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Boxwood Cafe

Things to do

  • Basketball
  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 11 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 16.00 to 30 for adults and USD 5.50 to 10 for children
  • Airport shuttle fee: USD 15 per person (return)
  • Airport shuttle fee per child: USD 15 (return)
  • Self-parking fee: USD 27 per night (in/out privileges)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Portland Downtown Convention Center Hotel
Crowne Plaza Hotel Portland Downtown Center Convention
Crowne Plaza Portland Downtown Convention Center
Crowne Plaza Portland Downtown Convention Center
Crowne Plaza Portland Downtown Convention Center by IHG Hotel
Crowne Plaza Portland Downtown Convention Center an IHG Hotel
Crowne Plaza Portland Downtown Convention Center by IHG Portland

Frequently asked questions

What is the cancellation policy at Crowne Plaza Portland Downtown Convention Center by IHG?

Crowne Plaza Portland Downtown Convention Center by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Portland Downtown Convention Center by IHG?

As of 24 Sept 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Portland Downtown Convention Center by IHG on 5 Oct 2025 start from NZ$251.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Portland Downtown Convention Center by IHG?

Yep, Crowne Plaza Portland Downtown Convention Center by IHG has a self car park with in/out privileges for USD 27 per night.

Does Crowne Plaza Portland Downtown Convention Center by IHG have a pool?

Crowne Plaza Portland Downtown Convention Center by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Crowne Plaza Portland Downtown Convention Center by IHG a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Portland Downtown Convention Center by IHG.

Is Crowne Plaza Portland Downtown Convention Center by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Portland Downtown Convention Center by IHG is a hit with families.

Does Crowne Plaza Portland Downtown Convention Center by IHG serve breakfast?

You bet, cooked-to-order breakfast is offered daily between 6 AM and 11 AM.

Is there a free airport shuttle available at Crowne Plaza Portland Downtown Convention Center by IHG?

No, but there's an airport shuttle that runs from 6:00 AM - 10:00 PM for a fee.

Is there a bar or restaurant at Crowne Plaza Portland Downtown Convention Center by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Portland Downtown Convention Center by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Portland Downtown Convention Center by IHG?

No, only service animals are allowed.

Reviews

Crowne Plaza Portland Downtown Convention Center by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 695 out of 1107 reviews
Rating 8 - Good. 222 out of 1107 reviews
Rating 6 - Okay. 96 out of 1107 reviews
Rating 4 - Poor. 42 out of 1107 reviews
Rating 2 - Terrible. 52 out of 1107 reviews

Reviews

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

My

Stayed 1 night in Jun 2025

6/10 Okay

Yves

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was OK but a bit smaller than the other rooms on the same floor. The reason of my review being average, it is because the complementary shuttle was not available for pick up. We were just a few blocks away from the hotel but when it’s raining, we had the expectations that they will pick us up. It didn’t happen. A bit disappointing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, property conditions & facilities
I enjoy the comfy beds
Stayed 1 night in Jun 2025

6/10 Okay

Kori

Stayed 1 night in Jun 2025

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jun 2025

10/10 Excellent

Yurie

Liked: Cleanliness, amenities
Very clean and reasonably priced hotel for the area.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Convent location. Very well-kept up.
Stayed 1 night in Jun 2025

2/10 Terrible

Preston

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was a $75 deposit it's been 12 days and I have gotten it back
Stayed 2 nights in Jun 2025

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nicolette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and convenient location. Nice rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Maureen

Liked: Amenities
Great staff nice room & close by to Legacy Emanuel hospital
Stayed 2 nights in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Rosanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in May 2025

10/10 Excellent

jose

Liked: Cleanliness, amenities, property conditions & facilities
nice and clean
Stayed 2 nights in Jun 2025

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristlyn

Stayed 2 nights in Jun 2025

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was neat, clean , quiet and comfortable. I wish there was a way to turn off the fan without turning off the whole heat/cool system. Also, no towel racks. These are minor items.
Stayed 1 night in May 2025

10/10 Excellent

Duane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking. Lot was easy to navigate, thankfully there was a lower parking lot as well as the upper filled up on Saturday quickly.
Stayed 1 night in May 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I noticed people looking for parking spaces at the end of the day and I hope y’all aren’t selling more parking spaces than you have available! Otherwise everything was perfect
Stayed 1 night in May 2025

4/10 Poor

Stephanie, Florence

Travelled with family
Liked: Amenities, property conditions & facilities
Checked in with woman whom was less than personable. After getting into our room we find a dirty cleaning rag on the floor, dirty mirror, and stains on my top sheet. I called to the front desk and spoke with a gentleman named Orion. He came right up with keys to another room and was apologetic and kind. Our new room didn’t have the same issues, however about 30 minutes in we realized we left a backpack in the last room. I called down and spoke to a lady. I told her we left a bag and if someone can come up and let us retrieve it. We were only around the corner and said I will wait at the door. Well I waited about 10 minutes before calling back down to the lobby. Logan answered the phone and I filled him in on what happened and how I was waiting there. At that time I hear someone telling him to talk to the lady about it. She proceeds to tell him that someone went up there and looked into the room and nothing was there. I expressed how this isn’t possible as I have been waiting here and no one showed up. At that time Logan said he would be right up and he was. He opened the door for us and the bag was right there inside. I thanked him and he was the only person putting forth any effort to help us retrieve our personal belongings. These were my personal items, my clothing, medication, ect. and they lied right to me because they didn’t want to go up and check. Huge thank you to Logan, whom is the only honest and reputable employee you have.
Stayed 1 night in May 2025