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Neptune, an Ash Hotel

3.5 star property
Hotel with bars, steps from Amica Mutual Pavilion

Photo gallery for Neptune, an Ash Hotel

Property entrance
Interior detail
Lobby sitting area
The Guardian Suite, One King Bed
2 bars/lounges, karaoke bar, cocktail bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
The current price is NZ$267
includes taxes & fees
5 Feb - 6 Feb

Explore the area

View map
122 Fountain Street, Providence, RI, 02903
  • Place, Amica Mutual Pavilion
    ‪1 min walk‬
  • Place, Rhode Island Convention Center
    ‪2 min walk‬
  • Place, Providence Place Mall
    ‪3 min walk‬
  • Airport, Providence, RI (PVD-T.F. Green)
    ‪13 min drive‬

Room options

View all photos for The Patron Double Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, individually decorated

The Patron Double Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow-top bed
Premium bedding
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room)

8.2 out of 10
Very good
(10 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow-top bed
Premium bedding
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 2 Single Bunk Beds

View all photos for Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room)

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow-top bed
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 4 Single Bunk Beds

View all photos for The Mates Room, One Queen Bed

The Mates Room, One Queen Bed

The Mates Room, One Queen Bed

7.0 out of 10
Good
(22 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow-top bed
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for The King Room, One King Bed

The King Room, One King Bed

The King Room, One King Bed

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Guardian Suite, One King Bed

The Guardian Suite, One King Bed

The Guardian Suite, One King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Day bed
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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4.5 out of 5, Wonderful, 2,908 reviews
The price is NZ$316
includes taxes & fees
1 Feb - 2 Feb
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About the area

Providence

Neptune, an Ash Hotel puts you in the heart of Providence, within steps of Rhode Island Convention Center and Amica Mutual Pavilion. Highlights at this hotel include 2 bars/lounges and in-room free WiFi. .The Dean Bar is the hotel's own cocktail bar. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Local cuisine breakfast is available daily between 7:00 AM and noon. There's also the convenience of limited parking. .Places within a short walk of this 3.5-property class Downtown Providence hotel include Johnson and Wales University and Providence Place Mall.

What's nearby

  • Amica Mutual Pavilion - 1 min walk - 0.1 km
  • Rhode Island Convention Center - 2 min walk - 0.2 km
  • Providence Place Mall - 3 min walk - 0.3 km
  • Johnson and Wales University - 3 min walk - 0.3 km
  • Rhode Island School of Design - 10 min walk - 0.9 km

Getting around

  • Providence Station - 10 min walk
  • Providence, RI (PVD-T.F. Green) - 16 min drive

Restaurants

  • ‪Dunkin' - ‬3 min walk
  • ‪La Salle Concessions - ‬4 min walk
  • ‪Maruichi Japanese Food & Deli - ‬2 min walk
  • ‪Caffe Nero - ‬2 min walk
  • ‪Black Sheep - ‬4 min walk

About this property

Neptune, an Ash Hotel

Hotel with bars, steps from Amica Mutual Pavilion
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Neptune, an Ash Hotel also features multilingual staff, concierge services, and an ATM.

This 3.5-star Providence hotel is smoke free.

  • 52 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
Neptune, an Ash Hotel offers 52 air-conditioned accommodations with minibars and designer toiletries. This individually decorated and furnished accommodation includes desks. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Free Wi-Fi
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4.2 out of 5, Very good, 1,001 reviews
The price is NZ$253
includes taxes & fees
11 Feb - 12 Feb
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 38.75 per night)
  • Limited on-site parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bolt Coffee
  • The Boombox
  • The Dean Bar

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

Frequently asked questions

What is the cancellation policy at Neptune, an Ash Hotel?

Neptune, an Ash Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Neptune, an Ash Hotel?

As of 29 Jan 2026, prices found for a 1-night stay for 2 adults at Neptune, an Ash Hotel on 5 Feb 2026 start from NZ$266.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Neptune, an Ash Hotel?

Onsite parking is limited.

Are there any beaches close to Neptune, an Ash Hotel?

The closest beach to Neptune, an Ash Hotel is Oakland Beach (15.5 km).

Does Neptune, an Ash Hotel serve breakfast?

Sure does, local cuisine breakfast is offered daily between 7:00 AM and noon.

Is there a free airport shuttle available at Neptune, an Ash Hotel?

No, Neptune, an Ash Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Neptune, an Ash Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Neptune, an Ash Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 496 out of 1004 reviews
Rating 8 - Good. 248 out of 1004 reviews
Rating 6 - Okay. 135 out of 1004 reviews
Rating 4 - Poor. 82 out of 1004 reviews
Rating 2 - Terrible. 43 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Kellerie

Liked: Cleanliness, property conditions & facilities
Darling room and helpful staff.
Stayed 1 night in Oct 2025

8/10 Good

Angelica, Denver

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean and courteous staff
Stayed 2 nights in Oct 2025

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Dylan was the concierge he was helpful and checking went smoothly. Take the stairs. The elevator is tiny and you get in one side and out the other which we were informed about so we stopped on the floor and nothing happened. The door is manual and the gate doesn’t stay open. It was a little unsettling. After that intro to transportation, we took the stairs. The rooms are sparse but clean and quaint. In our room : Queen room : there’s a small table and lamp. Two small chairs and a folding luggage rack. A comfortable bed. Hot water. Split bathroom and a window that opens. It’s somewhere between a hostel and a hotel. I liked it. It was comfortable and quiet. Cons: There’s no place to put anything because there aren’t any surfaces besides the bed. No usb plugs so bring a block. No desk nor drawers. No full length mirror in the room. It’s in the stairwell so…that’s a bit of a hassle. They could spring to put one on the bathroom door and it would be a big upgrade! Pros: location and charm, staff and cleanliness and price. I wouldn’t stay for more than two nights since there isn’t anywhere to put anything, but it was great for an overnight and to see a show. Make sure you know what you’re wearing and give yourself a little extra time - getting to a mirror is a challenge. It’s got history and I might stay again. Fairly priced.
Stayed 1 night in Oct 2025

6/10 Okay

Laurence

Liked: Cleanliness, staff & service
Noise from the street outside was clear as a bell. No accessible water supply, have to ask staff for a refill.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable quiet room, great location
Stayed 1 night in Oct 2025

10/10 Excellent

Jose Andres

Stayed 2 nights in Oct 2025

2/10 Terrible

Maria

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smallest room and bathroom, towels looked dirty, no parking, had to pay $42 for parking. Next time I stick to the Hilton, I wanted to try something different but I had no idea it was going to look dirty and expensive. I would never stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Bren

Stayed 1 night in Oct 2025

6/10 Okay

Grant

Travelled with partner
Weird smell in the hallway and the room. Seemed to be masked by cologne. Room was much smaller than anticipated and the bathroom sink was clogged. Shower was very small and hard to maneuver. Staff addressed concerns that they could but was not impressed with the room.
Stayed 2 nights in Oct 2025

4/10 Poor

Elise

Stayed 1 night in Oct 2025

8/10 Good

Nadine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, it had a historic, cozy feel. Only things would suggest for the room is a reading light next to the chair and a full length mirror behind the door.
Stayed 1 night in Oct 2025

6/10 Okay

Teara

This is a antique boutique hotel retrofitted with a few modern conveniences. The rugs are old but I think that's the charm. I stayed in room 212. My windows looked directly into another room. There are two bars downstairs, so naturally you can hear it a bit in the room.
Stayed 1 night in Oct 2025

8/10 Good

sophia

Stayed 2 nights in Oct 2025

6/10 Okay

Cornelius

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
More closet space
Stayed 2 nights in Oct 2025

10/10 Excellent

andris

Stayed 1 night in Oct 2025

10/10 Excellent

Julian

Stayed 1 night in Oct 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
A woman was
Stayed 1 night in Oct 2025

10/10 Excellent

Logan

Liked: Amenities
Front desk worker was absolutely amazing, shower is great and the property is always welcoming
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Stayed 2 nights in Oct 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
There is no coffee in the room. The coffee bar didn’t open until 7:30. There was only drip coffee because no one there knew how to make it. There is no food there, no even snacks for purchase. The rooms don’t have a full length mirror except in the stairwell. The lighting in the bathroom is somewhat dark. Bed was very squeaky and not very comfortable. There is no where to put your luggage in the room other than the floor. The decor is cool. The staff was nice and wanted to be helpful but these things were out of their control. Also parking is $42/day. We booked 2 nights but left after the first night to go elsewhere more accommodating.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and chic rooms. Good front desk staff accommodating my requests. Would definitely stay again!
Stayed 1 night in Oct 2025

8/10 Good

Meghna

Stayed 1 night in Oct 2025

8/10 Good

Ryan, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

Harvey

Stayed 2 nights in Oct 2025