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Neptune, an Ash Hotel

3.5 star property

Photo gallery for Neptune, an Ash Hotel

Property entrance
The Guardian Suite, One King Bed
Interior detail
Restaurant
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
The current price is NZ$306
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
122 Fountain Street, Providence, RI, 02903
  • Place, Amica Mutual Pavilion
    ‪1 min walk‬
  • Place, Rhode Island Convention Center
    ‪2 min walk‬
  • Place, Providence Place Mall
    ‪3 min walk‬
  • Airport, Providence, RI (PVD-T.F. Green)
    ‪13 min drive‬

Room options

View all photos for The Patron Double Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, individually decorated

The Patron Double Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room)

8.2 out of 10
Very good
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Bunk Beds

View all photos for Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 4 Single Bunk Beds

View all photos for The Mates Room, One Queen Bed

Premium bedding, pillow-top beds, minibar, individually decorated

The Mates Room, One Queen Bed

7.0 out of 10
Good
(22 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for The King Room, One King Bed

Premium bedding, pillow-top beds, minibar, individually decorated

The King Room, One King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Guardian Suite, One King Bed

The Guardian Suite, One King Bed

The Guardian Suite, One King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The King Room, One King Bed

Premium bedding, pillow-top beds, minibar, individually decorated

The King Room, One King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Providence

Neptune, an Ash Hotel puts you in the heart of Providence, within steps of Rhode Island Convention Center and Amica Mutual Pavilion. Highlights at this hotel include 2 bars/lounges and a restaurant. .The restaurant, Memere's, is open for dinner. Neptune Bar is the hotel's own cocktail bar. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning local cuisine breakfast is served between 7:00 AM and noon. There's also the convenience of self parking. .Places within a short walk of this 3.5-property class Downtown Providence hotel include Johnson and Wales University and Providence Place Mall.

What's nearby

  • Amica Mutual Pavilion - 1 min walk - 0.1 km
  • Rhode Island Convention Center - 2 min walk - 0.2 km
  • Providence Place Mall - 3 min walk - 0.3 km
  • Johnson and Wales University - 3 min walk - 0.3 km
  • Rhode Island School of Design - 10 min walk - 0.9 km

Getting around

  • Providence Station - 10 min walk
  • Providence, RI (PVD-T.F. Green) - 16 min drive

Restaurants

  • ‪Dunkin' - ‬3 min walk
  • ‪La Salle Concessions - ‬4 min walk
  • ‪Black Sheep - ‬4 min walk
  • ‪Papa Gino’s - ‬3 min walk
  • ‪Maruichi Japanese Food & Deli - ‬2 min walk

About this property

Neptune, an Ash Hotel

Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Neptune, an Ash Hotel also features multilingual staff, concierge services, and an ATM. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Providence hotel is smoke free.

  • 52 guestrooms or units
  • 2 bars or lounges
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Neptune, an Ash Hotel offers 52 air-conditioned accommodations with minibars and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Omni Providence Hotel
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 2,940 reviews
The price is NZ$323
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 38.75 per night)
  • Uncovered parking on site (USD 38.75 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby café
  • Memere's
  • Neptune Bar
  • The Boombox

Things to do

  • Bicycle storage

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Uncovered self-parking fee: USD 38.75 per day (in/out privileges)
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

Frequently asked questions

What is the cancellation policy at Neptune, an Ash Hotel?

Neptune, an Ash Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Neptune, an Ash Hotel?

As of 15 Mar 2026, prices found for a 1-night stay for 2 adults at Neptune, an Ash Hotel on 5 Apr 2026 start from NZ$306, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Neptune, an Ash Hotel?

Yep, Neptune, an Ash Hotel has an uncovered self car park with in/out privileges for USD 38.75 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Neptune, an Ash Hotel?

The closest beach to Neptune, an Ash Hotel is Barrington Beach (13.5 km).

What makes Neptune, an Ash Hotel a romantic place to stay?

A bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Neptune, an Ash Hotel.

Does Neptune, an Ash Hotel serve breakfast?

Sure does, local cuisine breakfast is offered daily between 7:00 AM and noon.

Is there a free airport shuttle available at Neptune, an Ash Hotel?

No, Neptune, an Ash Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Neptune, an Ash Hotel?

Yep, you can grab a meal at Neptune, an Ash Hotel's onsite restaurant.

What time are check-in & check-out at Neptune, an Ash Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Neptune, an Ash Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 500 out of 1005 reviews
Rating 8 - Good. 247 out of 1005 reviews
Rating 6 - Okay. 137 out of 1005 reviews
Rating 4 - Poor. 79 out of 1005 reviews
Rating 2 - Terrible. 42 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Robert, Laguna Niguel

Liked: Cleanliness
Check in not very smooth. Pretty run down for a $450 hotel. No coffee maker or refrigerator, etc. etc. Was close to Amica Mutual Pavilion Was closed
Stayed 2 nights in Dec 2025

2/10 Terrible

Timothy

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The antique Elevator was out of service. They gave us a 4th floor room. Im 70 years old. Coffee for a fee. I paid $500 for my room and had to pay for Coffee. No ice. Rooms empty of any convenience like mini fridge or microwave. Granted, it's an old hotel but they could do better.
Stayed 1 night in Dec 2025

10/10 Excellent

Chenghuan, Brooklyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cozy room. Clean. Comfy beds
Stayed 1 night in Oct 2025

10/10 Excellent

Tramaine

Liked: Cleanliness, property conditions & facilities
The location is great
Stayed 3 nights in Dec 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel, clean and good neighborhood.
Stayed 1 night in Nov 2025

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Comfy bed, attentive staff and service. Clean and a great deal for overnight parking!
Stayed 3 nights in Nov 2025

4/10 Poor

Ian

Stayed 4 nights in Dec 2025

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness
Staff was very helpful. Room was clean. Location is great, close to restaurants, shops, sites, etc.
Stayed 3 nights in Nov 2025

10/10 Excellent

John, Brookline

Stayed 1 night in Dec 2025

6/10 Okay

Reggy

Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Exaltacion

Travelled with family
Liked: Staff & service
Staff members were very nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Douglas

Stayed 2 nights in Nov 2025

6/10 Okay

Escarle

Stayed 2 nights in Nov 2025

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Overall good stay. There was a weird gap in between the end of the mattress and the wall which was very uncomfortable. The pillows also weren’t great. The room and space were nice though, so would come back!
Stayed 3 nights in Nov 2025

10/10 Excellent

Kermit

Stayed 1 night in Nov 2025

10/10 Excellent

Romario

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Nov 2025

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities
Very comfortable room. I love the attractive minimalist aesthetic with a focus on quality over quantity - sometimes you just want a quiet and comfortable room without all the unnecessary things to remind you you’re in a hotel. Staff were helpful and friendly. Cafe downstairs was open both mornings but I took the opportunity to walk to Bolt down the street. Lots of food options within easy walking distance. I will stay again!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very hip. Boho chic. Super well curated art, furniture, books. finishes. Great part of downtown. Not a typical suburban hotel. No fitness center. No phone. quirky elevators with the old school cage doors. Pretty minimalist rooms with arty elements. Everything smells amazing!
Lobby
Cool painting in my room
Stayed 2 nights in Nov 2025

10/10 Excellent

Tia

Room was very clean and cozy. Very comfortable room.
Stayed 1 night in Nov 2025

4/10 Poor

Morris

Stayed 1 night in Nov 2025

10/10 Excellent

Etaysia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff attentive and accommodating with check in. Favorite boutique hotel in providence!
Stayed 1 night in Nov 2025

10/10 Excellent

Valeria

Stayed 2 nights in Nov 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025