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Neptune, an Ash Hotel

3.5 star property

Photo gallery for Neptune, an Ash Hotel

A hotel exterior with a large glass window, a visible staircase, and a sign reading "HOVSE".
A bedroom with a bed, a sofa, a coffee table, wicker chairs, and a vase with flowers.
A modern hallway with a neon sign reading "La Casa de la Luna" and a carpeted floor.
A modern living room with a blue sofa, a coffee table with books and flowers, and a bookshelf filled with books.
A restaurant interior with tables set for dining, a bar area, and a decorative plant arrangement.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
The current price is NZ$290
includes taxes & fees
23 Aug - 24 Aug

Explore the area

View map
122 Fountain Street, Providence, RI, 02903
  • Place, Amica Mutual Pavilion
    ‪1 min walk‬
  • Place, Rhode Island Convention Center
    ‪2 min walk‬
  • Place, Johnson and Wales University
    ‪3 min walk‬
  • Airport, Providence, RI (PVD-T.F. Green)
    ‪14 min drive‬

Room options

View all photos for The Patron Double Room, 1 Double Bed

A modern hotel room with a large bed, a desk, a chair, a small table, a potted plant, and a mirror.

The Patron Double Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Two Bunk Beds (The Kin Room)

A dormitory room with bunk beds, a desk, a chair, and a window with blinds.

Two Bunk Beds (The Kin Room)

8.2 out of 10
Very good
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Four Bunk Beds (The Classmates Room)

A bunk bed room with a wooden floor, a patterned rug, and a window with blinds.

Four Bunk Beds (The Classmates Room)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 4 Single Bunk Beds
  • Free Wi-Fi

View all photos for The Mates Room, One Queen Bed

Premium bedding, pillow-top beds, minibar, desk

The Mates Room, One Queen Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for The Gang Room, Two Queen Beds

A hotel room with two beds, a wooden chair, a small table, and a large mirror.

The Gang Room, Two Queen Beds

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for The King Room, One King Bed

A bedroom with a large bed, a chair, a mirror, and a window with blinds.

The King Room, One King Bed

9.6 out of 10
Exceptional
(19 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Guardian Suite, One King Bed

A bedroom with a bed, a sofa, a coffee table, wicker chairs, and a vase with flowers.

The Guardian Suite, One King Bed

8.0 out of 10
Very good
(9 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for The King Room, One King Bed

Premium bedding, pillow-top beds, minibar, desk

The King Room, One King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Providence

Neptune, an Ash Hotel puts you in the heart of Providence, within steps of Rhode Island Convention Center and Amica Mutual Pavilion. Highlights at this hotel include 2 bars/lounges, a restaurant and a conference centre. .The restaurant, Memere's, is open for dinner. Neptune Bar is the hotel's own cocktail bar. 3500 square feet (325 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a business centre and coworking space. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning local cuisine breakfast is served between 7:30 AM and 12:30 PM. There's also the convenience of self parking. .Places within a short walk of this 3.5-property class Downtown Providence hotel include Johnson and Wales University and Providence Place Mall.

What's nearby

  • Amica Mutual Pavilion - 1 min walk - 0.1 km
  • Rhode Island Convention Center - 2 min walk - 0.2 km
  • Johnson and Wales University - 3 min walk - 0.3 km
  • Providence Place Mall - 5 min walk - 0.4 km
  • Rhode Island School of Design - 10 min walk - 0.9 km

Getting around

  • Providence Station - 10 min walk
  • Providence, RI (PVD-T.F. Green) - 16 min drive

Restaurants

  • ‪La Salle Concessions - ‬4 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Papa Gino’s - ‬3 min walk
  • ‪The Stable - ‬2 min walk
  • ‪Maruichi Japanese Food & Deli - ‬2 min walk

About this property

Neptune, an Ash Hotel

Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre, 4 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 3500 square feet (325 square metres) and includes a conference centre. The business-friendly Neptune, an Ash Hotel also features multilingual staff, concierge services, and an ATM. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Providence hotel is smoke free.

  • 52 guestrooms or units
  • 2 bars or lounges
  • Conference rooms
  • 3500 sq ft of conference space
  • 325 sq. m of conference space
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Neptune, an Ash Hotel offers 52 air-conditioned accommodations with minibars and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Exterior
Omni Providence Hotel
Downtown Providence
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 3,203 reviews
The price is NZ$379
includes taxes & fees
10 Aug - 11 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 38.75 per night)
  • Uncovered parking on site (USD 38.75 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 12:30 PM for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby café
  • Memere's
  • Neptune Bar
  • The Boombox

Things to do

  • Bicycle storage

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (3,500 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Uncovered self-parking fee: USD 38.75 per day (in/out privileges)
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

Frequently asked questions

What is the cancellation policy at Neptune, an Ash Hotel?

Neptune, an Ash Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Neptune, an Ash Hotel?

As of 29 Jul 2026, prices found for a 1-night stay for 2 adults at Neptune, an Ash Hotel on 23 Aug 2026 start from NZ$290, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Neptune, an Ash Hotel?

Yep, Neptune, an Ash Hotel has an uncovered self car park with in/out privileges for USD 38.75 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Neptune, an Ash Hotel?

The closest beach to Neptune, an Ash Hotel is Oakland Beach (15.5 km).

What makes Neptune, an Ash Hotel a romantic place to stay?

A bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Neptune, an Ash Hotel.

Does Neptune, an Ash Hotel serve breakfast?

Sure does, local cuisine breakfast is offered daily between 7:30 AM and 12:30 PM.

Is there a free airport shuttle available at Neptune, an Ash Hotel?

No, Neptune, an Ash Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Neptune, an Ash Hotel?

Yep, you can grab a meal at Neptune, an Ash Hotel's onsite restaurant.

What time are check-in & check-out at Neptune, an Ash Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Neptune, an Ash Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 503 out of 1002 reviews
Rating 8 - Good. 243 out of 1002 reviews
Rating 6 - Okay. 133 out of 1002 reviews
Rating 4 - Poor. 80 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Arie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Anda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, the room pleasant and clean and staff was courteous and very helpful. Would certainly stay here agaiin
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really tidy cute very sparse but comfortable hotel and room. Staff is very friendly. Location is great.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funky style, clean room and very nice staff.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Erin

Liked: Cleanliness, staff & service
Clean room, very friendly staff, great location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Loved the location and the lobby coffee shop is wonderful!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very helpful. Dylan was great! He was very welcoming and professional. It was our second time staying here and it was very clean and comfortable.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very nice boutique hote. Love the elevator.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Loved the bar in the hotel and the location.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Xukie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicee
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Ashley Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here multiple times ans always a nice place to stay. Unfortunately this time our shower did not have hot water and there used to be free bottles of water in the rooms which is no longer.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Todd

Liked: Cleanliness
Disliked: Amenities
The location was ideal for my stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Neptune is a retro renovation in a terrific location with a great vibe. Very comfortable, well-appointed room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
the front desk person was outstanding
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was fair for the price I paid for it. The room was enough for one person, and the location was good. Fair price, fair stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nawal

Liked: Cleanliness, property conditions & facilities
nice room and very friendly and helpful staff
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Mikal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great stay. Not a good place for a light sleeper. Have to admit the water didn't get very hot for showers. Good restaurant on site, im from the area and being out after dark in the area can be skeptical for the single traveler. For a quick in and out stay would stay again!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities
Yes. Very nice place
Stayed 1 night in Dec 2025
Verified

8/10 Good

Walda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A downtown location with a fun and historic vibe. The bed was comfortable and the bathroom was clean. The speakeasy bar had wonderful cocktails and a friendly bartender. Overall, good experience with helpful staff members.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tramaine

Liked: Cleanliness, property conditions & facilities
The location is great
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness
The place is really good and really nice rooms are really small elevator probably besides that everything is great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel, clean and good neighborhood.
Stayed 1 night in Nov 2025
Verified

8/10 Good

JAMIE

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Room was dirty but service was impressive and amazing. Professional and easy to work with.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2026