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Collection O Al otro lado del rio, Puebla

3.0 star property
Hotel with a 24-hour front desk, 6-minute walk to Puebla Convention Center

Photo gallery for Collection O Al otro lado del rio, Puebla

Outdoor dining
Lobby sitting area
Exterior
Superior Room (Two beds)
Dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is NZ$87
includes taxes & fees
21 Dec - 22 Dec

Explore the area

View map
3 Oriente 1030 Barrio de Analco, Puebla, PUE, 72000
  • Place, Puebla Convention Center
    ‪5 min walk‬
  • Place, Zócalo de Puebla
    ‪8 min walk‬
  • Place, Puebla Cathedral
    ‪10 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
LED TV
Fan
Private bathroom
Hairdryer
Free bottled water
Cable channels
Wardrobe
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
LED TV
Fan
Private bathroom
Hairdryer
Free bottled water
Cable channels
Wardrobe
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Two beds)

Superior Room (Two beds)

Superior Room (Two beds)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
LED TV
Fan
Private bathroom
Hairdryer
Free bottled water
Cable channels
Wardrobe
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

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About the area

Puebla

Collection O Al otro lado del rio, Puebla puts you in the heart of Puebla, within just a 10-minute stroll of Puebla Convention Center and Zócalo de Puebla. Highlights at this hotel include in-room free WiFi and LED TVs. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Added amenities include a front desk safe. There's also the convenience of self parking. .Places within a 30-minute walk of this 3-property class Puebla Historic Center hotel include Puebla Cathedral and Fort Loreto.

What's nearby

  • El Parian Market - 5 min walk - 0.5 km
  • Puebla Convention Center - 5 min walk - 0.5 km
  • Los Sapos Bazaar - 7 min walk - 0.6 km
  • Zócalo de Puebla - 8 min walk - 0.8 km
  • Puebla Cathedral - 10 min walk - 0.9 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 12 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 40 min drive

Restaurants

  • ‪Restaurante Casa Reyna - ‬4 min walk
  • ‪Boyberry - ‬2 min walk
  • ‪Comedor 360 - ‬3 min walk
  • ‪Custodia Restaurante - ‬4 min walk
  • ‪Taquería Los Ángeles - ‬4 min walk

About this property

Collection O Al otro lado del rio, Puebla

Hotel with a 24-hour front desk, 6-minute walk to Puebla Convention Center
Collection O Al otro lado del rio, Puebla offers its guests a front desk safe. WiFi is free in public spaces. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Puebla hotel.

  • 1 floor
  • 21 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Smoking in designated areas
Collection O Al otro lado del rio, Puebla offers 21 accommodations with a safe and complimentary bottles of water. 32-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 300 metres
  • Parking on site (MXN 50 per night)

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 1 floor
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 50 per night
  • Pet fee: MXN 300 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Al Otro lado Rio Hotel Puebla
Al Otro lado Rio Hotel
Al Otro lado Rio Puebla
Al Otro lado Rio

Frequently asked questions

Is parking available at Collection O Al otro lado del rio, Puebla?

Yep, Collection O Al otro lado del rio, Puebla has a self car park for MXN 50 per night. A self car park is also available, for a fee.

How much does it cost to stay at Collection O Al otro lado del rio, Puebla?

As of 17 Dec 2025, prices found for a 1-night stay for 2 adults at Collection O Al otro lado del rio, Puebla on 21 Dec 2025 start from NZ$86.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Collection O Al otro lado del rio, Puebla?

No, Collection O Al otro lado del rio, Puebla does not offer an airport shuttle service.

What time are check-in & check-out at Collection O Al otro lado del rio, Puebla?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

Collection O Al otro lado del rio, Puebla Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 137 out of 203 reviews
Rating 8 - Good. 39 out of 203 reviews
Rating 6 - Okay. 15 out of 203 reviews
Rating 4 - Poor. 8 out of 203 reviews
Rating 2 - Terrible. 4 out of 203 reviews

Reviews

10/10 Excellent

Blanca Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diseño del hotel, limpio, no ruidos
Stayed 1 night in Aug 2025

8/10 Good

Jose, San Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2025

10/10 Excellent

Saul Ivan, Tlajomulco De Zúñiga

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very pintoresque!! Being a restored building but in a very charming way, makes this place unique! A restaurant is in the property but is not part of the hotel, limited parking but walking distance to downtown.
Stayed 4 nights in May 2025

10/10 Excellent

Victor

Travelled with family
Liked: Property conditions & facilities
It’s in a good location but the staff wasn’t very nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Hudson

Liked: Cleanliness, amenities, property conditions & facilities
Loved the colonial atmosphere and look to Al Otro Lado. The receptionist, Sheyla, was very friendly and helpful. The staff was nice and helpful. The unaffiliated restaurant in front is good, but a bit noisy during business hours, so if you want more privacy, ask for a room around the back patio.
Stayed 6 nights in May 2025

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing place

Nice people. Old convent converted rooms. Very nice. Comfortable beds and linens. Rooftop restaurant noisy some not all nights but lots of sound in Mexico. Neighborhood always felt safe and great weekend market across the street. Clean water morning coffee for 20 pesos. All good
Stayed 7 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only booked one night. The beds were nice and soft. I would definitivamente stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Cirilo

Stayed 1 night in Jul 2024

8/10 Good

MONICA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and easy going

The first night at the lavanda room was super noisy when people knock the fron door in the middle of the night, for the second night I ask for a fan so the little noise of the fan doesnt let other noises in, and had a perfect night sleep.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Me and my mom enjoyed our stay. Different from your traditional hotels.
Stayed 2 nights in Mar 2024

10/10 Excellent

Clive

Stayed 1 night in Feb 2024

8/10 Good

Maria, El Centro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, Hotel would stay there again
Stayed 2 nights in Feb 2024

6/10 Okay

maria

Travelled with partner
Liked: Staff & service
Clean but very small room especially the bathroom. There were many small mosquitoes in the room, although they were not bad, it was annoying to see them all the time in the room. There’s a restaurant in the same building and the noise is very loud especially Friday night and Saturday
Stayed 3 nights in Jan 2024

6/10 Okay

sock hoon

Travelled with partner
Liked: Cleanliness, staff & service
The hotel has character and its quiet. We were checked in on ground floor so its convenient for luggage. The courtyard layout is interestijg. Easy to walk to zocalo where there r plenty restaurant options and easy to browse main market. The downside is the doors r not shut completely so cold air gets in. I imagine it will be great in summer. But the shower is far from ideal. The water is super scorching hot and u cant adjust to somewhere in between even if u turn on a little of the cold tap. We took it for only one day and its because we r enroute to cholula and hot air balloon.
Stayed 1 night in Jan 2024

8/10 Good

Roxanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a pretty hotel in a good location. The staff were helpful. Our room was large. The hot water was slow to come in. It took 10 minutes and then was only lukewarm. The television would turn off unexpectedly and was not reliable.
Stayed 3 nights in Oct 2023

10/10 Excellent

Merrill

Liked: Amenities
It’s a former convent and it’s really peaceful and quiet. The property has great seating areas to relax. This is in someways a trip to old Mexico. The colors of the buildings are amazing and very calming. Great staff, hot shower, fast internet and very secure. Within a short distance are many restaurants, bars and cafes. The Zocalo is 6 minutes away. Close but far enough away. This is now my choice when I come to Puebla.
Stayed 2 nights in Jul 2023

10/10 Excellent

Merrill

Liked: Property conditions & facilities
My second stay and this hotel is in a quiet area, clean, great courtyard to sit in, internet was great, shower was hot and easy 6 minute walk to Zocalo and many restaurants.
Stayed 2 nights in Jul 2023

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Leonardo, Whitby

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, with an excellent location!!! And above on thT, Pet friendly. My family spend a great weekend.

10/10 Excellent

Dianne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Great location, helpful staff and comfy rooms.
Stayed 1 night in Jan 2022

2/10 Terrible

ericka

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible!!!! Llegue en la noche, solo ocupo el lugar para dormir y bañarme, pues en la noche no había agua . Salí y al regresar no tengo agua en ninguna de las 2 habitaciones. El personal de recepción no da ninguna solución más que una cubeta de agua. Por que ella no es el plomero y no sabe arreglar el problema. La manager no está, ni nadie que pueda dar solución. No me cambiaron se habitación, no tengo agua por lo que ni los dientes nos podemos lavar y no hay manager que solucione ningún problema y la persona encargada es sumamente ruda. El precio es de 2,800 por 2 habitaciones y sin el servicio básico como es el agua. Recomendación duerme en tu carro si no siquiera te vas a poder bañar.
Stayed 1 night in Dec 2021

10/10 Excellent

Celeste

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Terrific location. Lovely, warm staff. Hot shower! Strong wifi. Charming rooms & common areas. Unfortunately, due to COVID, no morning coffee :(
Stayed 4 nights in Nov 2021

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming. Comfortable, simple, relaxed, romantic. Lovely courtyard. Friendly, accommodating staff; not much English but good natured about figuring out what we needed. I’d stay there again in a heartbeat. It’s not brand new shiny perfect; it’s much nicer than that.
Stayed 5 nights in Nov 2021