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Sonata Hotel

3.5 star property
Hotel in San Andrés Cholula with 24-hour front desk and outdoor pool

Photo gallery for Sonata Hotel

Outdoor pool
Grand Deluxe 2 King Beds, Non smoking | Private kitchen
Exterior
Suite Ejecutiva
Poolside bar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

Map
18 Blvd. Europa, San Andrés Cholula, PUE, 72830
  • University Cultural Center of BUAP
    ‪6 min drive‬
  • Angelopolis Commercial Center
    ‪6 min drive‬
  • Great Pyramid of Cholula
    ‪11 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite de Lujo

Suite de Lujo

Suite de Lujo

8.2 out of 10
Very good
(16 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Ejecutiva

Suite Ejecutiva

Suite Ejecutiva

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe 2 King Beds, Non smoking

Grand Deluxe 2 King Beds, Non smoking

Grand Deluxe 2 King Beds, Non smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Smart TV
Down duvet
Separate bedroom
Hairdryer
  • Sleeps 6
  • 2 King Beds

View all photos for Suite Luxury

1 bedroom, down duvets, in-room safe, desk

Suite Luxury

  • Sleeps 2
  • 1 King Bed

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Exterior

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The price is NZ$84
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About the area

San Andrés Cholula

At Sonata Hotel you'll be 4 km (2.5 mi) from Anahuac University and 4.7 km (2.9 mi) from Loro Puebla Zoo. Highlights at this hotel include in-room free WiFi, balconies and Smart TVs. .This smoke-free hotel offers an outdoor pool, free WiFi in public areas and concierge services. Added amenities include laundry facilities, a 24-hour front desk and a terrace. There's also the convenience of valet parking. .Attractions within a 15-minute drive of this 3.5-property class Lomas de Angelópolis hotel include Angelopolis Commercial Center and Zócalo de Puebla.

What's nearby

  • La Vista Country Club - 3 min drive - 3.8 km
  • University Cultural Center of BUAP - 6 min drive - 5.7 km
  • Angelopolis Commercial Center - 6 min drive - 7.2 km
  • Metropolitan Auditorium - 7 min drive - 7.5 km
  • Great Pyramid of Cholula - 11 min drive - 12.4 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 24 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 36 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McCarthy's Irish Pub - ‬3 min walk
  • ‪Wild Dog Sonata - ‬4 min walk
  • ‪Tarlets Coffee - ‬4 min walk
  • ‪Seratta Café - ‬4 min walk

About this property

Sonata Hotel

Hotel in San Andrés Cholula with 24-hour front desk and outdoor pool
Sonata Hotel offers its guests an outdoor pool, a terrace, and concierge services. WiFi is free in public spaces. Sonata Hotel also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Parking is available for a fee.

This 3.5-star San Andrés Cholula hotel is smoke free.

  • 66 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
Sonata Hotel offers 66 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Beds feature down duvets. Smart televisions come with Netflix.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Lobby

Camino Real Puebla Angelopolis

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 1,766 reviews
The price is NZ$111
includes taxes & fees
6 July - 7 July
Camino Real Puebla Angelopolis

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Valet parking on site (surcharge)
  • Onsite parking options include a carport

Things to do

  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Netflix
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sonata Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Sonata Hotel San Andrés Cholula
Sonata San Andrés Cholula
Sonata Hotel San rés Cholula
Sonata Hotel Hotel
Sonata Hotel San Andrés Cholula
Sonata Hotel Hotel San Andrés Cholula

Frequently asked questions

What is the cancellation policy at Sonata Hotel?

Sonata Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sonata Hotel?

Yep, Sonata Hotel has a self car park, for a fee.

Does Sonata Hotel have a pool?

Sonata Hotel has an outdoor pool.

Is Sonata Hotel family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Sonata Hotel is a hit with families.

Is there a free airport shuttle available at Sonata Hotel?

No, Sonata Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Sonata Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sonata Hotel?

No, pets and service animals are not allowed.

Sonata Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 300 out of 674 reviews
Rating 8 - Good. 167 out of 674 reviews
Rating 6 - Okay. 102 out of 674 reviews
Rating 4 - Poor. 55 out of 674 reviews
Rating 2 - Terrible. 50 out of 674 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was the first hotel room I've been in for a long time that had no refrigerator, other than that it was a nice stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Ricardo

Stayed 1 night in Feb 2025

6/10 Okay

Irene

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked Sonata Hotel for my 7 Day Trip from California. I wasn't allowed to check in earlier than 3pm. Not a big deal since they were at least able to hold my luggage until check in time. Hotel View was beautiful from the 6th floor. Issues: Daily Room Service was POOR, the first two nights, they didn't change the bathroom trash can , which was the only trash can for the WHOLE ROOM ! They also NEVER swept the floors, the left trash on the floor every day. I ended up sort of sweeping off obvious trash. Also, on the 2nd Night, My room key wasn't working so I notified front desk. The attendants seemed bothered and accused me of giving them the wrong room number as if it was my fault. Then one of them told me that someone else had checked in that room. I PANICKED!! I ask them to immediately walk me to the room to check on my stuff. They seemed even more bothered and careless and continued to argue that I was probably giving them the wrong room number. Until finally a third lady with wavy hair , sort of short in a ponytail approached and was able to take me to my room and realized that I was giving the the right room. Long story short, it was the person who checked me in who mistakenly put the wrong names in the wrong rooms. When we came back down, i was given a new key and the nice lady was super apologetic. Not like the other two who seemed to HATE their jobs and were EXTREMELY RUDE AND UNPROFESSIONAL. I wasn't able to get their names but one of them was wearing some flower
Stayed 7 nights in Mar 2025

6/10 Okay

Sheila

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

frank osagie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

2/10 Terrible

Jose Ernesto, San Pedro Garza García

Business traveller
Disliked: Cleanliness, staff & service, amenities
Very unpolite and unprofessional staff. No room service. There's a Keurig coffee pod machine but they only provided one pod per stay. Sadly, the only option in Lomas de Angelópolis.
Stayed 1 night in Oct 2024

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CHOLULA AREA IN PUEBLA MEXICO IS A BEAUTIFUL AREA, SAFE, GOOD FOOD, EASY TO WALK
Stayed 3 nights in Sep 2024

10/10 Excellent

Luis Gael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ppp
Stayed 1 night in Aug 2024

4/10 Poor

melissa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Jorge

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A pity ! Rooms lack maintenance. Broken closet panes marked with an X. The bed cover ripped. The fridge did not work. No floor mats and hand towels in the bathroom. You didn’t get a sense the room was clean. Several mosquitoes in the room. Just a very bad experience overall.
Stayed 1 night in Aug 2024

4/10 Poor

SOFIA, Montgomery

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Le falta mucho mantenimiento, el Personal miy amable pero son muy pocos y se vuelven locos. Me tuvieron que cambiar de cuarto, laa sábanas sucias, las toallas desilachadas. No volvería
Stayed 1 night in Jul 2024

10/10 Excellent

frank osagie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

frank osagie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

4/10 Poor

Michelle

Travelled with family
Disliked: Staff & service
No es posible que sea un hotel y que no haya toallas suficientes ni para bañarse.
Stayed 1 night in Mar 2024

6/10 Okay

Luis

Business traveller
Liked: Cleanliness, property conditions & facilities
La tv nunca funciono bien la reporte y no fueron aarreglarla
Stayed 1 night in Jan 2024

6/10 Okay

Gloria

Great area, ok hotel
Stayed 2 nights in Dec 2023

6/10 Okay

Gloria

Stayed 2 nights in Dec 2023

8/10 Good

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for the issue the stuff had with our AC. In the first room we’ve been in we didn’t have hot air in the AC then they had to transfer us to another room but it didn’t have cold air option in the AC. Temperature in the rooms was always an issue. Overall it was pretty nice.
Stayed 2 nights in Nov 2023

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Jose, Tijuana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 6 nights in Oct 2023

10/10 Excellent

Michael

Stayed 1 night in Oct 2023

10/10 Excellent

Neil Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the second time i have stayed there and it was just as good as the first time. This hotel is my go when in Puebla
Stayed 1 night in Sep 2023

8/10 Good

Regina T

Stayed 2 nights in Sep 2023

8/10 Good

Leticia Reina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sería conveniente tener la misma calidad que encontramos meses atrás. Ahora, las toallas estaban deshilachadas y percudidas, la regadera goteaba y el piso estaba lleno de sarro. No hubo cuidado para darnos toalla de manos al día siguiente y la obtuvimos hasta que la pedimos. Si la habitación se paga para dos personas porqué sólo ponen una cápsula de café?. Creo que todo estaba mucho mejor hace algunos meses. Ojalá vuelva a estar como antes porque tiene una muy buena ubicación.
Stayed 2 nights in Aug 2023

8/10 Good

Haidee

Stayed 1 night in Aug 2023