Selection Riviera CancĂșn - All Inclusive

4.5 star property
Luxury resort on the beach, with 5 outdoor pools

Photo gallery for Selection Riviera CancĂșn - All Inclusive

5 outdoor pools
6 restaurants, international cuisine
Couples treatment room(s), sauna, hot tub, steam room
Exterior
Premium bedding, down duvets, free minibar, in-room safe

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Laundry
The current price is NZ$355
includes taxes & fees
20 Oct - 21 Oct

Explore the area

View map
Carretera Cancun - Tulum km 27.5, Bahia Petempich, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    â€Ș2 min walk‬
  • Place, Puerto Morelos Beach
    â€Ș5 min drive‬
  • Place, Petempich Bay
    â€Ș17 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    â€Ș28 min drive‬

Room options

Premium Room, Pool View

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
Down duvet
  • 48 sq m
  • Sleeps 3
  • 2 Double Beds

Premium Single Room, Pool View

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 48 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite, Pool View (Single Use)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 59 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite, Pool View

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Single Room, Pool View

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
Down duvet
  • 59 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Family Room, Pool View

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Junior Suite (Pool Walkout | Single Use)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 59 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite (Pool Walkout )

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Family Single Room, 1 Bedroom (Pool Walkout )

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 59 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Family Room, 1 Bedroom (Pool Walkout )

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 59 sq m
  • Sea view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 59 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Premium Single Room (Swim Up)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 50 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Swim Up)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Family Single Room, 1 Bedroom, Ocean View (Ocean View)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 59 sq m
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Family Room, 1 Bedroom, Ocean View (Ocean View)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 59 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Suite, Corner (Ocean Front | Single Use)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 115 sq m
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Suite, Corner (Ocean Front)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 115 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Single Room (Promo)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 48 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Premium Room (Promo)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
Down duvet
  • 48 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Selection Riviera CancĂșn - All Inclusive. You'll be within a 10-minute walk of Arrecife de Puerto Morelos National Park and 2.2 km (1.4 mi) from Petempich Bay. Highlights at this all-inclusive resort include 6 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the hot springs/mineral springs and sauna. The restaurant, Martinette, serves international cuisine. With 6 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find umbrellas, and enjoy the 2 outdoor tennis courts and free kids' club. Other amenities include a gym, a children's swimming pool and a coffee shop/cafe. Free buffet breakfast is available daily between 7:00 AM and 11:30 AM. There's also the convenience of free valet parking. .Within a 20-minute drive of this 4.5-property class Puerto Morelos resort, attractions include Moon Palace Golf Club and Puerto Morelos Beach.

What's nearby

  • Puerto Morelos Town Square - 2 min walk - 0.2 km
  • Ojo de Agua Beach - 5 min walk - 0.4 km
  • Puerto Morelos Beach - 5 min drive - 3.6 km
  • Crococun Zoo - 7 min drive - 6.0 km
  • Petempich Bay - 17 min drive - 8.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • â€ȘVilla Marina - ‬17 min drive
  • â€ȘPreferred Club Bar - ‬7 min drive
  • â€ȘRoute 66 - ‬16 min drive
  • â€ȘVivace - ‬5 min walk
  • â€ȘLe Chique - ‬5 min walk

About this property

Selection Riviera CancĂșn - All Inclusive

Luxury resort on the beach, with 5 outdoor pools
Selection Riviera CancĂșn - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Selection Riviera CancĂșn - All Inclusive offers its guests a full-service spa, 5 outdoor swimming pools, outdoor tennis courts, and a health club. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Free breakfast is served daily.

A children's pool, a complimentary children's club, and a garden are also featured at the luxury Selection Riviera CancĂșn - All Inclusive. Free valet parking is available.

This 4.5-star Puerto Morelos resort is smoke free.

  • 435 guestrooms or units
  • 4 buildings
  • 6 dining venues
  • 6 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Selection Riviera CancĂșn - All Inclusive offers 435 air-conditioned accommodations, which are accessible via exterior corridors, and features indoor private hot tubs and free minibar items. Rooms open to balconies. Beds feature down duvets and premium bedding. Televisions come with cable channels. Guests have access to shared bathrooms. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes and telephones. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit

Parking and transport

  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • El Muelle
  • L Olivetto
  • La Brisa
  • Martinette
  • Nopal

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Bicycle storage
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Tennis lessons

Family friendly

  • 5 outdoor pools
  • Baby bath
  • Baby monitor
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Lift (90 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Shared bathroom (in-room sink)
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 2 years old or younger stays free per registered adult when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Palmar Riviera Maya Inclusive
Palmar Riviera Maya by Tafer AI
Palmar Beach Resort Spa Riviera Maya
Palmar Beach Resort and Spa Riviera Maya - All Inclusive Resort
Palmar Beach Riviera Maya by Tafer Hotels Resorts All Inclusive

Frequently asked questions

What is the cancellation policy at Selection Riviera CancĂșn - All Inclusive?

Selection Riviera CancĂșn - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Selection Riviera CancĂșn - All Inclusive?

As of 19 Oct 2025, prices found for a 1-night stay for 2 adults at Selection Riviera CancĂșn - All Inclusive on 20 Oct 2025 start from NZ$355.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Selection Riviera CancĂșn - All Inclusive?

Yep, Selection Riviera CancĂșn - All Inclusive has free valet parking.

Are there any beaches close to Selection Riviera CancĂșn - All Inclusive?

The closest beach to Selection Riviera CancĂșn - All Inclusive is Maroma Beach (21.2 km).

Is there a spa on site at Selection Riviera CancĂșn - All Inclusive?

Yep, there is an onsite spa at Selection Riviera CancĂșn - All Inclusive. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Selection Riviera CancĂșn - All Inclusive have a pool?

Selection Riviera CancĂșn - All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 8:00 AM to 7:00 PM.

What luxury perks are available at Selection Riviera CancĂșn - All Inclusive?

Selection Riviera CancĂșn - All Inclusive features 5 outdoor pools, a full-service spa and a health club. All guestrooms come with Hot tubs, Private jetted baths and premium bedding.

What makes Selection Riviera CancĂșn - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Selection Riviera CancĂșn - All Inclusive.

Is Selection Riviera CancĂșn - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as changing tables and baby monitors in the guestrooms, it's no surprise that Selection Riviera CancĂșn - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Selection Riviera CancĂșn - All Inclusive?

Yep, all rooms come with private hot tubs.

Does Selection Riviera CancĂșn - All Inclusive serve breakfast?

Yeah, free buffet brekkie is served daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Selection Riviera CancĂșn - All Inclusive?

No, Selection Riviera CancĂșn - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Selection Riviera CancĂșn - All Inclusive?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Selection Riviera CancĂșn - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Selection Riviera CancĂșn - All Inclusive?

No, pets are not allowed.

Reviews

Selection Riviera CancĂșn - All Inclusive Reviews

7.6

Good

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 64 out of 153 reviews
Rating 8 - Good. 34 out of 153 reviews
Rating 6 - Okay. 26 out of 153 reviews
Rating 4 - Poor. 13 out of 153 reviews
Rating 2 - Terrible. 16 out of 153 reviews

Reviews

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely resort. We had everything we needed. The pools were clean, the food was good and the room were cleaned well and daily. The only drawback was all the seaweed which was not their fault. It was also really scarce the occupancy was low for the time of year and the size of the place. Not sure why it really was great all around.
Stayed 11 nights in Jul 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Staff was extremely friendly, made you feel at home. The resort was gorgeous! Beach as closed, but Ivan and Julian did amazing at helping us plan excursions. Angel greeted us with a big smile and was so sweet! The check in/out was easy. The entire staff was 5/5 stars. Food was also delicious, staff made sure to keep everything super clean everywhere!
Stayed 3 nights in Jul 2025

10/10 Excellent

Han Mai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really love this place . The staffs were very friendly and very good service . Room was very clean and comfortable and specially food was so delicious and very fresh seafood. Definitely we will come back and highly recommended to all our friends .
Stayed 5 nights in Jul 2025

8/10 Good

Heidi, Tacoma

Liked: Cleanliness, amenities
Stayed 5 nights in Jun 2025

8/10 Good

Paramjit

Stayed 3 nights in Jun 2025

10/10 Excellent

Bassam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff great people needs more activity
Stayed 3 nights in Jul 2025

8/10 Good

Juan Martin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Merita

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The beeach was not available to use at all, and that disappointed us alot , and no activities or shows at all, would not go there anymore:(
Thw beech
Stayed 5 nights in Jun 2025

4/10 Poor

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Great service and. However its 45 minutes from cancun actually
Stayed 5 nights in Jun 2025

10/10 Excellent

Erion

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a amazing place and the rooms and services where great 100% recommend
Stayed 7 nights in Jun 2025

4/10 Poor

Orisdalvis

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
They do not have what they offer, only 2 restaurant open and no buffet
Stayed 5 nights in Jun 2025

10/10 Excellent

Dmytro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Polite staff, clean pools, great food, nice atmosphere.
Stayed 5 nights in Jun 2025

10/10 Excellent

Heath, Port Allen

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at the property. They are in the middle of doing a facelift to it (paint mostly) but the food was great and the staff were excellent. So nice and accommodating. We went with a group of 6, 2 adults and 4 children. All of the kids had a blast, and we were able to relax and chill by the pool. The beach had lots of seaweed, but it’s not the resorts fault, it was everywhere, at all resorts. It is just the time of the year that we went. Overall, i would give the property a 9/10
Stayed 4 nights in Jun 2025

10/10 Excellent

Star

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all excellent!! They made us feel very welcome and attended to!! The rooms and property were absolutely beautiful!! The only down fall was the sargassum so we couldn't enjoy the beach but it didn't bother us too much because we enjoyed the swim up pools! We will definitely come back to this resort!
One of the swim up bars at night.
Stayed 5 nights in Jun 2025

6/10 Okay

Veronica

Travelled with family and small children
Liked: Cleanliness
The resort was ok overall. We had a really hard time getting information. When we would ask something they would refer us to a different person and then a different. When we tried playing tennis we had to go ask for the balls and rackets and they told us it wasn't available until later that evening. When I called to ask for the pool hours they told me they all closed at 5pm which we found very odd. The only swim up bar open until later is the adult pool. Wish they would keep the swim up bar at the other pool a little later than 5pm. The resort credits are an inconvenience as they still make you pay only covering 20% of it. Servers in restaurants were very nice and on top of things.
Stayed 4 nights in Jun 2025

10/10 Excellent

Valeria

Liked: Cleanliness
Stayed 6 nights in Jun 2025

10/10 Excellent

Armando

Liked: Amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

Pamela Joy Jose

Stayed 4 nights in May 2025

6/10 Okay

Alvaro

Stayed 5 nights in Jun 2025

6/10 Okay

Tina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was mine and my boyfriend’s first time in Mexico, we got lots of information about how the country works and the people. Lots of excursion options even during off season. Only complaint is about the seaweed smell which would have been nonexistent if we weren’t here during seaweed season.
Stayed 7 nights in May 2025

2/10 Terrible

Vailica

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The hotel is beautiful however it felt like a zombie vacation where is the people ! They listed multiple restaurants however it’s only 2! No hot tubs only if u have a swim up room . Karaoke night had 2 people . You couldn’t access the beach it’s full of seaweed . There is a hot tub in your room however it’s no hot water the water was near warm if that. The staff was nice however i felt it was a waste of vacation. At 8:00 It’s no moment you can’t get in the pool. We were told there was an adult pool however there were kids in the pool kids ran up in down the hallway as well maybe so much noise. Not to mention at dinner 2 kids ran in screamed the entire night one little guy sit under my table near my leg it was his birthday the best part was singing happy birthday to the adorable guy. I booked 2 rooms over 2k in I would say me being a traveler this was my worst experience. Not to mention I was hounded to do a presentation.
Stayed 3 nights in May 2025

8/10 Good

Jorge Bustos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and enjoyed the menu
Stayed 4 nights in Mar 2025

6/10 Okay

Destiny

Stayed 4 nights in Feb 2025

4/10 Poor

Robert Leach

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is under new ownership. The staff is under trained and often provided incorrect information to guests. Was not informed until my last day that the $70/day room credit had to be utilized each day or forfeited. Staff at spa informed my daughter it was cumulative and she ended up paying almost $200USD for a 40 minute message OUTRAGEOUS. Mexico is NOT cheap. Started booking airport transportation through the resort. Quoted $180USD round trip. Found my own at $115. Beware of this resort the facility is old and in disrepair. Portions of meals changed daily getting smaller and smaller each day. The lobster upgrade was a ridiculous $75USD at an all inclusive for 2 lobster tails, you can decide for yourself but I’m not going back.
Stayed 7 nights in Apr 2025