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Ciyé Hotel

Property class: 3.5

Photo gallery for Ciyé Hotel

A pool area with lounge chairs and umbrellas, a thatched-roof structure in the background, and a view of greenery and hills.
A hotel room with a bed, a ceiling fan, a dining area with a table and chairs, and a view of the outdoors.
A multi-level building with a central courtyard featuring a large tree, benches, and hanging lanterns.
The entrance to Ciyé Hotel with a wooden facade, a neon sign, and potted plants.
A person sitting on a beach blanket with a meal and drinks.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
The current price is NZ$323
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
Av. Tercer Mundo, 5, San Francisco, NAY, 63732
  • Place, Entreamigos
    ‪1 min walk‬
  • Place, San Pancho Nayarit Market
    ‪10 min walk‬
  • Place, Playa San Francisco
    ‪19 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with two beds, a ceiling fan, and a view of the outdoor balcony.

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Basic Room

A modern hotel room with a large bed, a ceiling fan, a bedside table with a lamp, a bookshelf, and a seating area with a sofa and a coffee table.

Basic Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Classic Room

A modern hotel room with a large bed, a ceiling fan, a wall-mounted air conditioner, and a decorative painting.

Classic Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Room

A hotel room with a bed, a ceiling fan, a dining area with a table and chairs, and a view of the outdoors.

Deluxe Room

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

A hotel room with two beds, a dining area, and a ceiling fan.

Family Room

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

A hotel room with two beds, a dining area, and a large window with curtains.

Premium Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

San Francisco

Ciyé Hotel puts you in the centre of San Francisco, 0.8 km (0.5 mi) from San Pancho Nayarit Market and 4.7 km (2.9 mi) from Sayulita Beach. Highlights at this beach hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .A day of pampering can include Swedish massages, sports massages and body wraps along with aromatherapy and reflexology. The bistro, Amapá Bistró, is open for breakfast and brunch. Cantina Ciyé is the hotel's own rooftop bar, serving drinks along with brunch. Plus you'll find free Wi-Fi in public areas and free use of bicycles. .Attractions within a 30-minute drive of this 3.5-property class San Francisco hotel include Bay of Banderas and Playa Bucerías.

What's nearby

  • Entreamigos - 1 min walk - 0.0 km
  • Angelical Spa - 7 min walk - 0.6 km
  • San Pancho Nayarit Market - 10 min walk - 0.9 km
  • Playa San Francisco - 19 min walk - 1.6 km
  • Sayulita Beach - 19 min drive - 8.8 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 52 min drive

Restaurants

  • ‪Cafe Paraiso - ‬6 min walk
  • ‪Taquería los Arbolitos - ‬7 min walk
  • ‪La Taza de Café - ‬8 min walk
  • ‪Marias - ‬5 min walk
  • ‪Chido Greens - ‬6 min walk

About this property

Ciyé Hotel

Ciyé Hotel offers its guests an outdoor pool and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at Ciyé Hotel.

This 3.5-star San Francisco hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Built in 2021
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • On-site shopping
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue
Ciyé Hotel offers 20 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include sports massages, Swedish massages, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

A couple relaxing in a hot tub with drinks, surrounded by thatched-roof huts.
Witari Hotel Boutique
San Francisco
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.9 out of 5, Exceptional, 150 reviews
The price is NZ$282
includes taxes & fees
28 Sept - 29 Sept
Witari Hotel Boutique

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 200 per day)

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Private picnics

Restaurants on site

  • Amapá Bistró
  • Bar Tzicuri
  • Cantina Ciyé

Things to do

  • 9-hole adjacent golf course
  • Free bicycle rentals
  • Outdoor pool
  • Shopping

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Beach towels
  • Direct access to the beach
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 11 and younger are not allowed at this property. All guests older than 11 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Off site parking fee: MXN 200 per day (5 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 9:00 AM to 8:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger aren't allowed at this property.

Property is also known as

Ciyé Hotel Hotel
Ciyé Hotel San Francisco
Ciyé Hotel Hotel San Francisco

Frequently asked questions

Are there any beaches close to Ciyé Hotel?

Yep, Ciyé Hotel is a short 19-minute walk from Playa San Francisco. Fun beach activities include surfing, snorkelling and body boarding.

How much does it cost to stay at Ciyé Hotel?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at Ciyé Hotel on 28 Sept 2026 start from NZ$323, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Ciyé Hotel?

There's no onsite spa, but this property does offer services like body wraps and body scrubs, as well as prenatal massages.

Does Ciyé Hotel have a pool?

Ciyé Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 8:30 PM.

What makes Ciyé Hotel a romantic place to stay?

Couples spa treatments and garden-view dining, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Ciyé Hotel.

Is there a free airport shuttle available at Ciyé Hotel?

No, Ciyé Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Ciyé Hotel?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast and brunch.

What time are check-in & check-out at Ciyé Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Ciyé Hotel?

No, only service animals are allowed.

Is there a golf course on site at Ciyé Hotel?

There is a golf course next to Ciyé Hotel.

Ciyé Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 34 out of 46 reviews
Rating 8 - Good. 11 out of 46 reviews
Rating 6 - Okay. 0 out of 46 reviews
Rating 4 - Poor. 1 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel.
Stayed 10 nights in Feb 2026
Verified review

10/10 Excellent

Great staff and location. Awesome pool
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms were spotless. Staff very accomadating.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Amazing boutique hotel
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, close to everything, very chic decor and loved the breakfast basket each morning. Only drawback was it can be quite noisy between the loud music from the bar across the street late into the night, the roosters start squawking around 3am and then kids at the school on the other side around 8 :D
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and great service
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Staff is great and helpful. Everything is well maintained and clean.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close to dining and beach. Rooms are very nice and staff is super friendly. They have bikes to ride around town free for guests. We would definitely stay there again.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, with awesome rooftop pool, close to beach in this wonderful place of San Pancho
Stayed 3 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, quiet and excellent service.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and well kept. Staff is amazing !
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.. check in and out seamless.. nice big clean room..balconies.. continental breakfast delivered to the room every month.. fresh Oj and coffee with warm croissants. Peaceful.. nice bar on the roof.. Alan great bartender. I didn’t get the name of front desk staff but again excellent wand room attendants in housekeeping were fantastic as well.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevators, limited parking space.,prices on beverages are way too expensive.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, as an older traveler, the lack of elevator made access (especially to the pool) difficult...the access to the swimming pool was dangerous without a handrail into the pool - this is something that can be fixed...the staff were wonderful - very helpful and courteous...the hotel location was excellent...the "fresh drinking-water stations" weren't very useful, since the water could only be taken with small cups (provided)...all-in-all, a good experience...
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The property is exactly as pictured. The staff were great, especially the bartenders at the pool. We enjoyed sunsets at the rooftop pool. The furnishings are beautiful and high quality. The location is perfect. Thank you for a great stay.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite hotel, this place is perfectly situated, with a friendly staff. No frills and yet feels very luxurious. The room was extremely clean, the staff super friendly, and we loved our week there. We will be back and can’t wait.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples Romantic Haven

I highly recommend staying here on your trip to San Pancho. The rooms are luxurious, the morning coffee and breakfast delivered to your room with warm croissants is divine, and the roof top pool is the perfect escape in this tropical oasis. The staff here are absolutely incredible. Helpful, patient with our broken Spanish as well practice, and so very warm.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a gem. We enjoyed our stay. Staff is super friendly and helpful. Everything is very clean. The pool on the rooftop is great and we were often the only once up there. The hotel is right in the center of town. 100 meters to the beach and everything right outside your front steps. So if you like that, this is a great place to stay. It does get a bit noisy and the hotel provides earplugs. But the music stops by midnight usually. The nreakfast that arrives at your door in the morning is a very nice touch. Overall very nice place to stay.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PLUS: The hotel is by the beach and in the center of restaurants, bars, shops, etc. MINUS: San Pancho is noisy until 11 pm or midnight. As long as you like to party, it's a great place to stay. The morning in-the-room coffee, croissant, & OJ was the best.
Stayed 11 nights in Feb 2025
Verified review

4/10 Poor

Disliked: Staff & service, amenities
Clean, comfortable and convenient. Staff Front Desk needs more customer service training.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the rooftop pool. Short of excellent due to very loud street music every night. Mercifully stops around 10:15
Stayed 7 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location....a little noisy at night, but that's to be expected given the location. Room only had 1 bed....they call it a queen, but more like a double....next time will ask for 2 beds. No elevator to 4th floor pool.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tose de 10
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Realmente desestresante

Excelente trato y servicio, buena ubicacion, instalaciones agradables, en el punto exacto de restaurantes y bares.
Stayed 2 nights in May 2025