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Aparthotel

Maxwell Collection Romantic Zone

4.0 star property
Aparthotel with an outdoor pool, near Malecon

Photo gallery for Maxwell Collection Romantic Zone

Outdoor pool, free pool cabanas, pool umbrellas
1 Bedroom Suite Deluxe | Living area
1 Bedroom Suite Deluxe | Living area
1 Bedroom Suite Deluxe | Living area
1 Bedroom Suite Deluxe | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly
  • Kitchen

Explore the area

View map
466 Insurgentes Alta Vista, Puerto Vallarta, Jal., 48399
  • Place, Olas Altas Street
    ‪5 min walk‬
  • Place, Playa de los Muertos
    ‪7 min walk‬
  • Place, Los Muertos Pier
    ‪7 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪18 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, Pets allowed, Ocean View

Apartment, 1 Bedroom, Pets allowed, Ocean View | Terrace/patio

Apartment, 1 Bedroom, Pets allowed, Ocean View

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
  • 103 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | Living area

1 Bedroom Suite Deluxe

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
  • 102 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for 1 Bedroom Suite Corner

1 Bedroom Suite Corner | Living area

1 Bedroom Suite Corner

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
  • 123 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | Terrace/patio

1 Bedroom Suite Deluxe

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
  • 103 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed, 1 Queen Murphy Bed and 1 Twin Sofa Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | Dining room

1 Bedroom Suite Deluxe

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
  • 100 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | Living area

1 Bedroom Suite Deluxe

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
  • 123 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | Terrace/patio

1 Bedroom Suite Deluxe

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
  • 101 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | View from room

1 Bedroom Suite Deluxe

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
  • 101 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | Terrace/patio

1 Bedroom Suite Deluxe

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
  • 103 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | View from room

1 Bedroom Suite Deluxe

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
  • 102 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | View from room

1 Bedroom Suite Deluxe

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
  • 104 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for 1 Bedroom Suite Corner

1 Bedroom Suite Corner | View from room

1 Bedroom Suite Corner

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
  • 123 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | Living area

1 Bedroom Suite Deluxe

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | View from room

1 Bedroom Suite Deluxe

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
  • 103 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | Terrace/patio

1 Bedroom Suite Deluxe

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
  • 101 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | Terrace/patio

1 Bedroom Suite Deluxe

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 1 Bedroom Suite Corner

1 Bedroom Suite Corner | Living area

1 Bedroom Suite Corner

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for 1 Bedroom Suite Corner

1 Bedroom Suite Corner | Living area

1 Bedroom Suite Corner

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for 1 Bedroom Suite Deluxe

1 Bedroom Suite Deluxe | View from room

1 Bedroom Suite Deluxe

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
  • 103 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Sea View

Deluxe Apartment, 1 Bedroom, Sea View | Terrace/patio

Deluxe Apartment, 1 Bedroom, Sea View

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
  • 103 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Puerto Vallarta

At Maxwell Collection Romantic Zone you'll be within just a 15-minute stroll of popular places like Playa de los Muertos and Bay of Banderas. Highlights at this aparthotel include a restaurant, an outdoor swimming pool and in-room kitchens. .You can enjoy Smart televisions with digital channels, and each apartment features free WiFi, a coffee/tea maker and in-room massages. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a dishwasher. Nice touches to enhance your stay include bathrobes and premium bedding. A TV, a safe and a hairdryer are also available. .A pampering day can include deep-tissue massages and hot stone massages. SOHO Restaurant is the aparthotel's own bar. Enjoy the gym, free pool cabanas and pool loungers. Additionally, you'll find free Wi-Fi in public areas, concierge services and a terrace. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Romantic Zone aparthotel include Malecon and Cruise Ship Terminal.
View more Aparthotels in Puerto VallartaOpens in a new window

What's nearby

  • Olas Altas Street - 5 min walk - 0.5 km
  • Playa de los Muertos - 7 min walk - 0.6 km
  • Los Muertos Pier - 7 min walk - 0.6 km
  • Malecon - 19 min walk - 1.6 km
  • Camarones Beach - 3 min drive - 2.3 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 26 min drive

Restaurants

  • ‪Studs Bear Bar - ‬9 min walk
  • ‪Pancake House - ‬8 min walk
  • ‪The Corner Bar - ‬7 min walk
  • ‪Cafe Catedral - ‬7 min walk
  • ‪Sky Roof Pinnacle - ‬6 min walk

About this property

Maxwell Collection Romantic Zone

Aparthotel with an outdoor pool, near Malecon
Maxwell Collection Romantic Zone offers its guests an outdoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at Maxwell Collection Romantic Zone. Parking is available for a fee.

This 4-star Puerto Vallarta aparthotel is smoke free.

  • 40 guestrooms or units
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Maxwell Collection Romantic Zone offers 40 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower, bathrobes and hairdryers.

This Puerto Vallarta aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 50-inch Smart televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

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Property amenities

Pool/Spa

  • Deep-tissue massages
  • Free pool cabanas
  • Hot stone massages
  • In-room massages
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 500 per day)

Restaurants on site

  • SOHO Restaurant

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Griddle
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • A bar/lounge
  • A restaurant
  • Champagne service
  • Chef service

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch Smart TV with digital channels

Outdoor areas

  • Terrace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • One pet total
  • Fee: MXN 1,600 per pet per stay
  • Pets allowed in specific rooms

Suitability/Accessibility

  • No lift
  • Smooth flooring in room
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Phone
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe
  • Tour and ticket assistance

Things to do

  • Health club

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 40 units

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: MXN 600 for check-in between 8:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 4:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 1600 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 5000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 500 per day
  • Pet fee: MXN 1600 per pet, per stay
  • Late check-in fee: MXN 600 for check-in between 8:00 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number MHV201118TX7

We should mention

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Maxwell Collection at SOHO
Maxwell Residences at SOHO
MAXWELL RESIDENCES ROMANTIC ZONE
Maxwell Collection Romantic Zone Aparthotel
Maxwell Collection Romantic Zone Puerto Vallarta
Maxwell Collection Romantic Zone Aparthotel Puerto Vallarta

Frequently asked questions

What is the cancellation policy at Maxwell Collection Romantic Zone?

Maxwell Collection Romantic Zone offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Maxwell Collection Romantic Zone?

Yep, Maxwell Collection Romantic Zone has a self car park for MXN 500 per day.

Are there any beaches close to Maxwell Collection Romantic Zone?

Yep, Maxwell Collection Romantic Zone is a short 11-minute walk from Playa de los Muertos.

Is there a spa on site at Maxwell Collection Romantic Zone?

There's no onsite spa, but this property does offer services like sports massages.

Does Maxwell Collection Romantic Zone have a pool?

Maxwell Collection Romantic Zone has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Maxwell Collection Romantic Zone?

Maxwell Collection Romantic Zone features a health club, an outdoor pool and free pool cabanas.

What makes Maxwell Collection Romantic Zone a romantic place to stay?

A champagne service and romance packages, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Maxwell Collection Romantic Zone.

Is there a free airport shuttle available at Maxwell Collection Romantic Zone?

No, Maxwell Collection Romantic Zone does not offer an airport shuttle service.

Is there a bar or restaurant at Maxwell Collection Romantic Zone?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Maxwell Collection Romantic Zone?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Maxwell Collection Romantic Zone Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 111 out of 150 reviews
Rating 8 - Good. 20 out of 150 reviews
Rating 6 - Okay. 12 out of 150 reviews
Rating 4 - Poor. 2 out of 150 reviews
Rating 2 - Terrible. 5 out of 150 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emily, Whittier

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Comfy beds and spacious apartment!
Stayed 2 nights in Aug 2025

10/10 Excellent

Myra

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Daiana S

Liked: Cleanliness, amenities, property conditions & facilities
It’s a beautiful property, top notch w gorgeous views, located in the center of town yet on the hills. Mauricio was my concierge and he was on top of everything. Fortunately nothing was needed but he checked in daily. Strongly recommended. Pool was perfect with breathing views of the old town… beach was 7-10 min away. Thank you for the perfect gateway!
Stayed 5 nights in Jul 2025

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities
Very nice building. The unit we stayed in was beautiful and we'll furnished. The owners care about how the unit shows. The checkin process is awkward waiting for someone to get us, the parking is difficult and getting around the place Can be challenging at first with the elevators. Drawback was not being able to bring own drinks to the pool. The pool bar prices are ridiculous Ly high for Mexico.
Stayed 1 night in Jul 2025

10/10 Excellent

Raul

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Like the price and how close to dining option and shops. Did not like the checking in process, it took a little long and the front desk did not know who i was supposed to contact to get my key
Stayed 6 nights in Jun 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property and staff were great. Two complaints, the elevator to my unit never worked during my stay and the pool area was amazing but the staff wouldn’t allow you to bring outside bottle water into pool area.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jes Bodi

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Andrew Tae

Liked: Cleanliness, property conditions & facilities
Great place.
Stayed 5 nights in Jul 2025

10/10 Excellent

Vespaan

Travelled with group
Liked: Cleanliness, room comfort

Great choice for Puerto Vallarta

Great property within walking distance of the Zona Romantica
Stayed 3 nights in Jul 2025

10/10 Excellent

Lorena Liseth Ramos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
So beautiful and so close to everything!
Stayed 4 nights in Jul 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This pool is world class!! I've never seen a larger rooftop pool with the most epic views. Our room also had an amazing view. We had spectacular sunsets and a firework show every night. We loved the room too. It was modern but very comfortable. The bed was comfy and a ton of space. There was street noise when we went on the balcony, but we were prepared and brought our speaker. It was extremely walkable since there is a staircase on the right that leads to a sidewalk. We felt very safe. We walked almost everywhere, but Ubers were great for longer distances.
Stayed 5 nights in May 2025

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We couldn't have asked for a better stay. Condo had everything we hoped for. The view was amazing and everything is close by. However, the parking situation and the multiple elevators is very irritating.
Stayed 4 nights in May 2025

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice stay. The room was fantastic. Had everything we wanted/needed. Incredible view and responsiveness from hosts. The pool was so beautiful I could have spent the whole time up there but the only downside was you couldn’t bring your own snacks/drinks. You had to buy from their bar and it was expensive for what it was and they made my drink wrong twice. The food was fine, not great
Stayed 5 nights in May 2025

10/10 Excellent

Rosalie, Cedar Park

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooftop pool was gorgeous! Rooms were nice!
Stayed 2 nights in May 2025

10/10 Excellent

Alonte

Liked: Cleanliness, amenities, property conditions & facilities
We love SOHO and love how hospital the staff is when we come into town. Thank you for everything, you guys are impeccable. Ciao!
Stayed 5 nights in Apr 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place concierge team very professional and friendly. Would definitely recommend and come back to this property. Everyone at the property is very helpful and polite. Drinks at the pool are excellent! Only recommendation would be to have someone at the Main Street available to guide to the parking structure besides that everything was great!
Stayed 4 nights in Apr 2025

10/10 Excellent

Dionte

Travelled with partner
Liked: Amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Apr 2025

10/10 Excellent

Paulina

Liked: Cleanliness, room comfort

10/10 experience

Fantastic high end managed apartments in the most happening area of Puerto Vallarta. The rooftop pool is incredible, staff wonderful and very accommodating, available to answer questions over WhatsApp all the time. Very comfortable bed, incredible views from the terrace and fast WiFi. I loved it so much that I ended up changing plans and extending the stay by a couple of extra days. Thanks so much!
Stayed 4 nights in Apr 2025

8/10 Good

Gabriel Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property itself is absolutely beautiful with the infinity pool on the roof overlooking the mountains in the back and the ocean in the front with the city all around. The unit was very large and well kept with beautiful furniture and finishings. The location was very close to everything in the Romantik Zone with a simple 10-15 minute walk. The Ubers were VERY cheap though if you don't want to walk. Unfortunately, if you like to walk everywhere, the street you must cross to get anywhere was VERY busy. This was difficult to leave the property and made it very loud to sit on the balconies or even inside the front of the property due to how busy the road was. Overall, the stay was wonderful!
Stayed 5 nights in Apr 2025

10/10 Excellent

Billy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, great concierge services (they go above and beyond expectations) Will definitely recommend!
Stayed 13 nights in Apr 2025

10/10 Excellent

Holly

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Yan

Liked: Cleanliness, room comfort
Je crois que le service à la clientèle pourrait être amélioré Et qu’il y a vraiment un problème avec les ascenseurs dans cette propriété à part ça tout était parfait malgré tout nous y retournerons. Merci beaucoup.
Stayed 2 nights in Apr 2025

8/10 Good

Valentina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful..the location was perfect, and Carlos did a fabulous job checking us in. He was very attentive and I’d give him a 5 star rating. There was a gentleman at the concierge named Eddy that I thought was very unprofessional and rude. I brought 2 Canadian friends that now live permanently in Puerto Vallarta to show them how beautiful the building was. They had no intention of staying longer than perhaps 1 hr. We were about to board the elevator when another concierge person asked that they sign in. I apologized since I completely forgot and we returned back to the front counter. My friends filled out the visitor sheet and then this Eddy person interrupted the conversation and said that they needed to leave their residence identification at the counter. My friends replied that they didn’t feel safe enough to leave their identification ….but offered that the concierge could take a picture of it. This person Eddy became rude and extremely unprofessional and started asking what country my friends were from. He was very aggressive with them which was TOTALLY unnecessary. I understand the rules but because of Eddys actions your concierge team did not even offer to photocopy their ID., which in your RULES is allowed. Sadly my friends chose not to visit my rental a because they weren’t allowed and secondly because this man was rude and quite aggressive with them. People like Eddy prevented me from giving you a 5 star rating. :(
Stayed 7 nights in Apr 2025

8/10 Good

Renee

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property speaks for itself in terms of location and beauty. The accordion doors to the balcony, the rooftop pool, the generous sized bedroom and bath, all make for a wonderful place to stay. A couple of feedback notes the balcony doors do not seal completely, and therefore are not soundproof. Being located on a major road means if you are sleeping in the front room, it is very loud. In the unit we stayed in (and not all are the same) we found the beds too firm for comfort and woke up with sore backs and hips. I have stayed in a different unit in the past and while the road noise was consistent the previous beds were significantly more comfortable. A simple mattress pad would help.
Stayed 5 nights in Apr 2025

6/10 Okay

KALVIN

Travelled with partner
Liked: Amenities, property conditions & facilities
The room had a very cheap iron and ironing board it burned a hole in my shirt.
Stayed 5 nights in Apr 2025