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HĂŽtel Palace Royal Centre-Ville par JARO

4.0 star property

Photo gallery for HĂŽtel Palace Royal Centre-Ville par JARO

Indoor pool
Balcony view
Interior detail
Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed | View from room
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Gym
The current price is NZ$261
includes taxes & fees
31 May - 1 June

Explore the area

View map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5
  • Place, ThĂ©Ăątre Capitole
    â€Ș2 min walk‬
  • Place, Quebec City Convention Center
    â€Ș3 min walk‬
  • Place, ChĂąteau Frontenac
    â€Ș12 min walk‬
  • Airport, QuĂ©bec, QC (YQB-Jean Lesage Intl.)
    â€Ș19 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

8.8 out of 10
Excellent
(179 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Signature Room, 1 King bed and Sofa-bed

Signature Room, 1 King bed and Sofa-bed

Signature Room, 1 King bed and Sofa-bed

9.0 out of 10
Wonderful
(89 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Exterior View Family Suite, 2 Queen and 1 sofa bed

Exterior View Family Suite, 2 Queen and 1 sofa bed

Exterior View Family Suite, 2 Queen and 1 sofa bed

8.8 out of 10
Excellent
(28 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

9.0 out of 10
Wonderful
(78 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

9.8 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Classic Room, 1 Queen bed and glass shower

Classic Room, 1 Queen bed and glass shower

Classic Room, 1 Queen bed and glass shower

8.8 out of 10
Excellent
(23 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

8.2 out of 10
Very good
(41 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Signature Room, 1 Queen bed and Sofa-bed

Signature Room, 1 Queen bed and Sofa-bed

Signature Room, 1 Queen bed and Sofa-bed

9.2 out of 10
Wonderful
(37 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(35 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 Queen Bed and Sofa-bed (Interior)

Suite, 1 Queen Bed and Sofa-bed (Interior)

Suite, 1 Queen Bed and Sofa-bed (Interior)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Exterior View Suite, 1 Queen bed and Sofa-bed

Exterior View Suite, 1 Queen bed and Sofa-bed

Exterior View Suite, 1 Queen bed and Sofa-bed

9.0 out of 10
Wonderful
(55 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite with Panoramic City View, 1 King bed

Suite with Panoramic City View, 1 King bed

Suite with Panoramic City View, 1 King bed

8.8 out of 10
Excellent
(10 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for City View Family Suite, 2 Queen beds and Sofa-bed

City View Family Suite, 2 Queen beds and Sofa-bed

City View Family Suite, 2 Queen beds and Sofa-bed

9.0 out of 10
Wonderful
(70 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(75 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

9.2 out of 10
Wonderful
(79 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

9.0 out of 10
Wonderful
(43 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free wired internet

View all photos for Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

8.8 out of 10
Excellent
(61 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free wired internet

About the area

Québec City

HÎtel Palace Royal Centre-Ville par JARO places you in the centre of Québec City, within just a 15-minute stroll of popular places like Chùteau Frontenac and Quebec City Convention Center. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The steakhouse, Beffroi Steak House, is open for breakfast, lunch and dinner. Enjoy the gym, Hot tub and sauna. 4502 square feet (418 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free wired Internet in public areas, a snack bar/deli and laundry facilities. Each morning full breakfast is served between 7 AM and 11:00 AM. There's also the convenience of self parking. .Within a 15-minute walk of this 4-property class Old Quebec hotel, attractions include Grande Allée and Quebec City Town Hall.

What's nearby

  • ThĂ©Ăątre Capitole - 2 min walk - 0.2 km
  • Quebec City Convention Center - 3 min walk - 0.3 km
  • Grande AllĂ©e - 7 min walk - 0.6 km
  • Quebec City Town Hall - 8 min walk - 0.7 km
  • ChĂąteau Frontenac - 12 min walk - 1.0 km

Getting around

  • Quebec Palace Station - 9 min walk
  • Jean Lesage International Airport (YQB) - 23 min drive

Restaurants

  • â€ȘCabu - ‬6 min walk
  • â€ȘBar Le Drague - ‬3 min walk
  • â€ȘBrĂ»lerie St-Jean - ‬1 min walk
  • â€ȘCochon Dingue Rue Saint-Jean - ‬3 min walk
  • â€ȘPoutineville - ‬2 min walk

About this property

HĂŽtel Palace Royal Centre-Ville par JARO

As a guest of HĂŽtel Palace Royal Centre-Ville par JARO, you'll find an indoor pool, a hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and wired Internet is free in public spaces.

Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 4502 square feet (418 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly HĂŽtel Palace Royal Centre-Ville par JARO. Parking is available for a fee.

This 4-star Québec City hotel is smoke free.

  • 234 guestrooms or units
  • 4502 sq ft of conference space
  • 418 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
HĂŽtel Palace Royal Centre-Ville par JARO offers 234 accommodations with a safe and coffee/tea makers. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and in-room massages can be requested. Housekeeping is provided on a limited basis.

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includes taxes & fees
31 May - 1 June
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CAD 26 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11:00 AM for a fee: CAD 25 to 25 for adults and CAD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beffroi Steak House

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 4,502 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for CAD 15.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 25 to 25 for adults and CAD 15 to 15 for children
  • Self-parking fee: CAD 26 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

Property Registration Number 2026-11-30, 160705

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

HĂŽtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
HĂŽtel Palace Royal centre ville
HĂŽtel Palace Royal Hotel
HÎtel Palace Royal Québec City
HĂŽtel Palace Royal centre ville
HÎtel Palace Royal Hotel Québec City

Frequently asked questions

What is the cancellation policy at HĂŽtel Palace Royal Centre-Ville par JARO?

HĂŽtel Palace Royal Centre-Ville par JARO offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HĂŽtel Palace Royal Centre-Ville par JARO?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at HĂŽtel Palace Royal Centre-Ville par JARO on 31 May 2026 start from NZ$261, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HĂŽtel Palace Royal Centre-Ville par JARO?

Yep, HĂŽtel Palace Royal Centre-Ville par JARO has a self car park with in/out privileges for CAD 26 per day. A self car park is also available, for a fee.

Are there any beaches close to HĂŽtel Palace Royal Centre-Ville par JARO?

The closest beach to HĂŽtel Palace Royal Centre-Ville par JARO is Baie de Beauport (3.2 km).

Does HĂŽtel Palace Royal Centre-Ville par JARO have a pool?

HĂŽtel Palace Royal Centre-Ville par JARO has an indoor pool.

What makes HĂŽtel Palace Royal Centre-Ville par JARO a romantic place to stay?

1 hot tub and a lounge bar, as well as memory foam beds and massage services available in the guestrooms, help set the scene for a romantic weekend at HĂŽtel Palace Royal Centre-Ville par JARO.

Is HĂŽtel Palace Royal Centre-Ville par JARO family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that HĂŽtel Palace Royal Centre-Ville par JARO is a hit with families.

Does HĂŽtel Palace Royal Centre-Ville par JARO serve breakfast?

Yeah, full breakfast is on offer daily between 7 AM and 11:00 AM.

Is there a free airport shuttle available at HĂŽtel Palace Royal Centre-Ville par JARO?

No, HĂŽtel Palace Royal Centre-Ville par JARO does not offer an airport shuttle service.

Is there a bar or restaurant at HĂŽtel Palace Royal Centre-Ville par JARO?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at HĂŽtel Palace Royal Centre-Ville par JARO?

Check-in begins at 5:00 PM. Check-out time is 11 AM.

Are pets allowed at HĂŽtel Palace Royal Centre-Ville par JARO?

No, only service animals are allowed.

HĂŽtel Palace Royal Centre-Ville par JARO Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2038 out of 3808 reviews
Rating 8 - Good. 1097 out of 3808 reviews
Rating 6 - Okay. 419 out of 3808 reviews
Rating 4 - Poor. 150 out of 3808 reviews
Rating 2 - Terrible. 104 out of 3808 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Danny

Stayed 5 nights in Feb 2026

10/10 Excellent

Timothy

Stayed 3 nights in Feb 2026

10/10 Excellent

Scott, Raymond

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and the hotel is very unique. The facility is older but is well kept up. The large screen with under sea footage fits the room and theme very nicely. There is care and effort to make this hotel stand out from the others.
Stayed 3 nights in Feb 2026

10/10 Excellent

Frédéric

Liked: Cleanliness, staff & service, amenities
Rien Ă  redire !!
Stayed 1 night in Feb 2026

10/10 Excellent

Chelsey Anne

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were beautiful, beds comfy, staff were friendly, loved the balcony overlooking the pool area
Stayed 3 nights in Feb 2026

8/10 Good

Maureen

Stayed 5 nights in Feb 2026

10/10 Excellent

Michelle

Stayed 4 nights in Feb 2026

8/10 Good

Linda

Liked: Amenities
Old decor, but it was a good location and proximity to attractions and within walking distance to everything
Stayed 3 nights in Feb 2026

8/10 Good

Steven, Toronto

Stayed 3 nights in Feb 2026

10/10 Excellent

Roy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Th room was clean and the staff were great at the front desk!
Stayed 1 night in Jan 2026

10/10 Excellent

Phyrun

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2026

4/10 Poor

Jesse

Travelled with family
Disliked: Cleanliness
Poop? on the bathroom wall, used soap bar in the shower, used linens on the bed and "no more" when I called the desk. A second call resulted in new sheets, but only one torn blanket available. The suite was TINY, had to climb on beds to get out of eachothers way. The pool was cute and they had live music
Stayed 2 nights in Feb 2026

10/10 Excellent

Teresa

Stayed 1 night in Feb 2026

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Feb 2026

10/10 Excellent

Melissa

Stayed 2 nights in Feb 2026

10/10 Excellent

HĂ©lĂšne

Stayed 2 nights in Feb 2026

10/10 Excellent

Bronislav

Stayed 5 nights in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Jan 2026

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Friendly staff. Warm and clean room made for a nice stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Marie-Élise

Stayed 2 nights in Jan 2026

10/10 Excellent

Adrienne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was beautiful and in a great location
.staff was very helpful and friendly
Stayed 3 nights in Jan 2026

10/10 Excellent

Marie-HĂ©lĂšne

Stayed 1 night in Jan 2026

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Chambre petite. Mal insonorisée. Pas de valet parking. Bon accueil. Personnel compétant et sympathique.
Stayed 1 night in Jan 2026

4/10 Poor

Marie-Claude

Disliked: Cleanliness
La salle de bain vraiment pas propre les rideaux décroché dans la haut. Il ont vraiment besoin refaire les chambres l'hÎtel à besoin d'amour.
Stayed 1 night in Jan 2026