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Hôtel Palace Royal Centre-Ville par JARO

4.0 star property

Photo gallery for Hôtel Palace Royal Centre-Ville par JARO

Indoor pool
Front of property
Interior detail
Balcony view
Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$239
includes taxes & fees
31 Mar - 1 Apr

Explore the area

View map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5
  • Place, Théâtre Capitole
    ‪2 min walk‬
  • Place, Quebec City Convention Center
    ‪3 min walk‬
  • Place, Château Frontenac
    ‪12 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪17 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(167 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 1 King bed and Sofa-bed

Signature Room, 1 King bed and Sofa-bed

Signature Room, 1 King bed and Sofa-bed

9.0 out of 10
Wonderful
(82 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exterior View Family Suite, 2 Queen and 1 sofa bed

Exterior View Family Suite, 2 Queen and 1 sofa bed

Exterior View Family Suite, 2 Queen and 1 sofa bed

9.0 out of 10
Wonderful
(27 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

8.8 out of 10
Excellent
(74 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed, Courtyard View

Classic Room, 1 Queen Bed, Courtyard View

Classic Room, 1 Queen Bed, Courtyard View

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen bed and glass shower

Classic Room, 1 Queen bed and glass shower

Classic Room, 1 Queen bed and glass shower

8.8 out of 10
Excellent
(21 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

8.2 out of 10
Very good
(41 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Room, 1 Queen bed and Sofa-bed

Signature Room, 1 Queen bed and Sofa-bed

Signature Room, 1 Queen bed and Sofa-bed

9.2 out of 10
Wonderful
(35 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(35 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed and Sofa-bed (Interior)

Suite, 1 Queen Bed and Sofa-bed (Interior)

Suite, 1 Queen Bed and Sofa-bed (Interior)

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Exterior View Suite, 1 Queen bed and Sofa-bed

Exterior View Suite, 1 Queen bed and Sofa-bed

Exterior View Suite, 1 Queen bed and Sofa-bed

9.0 out of 10
Wonderful
(51 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite with Panoramic City View, 1 King bed

Suite with Panoramic City View, 1 King bed

Suite with Panoramic City View, 1 King bed

8.8 out of 10
Excellent
(9 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for City View Family Suite, 2 Queen beds and Sofa-bed

City View Family Suite, 2 Queen beds and Sofa-bed

City View Family Suite, 2 Queen beds and Sofa-bed

9.0 out of 10
Wonderful
(67 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(73 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

9.0 out of 10
Wonderful
(73 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

9.0 out of 10
Wonderful
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

8.8 out of 10
Excellent
(58 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

About the area

Québec City

Hôtel Palace Royal Centre-Ville par JARO places you in the centre of Québec City, within just a 15-minute stroll of popular places like Château Frontenac and Quebec City Convention Center. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The steakhouse, Beffroi Steak House, is open for breakfast, lunch and dinner. Enjoy the gym, Hot tub and sauna. 4502 square feet (418 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free wired Internet in public areas, a snack bar/deli and laundry facilities. Each morning full breakfast is served between 7 AM and 11:00 AM. There's also the convenience of self parking. .Within a 15-minute walk of this 4-property class Old Quebec hotel, attractions include Quebec City Town Hall and Quartier Petit Champlain.

What's nearby

  • Théâtre Capitole - 2 min walk - 0.2 km
  • Quebec City Convention Center - 3 min walk - 0.3 km
  • Grande Allée - 7 min walk - 0.6 km
  • Quebec City Town Hall - 8 min walk - 0.7 km
  • Château Frontenac - 12 min walk - 1.0 km

Getting around

  • Quebec Palace Station - 9 min walk
  • Jean Lesage International Airport (YQB) - 23 min drive

Restaurants

  • ‪Second Cup Café - ‬2 min walk
  • ‪Cochon Dingue Rue Saint-Jean - ‬3 min walk
  • ‪Cabu - ‬6 min walk
  • ‪Bar Le Drague - ‬3 min walk
  • ‪Brûlerie St-Jean - ‬1 min walk

About this property

Hôtel Palace Royal Centre-Ville par JARO

As a guest of Hôtel Palace Royal Centre-Ville par JARO, you'll find an indoor pool, a hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and wired Internet is free in public spaces.

Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 4502 square feet (418 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hôtel Palace Royal Centre-Ville par JARO. Parking is available for a fee.

This 4-star Québec City hotel is smoke free.

  • 234 guestrooms or units
  • 4502 sq ft of conference space
  • 418 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hôtel Palace Royal Centre-Ville par JARO offers 234 accommodations with a safe and coffee/tea makers. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and in-room massages can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CAD 26 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11:00 AM for a fee: CAD 25 to 25 for adults and CAD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beffroi Steak House

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 4,502 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for CAD 15.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 25 to 25 for adults and CAD 15 to 15 for children
  • Self-parking fee: CAD 26 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

Property Registration Number 2026-11-30, 160705

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City

Frequently asked questions

What is the cancellation policy at Hôtel Palace Royal Centre-Ville par JARO?

Hôtel Palace Royal Centre-Ville par JARO offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel Palace Royal Centre-Ville par JARO?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at Hôtel Palace Royal Centre-Ville par JARO on 31 Mar 2026 start from NZ$239, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hôtel Palace Royal Centre-Ville par JARO?

Yep, Hôtel Palace Royal Centre-Ville par JARO has a self car park with in/out privileges for CAD 26 per day. A self car park is also available, for a fee.

Are there any beaches close to Hôtel Palace Royal Centre-Ville par JARO?

The closest beach to Hôtel Palace Royal Centre-Ville par JARO is Baie de Beauport (3.2 km).

Does Hôtel Palace Royal Centre-Ville par JARO have a pool?

Hôtel Palace Royal Centre-Ville par JARO has an indoor pool.

What makes Hôtel Palace Royal Centre-Ville par JARO a romantic place to stay?

1 hot tub and a lounge bar, as well as memory foam beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Hôtel Palace Royal Centre-Ville par JARO.

Is Hôtel Palace Royal Centre-Ville par JARO family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Hôtel Palace Royal Centre-Ville par JARO is a hit with families.

Does Hôtel Palace Royal Centre-Ville par JARO serve breakfast?

Yeah, full breakfast is on offer daily between 7 AM and 11:00 AM.

Is there a free airport shuttle available at Hôtel Palace Royal Centre-Ville par JARO?

No, Hôtel Palace Royal Centre-Ville par JARO does not offer an airport shuttle service.

Is there a bar or restaurant at Hôtel Palace Royal Centre-Ville par JARO?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hôtel Palace Royal Centre-Ville par JARO?

Check-in begins at 5:00 PM. Check-out time is 11 AM.

Are pets allowed at Hôtel Palace Royal Centre-Ville par JARO?

No, only service animals are allowed.

Hôtel Palace Royal Centre-Ville par JARO Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1986 out of 3712 reviews
Rating 8 - Good. 1065 out of 3712 reviews
Rating 6 - Okay. 404 out of 3712 reviews
Rating 4 - Poor. 151 out of 3712 reviews
Rating 2 - Terrible. 106 out of 3712 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura

Stayed 1 night in Dec 2025

10/10 Excellent

Dhrumil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very supportive
Stayed 3 nights in Dec 2025

8/10 Good

jama

Travelled with partner
Liked: Cleanliness, amenities
We had a room overlooking the pool. It is such a good idea to have balconies on the inside as Winter is so long we can actually enjoy it in December. It was a nice location. The restaurant was abit pricey. We had a wonderful stay.
Stayed 4 nights in Nov 2025

8/10 Good

Betty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel boasts a summery design, allowing guests to enjoy food on the terrace or swim in the pool.
Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Dec 2025

10/10 Excellent

Meghan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely hotel , and room , amazing view and pool , wonderful location
Stayed 1 night in Dec 2025

8/10 Good

Bianca

Stayed 4 nights in Dec 2025

10/10 Excellent

Shahnee Lagor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was in a perfect location to everything we wanted to do on vacation. The hotel was clean, the staff was super friendly and the room was big enough with a great view. Enjoyed the restaurant, pool, jacuzzi and the parking garage was very convenient.
Stayed 3 nights in Dec 2025

10/10 Excellent

Aldo Maurizio Ramirez

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and good service
Stayed 4 nights in Dec 2025

8/10 Good

Vasilios

Liked: Cleanliness, staff & service, amenities
Great place to stay, but our food at the hotel restaurant was very lacklustre. Always love the hotel and staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Easy access to stores and landmarks. Friendly staff.
Stayed 4 nights in Dec 2025

10/10 Excellent

Antonino

Stayed 2 nights in Dec 2025

10/10 Excellent

Cheryl

Stayed 3 nights in Dec 2025

4/10 Poor

KJ

Disliked: Cleanliness, amenities, property conditions & facilities
About 25 years good hotel but poorly maintained, non updated, old sticky rooms, decor, hallways , lobby and whatever you see, feel or use. Crowded - feel like a Zoo. Very small suite, not useful for a family of 3-4. Very cheap toiletries, Bed set smells like pee. Bathroom like motel. Not close to 4 stars, truly 2-3 stars. Do not go, would not go or recommend to anyone. Feel like a Zoo. JARO seems GREEDY.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jorge

Stayed 4 nights in Dec 2025

10/10 Excellent

Clarence

Stayed 3 nights in Dec 2025

6/10 Okay

Andre

Stayed 2 nights in Dec 2025

8/10 Good

Janine

Stayed 6 nights in Dec 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 6 nights in Dec 2025

10/10 Excellent

Iden

Stayed 2 nights in Dec 2025

10/10 Excellent

Christine

Stayed 3 nights in Dec 2025

8/10 Good

Stephen, Cobourg

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice hotel but not happy with the limited dining options. No a la carte breakfast available unless you use room service. Even then, very limited. No chance of just a yogurt and fruit. The buffet breakfast was $28 pp. plus taxes and gratuities.
Stayed 3 nights in Dec 2025

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always breakfast was fresh and the hot tub Always warm enough
Stayed 7 nights in Dec 2025

8/10 Good

Elizabeth

great place to stay right outside the walled city. Old but clean rooms with friendly staff.
Stayed 3 nights in Dec 2025

6/10 Okay

Thomas

Liked: Cleanliness
PROS: The rooms were pleasant and the hotel is well situated. CONS: Relatively high price. A very loud musician hired by the hotel was playing Def Leppard outside of our room (that should never happen). The guy in reception was vaping when I arrived and it made the lobby smell horrible.
Stayed 3 nights in Dec 2025