SpringHill Suites by Marriott Richmond North/Glen Allen

3.0 star property
Hotel with free breakfast, near The Crossings Golf Club

Photo gallery for SpringHill Suites by Marriott Richmond North/Glen Allen

Dining
Reception
1 bedroom, premium bedding, in-room safe, desk
View from property
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Pet-friendly
  • Gym
  • Laundry
The current price is NZ$197
includes taxes & fees
28 Aug - 29 Aug

Explore the area

View map
9701 Brook Rd, Glen Allen, VA, 23059
  • Henrico Sports & Events Center
    ‪15 min walk‬
  • Lewis Ginter Botanical Garden
    ‪7 min drive‬
  • Richmond Raceway
    ‪11 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪24 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(89 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds

8.6 out of 10
Excellent
(54 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Glen Allen

At SpringHill Suites by Marriott Richmond North/Glen Allen you'll be 1.7 km (1.1 mi) from The Crossings Golf Club and 2.7 km (1.7 mi) from Virginia Randolph Museum. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include coffee/tea in a common area and laundry facilities. Each morning a free continental breakfast is served. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3-property class Glen Allen hotel include James River Cellars Winery and Belmont Golf Course.

What's nearby

  • Henrico Sports & Events Center - 15 min walk - 1.3 km
  • The Crossings Golf Club - 2 min drive - 1.8 km
  • Lewis Ginter Botanical Garden - 7 min drive - 7.8 km
  • Richmond Raceway - 11 min drive - 11.8 km
  • Kings Dominion - 18 min drive - 25.9 km

Getting around

  • Ashland Station - 12 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Chili's Grill & Bar - ‬6 min walk

About this property

SpringHill Suites by Marriott Richmond North/Glen Allen

Hotel with free breakfast, near The Crossings Golf Club
SpringHill Suites by Marriott Richmond North/Glen Allen offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 291 square feet (27 square metres) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly SpringHill Suites by Marriott Richmond North/Glen Allen. Parking is available for a fee.

This 3-star Glen Allen hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 4 levels
  • 291 sq ft of conference space
  • 27 sq. m of conference space
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
SpringHill Suites by Marriott Richmond North/Glen Allen offers 136 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 291 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from 26 June 2025 to 1 September 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 5 per day
  • Pet fee: USD 50.00 per accommodation, per stay plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Richmond Springhill Suites
Springhill Suites Marriott Richmond
SpringHill Suites Marriott Richmond North/Glen Allen Hotel
Springhill Suites Marriott Richmond Hotel Virginia Center
Springhill Suites Marriott Richmond Virginia Center
Springhill Suites Richmond
Springhill Suites Richmond Virginia Center
Springhill Suites Virginia Center
Springhill Suites Marriott Richmond Virginia Center Hotel
SpringHill Suites Marriott Richmond North/Glen Hotel
SpringHill Suites Marriott Richmond North/Glen Allen
SpringHill Suites Marriott Richmond North/Glen
SpringHill Suites riott Richm
SpringHill Suites by Marriott Richmond North/Glen Allen Hotel

Frequently asked questions

What is the cancellation policy at SpringHill Suites by Marriott Richmond North/Glen Allen?

SpringHill Suites by Marriott Richmond North/Glen Allen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SpringHill Suites by Marriott Richmond North/Glen Allen?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at SpringHill Suites by Marriott Richmond North/Glen Allen on 28 Aug 2025 start from NZ$196.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SpringHill Suites by Marriott Richmond North/Glen Allen?

Yep, SpringHill Suites by Marriott Richmond North/Glen Allen has an uncovered self car park, for a fee.

Does SpringHill Suites by Marriott Richmond North/Glen Allen have a pool?

SpringHill Suites by Marriott Richmond North/Glen Allen has an indoor pool.

Is SpringHill Suites by Marriott Richmond North/Glen Allen family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that SpringHill Suites by Marriott Richmond North/Glen Allen is a hit with families.

Does SpringHill Suites by Marriott Richmond North/Glen Allen serve breakfast?

You bet, our guests give high marks to the free buffet breakfast here! Offered daily, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at SpringHill Suites by Marriott Richmond North/Glen Allen?

No, SpringHill Suites by Marriott Richmond North/Glen Allen does not offer an airport shuttle service.

What time are check-in & check-out at SpringHill Suites by Marriott Richmond North/Glen Allen?

Check-in begins at 3 PM. Check-out time is noon.

SpringHill Suites by Marriott Richmond North/Glen Allen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 448 out of 1000 reviews
Rating 8 - Good. 254 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 83 out of 1000 reviews
Rating 2 - Terrible. 82 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Gwen

Stayed 1 night in May 2025

4/10 Poor

FAISAL

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Older facility with not so good service

Very old facility and rooms were dirty. Stains on bedsheets and pillow cases and carpets. Hotel does not honor gold status if you booked thru elsewhere. Breakfast items were out of stock within first hour. Poor service overall.
Stayed 3 nights in May 2025

6/10 Okay

Vishal

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

muneeza shahid, goshen

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
UNHYGENIC! I requested a refund for my entire stay due to blood stains on sheets, hair on my bed, unclean and disgusting bathrooms and below average breakfast options. I honestly feared for my safety and health staying 2 out of 3 nights which I booked. I checked out early as did all my friends and family who were staying there one day early due to disgustingness of the facility. The staff was understanding, and changed my room, but changing rooms rooms didn’t help! The next room was just as bad. DISGUSTED!
Stayed 3 nights in May 2025

6/10 Okay

William

Stayed 1 night in May 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, room comfort

Great staff

Pleasant enough stay. The staff were great! Very friendly and helpful. Overall, the hotel was not as clean as I’d expect. Good place for a quick trip.
Stayed 1 night in May 2025

10/10 Excellent

Marianne

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff graciously fixed a check in mistake that was completely my fault. They were beyond professional. They were just really nice people. The breakfast attendant was an absolute gem. She was friendly, funny, and efficient. She single-handedly kept the whole thing neat and moving along while checking in with each guest.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

nice hotel - needs some maintenance.

Hotel staff very friendly. Parking was great. had to go to front desk three times to room serviced. Beds were very comfortable. Shower was in need of repair. Would stay there again. The comfortable beds made up for the issues.
Stayed 9 nights in Apr 2025

2/10 Terrible

JAMES, Blue Ash

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rundown. Understaffed. Over priced. We stayed 3 nights and received NO HOUSEKEEPING. I asked for Kleenexes and was told "yeah we're out. waiting for more" The breakfast was sub-minimal. The room was old and weird.
Stayed 3 nights in Apr 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

John

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Jack

Stayed 1 night in Apr 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite place when we come to Richmond to visit our family. Our home away from home.
Stayed 1 night in Apr 2025

6/10 Okay

Pablo

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Adena, Annandale

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was ok, definitely nothing fancy. Had to change rooms because the first smelled like marijuana. Front desk and breakfast staff were very pleasant though.
Stayed 1 night in Apr 2025

2/10 Terrible

Sue B

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worse hotels we stayed at over the past 20 years. Issues- lighting not working, old bathroom with some mold in tile bath tub. Yes old bathtub and shower, spotted wall, no tissues, sink faucet very loose, Can’t believe Marriott puts its name on this hotel.
Spots on wall
This is the shower as well
Stayed 1 night in Apr 2025

6/10 Okay

Christa

Liked: Staff & service
Good location but the indoor pool was cold so that was disappointing and there was animal hair all over the bathroom floor.
Stayed 1 night in Apr 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Cheryl

Travelled with family
Disliked: Cleanliness, amenities
Black mold in bathroom. Only 3 towels left for 4 people. No tissues. Refrigerator did not work.Pool was cloudy and smelled like fish. People smoking pot next door, odor came into our room.
Stayed 1 night in Apr 2025

6/10 Okay

Paul

Stayed 3 nights in Apr 2025

6/10 Okay

Eric

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We stayed on the first level (not by choice) at the very end of the hallway (again, not by choice) right next to the side exit of the hotel. The lock on the door was broken, which meant that anyone could've entered the hotel from that exit without a key card. When we brought it up to the person at the front desk (more than once), we were told that it would be fixed, and during the five days that we were there, it wasn't. Perhaps if your staff treated this hotel like their own home, then safety would be more of a priority, and not just a request.
Stayed 5 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mixed emotions

Coming in the room it was excellent. Could have used more lighting in certain areas. I moved the night stand to hook up my phone charger and I saw a sticky mouse trap. Went to the other side of the bed and moved the other night stand and saw a second mouse trap. This was kind of disgusting
Stayed 2 nights in Apr 2025