2/10 Terrible
Kim
Travelled with family
9 May 2025
Disliked: Staff & service, amenities, property conditions & facilities
I liked that the rooms were remodeled. I did not like not having water to bath and having go to another unit to shower in the am. The next door place had a family from hell and the walls are paper thin waking us up at 6:00am. so there was that getting in at 10:30pm taking over 30 min to check in because the cleck was on the phone and could not put them on hold to check me in. Waiting for water till midnight then being told it would not happen till the am. Then in am still no water and having to go and shower in another unit because they could not move my family to another room. Then I meet the so called owner and I say this becasue he told me he was. He told me he would credit me one night for my inconvenience. I thought that was fair. Then I get home and only get $59.65 back for a $208.00 night. When I called I was told by the owner who is not the owner that the real owner only approved 25% discount for the amount of hell they put my family thru. Very unprofessional to say the least. Lies are not acceptable ever. Then I was told don't be unset if I decided to stay again they would give me a discount. No thank You !!!!
Kim
Stayed 2 nights in May 2025
