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Crowne Plaza San Antonio Airport by IHG

3.5 star property
Suburban hotel with free airport shuttle and health club

Photo gallery for Crowne Plaza San Antonio Airport by IHG

Lobby sitting area
Lobby sitting area
Premium bedding, in-room safe, desk, laptop workspace
Property amenity
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast available
  • Room service
  • Laundry
The current price is NZ$163
includes taxes & fees
13 Nov - 14 Nov

Explore the area

View map
1111 NE Loop 410, San Antonio, TX, 78209
  • Place, North Star Mall
    ‪3 min drive‬
  • Place, Alamo Quarry Market
    ‪3 min drive‬
  • Place, San Antonio Zoo and Aquarium
    ‪6 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.2 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(86 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 Twin Bed

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About the area

San Antonio

At Crowne Plaza San Antonio Airport by IHG you'll be 3.1 km (1.9 mi) from CHRISTUS Santa Rosa Hospital - Alamo Heights and 4 km (2.5 mi) from North Star Mall. Highlights at this hotel include a restaurant, free self-parking and a free airport shuttle. .Enjoy the gym and Hot tub. 5000 square feet (465 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. .Attractions within a 10-minute drive of this 3.5-property class Uptown hotel include San Antonio Zoo and Aquarium and San Antonio River.

What's nearby

  • North Star Mall - 3 min drive - 4.5 km
  • Alamo Quarry Market - 3 min drive - 4.9 km
  • San Antonio Zoo and Aquarium - 6 min drive - 9.4 km
  • Morgan's Wonderland - 7 min drive - 10.1 km
  • River Walk - 11 min drive - 15.4 km

Getting around

  • San Antonio Station - 12 min drive
  • San Antonio International Airport (SAT) - 7 min drive

Restaurants

  • ‪Bill Miller Bar-B-Q - ‬6 min walk
  • ‪Theory Coffee Company - ‬6 min walk
  • ‪Taco Palenque - ‬15 min walk
  • ‪Cabo Bob’s - ‬9 min walk
  • ‪Zito's Deli - ‬11 min walk

About this property

Crowne Plaza San Antonio Airport by IHG

Suburban hotel with free airport shuttle and health club
Crowne Plaza San Antonio Airport by IHG offers its guests a health club and Access to hot tub. There's a restaurant on site. Business amenities include a 24-hour business centre, 8 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. A library, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza San Antonio Airport by IHG. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 3.5-star San Antonio hotel is smoke free.

  • 224 guestrooms or units
  • 10 levels
  • Conference rooms
  • 5000 sq ft of conference space
  • 465 sq. m of conference space
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Crowne Plaza San Antonio Airport by IHG offers 224 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

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13 Nov - 14 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 for adults and USD 16 for children
  • A restaurant

Restaurants on site

  • O-Nine Eats and Drinks

Things to do

  • Health club
  • Hot tub
  • Library

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Conference centre (5,000 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16 for adults and from USD 16 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel San Antonio Airport
Crowne Plaza San Antonio Airport
Crowne Plaza Airport Hotel San Antonio
Crowne Plaza San Antonio
Crowne Plaza San Antonio Airport Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza San Antonio Airport by IHG?

Crowne Plaza San Antonio Airport by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza San Antonio Airport by IHG?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza San Antonio Airport by IHG on 13 Nov 2025 start from NZ$163.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza San Antonio Airport by IHG?

Yep, Crowne Plaza San Antonio Airport by IHG has a free self car park.

What makes Crowne Plaza San Antonio Airport by IHG a romantic place to stay?

1 hot tub, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza San Antonio Airport by IHG.

Does Crowne Plaza San Antonio Airport by IHG serve breakfast?

Yeah, buffet breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza San Antonio Airport by IHG?

Yep, there's a free airport shuttle that runs from 6:00 AM - 10:00 PM on request.

Is there a bar or restaurant at Crowne Plaza San Antonio Airport by IHG?

Yep, you can grab a meal at Crowne Plaza San Antonio Airport by IHG's onsite restaurant.

What time are check-in & check-out at Crowne Plaza San Antonio Airport by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza San Antonio Airport by IHG?

No, only service animals are allowed.

Reviews

Crowne Plaza San Antonio Airport by IHG Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 819 out of 1442 reviews
Rating 8 - Good. 277 out of 1442 reviews
Rating 6 - Okay. 150 out of 1442 reviews
Rating 4 - Poor. 87 out of 1442 reviews
Rating 2 - Terrible. 109 out of 1442 reviews

Reviews

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for price. Close to airport. Ample parking. Nice staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Rodolfo

Stayed 1 night in Aug 2025

8/10 Good

Joshua

Stayed 2 nights in Jul 2025

8/10 Good

Arlette

Stayed 1 night in Jul 2025

6/10 Okay

Kacee

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Aug 2025

2/10 Terrible

Joshalyn

Disliked: Cleanliness, property conditions & facilities
DO NOT STAY HERE unless you are a on construction type job business trip . I want to upload the pics online so bad . I changed rooms twice and end up not even staying on the property. I was asked if I wanted to change rooms for the 3rd time but at that time I was disgusted. I will say one of the front desk night ladies was pleasant but it was out of her control . The tub had dirt and hair and the other room had paint that appeared to be old . Thankfully I had family in the area but this by far was the worst hotel I’ve everrrrr stayed in . While the night staff was great the morning staff one in particular seemed I bothered her when I started to complain again about the room . Imagine a long flight / layover and not wanting to take a shower because of the shower. I don’t know if the other rooms were bad but mine was def horrible . I want someone to reach out to me because they gave me a name Michelle and she credited me only $94.84 the 5 days booked . Honestly , I could’ve been ok with even half refund but $94 runnnnnnnn don’t stay here unless you have no other place to stay . Sad
Stayed 5 nights in Jul 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stay was above par and the entire atmosphere was great. Clean, staff was knowledgeable and friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Stayed 1 night in Jul 2025

10/10 Excellent

Derrell

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

6/10 Okay

Imani

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

8/10 Good

kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed three nights, staff was friendly. Saturday night the hallways were loud with people running and screaming from 1am-2:30am
Stayed 3 nights in Jul 2025

10/10 Excellent

Deborrah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property very well. There wasn't anything I didn't like.
Stayed 4 nights in Jun 2025

6/10 Okay

Anthony

Travelled with family
Stayed 3 nights in Jul 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property and excellent customer service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crown Plaza nice place

The Crown Plaza is a nice place to stay, it has been around for years and I would definitely come back again. The pool area is nice welcoming, not full of kids and was perfect for some relaxation.
Relaxation by the Crown Plaza pool!
Stayed 1 night in Jul 2025

8/10 Good

Mccartney

Stayed 1 night in Jul 2025

2/10 Terrible

Jason

Stayed 1 night in Jul 2025

4/10 Poor

Lakeshia

Stayed 2 nights in Jul 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for four days. It was a very comfortable stay. Staff is competent and very helpful. Near North Star Mall and the airport. Airport shuttle available. I hope to stay again. Thank you.
Stayed 4 nights in Jul 2025

8/10 Good

Jenny

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

6/10 Okay

Mark

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Shuttle service not reliable

This hotel is convenient in terms of proximity and comfort. But I regularly experience slow check-in and shuttle issues. On this occassion, the airport shuttle says "Holiday Inn" everywhere except a small sign on the door. I missed it and after calling to resend the shuttle, driver (bad attitude) never returned. I took Uber and asked what happened, he was quick to show a photo of an empty bench where I should have been. Then the elevator was malfunctioning, and I had to use the stairs to the 10th floor. On a bright note, the two receptionists were very apologetic and hospitable about the slow check-in and elevator. The rooms are always clean and AC works great. Shuttle service has been the main issue for about the last 18-24 months. I'm sure they'll get the elevators working. I hope they can improve shuttle service because I've had to use Uber last 3 visits.
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Stayed 1 night in Jul 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025