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Hyatt Regency San Francisco

4.0 star property
Eco-certified hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Hyatt Regency San Francisco

Studio, Bay View
Pool
Exterior
Suite, Balcony
Room, 1 King Bed (Ferry View)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping
The current price is NZ$446
includes taxes & fees
16 June - 17 June

Explore the area

Map
5 Embarcadero Center, San Francisco, CA, 94111
  • Embarcadero Center
    ‪5 min walk‬
  • Moscone Convention Center
    ‪13 min walk‬
  • Oracle Park
    ‪2 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, Balcony

Suite, Balcony

Suite, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow-top bed
Premium bedding
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow-top bed
Premium bedding
Blackout curtains
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Bay View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Balcony, Bay View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow-top bed
Premium bedding
  • 36 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow-top bed
Premium bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow-top bed
Premium bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, City View

Room, 2 Queen Beds, Balcony, City View

Room, 2 Queen Beds, Balcony, City View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow-top bed
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow-top bed
Premium bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow-top bed
Premium bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow-top bed
Premium bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Ferry View)

Room, 1 King Bed (Ferry View)

Room, 1 King Bed (Ferry View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow-top bed
Premium bedding
Blackout curtains
  • 17 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Bay View

Studio, Bay View

Studio, Bay View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow-top bed
Premium bedding
Blackout curtains
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow-top bed
Premium bedding
Blackout curtains
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Regency Club Breakfast)

Club Room, 1 King Bed (Regency Club Breakfast)

Club Room, 1 King Bed (Regency Club Breakfast)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Smart TV
Pillow-top bed
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Bay View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow-top bed
Premium bedding
Blackout curtains
  • 36 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow-top bed
Premium bedding
Blackout curtains
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bay View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Bay View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow-top bed
Premium bedding
Blackout curtains
  • 35.8 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Bay View (High Floor)

Room, 1 King Bed, Balcony, Bay View (High Floor)

Room, 1 King Bed, Balcony, Bay View (High Floor)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow-top bed
Premium bedding
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds (Regency Club Breakfast)

Club Room, 2 Double Beds (Regency Club Breakfast)

Club Room, 2 Double Beds (Regency Club Breakfast)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Smart TV
Pillow-top bed
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

San Francisco

At Hyatt Regency San Francisco you'll be within just a 5-minute stroll of Embarcadero Center and within 15 minutes of San Francisco Bay. Highlights at this eco-friendly hotel include a restaurant, a 24-hour gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this 4-property class Downtown San Francisco hotel include Moscone Convention Center and San Francisco Museum of Modern Art.

What's nearby

  • Ferry Building - 3 min walk - 0.3 km
  • Embarcadero Center - 5 min walk - 0.4 km
  • Moscone Convention Center - 13 min walk - 1.1 km
  • Oracle Park - 2 min drive - 1.8 km
  • Pier 39 - 3 min drive - 2.5 km

Getting around

  • California St & Drumm St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco International Airport (SFO) - 29 min drive

Restaurants

  • ‪Harborview Restaurant & Bar - ‬3 min walk
  • ‪Philz Coffee - ‬2 min walk
  • ‪Eclipse Kitchen & Bar - ‬2 min walk
  • ‪PABU Izakaya - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬2 min walk

About this property

Hyatt Regency San Francisco

Eco-certified hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 72000 square feet (6689 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified Hyatt Regency San Francisco. Parking is available for a fee.

This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 821 guestrooms or units
  • 17 levels
  • Conference rooms
  • 72000 sq ft of conference space
  • 6689 sq. m of conference space
  • Built in 1973
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Regency San Francisco offers 821 accommodations with iPod docking stations and a safe. Pillowtop beds feature premium bedding. 47-inch Smart televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Spanish

Similar properties

Front of property - evening/night

Hilton San Francisco Financial District

  • Pet-friendly
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, 1,337 reviews
The price is NZ$231
includes taxes & fees
22 June - 23 June
Hilton San Francisco Financial District

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 91 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 40 for adults and USD 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 72,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On the bay
  • On the boardwalk/promenade

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45.96 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 40 for adults and from USD 22 for children
  • Valet parking fee: USD 91 per day (in/out privileges)
  • Pet fee: USD 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Regency Hotel San Francisco
Hyatt Regency San Francisco
Hyatt San Francisco
Hyatt San Francisco Regency
Regency Hyatt San Francisco
Regency San Francisco
San Francisco Hyatt
San Francisco Hyatt Regency
San Francisco Regency
San Francisco Regency Hyatt
Hyatt Regency San Francisco Hotel San Francisco
Hyatt Regency San Francisco Hotel
Hyatt Regency San Francisco Hotel
Hyatt Regency San Francisco San Francisco
Hyatt Regency San Francisco Hotel San Francisco

Frequently asked questions

What is the cancellation policy at Hyatt Regency San Francisco?

Hyatt Regency San Francisco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency San Francisco?

As of 15 Jun 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency San Francisco on 16 Jun 2025 start from NZ$369.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency San Francisco?

Yep, Hyatt Regency San Francisco has valet parking with in/out privileges for USD 91 per day.

Are there any beaches close to Hyatt Regency San Francisco?

The closest beach to Hyatt Regency San Francisco is Ocean Beach (10.6 km).

What makes Hyatt Regency San Francisco a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hyatt Regency San Francisco.

Is Hyatt Regency San Francisco family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Regency San Francisco is a hit with families.

Does Hyatt Regency San Francisco serve breakfast?

Yep, buffet brekkie is offered on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and noon.

Is there a free airport shuttle available at Hyatt Regency San Francisco?

No, Hyatt Regency San Francisco does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency San Francisco?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Regency San Francisco?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Hyatt Regency San Francisco?

Cats and dogs are welcome at Hyatt Regency San Francisco, with food and water bowls on offer.

Hyatt Regency San Francisco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1263 out of 1695 reviews
Rating 8 - Good. 257 out of 1695 reviews
Rating 6 - Okay. 86 out of 1695 reviews
Rating 4 - Poor. 40 out of 1695 reviews
Rating 2 - Terrible. 49 out of 1695 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

DINOANGELO CARPO, Travis AFB

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
the elevators and friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Diana

Stayed 1 night in Mar 2025

10/10 Excellent

Courtney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Elsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the inconvenience of the emergency evacuation, which luckly turned out to be a false alarm. I was at the 15th floor, my husband is 80 yrs and with bad knees we started going down by the stairways. Was not fun.
Stayed 2 nights in Feb 2025

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the purpose of our trip. Easy access to public transport and shopping. Staff were very friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Surt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. The sculpture in the lobby is amazing! Feels like u r living in a museum :)
Stayed 1 night in Feb 2025

10/10 Excellent

PJ

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location, very clean hotel. Only spot I’ll stay when visiting the city
Stayed 2 nights in Feb 2025

6/10 Okay

Nadia

Stayed 5 nights in Feb 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient with all the Comforts

Very good amenities--frig, water filling stations, microwave ovens in lobby plus large fitness gym. Safe location/area with supervised/ secure hotel access. Spacious, modern, and comfortable rooms. Food options and BART within close walking distance also.
Stayed 2 nights in Jan 2025

10/10 Excellent

TJ

Stayed 1 night in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Frank

Stayed 2 nights in Jan 2025

10/10 Excellent

Khary

Stayed 1 night in Jan 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiance was beautiful
Stayed 1 night in Feb 2025

10/10 Excellent

Carie

Liked: Cleanliness, staff & service, property conditions & facilities
Great check in experience. Easy self parking option. Location was great for our visit.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice freshly remodeled rooms

Decided to do a staycation with my wife overnight for our anniversary, after lot of research I chose the Hyatt @ embarcadero. Showed up to check in @345pm as the building was getting evacuated, fire trucks and police telling everyone to get out, not too many people, not chaos, but hotel staff were not organized or exceptionally trained. The valet team didn't know what was going on and on 2 occasions let people back into the building, the front desk didn't know what the issue was, or if they did they werent telling us, they were telling us to go back out while the valets and greeters are saying that we are good to go. The staff kept their cool for the most part and were respectful, but more coordination training would be better in a situation of a real emergency, the only thing that happened was a water leak of some sort happened in and around the elevators, and someone got injured. Long story, water was dripping all around the area in front of the elevators and by 430pm we were allowed back in, checked in and waiting for an elevator to our 14th floor room. Hotel was freshly remodeled and clean, the balcony king bay view room was simply and classy designed in a blue color palette, the room and bathroom were clean. The service was fine the rest of the evening into the next morning. Only gripe I had, was that we were never offered any comp for the inconvenience, we ended having to postpone our reservation to a nice restaurant by 30min luckily it's not busy season in SF.
Stayed 1 night in Jan 2025

10/10 Excellent

Kathryn

Stayed 1 night in Nov 2024

4/10 Poor

Carol

Stayed 1 night in Jan 2025