Skip to main content
Beginning of main content
4.0 out of 5

"Overall experience good I would stay there again " More

By a verified traveller on Tue 11 Jan 2022

Enter dates to see availability

Hotel Description

A luxury stay in the heart of San Francisco awaits you at JW Marriott San Francisco Union Square. Within steps you'll find Union Square and San Francisco Museum of Modern Art within a 15-minute stroll. Highlights at this hotel include a restaurant, a 24-hour gym, and a bar/lounge.

The restaurant, Level III Restaurant, serves Californian cuisine and is open for breakfast, lunch, and dinner. Level III Bar is the hotel's own bar, serving drinks along with lunch and dinner. 4352 square feet (404 square meters) of event facilities include 15 meeting rooms and conference space. Additionally, you'll find free WiFi in public areas, a gym, and a snack bar/deli. There's also the convenience of valet parking.

Attractions within a 20-minute walk of this Union Square hotel include Moscone Convention Center and Embarcadero Center.

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$260* Per night/room 26 Apr. - 27 Apr.

Room, 2 Queen Beds (Hearing Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

JW Marriott San Francisco Union Square ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for JW Marriott San Francisco Union Square

Couples (1)
4 out of 5
Overall experience good I would stay there again

Posted by , from Rhodes on 11 Jan. 2022

Was this review helpful to you?
Comment from Hotel Management

11 Jan. 2022 by Anthony

Thank you for your feedback! We hope to see you again soon.

About the JW Marriott San Francisco Union Square

Location 515 Mason Street, San Francisco, CA 94102

All-inclusive Details

  • Gratuities not included

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4352 square feet (404 square meters) and includes conference space. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the luxury JW Marriott San Francisco Union Square. Parking is available for a fee. This San Francisco hotel is smoke free.

  • 1 building
  • 344 guestrooms or units
  • 21 levels
  • Meeting rooms
  • 4352 sq ft of conference space
  • 404 sq m of conference space
  • Built in 1987
  • Deli
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: San Francisco Station (2.1 km / 1.3 mi)
  • Metro station: Powell St & Post St Stop (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

JW Marriott San Francisco Union Square offers 344 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and Netflix. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. This San Francisco hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Bathrooms are partially open
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Level III Restaurant - This restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Level III Bar - This bar specializes in Californian cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Weight limit: 25 lbs per pet
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No cots (infant beds) available
  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of GBAC STAR Facility Accreditation (global expert)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 17.95 per day (rates may vary)
  • Valet parking fee: USD 73 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • JW Marriott Hotel San Francisco Union Square
  • JW Marriott San Francisco Union Square
  • Jw Marriott San Francisco Union Square Hotel San Francisco
  • Marriott San Francisco
  • Pan Pacific Hotel San Francisco
  • San Francisco Jw Marriott
  • JW Marriott San Francisco Union Square Hotel
  • JW Marriott San Francisco Union Square Hotel
  • JW Marriott San Francisco Union Square San Francisco
  • JW Marriott San Francisco Union Square Hotel San Francisco

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.wotif.co.nz/San-Francisco-Hotels-JW-Marriott-San-Francisco-Union-Square.h2063-p2.Hotel-Reviews?rm1=a2&
There was an error importing /San-Francisco-Hotels-JW-Marriott-San-Francisco-Union-Square.h2063-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.co.nz/San-Francisco-Hotels-JW-Marriott-San-Francisco-Union-Square.h2063-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.