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Kimpton Alton Fisherman's Wharf by IHG

4.5 star property
Luxury hotel with 24-hour fitness centre and spa services

Photo gallery for Kimpton Alton Fisherman's Wharf by IHG

Welcome to our hotel, featuring a contemporary design with a flat roof and large windows.
Enjoy a view of the surrounding area from the large windows and relax in the outdoor seating area.
Relax in a stylish living space with a sofa, armchairs, and a coffee table.
1 bedroom, Frette Italian sheets, premium bedding, down duvets
Enjoy waterfront activities at this bustling marina with boats docked and a pier extending into the water.

Popular amenities

  • Bar
  • Spa
  • Gym
  • Breakfast available
The current price is NZ$401
includes taxes & fees
24 Aug - 25 Aug

Explore the area

Map
2700 JONES STREET, San Francisco, CA, 94133
  • Lombard Street
    ‪5 min walk‬
  • Ghirardelli Square
    ‪8 min walk‬
  • Pier 39
    ‪8 min walk‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds, City View

View from room

Premium Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Down duvet
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Bay View

View from room

Premium Room, 2 Queen Beds, Bay View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Down duvet
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Spa)

Room amenity

Premium Room, 1 King Bed (Spa)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower, Accessible Tub)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 Single Bed

View all photos for Room (Essential)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room (Essential)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Room amenity

Premium Room, 1 King Bed

7.0 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Essential)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 1 King Bed (Essential)

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Essential)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 1 Queen Bed (Essential)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Bay View

Room amenity

Premium Room, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Premium Room, 2 Queen Beds

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Down duvet
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Essential)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 2 Queen Beds (Essential)

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Down duvet
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Premium Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Down duvet
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Bay View (Spa)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Premium Room, 1 King Bed, Bay View (Spa)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Room amenity

Premium Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

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About the area

San Francisco

A luxury stay in the heart of San Francisco awaits you at Kimpton Alton Fisherman's Wharf by IHG. Within just a 10-minute stroll, you'll find Ghirardelli Square and San Francisco Maritime National Historical Park. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .A day of pampering can include deep-tissue massages, Swedish massages and facials. The restaurant, Abaca, serves Filipino cuisine and is open for breakfast, lunch and dinner. Enjoy access to scooter/moped rentals and free bike hire. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4.5-property class Fisherman's Wharf hotel include Pier 39 and Lombard Street.

What's nearby

  • Lombard Street - 5 min walk - 0.5 km
  • Ghirardelli Square - 8 min walk - 0.7 km
  • Pier 39 - 8 min walk - 0.7 km
  • Fort Mason - 11 min walk - 1.0 km
  • Alcatraz Island - 22 min drive - 3.9 km

Getting around

  • Jones St and Beach St Stop - 1 min walk
  • San Francisco Station - 6 min drive
  • San Francisco International Airport (SFO) - 43 min drive

Restaurants

  • ‪In-N-Out Burger - ‬3 min walk
  • ‪Pier 45 Seafood - ‬6 min walk
  • ‪Boudin Bakery Café Baker's Hall - ‬5 min walk
  • ‪Applebee's Grill + Bar - ‬3 min walk
  • ‪Bistro Boudin - ‬5 min walk

About this property

Kimpton Alton Fisherman's Wharf by IHG

Luxury hotel with 24-hour fitness centre and spa services
Kimpton Alton Fisherman's Wharf by IHG offers its guests a 24-hour fitness centre and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Kimpton Alton Fisherman's Wharf by IHG. For a fee, parking is available. A complete renovation of Kimpton Alton Fisherman's Wharf by IHG was completed in May 2021.

This 4.5-star San Francisco hotel is smoke free.

  • 1 building
  • 248 guestrooms or units
  • 5 levels
  • Built in 1970
  • Manager's reception (free)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Kimpton Alton Fisherman's Wharf by IHG offers 248 accommodations with minibars and a safe. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and an iron/ironing board. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, Swedish massages and facials.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 15 to 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Abaca

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Scooter/moped rentals

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Vegetable garden

Spa

  • Deep-tissue massages
  • Facials
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - May 2021
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 50 per person
  • Valet parking fee: USD 70 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and Eurocard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Alton Hotel
Kimpton Alton Hotel Fisherman's Wharf
Holiday Inn San Francisco Fisherman's Wharf
Kimpton Alton Fisherman's Wharf by IHG Hotel
Kimpton Alton Fisherman's Wharf an IHG Hotel
Kimpton Alton Hotel Fisherman's Wharf an IHG Hotel
Kimpton Alton Fisherman's Wharf by IHG San Francisco
Kimpton Alton Fisherman's Wharf by IHG Hotel San Francisco

Frequently asked questions

What is the cancellation policy at Kimpton Alton Fisherman's Wharf by IHG?

Kimpton Alton Fisherman's Wharf by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton Alton Fisherman's Wharf by IHG?

As of 31 Jul 2025, prices found for a 1-night stay for 2 adults at Kimpton Alton Fisherman's Wharf by IHG on 24 Aug 2025 start from NZ$330.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kimpton Alton Fisherman's Wharf by IHG?

Yep, Kimpton Alton Fisherman's Wharf by IHG has valet parking with in/out privileges for USD 70 per day.

Are there any beaches close to Kimpton Alton Fisherman's Wharf by IHG?

The closest beach to Kimpton Alton Fisherman's Wharf by IHG is Ocean Beach (9.6 km).

Is there a spa on site at Kimpton Alton Fisherman's Wharf by IHG?

There's no onsite spa, but this property does offer services like facials as well as prenatal massages.

What makes Kimpton Alton Fisherman's Wharf by IHG a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Kimpton Alton Fisherman's Wharf by IHG.

Is Kimpton Alton Fisherman's Wharf by IHG family-friendly?

You bet! With amenities such as free bike rentals, as well as free infant beds in the guestrooms, it's no surprise that Kimpton Alton Fisherman's Wharf by IHG is a hit with families.

Does Kimpton Alton Fisherman's Wharf by IHG serve breakfast?

Sure does, full brekkie is on offer on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 1:00 PM.

Is there a free airport shuttle available at Kimpton Alton Fisherman's Wharf by IHG?

No, Kimpton Alton Fisherman's Wharf by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Kimpton Alton Fisherman's Wharf by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves Filipino cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Kimpton Alton Fisherman's Wharf by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Kimpton Alton Fisherman's Wharf by IHG?

Cats and dogs are welcome at Kimpton Alton Fisherman's Wharf by IHG, with food and water bowls on offer.

Kimpton Alton Fisherman's Wharf by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1031 out of 1481 reviews
Rating 8 - Good. 279 out of 1481 reviews
Rating 6 - Okay. 101 out of 1481 reviews
Rating 4 - Poor. 35 out of 1481 reviews
Rating 2 - Terrible. 35 out of 1481 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 2 nights in Apr 2025

10/10 Excellent

Krzysztof

Stayed 2 nights in Apr 2025

8/10 Good

tyrone darrell, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel. The restaurant is very good. Staff are inviting. Fisherman's Wharf is a 5 minute walk and also the tram.
Stayed 4 nights in Apr 2025

10/10 Excellent

Teri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for everything we wanted to do while visiting San Francisco. Friendly staff, clean rooms. Would recommend to friends and family!
Stayed 4 nights in Apr 2025

10/10 Excellent

Jeong A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Randy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Wonderful bed and quiet
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia

Great service!
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with great location to Fisherman’s wharf and cable car terminus
Stayed 3 nights in Apr 2025

10/10 Excellent

Svetlana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sammy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!
Stayed 1 night in Apr 2025

10/10 Excellent

Nikole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Great location!
Stayed 2 nights in Apr 2025

8/10 Good

Arthur

Liked: Cleanliness, property conditions & facilities, room comfort

Enjoyed Our Stay

Loved the staff and location. Every staff member friendly and helpful. Only major criticism: our room was below street level with passersby walking by our transom type window, which had very transparent shades. It felt weird and unnecessary. Otherwise, a really nice stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Gnuan-Angobo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Great location, impeccable service, and quiet hotel. 24 hour gym is a nice amenity. The hotel design was the highlight of my trip. Really glad I picked this hotel!
Stayed 2 nights in Apr 2025

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Stayed 2 nights in Apr 2025

10/10 Excellent

Traci

Travelled with partner
We love the Kimpton brand to begin with and this hotel is top tier. The staff here are amazingly friendly!!! The location is perfect as home base for exploring the city. Bed was very comfortable!
Stayed 5 nights in Apr 2025

10/10 Excellent

Liana

Stayed 2 nights in Apr 2025

8/10 Good

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and great location. Just wish they would have told me I could have a coffee massive on request rather than me not having coffee in the morning. Everything else super!
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every employee was wonderful and helpful. The benefits of having water each day, restaurant, and breakfast on the property and people aware that you are there all the time. The property felt safe and the rooms were very comfortable.
Stayed 4 nights in Apr 2025

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Richard, CARROLLTON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly service.
Stayed 3 nights in Apr 2025

10/10 Excellent

Delma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loves that it was walking distance to all the tourists areas and minutes away from other attractions
Stayed 1 night in Apr 2025

10/10 Excellent

Jinhee, new york

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!
Stayed 2 nights in Apr 2025

4/10 Poor

Samuel

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Never again

A disastrous experience. Truly one of the worst hotel experiences I've had in many years. There were issues in the restaurant with being served the wrong items, total lack of knowledge / training on the part of the staff and then when I thought that I may have left a valuable in the room after checking out, it took over a week to get in touch with anyone despite constant calls, voicemails and emails. Phone system is dysfunctional and there's a complete and total lack of leadership and organization at this property. Do yourself a favor and stay anywhere else.
Stayed 1 night in Apr 2025

10/10 Excellent

Tiecoura Hamid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, super friendly staff. Area is very walkable, close to restaurants and bars. Short enough drive to either bridge, Golden Gate and/or Bay. Valet parking cost (incl. tax and tips) seems high, especially since the parking garage across the street has a great in&out self park option for half the price.
Stayed 4 nights in Apr 2025