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Chapter San Francisco

2.0 star property
Victorian hostel in San Francisco with a coffee shop/cafe

Photo gallery for Chapter San Francisco

Exterior
Full-sized fridge, microwave, toaster
Lounge
Single Bunk in 6-Bed Dorm (Mixed Room)
4-Bed Deluxe Cabin Mixed Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View map
1533 Franklin Street, San Francisco, CA, 94109
  • Lombard Street
    ‪3 min drive‬
  • Moscone Convention Center
    ‪3 min drive‬
  • Pier 39
    ‪5 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪20 min drive‬

Room options

View all photos for Single Bunk in 6-Bed Dorm (Mixed Room)

Single Bunk in 6-Bed Dorm (Mixed Room)

Single Bunk in 6-Bed Dorm (Mixed Room)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Heating
Full-sized fridge/freezer
LED TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
Hairdryer
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 6-Bed Dorm (Male Room)

Single Bunk in 6-Bed Dorm (Male Room)

Single Bunk in 6-Bed Dorm (Male Room)

Highlights

Heating
Full-sized fridge/freezer
LED TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
Hairdryer
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Economy Shared Dormitory

Economy Shared Dormitory

Economy Shared Dormitory

Highlights

Heating
Full-sized fridge/freezer
LED TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
Hairdryer
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 6-Bed Dorm Upper (Mixed Room)

1 bedroom, blackout curtains, free WiFi, bed sheets

Single Bunk in 6-Bed Dorm Upper (Mixed Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Full-sized fridge/freezer
LED TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
Hairdryer
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 4-Bed Dorm (Female Room)

Single Bunk in 4-Bed Dorm (Female Room)

Single Bunk in 4-Bed Dorm (Female Room)

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Full-sized fridge/freezer
LED TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
Hairdryer
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 6-Bed Dorm Upper (Male Room)

1 bedroom, blackout curtains, free WiFi, bed sheets

Single Bunk in 6-Bed Dorm Upper (Male Room)

Highlights

Heating
Full-sized fridge/freezer
LED TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
Hairdryer
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Economy Shared Dormitory

Economy Shared Dormitory

Economy Shared Dormitory

Highlights

Heating
Full-sized fridge/freezer
LED TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
Hairdryer
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 4-Bed Dorm Upper (Mixed Room)

1 bedroom, blackout curtains, free WiFi, bed sheets

Single Bunk in 4-Bed Dorm Upper (Mixed Room)

Highlights

Heating
Full-sized fridge/freezer
LED TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
Hairdryer
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for 3-Bed Deluxe Cabin Mixed Room

3-Bed Deluxe Cabin Mixed Room

3-Bed Deluxe Cabin Mixed Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Full-sized fridge/freezer
LED TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
Hairdryer
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Bunk in 2-Bed Dorm (Mixed Room) 32577536

Single Bunk in 2-Bed Dorm (Mixed Room) 32577536

Single Bunk in 2-Bed Dorm (Mixed Room) 32577536

Highlights

Heating
Full-sized fridge/freezer
LED TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
Hairdryer
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 4-Bed Dorm (Mixed Room)

Single Bunk in 4-Bed Dorm (Mixed Room)

Single Bunk in 4-Bed Dorm (Mixed Room)

Highlights

Heating
Full-sized fridge/freezer
LED TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
Hairdryer
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 4-Bed Dorm Upper (Female Room)

Single Bunk in 4-Bed Dorm Upper (Female Room)

Single Bunk in 4-Bed Dorm Upper (Female Room)

Highlights

Heating
Full-sized fridge/freezer
LED TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
Hairdryer
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Shared Premium cabin mixed room

Shared Premium cabin mixed room

Shared Premium cabin mixed room

Highlights

Heating
Full-sized fridge/freezer
LED TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for STANDARD FULL BED ADA - Sleeps 2

STANDARD FULL BED ADA - Sleeps 2

STANDARD FULL BED ADA - Sleeps 2

Highlights

Heating
Full-sized fridge/freezer
LED TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Shared Dormitory

Economy Shared Dormitory

Economy Shared Dormitory

Highlights

Heating
Full-sized fridge/freezer
LED TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
Hairdryer
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for 4-Bed Deluxe Cabin Mixed Room

4-Bed Deluxe Cabin Mixed Room

4-Bed Deluxe Cabin Mixed Room

Highlights

Heating
Full-sized fridge/freezer
LED TV
Washer/dryer
Renovated in 2023
Blackout curtains
Separate bedroom
Hairdryer
  • Sleeps 1
  • 1 Twin Bed

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About the area

San Francisco

Chapter San Francisco puts you in the heart of San Francisco, within a 20-minute stroll of popular places like Bill Graham Civic Auditorium and Union Square. Highlights at this Victorian hostel include in-room all-in-one washer/dryers, free WiFi and free high-speed Internet. .The café, Pistachio Cafe, is open for breakfast, brunch and lunch. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. .Attractions within a 30-minute walk of this Western Addition hostel include Presidio of San Francisco and Lombard Street.
View more Hostels in San FranciscoOpens in a new window

What's nearby

  • Union Square - 18 min walk - 1.5 km
  • Lombard Street - 3 min drive - 1.8 km
  • Moscone Convention Center - 3 min drive - 2.5 km
  • Oracle Park - 4 min drive - 3.9 km
  • Pier 39 - 5 min drive - 2.9 km

Getting around

  • California St & Van Ness Ave Stop - 4 min walk
  • San Francisco Station - 14 min drive
  • San Francisco International Airport (SFO) - 33 min drive

Restaurants

  • ‪Octavia - ‬4 min walk
  • ‪Route 101 Bar & Beverage - ‬3 min walk
  • ‪Grubstake Diner - ‬4 min walk
  • ‪Village Pizzeria - ‬5 min walk
  • ‪Gourmet Carousel - ‬1 min walk

About this property

Chapter San Francisco

Victorian hostel in San Francisco with a coffee shop/cafe
There's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. Chapter San Francisco also features multilingual staff, coffee/tea in common area, and concierge services. A complete renovation of Chapter San Francisco was completed in January 2023.

This Victorian San Francisco hostel is smoke free.

  • 40 guestrooms or units
  • 4 levels
  • Built in 1905
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
  • Locker space
Chapter San Francisco offers 40 shared accommodations with all-in-one washer/dryers and shared/communal kitchens. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a shower and hairdryers.

This San Francisco hostel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 500+ Mbps (good for 6+ people or 10+ devices). 42-inch LED televisions come with digital channels. Housekeeping is offered on a daily basis and change of towels can be requested.

Languages

Afrikaans, English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available from 6:00 AM to midnight; USD 40 per day; reservations required
  • Street parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Pistachio Cafe

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 1905
  • Communal living room
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Renovated entire property - January 2023
  • Smoke-free property
  • Victorian architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 42-inch LED TV with digital channels
  • Streaming services

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Shared kitchen access
  • Tea bags/instant coffee
  • Toaster

More

  • All-in-one washer/dryer
  • Heating
  • Mobile key entry
  • Shared accommodation

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 10
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
This property enforces quiet hours from 10:00 PM to 9:00 AM

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 0.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 40 per day (1100 ft away; open 6:00 AM to midnight)
  • Early check-in fee: USD 10 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Laundry fee: USD 10
  • Towels fee: USD 2 (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and mobile payments. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number 812979298

We should mention

  • Children 17 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Chapter Francisco Francisco
Chapter San Francisco San Francisco
Nap York San Francisco Sleep Station
Chapter San Francisco Hostel/Backpacker accommodation

Frequently asked questions

Are there any beaches close to Chapter San Francisco?

The closest beach to Chapter San Francisco is Ocean Beach (8.2 km).

Is there a free airport shuttle available at Chapter San Francisco?

No, Chapter San Francisco does not offer an airport shuttle service.

Is there a bar or restaurant at Chapter San Francisco?

Yep, you can grab a meal at Chapter San Francisco's onsite restaurant that serves breakfast, brunch and lunch.

What time are check-in & check-out at Chapter San Francisco?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Chapter San Francisco?

No, pets are not allowed.

Chapter San Francisco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 232 out of 306 reviews
Rating 8 - Good. 44 out of 306 reviews
Rating 6 - Okay. 10 out of 306 reviews
Rating 4 - Poor. 10 out of 306 reviews
Rating 2 - Terrible. 10 out of 306 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is automated which makes checking in the out very efficient. Generally, I had a very comfortable stay
Stayed 5 nights in May 2025

8/10 Good

Qing

Liked: Cleanliness, amenities, property conditions & facilities
It's a hostel but extremely quiet. Very clean also.
Stayed 1 night in May 2025

6/10 Okay

Andrew

Liked: Cleanliness
This property can’t decide what it wants to be. Some of the staff are friendly and effective, while others are difficult, and borderline counter-productive. At times I enjoyed it and other times I didn’t. Some parts are well designed while others need a redo. Have the stuff works great, the other half barely. I wish I had better things to say but it’s like a mediocre boy/girlfriend. Best to leave early and warn others to avoid unless they want to spend hours agonizing over the potential.
Stayed 3 nights in May 2025

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable, and there’s enough transport to get around the city. There’s many food spots, cafes, grocery stores, and a pharmacy within 10 minutes walking distance. Facilities were clean and well maintained and staff was responsive. Communication is done through text and the doors use codes instead of keys. Tip: put your lock codes on your home screen of your phone so you don’t have to search through the text messages. Overall, a great experience and the guests I stayed with all were respectful. Definitely recommend for solo travelers who want a safe place that’s in a good location in the city.
Stayed 3 nights in May 2025

6/10 Okay

AnTia

Stayed 1 night in May 2025

10/10 Excellent

JONGBOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even before I arrived, I was so impressed by the customer service. The check-in was easy and accommodating. The facility was so clean, and everyone I interacted with was very pleasant. The hostel is located in a very convenient area. I was able to walk to many different locations, or take a short ride on the train/cab. I wish I had been able to stay longer! The next time I visit, I'll be staying at Chapter SF again for sure.
Stayed 4 nights in Apr 2025

4/10 Poor

José

Disliked: Staff & service, amenities, property conditions & facilities
Do not recommend it
Stayed 5 nights in Apr 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks!
Stayed 3 nights in Apr 2025

10/10 Excellent

Orkun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilets and shower facilities were clean. Pod style bed was comfy.
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! It took me a second to understand how it all worked but it was pretty straightforward to figure once i was at the door. Very clean and affordable for the area.
Stayed 1 night in Apr 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and easy to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Janice

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to clean up and to lay your head!
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff available for most of the day
Stayed 3 nights in Apr 2025

10/10 Excellent

Rob

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like all hostels, it had the lingering smell of feet. Sleeping pods in the room gives a nice sense of privacy and safety
Stayed 2 nights in Apr 2025

10/10 Excellent

Raymond

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent

Safe place to stay in San Francisco and affordable. The entire hostel are clean and smells good.
Stayed 1 night in Apr 2025

10/10 Excellent

Sunnie, Soledad

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was calm and collect
Stayed 3 nights in Apr 2025

2/10 Terrible

Jorge, Seattle

Disliked: Staff & service
Worst experience ever couldn't check in properly on line , the person there refused to help me . Told me on line ,i tried for 20 minutes and finally left and had to pay for another hotel . Yes i lost my non-refundable stay at chapter hostel . They said sorry ,well sorry doesn't get my money back .
Stayed 1 night in Apr 2025

10/10 Excellent

David, Des Moines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place and Team makes it an awesome stay. Enjoy it!
Stayed 2 nights in Apr 2025

10/10 Excellent

Dinh Phuc

Stayed 1 night in Mar 2025

10/10 Excellent

Susana

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing value, great hostel

Amazing hostel, lovely staff and so many amenities (microwave, hob, kettle, toaster, etc). Really clean and modern, and close to lots of public transport. The sleep pods were really nice too. Absolute steal for the price!
Stayed 1 night in Mar 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Management and staff friendly and helpful
Stayed 6 nights in Mar 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Nice place to stay, good area
Stayed 28 nights in Feb 2025