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The Donatello

Property class: 3.5

Photo gallery for The Donatello

A spacious lobby with a large chandelier, a sofa set, two armchairs, a glass-top coffee table, and a view through a large window.
A large, multi-story hotel with a prominent entrance and a series of balconies.
A formal dining room with long tables, leather chairs, and wall-mounted mirrors.
A rooftop terrace with round tables and chairs, potted plants, and a view of the city skyline.
A lobby with a fireplace, seating area, and large windows offering a view.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View map
501 Post St, San Francisco, CA, 94102
  • Place, Union Square
    ‪2 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • Place, SF Masonic Auditorium
    ‪5 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette

A hotel room with a large bed, a sofa, a desk, and a coffee table.

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

9.4 out of 10
Exceptional
(196 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio

A hotel room with a bed, sofa, desk, and a view of a building.

Studio

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Accessible King Roll In

A hotel room with a bed, a sofa, a desk, and a chair.

Accessible King Roll In

  • Sleeps 2
  • 1 Single Sofa Bed and 1 King Bed
  • Free Wi-Fi

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About the area

San Francisco

The Donatello puts you in the heart of San Francisco, steps from Union Square and within a 15-minute stroll of Moscone Convention Center. Highlights at this hotel include a restaurant, and in-room kitchenettes and free WiFi. .The restaurant, Zingari, is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. There's also the convenience of valet parking. .Within a 20-minute walk of this 3.5-property class Union Square hotel, attractions include San Francisco Museum of Modern Art and Bill Graham Civic Auditorium.

What's nearby

  • Union Square - 2 min walk - 0.2 km
  • 450 Sutter Building - 3 min walk - 0.3 km
  • Westin St Francis Hotel Glass Elevators - 3 min walk - 0.3 km
  • SF Masonic Auditorium - 5 min walk - 0.4 km
  • Grace Cathedral - 6 min walk - 0.6 km

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Post St Stop - 2 min walk
  • San Francisco International Airport (SFO) - 31 min drive

Restaurants

  • ‪Golden Gate Tap Room - ‬3 min walk
  • ‪The Cheesecake Factory - ‬4 min walk
  • ‪7-Eleven - ‬3 min walk
  • ‪Cityscape Bar & Restaurant | Hilton San Francisco Union Square - ‬4 min walk
  • ‪Starbucks - ‬5 min walk

About this property

The Donatello

The Donatello offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at The Donatello. Parking is available for a fee.

This 3.5-star San Francisco hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 15 levels
  • Built in 1959
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Donatello offers 94 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium cable channels. Accommodation at this 3.5-star hotel has kitchenettes with microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zingari

Things to do

  • Billiards/pool table
  • Gym
  • Sauna

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 15 floors
  • Built in 1959
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 65 per night (in/out privileges)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Donatello Hotel
Donatello Hotel San Francisco
Donatello San Francisco
Hotel Donatello
The Donatello Hotel
The Donatello San Francisco
The Donatello Hotel San Francisco

Frequently asked questions

What is the cancellation policy at The Donatello?

The Donatello offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Donatello?

Yep, The Donatello has covered valet parking with in/out privileges for USD 65 per night.

Are there any beaches close to The Donatello?

The closest beach to The Donatello is Ocean Beach (9.3 km).

What makes The Donatello a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Donatello.

Is there a free airport shuttle available at The Donatello?

No, The Donatello does not offer an airport shuttle service.

Is there a bar or restaurant at The Donatello?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at The Donatello?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Donatello?

No, only service animals are allowed.

The Donatello Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 729 out of 1000 reviews
Rating 8 - Good. 187 out of 1000 reviews
Rating 6 - Okay. 47 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, room was clean and very spacious. Great location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Thera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and personal welcomes. Made me feel as if I had returned home.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room and great location!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying here. Staff is very nice and helpful. There's lots of restaurants around. Valet parking and very clean rooms. Highly recommend this hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Esther

Liked: Cleanliness
Great room and amnenities.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The room was spacious and had great amenities. The locker room area was really nice. All the staff were very friendly. The location overall is good. It is downtown so can be sketchy nearby but we would definitely stay here again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tanveer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is courteous
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Aleksandra

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and amazing staff. Thank you for a lovely stay!
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Lizeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Zaki

Average Hotel, the parking is very expensive
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were big, clean, and comfortable. I loved the rooftop lounge which felt like a peaceful oasis. The jacuzzi was very unique and tasteful. Every staff member we interacted with was very genuine and friendly and we felt that they really did care about guest experience. One thing to note is that the building is a bit older so the bathroom in my room was a bit smaller than you'd get in a newer hotel.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ciaran

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely kind. You rarely see that in the US. They are willing to help in any way. By far the standout feature.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good. Staff are very friendly and helpful. Very clean. The property neat union square in the middle of downtown. I liked the early pre-check and quick room preparation. Thanks guys!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, club lounge and locker rooms are great.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Darian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel! Beautiful property
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent staff.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Bryanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thr ammenities were fabulous and thr staff was very nice!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Large, nicely appointed room with kitchenette appliances. great location
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed for a weekend but I would definitely return for a longer stay.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. The surrounding area was disappointing after traveling a few blocks over.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Raluca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and really nice hotel, close to everything I needed.
Stayed 4 nights in Mar 2024