The Royal Sonesta San Juan

4.0 star property

Photo gallery for The Royal Sonesta San Juan

Outdoor pool, open 7:00 AM to 9:00 AM, pool cabanas (surcharge)
Hypo-allergenic bedding, in-room safe, individually decorated
2 bars/lounges, 2 beach bars, swim-up bar, poolside bar
View from room
2 bars/lounges, 2 beach bars, swim-up bar, poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
The current price is NZ$785
includes taxes & fees
15 June - 16 June

Explore the area

View map
5961 Isla Verde Avenue, Carolina, 00979
  • Place, Isla Verde Beach
    ‪4 min walk‬
  • Place, Carolina Beach
    ‪5 min walk‬
  • Place, Balneario de Carolina
    ‪19 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪4 min drive‬

Room options

Room, 2 Queen Beds, Ocean View (Mobility, Bathtub)

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony (Club)

7.4 out of 10
Good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony (Club)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Terrace, Pool View

9.2 out of 10
Wonderful
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Ocean View

9.2 out of 10
Wonderful
(69 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(152 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View (Mobility, Roll-In Shower)

7.8 out of 10
Good
(6 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Room, 1 Queen Bed, City View

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(31 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Garden View

8.6 out of 10
Excellent
(14 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(112 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(23 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, City View (Mobility, Roll-In Shower)

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View (Mobility Accesible)

8.0 out of 10
Very good
(5 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Balcony

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Terrace, Pool View (Mobility Accessible - Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed with Sofa bed, City View (Junior)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Presidential Room, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 2 Double Beds, City View (Junior)

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Carolina

At The Royal Sonesta San Juan you'll be within just a 10-minute stroll of popular attractions like Isla Verde Beach and Carolina Beach. Highlights at this beachfront resort include 6 restaurants, 2 beach bars and a full-service spa. .A day of pampering can include massages, facials and body treatments along with access to the sauna and steam room. The restaurant, Aleli Restaurant, is open for breakfast and lunch. Karaya is the resort's own bar, serving drinks along with dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. 24000 square feet (2230 square metres) of event facilities include 16 meeting rooms and conference space. Other amenities include Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and noon. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 4-property class Isla Verde resort include Casino del Mar at La Concha Resort and Puerto Rico Convention Center.

What's nearby

  • Isla Verde Beach - 4 min walk - 0.4 km
  • Carolina Beach - 5 min walk - 0.5 km
  • Pine Grove Beach - 9 min walk - 0.8 km
  • Balneario de Carolina - 19 min walk - 1.6 km
  • Port of San Juan - 10 min drive - 11.5 km

Getting around

  • Domenech Station - 8 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 6 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬3 min walk
  • ‪Mi Casita Restaurant - ‬1 min walk
  • ‪Lifeguards Of The Reef - ‬4 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬3 min walk
  • ‪24 MarketPlace - ‬1 min walk

About this property

The Royal Sonesta San Juan

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Royal Sonesta San Juan such as an outdoor pool and a fitness centre.

There are 6 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 bars/lounges. WiFi is available in public spaces for a fee. This beach resort also offers a garden and a terrace. For a fee, parking is available. The property offers extended parking privileges.

This 4-star Carolina resort is smoke free.

  • 398 guestrooms or units
  • 15 levels
  • 6 dining venues
  • 2 bars on the beach
  • 2 bars or lounges
  • 24000 sq ft of conference space
  • 2230 sq. m of conference space
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
The Royal Sonesta San Juan offers 398 accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include offices, desks and desk chairs. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. The spa is open selected days.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 27 per day; includes in/out privileges)
  • Valet parking on site (USD 33 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site valet and self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; USD 36 for adults and USD 19.99 for children
  • 2 bars/lounges
  • 2 beach bars
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Akua Bar
  • Aleli Restaurant
  • Karaya
  • La Bodeguita
  • Ocean Breeze

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 24,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • In a nature reserve
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: 22 per cent of room rate
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 36.00 for adults and from USD 19.99 for children
  • Self-parking fee: USD 27 per day (in/out privileges)
  • Valet parking fee: USD 33 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 7:00 AM to 9:00 AM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hotel San Juan
InterContinental San Juan
San Juan InterContinental
Intercontinental San Juan Hotel Isla Verde
InterContinental San Juan Puerto Rico/Isla Verde
Intercontinental San Juan Resort And Casino
InterContinental San Juan Hotel
InterContinental San Juan Resort Carolina
InterContinental San Juan Resort
InterContinental San Juan Carolina
InterContinental Juan Carolin

Frequently asked questions

What is the cancellation policy at The Royal Sonesta San Juan?

The Royal Sonesta San Juan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Royal Sonesta San Juan?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at The Royal Sonesta San Juan on 15 Jun 2026 start from NZ$785, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Royal Sonesta San Juan?

Yep, The Royal Sonesta San Juan has a self car park with in/out privileges for USD 27 per day. A self car park is also available, for a fee.

Are there any beaches close to The Royal Sonesta San Juan?

Yep, The Royal Sonesta San Juan is a short 4-minute walk from Isla Verde Beach. Fun beach activities include jet skiing, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at The Royal Sonesta San Juan?

Yep, there is an onsite spa at The Royal Sonesta San Juan. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does The Royal Sonesta San Juan have a pool?

Yep, and guests love it! The Royal Sonesta San Juan has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 9:00 AM.

What luxury perks are available at The Royal Sonesta San Juan?

The Royal Sonesta San Juan features 2 beach bars, a full-service spa and an outdoor pool.

Does The Royal Sonesta San Juan serve breakfast?

Sure does, buffet brekkie is served on weekdays between 6:00 AM and 11:00 AM and weekends between 6:00 AM and noon.

Is there a free airport shuttle available at The Royal Sonesta San Juan?

No, The Royal Sonesta San Juan does not offer an airport shuttle service.

Is there a bar or restaurant at The Royal Sonesta San Juan?

Relax with a coldie at the 2 beach bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at The Royal Sonesta San Juan?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

The Royal Sonesta San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1685 out of 2385 reviews
Rating 8 - Good. 368 out of 2385 reviews
Rating 6 - Okay. 191 out of 2385 reviews
Rating 4 - Poor. 61 out of 2385 reviews
Rating 2 - Terrible. 80 out of 2385 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

wendy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
nice staff, clean, quiet rooms, great view food at beach side restaurant has gotten worse
Stayed 3 nights in Feb 2026

10/10 Excellent

Gideon

Stayed 5 nights in Feb 2026

6/10 Okay

Vincent

Travelled with group
Disliked: Amenities
Staff was good . Bars closed to early. Room was ok
Stayed 6 nights in Feb 2026

6/10 Okay

Doreen, Aurora

Disliked: Cleanliness, amenities, property conditions & facilities
The new key card bracelets worked poorly. Our room was only cleaned once. There were no books or pamphlets on how to order room service, and what the hotel amenities are, It was only once we called down to the main desk were we told we had to go to a special tv channel and scan a QR code.
Stayed 3 nights in Feb 2026

4/10 Poor

Tetiana

Stayed 7 nights in Feb 2026

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities
Room was very clean and comfortable. Resort had all the amenities needed for a relaxing vacation.
Stayed 3 nights in Feb 2026

10/10 Excellent

Srinath

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff
Stayed 3 nights in Feb 2026

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Staff was very nice and helpful. Great location.
Stayed 4 nights in Feb 2026

10/10 Excellent

Theresa

Travelled with partner
Everyone was wonderful. Couldn’t ask for a better getaway. Salvatore the manager, Gloria our server on the beach, Mario our beach attendant, Wanda and Jamie our servers at breakfast were outstanding.
Stayed 5 nights in Feb 2026

8/10 Good

Donald, CROMPOND

Liked: Cleanliness, amenities
Hotel, beach, pools, and restaurants all good - airport is close but you don’t hear jets - just the crashing waves. The area is run down and the town has to give it a major facelift. Go to the nicer El Coronado area a few miles away unless you stay at the hotel the whole time.
Stayed 3 nights in Feb 2026

10/10 Excellent

Pamela

Stayed 6 nights in Feb 2026

10/10 Excellent

Stephanie

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Everything was amazing!
Stayed 5 nights in Feb 2026

10/10 Excellent

Eldridge

Stayed 2 nights in Feb 2026

10/10 Excellent

Brian

Stayed 5 nights in Feb 2026

2/10 Terrible

Roberto

Travelled with family
Our experience was very disappointing. On the first day of our stay, our daughter was hit by one of the doors leading to the outside terrace on the property. The staff was not helpful in handling the situation, and instead of properly addressing our concerns, they offered us cheesecake as if that would make things better. Our daughter had to walk around with a black eye for the rest of the trip, and it was uncomfortable because people assumed we weren’t taking care of her or that something worse had happened. On top of that, the room itself was very basic and not worth the $600 per night price. Overall, this was not the experience we expected, and we will not be staying here again.
Stayed 4 nights in Feb 2026

10/10 Excellent

Corey

Stayed 4 nights in Jan 2026

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, amenities
The hotel has a great location right in the beach, spacious hot tub, and big pool. It’s the only hotel with a bar/restaurant on the beach and the staff was great!
Stayed 5 nights in Jan 2026

8/10 Good

Marjorie

Travelled with family
Liked: Cleanliness
We have stayed at the resort many times over the years and always have a wonderful time. The facility is lovely, and the staff is always pleasant and accommodating. For some reason, however, we had to track down toilet paper, as though it was being rationed! And final note, I realize the spa is no longer owned by the hotel but their “ we don’t do butts“ massage policy is laughable.
Stayed 6 nights in Feb 2026

8/10 Good

Rachelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Friendly staff. Great location . Pool bar drinks not impressive. Unfortunately, you can hear all noises in the hallway while trying to sleep in the bedroom.
Stayed 2 nights in Jan 2026

10/10 Excellent

jenifer

The room was very clean, the pool was really clean, sparkling! The beach access was perfect, one of the security staff made my day everytime we went out and came in, I forgot his name but he was telling everyone to have a blessed day. He was awesome! The breakfast we only had one day
Stayed 3 nights in Jan 2026

2/10 Terrible

Amanda

Stayed 3 nights in Feb 2026

10/10 Excellent

Jack

Stayed 3 nights in Jan 2026

8/10 Good

Gerald

Stayed 3 nights in Jan 2026

6/10 Okay

Ramona

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Better entertainment and better food
Stayed 4 nights in Oct 2025

10/10 Excellent

Fernando

Stayed 3 nights in Jan 2026