The Royal Sonesta San Juan

4.0 star property
Beachfront, with full-service spa

Photo gallery for The Royal Sonesta San Juan

Outdoor pool, pool cabanas (surcharge), pool umbrellas
2 bars/lounges, 2 beach bars, swim-up bar, poolside bar
On the beach, white sand, sun-loungers, beach umbrellas
1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated
1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Parking available
  • Pool
The current price is NZ$649
includes taxes & fees
16 Sept - 17 Sept

Explore the area

View map
5961 Isla Verde Avenue, Carolina, 00979
  • Isla Verde Beach
    ‪4 min walk‬
  • Carolina Beach
    ‪5 min walk‬
  • Balneario de Carolina
    ‪19 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪4 min drive‬

Room options

Club Room, 1 King Bed, Terrace, Pool View (Mobility Accessible - Roll-In Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Ocean View (Mobility Accesible)

7.6 out of 10
Good
(4 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-In Shower)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(100 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Garden View

8.6 out of 10
Excellent
(12 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Terrace, Pool View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Flat-screen TV
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony (Club)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Flat-screen TV
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Balcony (Club)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Flat-screen TV
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Ocean View (Mobility, Bathtub)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, City View

8.6 out of 10
Excellent
(28 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Room, 1 Queen Bed, City View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 1 King Bed with Sofa bed, Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Flat-screen TV
  • 40 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, City View (Mobility, Roll-In Shower)

7.2 out of 10
Good
(5 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, City View (Junior)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(130 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible, Ocean View

9.4 out of 10
Exceptional
(57 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 King Bed with Sofa bed, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 99 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 2 Double Beds, City View (Junior)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Carolina

At The Royal Sonesta San Juan you'll be within just a 10-minute stroll of popular attractions like Isla Verde Beach and Carolina Beach. Highlights at this beachfront resort include 6 restaurants, 2 beach bars and a full-service spa. .A pampering day can include massages along with access to the sauna. The restaurant, Aleli Restaurant, is open for breakfast and lunch. Karaya is the resort's own bar, serving drinks along with dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. 24000 square feet (2230 square metres) of event facilities include 16 meeting rooms and conference space. Other amenities include Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and noon. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 4-property class Isla Verde resort include Pan American Pier and Puerto Rico Convention Center.

What's nearby

  • Isla Verde Beach - 4 min walk - 0.4 km
  • Carolina Beach - 5 min walk - 0.5 km
  • Balneario de Carolina - 19 min walk - 1.6 km
  • Casino del Mar at La Concha Resort - 7 min drive - 7.5 km
  • Jose Miguel Agrelot Coliseum - 7 min drive - 6.9 km

Getting around

  • Pinero Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 6 min drive

Restaurants

  • ‪Verace - ‬4 min walk
  • ‪Mi Casita Restaurant - ‬1 min walk
  • ‪24 Market Place - ‬1 min walk
  • ‪La Bodeguita - ‬1 min walk
  • ‪Burger King - ‬2 min walk

About this property

The Royal Sonesta San Juan

Beachfront, with full-service spa
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Royal Sonesta San Juan such as an outdoor pool and a fitness centre.

There are 6 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 bars/lounges. WiFi is available in public spaces for a fee. This beach resort also offers a garden and a terrace. For a fee, parking is available. The property offers extended parking privileges.

This 4-star Carolina resort is smoke free.

  • 398 guestrooms or units
  • 15 levels
  • 6 dining venues
  • 2 bars on the beach
  • 2 bars or lounges
  • 24000 sq ft of conference space
  • 2230 sq. m of conference space
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
The Royal Sonesta San Juan offers 398 accommodations with iPod docking stations and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include offices, desks and desk chairs. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open selected days.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 27 per day; includes in/out privileges)
  • Valet parking on site (USD 33 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Extended parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; USD 33 for adults and USD 19.99 for children
  • 2 bars/lounges
  • 2 beach bars
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Akua Bar
  • Aleli Restaurant
  • Karaya
  • La Bodeguita
  • Ocean Breeze

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 24,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • In a nature reserve
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: 22 per cent of room rate
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 33.00 for adults and from USD 19.99 for children
  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per stay (rates may vary)
  • Self-parking fee: USD 27 per day (in/out privileges)
  • Valet parking fee: USD 33 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hotel San Juan
InterContinental San Juan
San Juan InterContinental
Intercontinental San Juan Hotel Isla Verde
InterContinental San Juan Puerto Rico/Isla Verde
Intercontinental San Juan Resort And Casino
InterContinental San Juan Hotel
InterContinental San Juan Resort Carolina
InterContinental San Juan Resort
InterContinental San Juan Carolina
InterContinental Juan Carolin

Frequently asked questions

What is the cancellation policy at The Royal Sonesta San Juan?

The Royal Sonesta San Juan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Royal Sonesta San Juan?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at The Royal Sonesta San Juan on 16 Sept 2025 start from NZ$531.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Royal Sonesta San Juan?

Yep, The Royal Sonesta San Juan has a self car park with in/out privileges for USD 27 per day.

Are there any beaches close to The Royal Sonesta San Juan?

Yep, The Royal Sonesta San Juan is a short 4-minute walk from Isla Verde Beach. Fun beach activities include jet skiing, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at The Royal Sonesta San Juan?

Yep, there is an onsite spa at The Royal Sonesta San Juan. It has a steam room and a sauna. You'll enjoy services like massages.

Does The Royal Sonesta San Juan have a pool?

Yep, and guests love it! The Royal Sonesta San Juan has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at The Royal Sonesta San Juan?

The Royal Sonesta San Juan features 2 beach bars, a full-service spa and an outdoor pool.

What makes The Royal Sonesta San Juan a romantic place to stay?

Beachfront dining and romance packages, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at The Royal Sonesta San Juan.

Does The Royal Sonesta San Juan serve breakfast?

Sure does, buffet brekkie is served on weekdays between 6:00 AM and 11:00 AM and weekends between 6:00 AM and noon.

Is there a free airport shuttle available at The Royal Sonesta San Juan?

No, The Royal Sonesta San Juan does not offer an airport shuttle service.

Is there a bar or restaurant at The Royal Sonesta San Juan?

Relax with a coldie at the 2 beach bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at The Royal Sonesta San Juan?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

The Royal Sonesta San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1332 out of 1937 reviews
Rating 8 - Good. 316 out of 1937 reviews
Rating 6 - Okay. 161 out of 1937 reviews
Rating 4 - Poor. 57 out of 1937 reviews
Rating 2 - Terrible. 71 out of 1937 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Location was convenient to other attractions. We were next door to the Fairmont that had a nice variety of restaurants and a Foxwoods casino. Food at our hotel was good but selection was limited.
Stayed 6 nights in May 2025

8/10 Good

Jennifer

Stayed 3 nights in Apr 2025

10/10 Excellent

Jasmine

Liked: Cleanliness
Love this place!
Stayed 4 nights in May 2025

10/10 Excellent

LATOYA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing
Stayed 3 nights in May 2025

10/10 Excellent

Cimmiah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kid friendly, great food, great drinks, clean hotel, great customer service 10/10
Stayed 3 nights in May 2025

4/10 Poor

wojciech, New York

Travelled with partner
Nice place to stay however prices are out this world. No wonder swim up bar is almost empty when drinks go for $26. That’s almost double then in NYC. If they will lower prices on drinks to 16 bucks not only they will have more customers but also will make more money. Early check in costs $100 and late check out $150. Thank god access to the beach was free in this hotel
Stayed 3 nights in May 2025

6/10 Okay

Kay

Liked: Cleanliness
The hotel was just okay...for almost $500/night I would expect better. Pool was nice as was the surrounding area of the pool. Swim up bar was nice. Service was not great and took almost an hour from order time every time, even for drinks. No hot water for showers one of the nights either. Nice location on the beach but service needs to be improved for that price.
Stayed 2 nights in May 2025

6/10 Okay

Migdalia

Liked: Property conditions & facilities
Nice and clean.. Only issue is the pool closes at 9 pm, people are on vacation and the pool should close a little later so vacationers can enjoy it more.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Experience
Stayed 4 nights in May 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. It isn’t the newest however it is well kept. Excellent views (ocean). Everyone we encountered were very courteous and helpful. The food we tried didn’t taste great, it was not hot ;although they were quick to remedy this). Also, there was a mildew scent to the room that was off putting. We had air freshener that we used whenever we were in the room.
Stayed 2 nights in May 2025

10/10 Excellent

Nihema, Woodbury

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my time ! Will definitely stay again .
Stayed 3 nights in May 2025

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views, amazing service, great housekeepers, beautiful property and close to the airport. I had such a lovely time for my 36th birthday and mother's day. I will be coming back soon God willing.
Stayed 5 nights in May 2025

10/10 Excellent

CYNTHIA

Liked: Amenities, property conditions & facilities
Property is well maintained
Stayed 3 nights in May 2025

6/10 Okay

shakeema

Stayed 2 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Apr 2025

6/10 Okay

Jervonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish it was more to do around the property
Stayed 3 nights in May 2025

10/10 Excellent

Zarif

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 4 nights in Jan 2025

6/10 Okay

Fabio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Disappointed that the hotel would not accomodate a 2-hour late checkout without charging a$150 dollar fee. Very dissappointed given the $$$ spent throughout the week at tge hotel. Naturally we declined the fee and rushed out.
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

brittany

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Srinithya

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and all the hotel staff are very accommodating and friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It was excellent, room did had minor damage when receiving the room, like the bathroom door would not lock, and the toilet holder was broken and fell, making the people downstairs complain about noise coming from our room, but other than that all good, would’ve loved for the pool to close a little later than 9, loved the treatment that William gave us on our stay in the breakfast restaurant, both times I have stayed here, he has given us an amazing service definitely 100/10
Stayed 2 nights in May 2025

10/10 Excellent

Cindi, Front Royal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing week at the Royal Sonesta San Juan! Staff were incredibly friendly and service exceptional. The grounds were immaculate, beach was clean and perfect for swimming and water sports. The property is a quick 5 minute ride from the airport, but we never heard loud aircraft flying over us. We really liked the food at the beach and pool bars, however, found the Italian restaurant attached to the resort to be overpriced and mediocre at best. For a really nice dinner, check out Entrevinos Wine Bar, across the street from the resort. Also across the street is Mi Casita, which had tasty Mofongo, and a marketplace where you can buy snacks and drinks way cheaper than on the resort property - we purchased bottles of prosecco there and had no problem bringing them back to the resort and drinking them by the pool. Also recommend walking down the street to the pharmacy to purchase sunscreen, as the resort charges almost $30 for a spray bottle. We truly loved this resort and can't wait to visit again!
Stayed 4 nights in Apr 2025