Hotel Rumbao, a Tribute Portfolio Hotel

4.0 star property
Bayside hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Hotel Rumbao, a Tribute Portfolio Hotel

Bar (on property)
Outdoor pool
Exterior
Breakfast, lunch, dinner served; local cuisine
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
The current price is NZ$399
includes taxes & fees
16 Dec - 17 Dec

Explore the area

View map
100 Brumbaugh Street, San Juan, Puerto Rico, 00901
  • Place, Pier 3
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪1 min walk‬
  • Place, Pier 1
    ‪3 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

Suite, 1 Bedroom

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
Down duvet
Pillow-top bed
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Bay View

9.8 out of 10
Exceptional
(26 reviews)

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
Shower/bath combination
  • Bay view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(68 reviews)

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 Bedroom

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
Down duvet
Pillow-top bed
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(59 reviews)

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony, Bay View

8.4 out of 10
Very good
(12 reviews)

Highlights

Balcony
Air conditioning
HDTV
Hypo-allergenic bedding
Sofa bed - king
Separate bedroom
Pillow-top bed
Blackout curtains
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Juan

Hotel Rumbao, a Tribute Portfolio Hotel puts you in the heart of San Juan, within steps of Pier 3 and Teatro Tapia. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, KUEROS Restaurant, serves local cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 5973 square feet (555 square metres) of event facilities include 4 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a short walk of this 4-property class Old San Juan hotel include Pier 1 and Port of San Juan.

What's nearby

  • Pier 3 - 1 min walk - 0.0 km
  • Port of San Juan - 1 min walk - 0.1 km
  • Calle Fortaleza - 2 min walk - 0.3 km
  • Pier 1 - 3 min walk - 0.3 km
  • Castillo de San Cristobal - 4 min walk - 0.4 km

Getting around

  • Domenech Station - 10 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 29 min drive

Restaurants

  • ‪Raices Restaurant - ‬2 min walk
  • ‪Muelle 13 - ‬2 min walk
  • ‪Mojito's Restaurant - ‬2 min walk
  • ‪Tijuana's Bar & Grill - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Hotel Rumbao, a Tribute Portfolio Hotel

Bayside hotel with 24-hour fitness centre and 24-hour front desk
Hotel Rumbao, a Tribute Portfolio Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 5973 square feet (555 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Rumbao, a Tribute Portfolio Hotel. For a fee, parking is available.

This 4-star San Juan hotel is smoke free.

  • 245 guestrooms or units
  • 9 levels
  • Conference rooms
  • 5973 sq ft of conference space
  • 555 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Rumbao, a Tribute Portfolio Hotel offers 245 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Fridges, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 26 per day)
  • Secured, covered valet parking on site (USD 36 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 25 for adults and USD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • KUEROS Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 5,973 square feet of conference space
  • Computer station

Outdoors

  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 42 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25.00 for adults and from USD 19.00 for children
  • Covered self-parking fee: USD 26.00 per day (in/out privileges)
  • Valet parking fee: USD 36.00 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel

Frequently asked questions

What is the cancellation policy at Hotel Rumbao, a Tribute Portfolio Hotel?

Hotel Rumbao, a Tribute Portfolio Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Rumbao, a Tribute Portfolio Hotel?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Rumbao, a Tribute Portfolio Hotel on 16 Dec 2025 start from NZ$326.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Rumbao, a Tribute Portfolio Hotel?

Yep, Hotel Rumbao, a Tribute Portfolio Hotel has a secured covered self car park with in/out privileges for USD 26.00 per day. A self car park is also available, for a fee.

Are there any beaches close to Hotel Rumbao, a Tribute Portfolio Hotel?

The closest beach to Hotel Rumbao, a Tribute Portfolio Hotel is Condado Beach (3.2 km).

Does Hotel Rumbao, a Tribute Portfolio Hotel have a pool?

Hotel Rumbao, a Tribute Portfolio Hotel has an outdoor pool. The pool is open 7:00 AM to 10:00 PM.

What makes Hotel Rumbao, a Tribute Portfolio Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Rumbao, a Tribute Portfolio Hotel.

Does Hotel Rumbao, a Tribute Portfolio Hotel serve breakfast?

Yep, buffet brekkie is available weekdays from 6:30 AM to 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Rumbao, a Tribute Portfolio Hotel?

No, Hotel Rumbao, a Tribute Portfolio Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Rumbao, a Tribute Portfolio Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Rumbao, a Tribute Portfolio Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hotel Rumbao, a Tribute Portfolio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 971 out of 1376 reviews
Rating 8 - Good. 232 out of 1376 reviews
Rating 6 - Okay. 81 out of 1376 reviews
Rating 4 - Poor. 38 out of 1376 reviews
Rating 2 - Terrible. 54 out of 1376 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chari

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff. Hotel is beautifully maintained. Close to old San Juan shopping and tourism! We loved our stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia

Liked: Amenities
Clean room. Great staff and the location was excellent.
Stayed 4 nights in Sep 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to cruise ship port. Large, well-appointed rooms. Great coffee shop and restaurant in hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very friendly staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and perfect.

This was the perfect location. One day we literally walked everywhere we wanted to see and visit. From the moment you walk in, it smells nice and clean which is always a good sign for me. Staff very friendly and the rooms have everything you need, the hand held steamer was our personal favorite.
Our view was looking out at the doc where cruise ships dock. *we did did take down these decorations of course before checking out 💛
Stayed 2 nights in Aug 2025

10/10 Excellent

Angelique

Stayed 3 nights in Sep 2025

10/10 Excellent

Claudia Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Zulybel, Lake Wales

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra estadia fue excelente. El personal del hotel muy profesional y amable. Las facilidades en excelente condición. La limpieza , seguridad, acceso al Viejo San Juan simplemente espectacular.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kenroy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very beautiful and clean the service was wonderful everyone in the hotel are very friendly the food is amazing I would most definitely recommend this place and I would stay again myself
Stayed 4 nights in Sep 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at hotel rumbao the staff makes you feel very welcomed , they offer a booklet of things to to around old San Juan as well as things they have for their guest at the hotel ,will definitely come back and recommend to anyone looking for a hotel at walking distance from old San Juan :))
Stayed 4 nights in Sep 2025

10/10 Excellent

LUIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view from 9th floor pool!

Great staff, best location!
Stayed 1 night in Sep 2025

10/10 Excellent

Chrysta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with Hotel Rumbao! From the moment you walk in you’re captivated by its beauty and then you are treated and greeted by such wonderfully friendly people. Our room was outstanding with a great shower in the bathroom. The restaurant had a great breakfast every morning but I also enjoyed the bar and dinner selection as well. We will definitely be returning again!!
Outside view of the Hotel
Room for two
Two Queen Beds
2nd Floor Restaurant Bar and Grill
Stayed 4 nights in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Luis M Valerio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay very much, it is close to everything and has a beautiful view.
Stayed 4 nights in Aug 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great stay, pleasantly surprised. Would recommend and definitely would come back.
Stayed 2 nights in Aug 2025

4/10 Poor

Eric

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We checked in on Wednesday, August 27th, and did not receive a satisfactory response until August 29th, after my husband escalated our concerns to the manager. It appears that booking this property through a third-party service resulted in subpar service. Upon arrival, we encountered several issues, including a leaking refrigerator, an unclean suite, and an empty soap dispenser. We promptly notified the front desk about the refrigerator leak, which was particularly concerning as we needed to store my wife's diabetic medication. Although the staff attempted to repair the refrigerator, the leak persisted, and their solution was to place a towel inside. We also reported other issues, including crumbs on the floor, a single roll of tissue in the bathroom, and the empty soap dispenser. As a frequent Expedia user, I have never experienced such poor service. If I book thru Expedia again for another trip to Puerto Rico, I will definitely not choose this hotel.
Stayed 5 nights in Aug 2025

10/10 Excellent

Linda

Stayed 1 night in Aug 2025

4/10 Poor

Christopher Joseph Rivera, Pinole

Travelled with partner
Disliked: Cleanliness
Started out wonderfully at check in and then service got worse and worse with time. Initial check in was pleasant. Bathroom was a little filthy and definitely weathered. It can use a touch up. Service forgot to replenish towels and after requesting had to wait several hours (and a repeat visit to front desk). Paid for a full breakfast but only received “continental” breakfast. Service staff kind for the most part but definitely expected way more for a 4 star hotel. Spot is convenient for accessing Viejo San Juan. Will likely try another hotel or chain upon repeat visit.
Stayed 4 nights in Aug 2025

10/10 Excellent

Royce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable, with lots of bars and dining options.
Stayed 2 nights in Aug 2025

10/10 Excellent

Terence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!!!
Stayed 2 nights in Aug 2025

2/10 Terrible

Keynaija

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Aug 2025

10/10 Excellent

CARLOS

Stayed 1 night in Aug 2025