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Hotel Rumbao, a Tribute Portfolio Hotel

4.0 star property

Photo gallery for Hotel Rumbao, a Tribute Portfolio Hotel

Bar (on property)
Lobby
Exterior
Breakfast, lunch, dinner served; local cuisine
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$553
includes taxes & fees
6 Apr - 7 Apr

Explore the area

View map
100 Brumbaugh Street, San Juan, Puerto Rico, 00901
  • Place, Port of San Juan
    ‪1 min walk‬
  • Place, Pier 1
    ‪3 min walk‬
  • Place, Castillo de San Cristobal
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

9.8 out of 10
Exceptional
(32 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(75 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 Bedroom

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(71 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Balcony, Bay View

8.0 out of 10
Very good
(16 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

San Juan

Hotel Rumbao, a Tribute Portfolio Hotel puts you in the heart of San Juan, within steps of Pier 3 and Teatro Tapia. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, KUEROS Restaurant, serves local cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 5973 square feet (555 square metres) of event facilities include 4 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a short walk of this 4-property class Old San Juan hotel include Port of San Juan and Pier 1.

What's nearby

  • Pier 3 - 1 min walk - 0.0 km
  • Port of San Juan - 1 min walk - 0.1 km
  • Calle Fortaleza - 2 min walk - 0.3 km
  • Pier 1 - 3 min walk - 0.3 km
  • Castillo de San Cristobal - 4 min walk - 0.4 km

Getting around

  • Roosevelt Station - 9 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 31 min drive

Restaurants

  • ‪Raices Restaurant - ‬3 min walk
  • ‪Café Cola'o - ‬4 min walk
  • ‪Tijuana's Bar & Grill - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Mojito's Restaurant - ‬2 min walk

About this property

Hotel Rumbao, a Tribute Portfolio Hotel

Hotel Rumbao, a Tribute Portfolio Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 5973 square feet (555 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Rumbao, a Tribute Portfolio Hotel. For a fee, parking is available.

This 4-star San Juan hotel is smoke free.

  • 245 guestrooms or units
  • 9 levels
  • Conference rooms
  • 5973 sq ft of conference space
  • 555 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Rumbao, a Tribute Portfolio Hotel offers 245 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Fridges, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 26 per day)
  • Secured, covered valet parking on site (USD 36 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 25 for adults and USD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • KUEROS Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 5,973 square feet of conference space
  • Computer station

Outdoors

  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 42 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25.00 for adults and from USD 19.00 for children
  • Covered self-parking fee: USD 26.00 per day (in/out privileges)
  • Valet parking fee: USD 36.00 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel

Frequently asked questions

What is the cancellation policy at Hotel Rumbao, a Tribute Portfolio Hotel?

Hotel Rumbao, a Tribute Portfolio Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Rumbao, a Tribute Portfolio Hotel?

As of 16 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Rumbao, a Tribute Portfolio Hotel on 6 Apr 2026 start from NZ$553, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Rumbao, a Tribute Portfolio Hotel?

Yep, Hotel Rumbao, a Tribute Portfolio Hotel has a secured covered self car park with in/out privileges for USD 26.00 per day. A self car park is also available, for a fee.

Are there any beaches close to Hotel Rumbao, a Tribute Portfolio Hotel?

The closest beach to Hotel Rumbao, a Tribute Portfolio Hotel is Condado Beach (3.2 km).

Does Hotel Rumbao, a Tribute Portfolio Hotel have a pool?

Hotel Rumbao, a Tribute Portfolio Hotel has an outdoor pool. The pool is open 7:00 AM to 10:00 PM.

What makes Hotel Rumbao, a Tribute Portfolio Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Rumbao, a Tribute Portfolio Hotel.

Does Hotel Rumbao, a Tribute Portfolio Hotel serve breakfast?

Yep, buffet brekkie is available weekdays from 6:30 AM to 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Rumbao, a Tribute Portfolio Hotel?

No, Hotel Rumbao, a Tribute Portfolio Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Rumbao, a Tribute Portfolio Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Rumbao, a Tribute Portfolio Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hotel Rumbao, a Tribute Portfolio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1102 out of 1575 reviews
Rating 8 - Good. 259 out of 1575 reviews
Rating 6 - Okay. 107 out of 1575 reviews
Rating 4 - Poor. 46 out of 1575 reviews
Rating 2 - Terrible. 61 out of 1575 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Cindy

Stayed 1 night in Dec 2025

10/10 Excellent

Tyronda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything/everyone was fantastic. The hotel is walkable to the cruise port if you’re going on a cruise
Stayed 1 night in Dec 2025

6/10 Okay

Christina

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
A US$45.78 destination fee (almost 3 times as much as another Marriott hotel in San Juan) was charged without any explanation by staff at check in. We only found out after we came home that we were entitled to credits on on-site expenses including restaurant and cafe. If we had known, we would have saved ourselves money and time wasted in our searches.
Stayed 1 night in Dec 2025

8/10 Good

nelida

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice and modern, however it took awhile for service desk to answer the phone.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey, Carrollton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not eat breakfast in hotel
Stayed 1 night in Dec 2025

6/10 Okay

BRENDA

Travelled with group
Liked: Room comfort
Disliked: Staff & service
They are short housekeeping staff so it was hard to get someone to clean your room. Our room was cleaned only once. Hot tub was not hot at all it was like warm!! Also, upon checkout I was being over charged and brought it to their attention, she ended up correcting it but the charge is still showing on my credit card. I called them when I got home and they said it would take a few days to show correctly on my account. We will see! Other than that the location of hotel is prime location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Heather

Wonderful hotel, very accommodating would stay there again
Stayed 1 night in Dec 2025

10/10 Excellent

Damian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy. The garage was next to the hotel.
Stayed 4 nights in Dec 2025

10/10 Excellent

Lea, Stafford

Stayed 1 night in Dec 2025

10/10 Excellent

Olga

Stayed 1 night in Dec 2025

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were friendly
Stayed 1 night in Dec 2025

6/10 Okay

Adalid

Stayed 1 night in Dec 2025

10/10 Excellent

Dominic

Stayed 1 night in Nov 2025

8/10 Good

Wiley, Ft Lauderdale

Stayed 1 night in Dec 2025

10/10 Excellent

Damaris

Stayed 1 night in Nov 2025

8/10 Good

Maite

Stayed 1 night in Nov 2025

10/10 Excellent

Danial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking around old San Juan
Stayed 1 night in Dec 2025

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities
yes
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, the rooms were modern and clean. We added the breakfast buffet and it was well worth it.
Stayed 1 night in Dec 2025

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente, pero ten en cuenta si tienes un vehículo grande no entra en el parking y te ves obligado a pagar el valet parking.
Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff clean comfortable rooms and an excellent location especially if you’re going on a cruise or exploring old San Juan. Short walk to the cruise port and to many bars and restaurants and the fort in old San Juan. The only complaint would be there are massive lines and rooms not ready at the 3 pm check-in time. They need to get more efficient with that but otherwise a wonderful hotel. I would definitely recommend staying here and I will Definitely be back next time in Puerto Rico.
Stayed 1 night in Dec 2025

10/10 Excellent

LORI

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean hotel and nice workers.
Stayed 1 night in Dec 2025

6/10 Okay

Jason

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Would have rather had the room I booked vs. a larger room without a view and a $20 credit. Restaurant on site was less than expected as far as quality of meal.
Stayed 1 night in Dec 2025

8/10 Good

K

Travelled with partner
Liked: Cleanliness
Clean great staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Juanita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent, location and hospitality!
Stayed 7 nights in Nov 2025