2/10 Terrible
Jason Allan
1 Jan 2026
My Rolex Submariner watch was stolen from my hotel room while my daughter and I stepped out for a couple hours and after I made an official report with the hotel the only thing the hotel staff told me was to call the police. I understand that may be protocol but that wasn’t going to get my watch back and they offered me absolutely nothing except that. The head of security knows full well I was telling him the absolute truth. I will never book with Hyatt again. As you can see I book fairly often and clearly am not in search of any freebies but to not offer a single thing to me is beyond unacceptable.

Jason Allan
Stayed 3 nights in Dec 2025

























