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Hotel Arbaso

Property class: 4

Photo gallery for Hotel Arbaso

A multi-story hotel with ornate balconies and large windows.
A modern interior with glass walls, wooden furniture, and potted plants.
A multi-story building with a classical architectural style, featuring arched doorways and balconies.
A modern restaurant with wooden paneling, marble flooring, and a bar area with wine bottles.
A modern hotel lobby with large windows, a reception desk, and a seating area with a sofa and coffee table.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$306
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
Calle Fuenterrabía 24, San Sebastián, Gipuzkoa, 20004
  • Place, Cathedral of the Good Shepherd
    ‪2 min walk‬
  • Place, Concha Promenade
    ‪3 min walk‬
  • Place, Concha Beach
    ‪3 min walk‬
  • Airport, San Sebastian (EAS)
    ‪24 min drive‬

Room options

View all photos for Basic Double Room

A modern hotel room with a neatly made bed, a bedside table with a lamp, a small desk, and a chair.

Basic Double Room

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

A modern hotel room with a large bed, a bedside table, a chair, a round mirror, and a small table with a lamp.

Comfort Room

9.4 out of 10
Exceptional
(48 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

A modern hotel room with a large bed, a round mirror, a bedside table with a lamp, and a view of the outdoors through sheer curtains.

Deluxe Room

8.2 out of 10
Very good
(14 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

A modern hotel room with a large bed, a desk, and a chair.

Premium Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

A modern bedroom with a wooden wardrobe, a desk with a chair, a bed, and a bedside lamp.

Junior Suite

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Penthouse

A modern hotel room with a large bed, a desk, and a dining area. There are skylights on the ceiling, providing natural light.

Premium Penthouse

  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Duplex

A compact living space with a sofa, a small round table, a wooden chair, a television, and a staircase.

Deluxe Duplex

9.8 out of 10
Exceptional
(7 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Suite

A modern hotel room with a large bed, bedside table, and a flat-screen TV mounted on the wall.

Basic Suite

  • City view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite (Mirador)

A modern hotel room with a wooden floor, a bed with a grey headboard, a white armchair, and a view of the city through large windows.

Premium Suite (Mirador)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 63 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Suite, 2 Bedrooms (Catedral)

A hallway with wooden cabinets, a wooden floor, and a door leading to a room with a table and chairs.

Deluxe Suite, 2 Bedrooms (Catedral)

  • City view
  • 73 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

About the area

San Sebastián

Hotel Arbaso puts you in the heart of San Sebastián, connected to the convention centre and within steps of Cathedral of the Good Shepherd and El Raton de Getaria. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The fine-dining restaurant, Narru, serves Basque cuisine and is open for breakfast, lunch and dinner. Added amenities include free Wi-Fi in public areas, a steam room and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 7:30 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Near this 4-property class San Sebastián Centro hotel, you'll find Concha Beach.

What's nearby

  • Cathedral of the Good Shepherd - 2 min walk - 0.2 km
  • Maria Cristina Bridge - 2 min walk - 0.2 km
  • Concha Promenade - 3 min walk - 0.3 km
  • Concha Beach - 3 min walk - 0.3 km
  • San Sebastian City Hall - 6 min walk - 0.6 km

Getting around

  • Donostia-San Sebastián Station - 5 min walk
  • San Sebastian (EAS) - 22 min drive

Restaurants

  • ‪Antonio Bar - ‬4 min walk
  • ‪La Espiga - ‬3 min walk
  • ‪Cachon - ‬3 min walk
  • ‪Ciaboga - ‬4 min walk
  • ‪Aitana - ‬4 min walk

About this property

Hotel Arbaso

Hotel Arbaso offers its guests a steam room, a 24-hour fitness centre, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Arbaso. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star San Sebastián hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 5 levels
  • Built in 2020
  • Deli
  • Towels for the beach
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Arbaso offers 50 air-conditioned accommodations with minibars and laptop-compatible safes. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This San Sebastián hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available.

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The price is NZ$321
includes taxes & fees
1 Nov - 2 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (EUR 35 per night)
  • Secured, covered valet parking on site (EUR 35 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Narru

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Private wine tours
  • Steam room
  • Wine tours

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 35 per person
  • Airport shuttle fee: EUR 57 per person (one-way)
  • Airport shuttle fee per child: EUR 57 (one-way)
  • Covered self-parking fee: EUR 35 per night
  • Valet parking fee: EUR 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel Arbaso Hotel
Hotel Arbaso San Sebastián
Hotel Arbaso Hotel San Sebastián

Frequently asked questions

What is the cancellation policy at Hotel Arbaso?

Hotel Arbaso offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Arbaso?

As of 2 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Arbaso on 2 Nov 2026 start from NZ$306, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Arbaso?

Yep, Hotel Arbaso has a secured covered self car park for EUR 35 per night. A self car park is also available, for a fee.

Are there any beaches close to Hotel Arbaso?

Yep, Hotel Arbaso is a short 6-minute walk from Concha Beach. Fun beach activities include fishing.

Is there a spa on site at Hotel Arbaso?

There's no onsite spa, but this property does offer spa services.

What makes Hotel Arbaso a romantic place to stay?

Couples spa treatments and winery tours, as well as comfy beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Arbaso.

Does Hotel Arbaso serve breakfast?

Yeah, cooked-to-order breakfast is served daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Arbaso?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Arbaso?

Yep, they've got a lounge bar and an onsite restaurant that serves Basque cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Arbaso?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Arbaso?

No, only service animals are allowed.

Hotel Arbaso Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 427 out of 492 reviews
Rating 8 - Good. 40 out of 492 reviews
Rating 6 - Okay. 14 out of 492 reviews
Rating 4 - Poor. 3 out of 492 reviews
Rating 2 - Terrible. 8 out of 492 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located to walk all of San Sebastian.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room and incredibly kind staff. Beautiful view of the courtyard cathedral. Few min walk from both the beach and old town. On site food was also excellent. Highly recommend staying at the Arbaso.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Great location. Front desk was very helpful.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel Very attentive and very discreet
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing & the location was perfect!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was a loft. So beautiful and spacious, the hotel is centrally located and looks like renovated to r brand new. The breakfast is just ok.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff! Convenient and easy to navigate.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, nice rooms, great location.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 recommend! We truly enjoyed our time at Hotel Arbaso and we would stay here again! It’s a beautiful hotel and the location is ideal. From the moment we got there to the time we left, the staff was friendly, kind, and helpful. We had a problem with our flight and late one night we needed to use a local phone. Alicia at the front desk was patient and understanding. She tried her best to help us and that was much appreciated. Thank you to the whole staff who truly made our stay comfortable.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Ok but somewhat disappointed did not feel overall welcome….
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Arbaso exceeded our expectations in every way.Superlative.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property - smart interiors, staff went above and beyond. We were fortunate enough to get an upgrade which was a pleasant surprise and made our stay more enjoyable. I would definitely book again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff very courteous and nice atmosphere
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff were fantastic, Alicia and the gentleman on the front desk have been so helpful, good with my son (2yo), very knowledgeable!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Best experience. Recommend the junior suite :)
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in an excellent location
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The whole stay was spot on. The rooms are in excellent condition, immaculate and clean.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the restaurant (Narru) was the some of the best service we've had in a restaurant and we eat out A LOT!....One small gripe, it tells you when you book that the mini-bar is free, but they only 'fill' it for you once and you get very little, so I'm sorry but that ain't a free mini-bar.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Staff very friendly and helpful.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location. Nice staff. Spacious room with new interior and furniture with good taste. 10/10
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Nice place. Fairly priced rooms and dinner. Comfortable bed. Great location. Super friendly people.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and would go again
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We stayed in the duplex, and it is literally a dream of a room. I could not love this room more and the skylights make it so unique. The wood-burning fireplace was perfect on a rainy day. The hotel is perfectly located and the staff is so lovely. I will never stay anywhere else in San Sebastian.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Stayed 3 nights in Jun 2025