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Mercure San Sebastian Monte Igueldo

4.0 star property
Family-friendly hotel with 2 restaurants and bars/lounges

Photo gallery for Mercure San Sebastian Monte Igueldo

Sports facility
2 bars/lounges
2 bars/lounges
Aerial view
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • Parking available
  • Parking included
The current price is NZ$480
includes taxes & fees
27 June - 28 June

Explore the area

Map
Paseo del Faro 134, San Sebastián, 20008
  • Monte Igueldo
    ‪3 min walk‬
  • Concha Promenade
    ‪2 min drive‬
  • Donostia-San Sebastian Aquarium
    ‪14 min drive‬
  • San Sebastian (EAS)
    ‪22 min drive‬

Room options

View all photos for Standard Room, Mountain View

Standard Room, Mountain View

Standard Room, Mountain View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Standard Room, 1 Single Bed (Single Room, 1 Twin Bed)

Standard Room, 1 Single Bed (Single Room, 1 Twin Bed)

Standard Room, 1 Single Bed (Single Room, 1 Twin Bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Sea View

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Sea View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Premium Room, Sea View

Privilege, Premium Room, Sea View

Privilege, Premium Room, Sea View

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Privilege, Room, Balcony

Privilege, Room, Balcony

Privilege, Room, Balcony

8.2 out of 10
Very good
(13 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Standard Triple Room, Multiple Beds, Mountain View

Standard Triple Room, Multiple Beds, Mountain View

Standard Triple Room, Multiple Beds, Mountain View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed

About the area

San Sebastián

A family-friendly stay in San Sebastián awaits you at Mercure San Sebastian Monte Igueldo. You'll find Monte Igueldo a few steps away and Bay of Biscay within a 15-minute stroll. Highlights at this hotel include 2 restaurants, 2 bars/lounges and free self-parking. .The restaurant, El Torreon, serves Basque cuisine and is open for lunch and dinner. Enjoy the gym, seasonal outdoor swimming pool and kids' swimming pool as well as access to bike hire. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of RV/bus/truck parking. .With a stay at this 4-property class Antiguo hotel, you'll be 2.2 km (1.3 mi) from Ondarreta Beach and 2.7 km (1.7 mi) from Concha Promenade.

What's nearby

  • Monte Igueldo - 3 min walk - 0.3 km
  • Concha Promenade - 2 min drive - 1.8 km
  • Miramar Palace - 2 min drive - 1.8 km
  • Concha Beach - 4 min drive - 3.2 km
  • Donostia-San Sebastian Aquarium - 14 min drive - 4.2 km

Getting around

  • San Sebastian Amara Station - 14 min drive
  • San Sebastian (EAS) - 31 min drive

Restaurants

  • ‪Trikua - ‬4 min drive
  • ‪Bar Pepe - ‬4 min drive
  • ‪Bar Campus - ‬5 min drive
  • ‪Bar Antzara - ‬4 min drive
  • ‪Doner Kebab - ‬4 min drive

About this property

Mercure San Sebastian Monte Igueldo

Family-friendly hotel with 2 restaurants and bars/lounges
Mercure San Sebastian Monte Igueldo offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the family-friendly Mercure San Sebastian Monte Igueldo. Self parking is free.

  • 123 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Water dispenser
Mercure San Sebastian Monte Igueldo offers 123 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with satellite channels and pay-per-view films.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 24 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • El Faro
  • El Torreon

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Library
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in July and close in September.
  • Pool access available from 10 AM to 9 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mercure San Sebastian Monte Igueldo Hotel
Mercure Monte Igueldo Hotel
Mercure Monte Igueldo
Mercure San Sebastian Monte Igueldo Hotel
Mercure San Sebastian Monte Igueldo San Sebastián
Mercure San Sebastian Monte Igueldo Hotel San Sebastián

Frequently asked questions

What is the cancellation policy at Mercure San Sebastian Monte Igueldo?

Mercure San Sebastian Monte Igueldo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure San Sebastian Monte Igueldo?

As of 21 Jun 2025, prices found for a 1-night stay for 2 adults at Mercure San Sebastian Monte Igueldo on 27 Jun 2025 start from NZ$479.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure San Sebastian Monte Igueldo?

Yep, Mercure San Sebastian Monte Igueldo has a free self car park.

Are there any beaches close to Mercure San Sebastian Monte Igueldo?

The closest beach to Mercure San Sebastian Monte Igueldo is Concha Beach (1.9 km).

Does Mercure San Sebastian Monte Igueldo have a pool?

Mercure San Sebastian Monte Igueldo has a seasonal outdoor pool and a kids' pool. The pool is open 10 AM to 9 PM (Seasonal outdoor pool open from July to September).

Is Mercure San Sebastian Monte Igueldo family-friendly?

You bet! With amenities such as a children's pool, babysitting services and a playground, it's no surprise that Mercure San Sebastian Monte Igueldo is a hit with families.

Does Mercure San Sebastian Monte Igueldo serve breakfast?

Yeah, buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Mercure San Sebastian Monte Igueldo?

No, Mercure San Sebastian Monte Igueldo does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure San Sebastian Monte Igueldo?

Yep, you can grab a meal at Mercure San Sebastian Monte Igueldo's onsite restaurant that serves Basque cuisine.

What time are check-in & check-out at Mercure San Sebastian Monte Igueldo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure San Sebastian Monte Igueldo?

No, only service animals are allowed.

Mercure San Sebastian Monte Igueldo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 240 out of 466 reviews
Rating 8 - Good. 131 out of 466 reviews
Rating 6 - Okay. 56 out of 466 reviews
Rating 4 - Poor. 29 out of 466 reviews
Rating 2 - Terrible. 10 out of 466 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Marc

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay there! The rooms were filthy. Dust all over the room. Dirty cleaning water marks on the walls and the staff didn’t seem to care when I went down to receipt to inform them of the state of the room nor when I showed them the photos. Also there was no hot water in the morning!
Stayed 1 night in Feb 2025

6/10 Okay

Natalie

Travelled with partner
Disliked: Cleanliness
Strange man at barrier entrance, not in any form of uniform and wanted to see our hotel booking confirmation - didn’t explain why. Made us feel uncomfortable. Reception staff not very welcoming. Bath wasn’t clean - found hairs floating in the bath I had run. Bar food was terrible and overpriced. The hotel views are absolutely amazing and the bar seating area is beautiful. Breakfast was lovely with great views but wouldn’t stay again. Very isolated if you want to explore on foot.
Stayed 1 night in Jan 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
We did not realize there was an amusement park outside the hotel but the furnicular was an amazing bonus to help us get down into town. The views from the hotel are absolutely stunning and the pool deck is likely the most picturesque pool scene we have ever enjoyed!
Stayed 2 nights in Sep 2024

10/10 Excellent

Kenneth

Stayed 1 night in Oct 2024

10/10 Excellent

Richard, imperial

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love how the hotel sit up high providing great view to the city below. The room and amenities were great. Staff were eager to assist.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Ihor, North Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for those who don’t mind taking taxi back each time after night dinner because the walk to old city is exactly 3km; but awesome promenade walk though! 2.50 euro per person for funicular will get you to and up of shore line conveniently but works only til 8:30 pm
Stayed 2 nights in Sep 2024

8/10 Good

Linda, Bainbridge Island

Travelled with partner
Spectacular view and location. The funicular takes you to the beach and if you love to walk, like we do, you can explore the old city. The room was comfortable. We wanted to swim some laps so we were disappointed the oook was closed in the overcast weather. We had dinner in the bar. The food was good but the staff overwhelmed and service was slow. The house wine by the glass was disappointing given all the great wines in Spain.
Stayed 1 night in Sep 2024

4/10 Poor

Artak

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do yourself a favor and get a room with a sea facing view. It's truly stunning. Staff was friendly and nice, not overly solicitous. You'll need transportation to get into to town, but the view is exquisite.
Stayed 4 nights in Sep 2024

10/10 Excellent

Anthony

Stayed 1 night in Sep 2024

10/10 Excellent

Jamee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property, the view is breathtaking and the dinner was really good. There is an amusement park at the base of the hotel which would be really fun with small kids. There is also a tran type ride that will take you to the bottom of the hill where the beach is. Downside: The front desk is a bit slow and not always attended.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コンチャ湾が一望出来るすてきなロケーションでした。 スタッフの方達もみなさんとても感じが良かったです。 朝ご飯のレストランから日の出が見えてとても綺麗でした。 プールも部屋もとても良かったです。
Stayed 4 nights in Sep 2024

8/10 Good

????

Stayed 1 night in Aug 2024

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel, view from our room were the best we've ever had. Spectacular meal at the restaurant, loved the art deco feel of the bar/lobby area. Staff were great. Bed was not comfy - very very firm and felt old. Everything else about the hotel was worthy of five stars! But had trouble getting good sleep.
Stayed 2 nights in Aug 2024

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel sits on top of Mount Igueldo. Beautiful views. It is far from the beach so be prepared for a long walk if you want to go to the beach from the hotel. Nice breakfast but very expensive
Stayed 1 night in Aug 2024

8/10 Good

Jeannine Anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel is stunning (on top of a hill overlooking the Atlantic and the town) and the rooftop pool has great views. The inside bar and lounge is lovely with great views of the Atlantic. The views make it. Everything else was good. The restaurant is very good. The service was slow at times. Sometime there weren’t enough staff when the hotel was busy and you had to wait a long time and sometimes orders were very delayed or there were no clean tables at breakfast.
Stayed 11 nights in Aug 2024

6/10 Okay

RAFFI, Dubai

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
We only liked the view as the service was poor maybe due to the fact that the hotel was understaffed
Stayed 6 nights in Aug 2024

6/10 Okay

Scott

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
All that glitters is not gold. Shower and ac good. Bed ok but defineately hard. Service - I've seen happier people at a funeral and staff per demand is low so both those are on management. Wifi weak and flakey. In room coffee ...instant coffee ....that is 2 star hotel stuff not to mention only 1 regular packet and not replaced. No iron or ironning board available. Just a litany of thing that keep this grand on the surface but less so underneath
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

NANCY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay with views

Great
Stayed 3 nights in Jun 2024

4/10 Poor

Stewart

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We arrived to San Sebastián in the afternoon via the bus from Hendaye. We knew the hotel was on top of one of the flanking hills on either side of the crescent beach so was excited to get to the hotel and take in the view – like the pictures. You can take the 16 bus which runs from end to end, we arrived at the base on the funicular that takes you up to the hotel and here is the first problem; you have to pay to go to your hotel. As a guest you get a concession rate of €3 per person return, it doesn’t sound like a lot but given there is nothing to do around the hotel as it’s on the far side of town you would soon spend €10 a day just getting up to your hotel a bus into town. The second issue is that the hotel is on top of an old amusement park, luckily the weather was bad so it wasn’t busy but this itself is a tourist destination so if you just want to go to your room for a nap, you have to go up a funicular with a bunch of tourists who just want to go on the rollercoaster. The view from the room is nice, but to have your window open you can hear the sounds of kids in the amusement park below. It’s a very weird experience. We arrived and even though we paid upfront for 4 days, I asked if we could cancel our stay before we checked in. Obviously, they wouldn’t refund us so we just grinned it and stayed for 2 nights. The hotel is fine, it’s what a commercial chain hotel was back in the late 90s and hasn’t changed much since. It’s clean, facilities are old but nice enough.
Stayed 4 nights in Jun 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous views.

Lovely hotel with amazing views over the ocean, the city and its beaches. We ate in the dining room one night. The meal was delicious, and the service from the restaurant staff was excellent. A long walk to the Old Town was worth the effort, although a bus service was available to the end of the road of the hotel. A very enjoyable stay in San Sebastian which we would definitely return to. Our only negative comment was regarding a lack of coffee in the room, just 2 sachets, and no creamer, but just a small gripe.
Stayed 2 nights in May 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, room comfort
Get the room with a view.
Stayed 4 nights in Feb 2024