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Sercotel Hotel Europa

3.0 star property
Hotel with a restaurant, a short walk to Concha Beach

Photo gallery for Sercotel Hotel Europa

Front of property
Hallway
Hallway
Superior Twin Room
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Room service
The current price is NZ$318
includes taxes & fees
6 July - 7 July

Explore the area

Map
San Martin, 52, San Sebastián, Gipuzkoa, 20007
  • Concha Promenade
    ‪1 min walk‬
  • Concha Beach
    ‪2 min walk‬
  • Donostia-San Sebastian Aquarium
    ‪16 min walk‬
  • San Sebastian (EAS)
    ‪20 min drive‬

Room options

View all photos for Superior Apartment

Minibar, in-room safe, blackout curtains, soundproofing

Superior Apartment

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Hairdryer
Minibar
Digital channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Apartment

Minibar, in-room safe, blackout curtains, soundproofing

Classic Apartment

Highlights

Separate dining area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Hairdryer
Minibar
Digital channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Hairdryer
Minibar
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Hairdryer
Minibar
Digital channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Hairdryer
Minibar
Digital channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Hairdryer
Minibar
Digital channels
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.0 out of 10
Very good
(12 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Hairdryer
Minibar
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room (Basic)

Minibar, in-room safe, blackout curtains, soundproofing

Basic Room (Basic)

Highlights

Separate dining area
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Minibar
  • Sleeps 1
  • 1 Double Bed

About the area

San Sebastián

Sercotel Hotel Europa places you in the centre of San Sebastián, steps from Concha Promenade and within a short 5-minute stroll of Cathedral of the Good Shepherd. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 7:30 AM and 11 AM. There's also the convenience of self parking. .Attractions within a 30-minute drive of this 3-property class San Sebastián Centro hotel include Concha Beach and Zarautz Beach.

What's nearby

  • Concha Promenade - 1 min walk - 0.0 km
  • Concha Beach - 2 min walk - 0.2 km
  • Cathedral of the Good Shepherd - 3 min walk - 0.3 km
  • Plaza de La Constitucion - 11 min walk - 1.0 km
  • Donostia-San Sebastian Aquarium - 16 min walk - 1.4 km

Getting around

  • San Sebastian Amara Station - 7 min walk
  • San Sebastian (EAS) - 24 min drive

Restaurants

  • ‪La Espiga - ‬4 min walk
  • ‪Bar Swing - ‬4 min walk
  • ‪Sebastopol - ‬1 min walk
  • ‪Cachon - ‬4 min walk
  • ‪Caravanserai - ‬4 min walk

About this property

Sercotel Hotel Europa

Hotel with a restaurant, a short walk to Concha Beach
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at Sercotel Hotel Europa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star San Sebastián hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 1990
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sercotel Hotel Europa offers 65 accommodations with minibars and a safe. This accommodation offers separate dining areas. Smart televisions come with digital channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Catalan, English, French, German, Italian, Spanish

Similar properties

Interior entrance

Axel Hotel San Sebastián - Adults Only

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 537 reviews
The price is NZ$366
includes taxes & fees
3 July - 4 July
Axel Hotel San Sebastián - Adults Only

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 8:00 AM to midnight; EUR 25 per day; discounts available
  • Secured, covered parking on site (EUR 25 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11 AM for a fee: EUR 16 to 16 for adults and EUR 16 to 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 to 16 for adults and EUR 16 to 16 for children
  • Covered self-parking fee: EUR 25 per day
  • Nearby parking fee: EUR 25 per day (492 ft away; open 8:00 AM to midnight)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Sercotel Hotel Europa San Sebastian
Husa Europa Hotel
Husa Europa Hotel San Sebastian
Husa Europa San Sebastian
Husa Europa Hotel San Sebastian - Donostia
Sercotel Europa San Sebastian
Husa Europa San Sebastián Donostia
Sercotel Europa
Hotel Sercotel Europa
Husa Europa
Sercotel Hotel Europa Hotel
Sercotel Hotel Europa San Sebastián
Sercotel Hotel Europa Hotel San Sebastián

Frequently asked questions

What is the cancellation policy at Sercotel Hotel Europa?

Sercotel Hotel Europa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sercotel Hotel Europa?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Sercotel Hotel Europa on 6 Jul 2025 start from NZ$318.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sercotel Hotel Europa?

Yep, Sercotel Hotel Europa has a secured covered self car park for EUR 25 per day. Onsite parking is limited.

Are there any beaches close to Sercotel Hotel Europa?

Yep, Sercotel Hotel Europa is a short 6-minute walk from Concha Beach.

Does Sercotel Hotel Europa serve breakfast?

Yep, buffet breakfast is served daily from 7:30 AM to 11 AM.

Is there a free airport shuttle available at Sercotel Hotel Europa?

No, Sercotel Hotel Europa does not offer an airport shuttle service.

Is there a bar or restaurant at Sercotel Hotel Europa?

Yep, they've got a lounge bar and an onsite restaurant that serves Basque cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sercotel Hotel Europa?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Sercotel Hotel Europa?

No, only service animals are allowed.

Sercotel Hotel Europa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 301 out of 874 reviews
Rating 8 - Good. 382 out of 874 reviews
Rating 6 - Okay. 144 out of 874 reviews
Rating 4 - Poor. 38 out of 874 reviews
Rating 2 - Terrible. 9 out of 874 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Greg.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was a short walk to the beach where there is a wide walkway which will take you into the old part if the city in minutes. Staff were very helpful in assisting with our few words in Spanish. There is a lift to the rooms (always appreciated). Car parking is off site but only a couple of minutes walk away. It is operated as separate business so there is an extra charge. I would happily stay here again.
Stayed 1 night in May 2025

10/10 Excellent

MARTA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, as well as the property
Stayed 1 night in Mar 2025

8/10 Good

Mustafa, Adana

Travelled with family, Travelled with group
En önemli özelliği şehrin merkezi konumunda olması. Onun dışında vasat. Park için yönlendirdikleri park yeri akşam kapılarını kapattığı için hiç kullanışlı değil. Ama yakınında 24 saat açık kullanışlı park yerleri var
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel just a short walk to the beach. Very nice dining options nearby. If you’re feeling ambitious you can walk to the Aquarium and San Telmo Museum…my husband and I are ages 68 and 85 and we did it.
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Warmer breakfast food. Pots with lids not great.
Stayed 3 nights in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. The staff is incredibly friendly and helpful. They pay attention to little things, suggestions, reserving cabs. It is evident they value you as a customer. Rooms are modern, clean and quiet. Location is minutes from beach with amazing dining and shopping options. You will not regret booking here.
Stayed 3 nights in Nov 2024

8/10 Good

Maria, Houston

Stayed 1 night in Oct 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard, Toa Baja

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Jul 2024

8/10 Good

Agnes

Liked: Cleanliness
Pretty good location for the price. Most areas of interest are walkable. Parking was not bad. Rooms were small and had very low and slanted ceiling. If you are a tall person you will be bumping your head. No shampoo or conditioner provided - only body gel. Staff were okay but not very warm.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay overall. Hotel is located close to La Concha Beach and City Center.
Stayed 4 nights in Sep 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very helpful and a great location a couple min to the beach and very walkable to other areas. Not a large room but bigger than others in Europe.
Stayed 2 nights in Oct 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value lovey staff

All told this is an excellent Hotel at a very reasonable price. The staff is very friendly, particularly the receptionist, Helena! My only criticism was the hot food offered at breakfast—it was cold. On one occasion, the scrambled egg was fridge-cold, such a shame. This has to be mentioned.
Stayed 7 nights in Oct 2024

10/10 Excellent

Noune

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, wonderful stuff
Stayed 3 nights in Oct 2024

8/10 Good

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Has a car space for unloading luggage and private parking around corner. You can walk to beach.
Stayed 1 night in Oct 2024

8/10 Good

Nathalie

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Carlo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 1 night in Sep 2024

8/10 Good

Juan, Guaynabo

Stayed 2 nights in Aug 2024

6/10 Okay

Valeria

Travelled with family
Liked: Staff & service
Disliked: Amenities
We booked an apartment thinking that that was a suite room since there weren't much explanation about it. The apartment was around the corner, in an more than hundred old building. I didn't like the apartment, very dark with no decorations on the walls, no amenities, no room service (you have to pick up towels in the reception), it was not what I expected. But breakfast that your pay separately was good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly and helpful staff. Perfect
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived the lady on the desk was very friendly and welcoming. Even though my daughter speaks Spanish, she still spoke to me in English. The hotel room was very clean and tiday and the beds were so comfortable. The breakfast had a good range of cold meats, cakes and hot food. Also this hotel was only 15m walk from all the best restaurants in the old town.
Stayed 2 nights in Sep 2024

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jun 2024