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Best Western Plus All Suites Inn

2.5 star property

Photo gallery for Best Western Plus All Suites Inn

Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub
Lobby
Business centre
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Air-conditioning
  • Gym
  • Parking available
The current price is NZ$240
includes taxes & fees
19 May - 20 May

Explore the area

View map
500 Ocean St, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪15 min walk‬
  • Place, Santa Cruz Wharf
    ‪20 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪58 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(24 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

9.4 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(16 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Santa Cruz

At Best Western Plus All Suites Inn you'll be within a 30-minute stroll of Santa Cruz Beach Boardwalk and Santa Cruz Wharf. Highlights at this hotel include free buffet breakfast, Access to hot tub and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include laundry facilities, a 24-hour front desk and express check-out. Each morning free breakfast is served. There's also the convenience of self parking. .With a stay at this Westside Santa Cruz hotel, you'll be 3.1 km (1.9 mi) from Santa Cruz Surfing Museum and 3.4 km (2.1 mi) from Monterey Bay.

What's nearby

  • Ocean Street - 1 min walk - 0.1 km
  • Pacific Avenue - 8 min walk - 0.7 km
  • Santa Cruz Beach Boardwalk - 15 min walk - 1.3 km
  • Santa Cruz Main Beach - 16 min walk - 1.4 km
  • Santa Cruz Wharf - 20 min walk - 1.7 km

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 47 min drive

Restaurants

  • ‪Jack in the Box - ‬5 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬9 min walk
  • ‪Pacific Cookie Company - ‬9 min walk
  • ‪The Buttery - ‬4 min walk
  • ‪四姐 Special Noodle - ‬2 min walk

About this property

Best Western Plus All Suites Inn

Best Western Plus All Suites Inn offers its guests a hot tub and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 570 square feet (51 square metres) and includes conference space. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus All Suites Inn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Santa Cruz hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 3 levels
  • 570 sq ft of conference space
  • 51 sq. m of conference space
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Best Western Plus All Suites Inn offers 80 accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Santa Cruz by IHG
Westside Santa Cruz
  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
4.3 out of 5, Excellent, 1,190 reviews
The price is NZ$237
includes taxes & fees
26 May - 27 May
Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 16.50 per night; includes in/out privileges)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 570 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (107 centimetre high)
  • Lift (140 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 16.50 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Plus All Suites Inn.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western All Suite Inn
Best Western Plus All Suite
Best Western Plus All Suite Inn
Best Western Plus All Suite Inn Santa Cruz
Best Western Plus All Suite Santa Cruz
Best Western Plus Suite
Best Western Plus All Suites Inn Santa Cruz
Best Western Plus All Suites Inn
Best Western Plus All Suites Santa Cruz
Best Western Plus All Suites
Santa Cruz Best Western
Best Western Plus All Hotel Santa Cruz
Best Western Santa Cruz
Best Plus Suites Santa Cruz
Best Western Plus All Suites Inn Hotel
Best Western Plus All Suites Inn Santa Cruz
Best Western Plus All Suites Inn Hotel Santa Cruz

Frequently asked questions

Is parking available at Best Western Plus All Suites Inn?

Yep, Best Western Plus All Suites Inn has a covered self car park with in/out privileges for USD 16.50 per night. A self car park is also available, for a fee. Onsite parking is limited (max 1 space per unit).

How much does it cost to stay at Best Western Plus All Suites Inn?

As of 14 May 2026, prices found for a 1-night stay for 2 adults at Best Western Plus All Suites Inn on 19 May 2026 start from NZ$240, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus All Suites Inn?

Yep, Best Western Plus All Suites Inn is a short 17-minute walk from Santa Cruz Main Beach. Fun beach activities include body boarding and kayaking.

Is Best Western Plus All Suites Inn family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus All Suites Inn is a hit with families.

Does Best Western Plus All Suites Inn serve breakfast?

You bet, visitors are hooked on the free buffet brekkie here! Offered daily between 6:30 AM and 9:30 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Best Western Plus All Suites Inn?

No, Best Western Plus All Suites Inn does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus All Suites Inn?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Best Western Plus All Suites Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 464 out of 1007 reviews
Rating 8 - Good. 249 out of 1007 reviews
Rating 6 - Okay. 157 out of 1007 reviews
Rating 4 - Poor. 81 out of 1007 reviews
Rating 2 - Terrible. 56 out of 1007 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

JORGE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was exceptional, clean rooms, great customer service, awesome breakfast 10/10
Stayed 1 night in Feb 2026

4/10 Poor

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great spot!
Stayed 3 nights in Nov 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, good sized room - very polite staff greeting you.
Stayed 1 night in Jan 2026

8/10 Good

Yafelin

Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
Stayed 1 night in Jan 2026

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was nice . Breakfast was great. Parking $16 fee ? . Other that was really nice and clean .
Stayed 1 night in Jan 2026

10/10 Excellent

JoDee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and the room was clean. Very satisfied.
Stayed 1 night in Jan 2026

4/10 Poor

Dianne

Stayed 1 night in Jan 2026

4/10 Poor

Brandi, Redwood City

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checked us in was very sweet. I believe her name was Jessica. The other person, Crystal (I believe) needs serious training in customer relations. She could care less about the customers. She was downright rude and acted like people were bothering her. There is only one person at the desk per shift. One lady said she had been waiting for 20 mins to try to check in. No one was there. Their parking garage is a joke! They charge you $15/night and the spots are made for tiny smart cars. We had to park up the hill both nights because there was zero parking. Upon arrival, the hotel smells absolutely ATROCIOUS. It smells like sewer gas mixed with someone getting a hair perm. The a/c in our room only worked in the livingroom. The bedroom was so hot and uncomfortable. The furniture felt and looked so dirty and it was teeny tiny. The hotel is also incredibly loud. The elevator floor was covered in mud and wasn’t cleaned during our stay. This place is an absolute joke! Do not trust the online pictures like I did. That was my personal mistake.
Stayed 2 nights in Jan 2026

6/10 Okay

Amelie

Stayed 1 night in Jan 2026

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities
Things were very clean. Check-in was smooth.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rubin

Stayed 2 nights in Jan 2026

10/10 Excellent

ANNETTE

Liked: Cleanliness, staff & service, amenities
Friendly staff, excellent room and so clean
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The best customer service I’ve received in a long time. Front desk was so kind, respectful and gave us a welcome goodie bag at no charge.
Stayed 1 night in Jan 2026

10/10 Excellent

Karl

Stayed 1 night in Jan 2026

8/10 Good

corissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless. Linens amazing.
Stayed 2 nights in Jan 2026

10/10 Excellent

Isoa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Dec 2025

10/10 Excellent

Isoa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
To good
Stayed 2 nights in Dec 2025

10/10 Excellent

Isoa

Liked: Cleanliness, amenities, property conditions & facilities
To good Perfectly clean
Stayed 3 nights in Dec 2025

8/10 Good

Tom

Stayed 1 night in Dec 2025

6/10 Okay

Araceli

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The room was a great size. The fridge was broken, they never fixed it. The micro did not work. They never cleaned our room during our stay. The parking was not sufficient. They also charged for it. When we relayed this to the staff, their response was we are short staffed. They did not offer to adjust our rate or some type of refund.
Stayed 2 nights in Dec 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
This was perfectly okay, except that they charge for parking. That was a surprise. It should be included in the nightly rate. The breakfast was okay. The shower floor was dangerously slippery. I had to put a towel on it to prevent slipping and sliding on it.
Stayed 1 night in Jan 2026

10/10 Excellent

Fatima

Liked: Cleanliness, amenities
Had an early check in.
Stayed 1 night in Dec 2025