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Hilton Santa Cruz/Scotts Valley

4.0 star property
Mountain hotel with 24-hour fitness centre, near Henry Cowell Redwoods State Park

Photo gallery for Hilton Santa Cruz/Scotts Valley

Reception
Lobby
Lobby
Exterior
Daily full breakfast for a fee

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$202
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
6001 La Madrona Drive, Santa Cruz, CA, 95060
  • Place, Henry Cowell Redwoods State Park
    ‪3 min drive‬
  • Place, Mystery Spot
    ‪9 min drive‬
  • Place, Santa Cruz Beach Boardwalk
    ‪10 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Deluxe Suite, 1 Bedroom

Highlights

Fireplace
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Forest View, High Floor)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed (Forest View, High Floor)

7.4 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Private bathroom
Hairdryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Forest View, High Floor)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds (Forest View, High Floor)

7.2 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Private bathroom
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Balcony

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony or patio
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Premium bedding
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Sofa bed
Separate bedroom
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Premium bedding
Private bathroom
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Private bathroom
Hairdryer
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed, Allergy Friendly

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Allergy Friendly

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Private bathroom
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Balcony

8.8 out of 10
Excellent
(27 reviews)

Highlights

Balcony
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(82 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 2 Queen Beds

8.2 out of 10
Very good
(61 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Santa Cruz

At Hilton Santa Cruz/Scotts Valley, you'll be 4.3 km (2.7 mi) from Henry Cowell Redwoods State Park and 6.6 km (4.1 mi) from Roaring Camp Railroads. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Stonehouse Bar and Grill, serves Californian cuisine and is open for breakfast, brunch, lunch and dinner. Stonehouse Bar and Grill is the hotel's own bar. Enjoy the Hot tub, free pool cabanas and pool loungers. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4-property class Santa Cruz hotel include Pacific Avenue and Santa Cruz Wharf.

What's nearby

  • Henry Cowell Redwoods State Park - 3 min drive - 1.8 km
  • Mystery Spot - 9 min drive - 9.3 km
  • Santa Cruz Wharf - 9 min drive - 10.8 km
  • Santa Cruz Beach Boardwalk - 10 min drive - 9.3 km
  • Natural Bridges State Park - 11 min drive - 11.9 km

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 37 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Laughing Monk Brewing - ‬3 min drive
  • ‪Pizza Series - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Otoro Sushi - ‬18 min walk

About this property

Hilton Santa Cruz/Scotts Valley

Mountain hotel with 24-hour fitness centre, near Henry Cowell Redwoods State Park
Hilton Santa Cruz/Scotts Valley offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 7000 square feet (650 square metres) and includes conference space. A terrace, a vending machine, and a garden are also featured at Hilton Santa Cruz/Scotts Valley. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Santa Cruz hotel.

  • 1 building
  • 178 guestrooms or units
  • 6 levels
  • Conference rooms
  • 7000 sq ft of conference space
  • 650 sq. m of conference space
  • Built in 1999
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Santa Cruz/Scotts Valley offers 178 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary newspapers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 18 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 16.95 to 25 for adults and USD 14.95 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Stonehouse Bar and Grill
  • Stonehouse Bar and Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 7,000 square feet of conference space

Outdoors

  • Free pool cabanas
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.95 to 25.00 for adults and USD 14.95 to 20.00 for children
  • Self-parking fee: USD 18 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cruz
Hilton Santa Cruz
Hilton Santa Cruz Hotel
Hilton Santa Cruz Hotel Scotts Valley
Hilton Santa Cruz Scotts Valley
Hilton Scotts Valley Santa Cruz
Santa Cruz Hilton Scotts Valley
Santa Cruz Scotts Valley
Santa Cruz Scotts Valley Hilton
Scotts Valley Santa Cruz
Hilton Santa Cruz Scotts Valley Hotel
Hilton Scotts Valley
Hilton Scotts Valley Hotel
Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz

Frequently asked questions

What is the cancellation policy at Hilton Santa Cruz/Scotts Valley?

Hilton Santa Cruz/Scotts Valley offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Santa Cruz/Scotts Valley?

As of 5 Feb 2026, prices found for a 1-night stay for 2 adults at Hilton Santa Cruz/Scotts Valley on 22 Feb 2026 start from NZ$201.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Santa Cruz/Scotts Valley?

Yep, Hilton Santa Cruz/Scotts Valley has a self car park with in/out privileges for USD 18 per night. A self car park is also available, for a fee.

Are there any beaches close to Hilton Santa Cruz/Scotts Valley?

The closest beach to Hilton Santa Cruz/Scotts Valley is Capitola Beach (9.7 km).

Does Hilton Santa Cruz/Scotts Valley have a pool?

Yep, and guests love it! Hilton Santa Cruz/Scotts Valley has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Hilton Santa Cruz/Scotts Valley?

Hilton Santa Cruz/Scotts Valley features an outdoor pool, free pool cabanas and 1 hot tub. All guestrooms come with pillowtop beds and premium bedding.

What makes Hilton Santa Cruz/Scotts Valley a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hilton Santa Cruz/Scotts Valley.

Is Hilton Santa Cruz/Scotts Valley family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an outdoor pool, it's no surprise that Hilton Santa Cruz/Scotts Valley is a hit with families.

Does Hilton Santa Cruz/Scotts Valley serve breakfast?

You bet, full breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hilton Santa Cruz/Scotts Valley?

No, Hilton Santa Cruz/Scotts Valley does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Santa Cruz/Scotts Valley?

Yep, they've got a lounge bar and an onsite restaurant that serves Californian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Santa Cruz/Scotts Valley?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hilton Santa Cruz/Scotts Valley Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 664 out of 1261 reviews
Rating 8 - Good. 256 out of 1261 reviews
Rating 6 - Okay. 175 out of 1261 reviews
Rating 4 - Poor. 96 out of 1261 reviews
Rating 2 - Terrible. 70 out of 1261 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Irene

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff. When we checked in, the staff member realized that we had three rooms on different floors. He moved us close together on the same floor. I appreciated that he noticed that.
Stayed 3 nights in Nov 2025

10/10 Excellent

Irene

Stayed 3 nights in Nov 2025

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Cafe for breakfast. I believe her name was Dawn. She was very attentive to our families.
Stayed 3 nights in Nov 2025

8/10 Good

Scott

Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa

Stayed 3 nights in Nov 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel, brilliant friendly staff, loved the lodge lounge area; nice outdoor pool - only tiny flaw no jets in the hot tub - but otherwise 99%
Stayed 1 night in Oct 2025

10/10 Excellent

Rui, Scotts Valley

Travelled with group
Liked: Cleanliness, property conditions & facilities
great experience
Stayed 2 nights in Oct 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Safe very friendly. My family and I felt safe.
Stayed 2 nights in Oct 2025

8/10 Good

Linda

Travelled with family
Liked: Staff & service
Disliked: Amenities
Spacious clean room
Stayed 3 nights in Oct 2025

8/10 Good

Richard

Stayed 1 night in Oct 2025

4/10 Poor

William

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
1. TV did not work. Called to fix, said they came while we were gone, still did not work. 2. Maids never made up our room or gave us clean towels. 3. No coffee in the lobby unless you pay $4 per cup. 4. They charge for parking $12 per day (no, not valet, when you park yourself.) 5. Not even water to fill our bottles in the lobby the morning we left. 6. No comp bkfst even for Honors members. Bkfst ends up about $20 per person.
Stayed 2 nights in Oct 2025

2/10 Terrible

Abigail

Stayed 1 night in Jul 2025

10/10 Excellent

Matthew, Dublin

Stayed 1 night in Oct 2025

6/10 Okay

Umer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we entered the room it smelled wet and like shoes and sweat. the carpet was dirty and felt wet. the pillows were super used and flat. We had to ask for extra pillows. We stayed for two nights and as much as i understand the water conservation initiatives and towels were not replaced every day atleast the beds should have been made the trash should have been taken. but no next morning when we came back the hotel it was all messy. it was not a pleasurable or comfortable stay at all.
Stayed 2 nights in Oct 2025

8/10 Good

Kristy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No matter what we changed the thermostat to the air wouldnt get cooler.
Stayed 1 night in Oct 2025

8/10 Good

Cristal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine, and there were some food spots across the street from the hotel, so that was ok as well. But the fact that we were surprised by the parking fee and that it parking wasn't included in the room fee was disappointing to say the least. Further, we did have an iron mishap but the hotel management did their best to make it right, that was greatly appreciated.
Stayed 2 nights in Oct 2025

10/10 Excellent

Farooq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Oct 2025

6/10 Okay

Kenneth

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Room was very cold. Came into the room it was around 65 degrees tried to turn the heat up,to about 75 degrees it only went up 1 or 2 degrees hotter in 2 days, no one came into the room and gave us new towels or any toiletries, no room cleaning
Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph, Woodland Hills

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

joseph

Business traveller
Liked: Cleanliness, property conditions & facilities
When I left their was a ticket on my vehicle I took it to the front desk and they said I had to scan it and pay for parking I stated when I checked in their was no mention of parking fees their was a special area with a sign that said in this area you had to pay so I parked out front with no signs thinking that it was free away from any entrance so I placed the ticket in the the trash being it was not disclosed to me.I also had to go to the front desk to get coffee packs for the second morning of my stay as it did not replaced if you want a better rating these 2 items need to be addressed otherwise I was happy but I like when your dog bites you it's time to shoot it
Stayed 2 nights in Oct 2025

8/10 Good

Mandy

Stayed 1 night in Jul 2025

2/10 Terrible

Alfredo

Stayed 2 nights in Oct 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place great room
Stayed 2 nights in Oct 2025

6/10 Okay

Zachary

Travelled with partner
Liked: Cleanliness, staff & service
Our bed destroyed my back. Everyone is very nice
Stayed 3 nights in Oct 2025

6/10 Okay

Jeremy

Travelled with family
Liked: Cleanliness
Room was nice and check in was smooth. Staff was friendly at check in. Heater in the room did not work and the toilet barely flushed. When I told the young man at the front desk in the morning about the heater and toilet, he wasn’t professional or courteous. He said he would let someone know when he was doing what he was working. Didn’t seem to be happy to be at work. Got back to the room in the afternoon and the toilet flushed but the heater was still blowing cold air. I let the manager k ow about it and soon after it was blowing warmer but it never got to the set temperature, and it felt very humid in the room. I did not mention it a third time since it was warmer than the night before and we were leaving in the morning. Other than that, the hotel was nice.
Stayed 2 nights in Oct 2025