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Hotel Torremayor Lyon

Property class: 3.5

Photo gallery for Hotel Torremayor Lyon

A hotel entrance with a sign reading "HOTEL TORREMAJOR Lyon" and a number "322".
A conference room with rows of tables and chairs, a patterned carpet, and a projector screen at the front.
An outdoor seating area with a pool in the background, a covered patio, and a view of a residential building.
A sign for Hotel Torremayor Lyon with bicycles parked in front.
A hotel room with a large bed, a desk, a chair, a TV mounted on the wall, and a window with curtains.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
The current price is NZ$237
28 Aug - 29 Aug

Explore the area

View map
Ricardo Lyon 322, Providencia, Santiago, Region Metropolitana, 6650685
  • Place, Sculpture Park
    ‪9 min walk‬
  • Place, Costanera Center
    ‪10 min walk‬
  • Place, Clínica Indisa
    ‪15 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, a TV mounted on the wall, and a window with curtains.

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a TV mounted on the wall, and a window with curtains.

Standard Twin Room

  • City view
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room Superior

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room Superior

  • 50 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with a bed, a wooden dresser, a television, a desk, and a chair.

Superior Room

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room Superior

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room Superior

  • 50 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room

  • 20 sq m
  • Sleeps 2
  • 3 Single Beds
  • Free Wi-Fi

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About the area

Santiago

A family-friendly stay in the heart of Santiago awaits you at Hotel Torremayor Lyon. Within steps you'll find Vivo Panorámico and Costanera Center within a 10-minute stroll. Highlights at this Art Deco hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, Los Arcos, is open for breakfast, lunch and dinner. Enjoy the seasonal outdoor swimming pool and pool loungers as well as access to bike hire. 2325 square feet (216 square metres) of event facilities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of an area shuttle. .Attractions within a 10-minute drive of this 3.5-property class Providencia hotel include Plaza de Armas and Parque Arauco Mall.

What's nearby

  • Sculpture Park - 9 min walk - 0.8 km
  • Costanera Center - 10 min walk - 0.9 km
  • Municipal Market of Providencia - 12 min walk - 1.1 km
  • Gran Torre Santiago - 13 min walk - 1.1 km
  • Clínica Indisa - 15 min walk - 1.3 km

Getting around

  • Los Leones Station - 3 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 22 min drive

Restaurants

  • ‪Elkika Ilmenau - ‬3 min walk
  • ‪Carl's Jr. - ‬4 min walk
  • ‪Dominó Guardia Vieja - ‬4 min walk
  • ‪Cafetopía - ‬4 min walk
  • ‪La Mechada Nacional - ‬4 min walk

About this property

Hotel Torremayor Lyon

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 2325 square feet (216 square metres) and includes conference space. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the family-friendly Hotel Torremayor Lyon.

This 3.5-star Santiago hotel is smoke free.

  • 100 guestrooms or units
  • 8 levels
  • 2 buildings
  • Conference rooms
  • 2325 sq ft of conference space
  • 216 sq. m of conference space
  • Built in 1994
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Torremayor Lyon offers 100 accommodations with a safe and a hairdryer. This individually decorated accommodation includes desks. Tempur-Pedic beds feature down duvets and premium bedding. A pillow menu is available. 26-inch LCD televisions come with cable channels.

Bathrooms include a rainfall showerhead and complimentary toiletries. This Santiago hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle up to 40 km
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Los Arcos

Things to do

  • Bicycle rentals
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,325 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1994
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Torremayor Lyon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • The seasonal pool will open in December and close in February.
  • Children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Torremayor
Hotel Torremayor Santiago
Torremayor
Torremayor Hotel
Torremayor Santiago
Torremayor Hotel Santiago
Hotel Torremayor Lyon Santiago
Hotel Torremayor Lyon
Torremayor Lyon Santiago
Torremayor Lyon
Hotel Torremayor Lyon Hotel
Hotel Torremayor Lyon Santiago
Hotel Torremayor Lyon Hotel Santiago

Frequently asked questions

What is the cancellation policy at Hotel Torremayor Lyon?

Hotel Torremayor Lyon offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Torremayor Lyon?

As of 16 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Torremayor Lyon on 28 Aug 2026 start from NZ$237, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Torremayor Lyon have a pool?

Hotel Torremayor Lyon has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from December to February.

What makes Hotel Torremayor Lyon a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Torremayor Lyon.

Is Hotel Torremayor Lyon family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and a deli, it's no surprise that Hotel Torremayor Lyon is a hit with families.

Is there a free airport shuttle available at Hotel Torremayor Lyon?

No, Hotel Torremayor Lyon does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Torremayor Lyon?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Torremayor Lyon?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Torremayor Lyon?

No, pets and service animals are not allowed.

Hotel Torremayor Lyon Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 110 out of 326 reviews
Rating 8 - Good. 153 out of 326 reviews
Rating 6 - Okay. 38 out of 326 reviews
Rating 4 - Poor. 17 out of 326 reviews
Rating 2 - Terrible. 8 out of 326 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff were fantastic
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Thomas William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and welcoming hotel. The room was spacious and clean. The A/C in my room was not great, but otherwise a very pleasant stay.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning was excellent. Wonderful location in a vibrant area with many restaurants and shops. Beautiful neighborhood of tree lined streets. Staff was great. Room was modest, but with a comfortable bed. The price was very reasonable and the room came with a complimentary breakfast. Restaurant was average. Good value overall.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price ! Very good location
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

weiyu

Liked: Cleanliness, amenities, property conditions & facilities
clean room
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A repeat visit to a charming hotel

A repeat visit to our favourite hotel in Santiago. It has charm and friendliness and is in a safe part of the city within walking distance of numerous cafes and restaurants. Also the riverside sculpture park is an easy walk. The hotel has an extensive breakfast selection with an early start if required.
Stayed 4 nights in Dec 2024
Verified review

4/10 Poor

tung wei david

Disliked: Staff & service, amenities, property conditions & facilities
The staff was very rude or unfriendly. One receptionist even called me “Ooi” with offensive tone despite that I didn’t do anything wrong!!!! There was NO wifi as advertised and reason given was too many people using it and just not working. No apology given and just “too bad” !!!!
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Fernando Carlos

Disliked: Cleanliness, property conditions & facilities
A região é boa, as instalações estão velhas e precisa melhorar a limpeza
Stayed 3 nights in May 2026
Verified review

8/10 Good

Denilson

Liked: Cleanliness, staff & service, property conditions & facilities
Ponto principal do hotel é a sua localização, com certeza. Próximo centro de providência, com lojas restaurantes e mercados. Próximo estação metrô los leones. Hotel razoável em tudo, acomodação, atendimento, café da manhã. Preço compatível com a região. No Brasil seria caro pelo que oferece. Tem um restaurante no hotel com precos compatíveis, na faixa de 15 mil pesos por refeição. Também razoável.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Muito bem localizado, perto do metrô e em área que transmite segurança. Td pude ir a pé para vários pontos de interesse, como o MUT e o Sky Costanera. Café da manhã básico e sem muita variedade, mas ok. Tive reações alérgicas respiratórias, nao sei se pelo carpete, pelo ar condicionado ou se pela poeira existente num rebaixamento de gesso da luz indireta.
Stayed 7 nights in Mar 2026
Verified review

2/10 Terrible

Mariangela C

Disliked: Staff & service
Ar condicionado não funciona direito, banheiros velhos, recepção mal educada. Wi-Fi não funcionava e não quiseram resolver. Não chamam táxi regular. Apenas condução própria ao preço que querem e têm de ser cash. Estão atrasados do mundo moderno. Não recomendo
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities
Excelente opción. La habitación es pequeña pero cómoda. La propiedad está en una zona agradable a pasos de un centro comercial. La piscina en el último piso ofrece una buena opción para relajarse. El personal fue amable. El desayuno variado. Cenamos en el restaurante del hotel y fue satisfactorio, destacando la buena atención del mozo.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Erica Esmeralda

Liked: Cleanliness, staff & service, amenities
Hugo en recepción es el mejor, excelente servicio. Las instalaciones son un poco antiguas. El aire acondicionado no funciona. La habitación se pone muy caliente, es mejor abrir la ventana. El desayuno no es muy bueno y todos los días sirven lo mismo. No varia. Ubicación es excelente, zona segura, restaurantes y tiendas muy cerca.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Ralph R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentrale Lage. Verhältnusmössig ruhig
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto estava organizado, a equipe super educada, café sem muita variedade
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Rogério

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto de bom tamanho e restaurante do hotel com boa comida a preços bons, para padrões do chile. Perto do hotel tinha casa de cãmbio, supercado e acesso ao metrô.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Dayana

Liked: Cleanliness, staff & service
No hay establecimientos variados para comer. El internet falló varias veces.
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Jayme

Liked: Cleanliness
O quarto nao possui frigobar, estamos em 5 familia, em 5 quartos e somente uma tinha um frigobar que nao funcionava
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

RAIMUNDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa, nao foi melhor que a fechadura eletrônica da porta do nosso quarto estava com defeito e era um transtorno para ter acesso ao quarto mas os funcionários gentilmente sempre estavam a disposição para nos ajudar. Recomendo a troca da fechadura. Solicitamos mas nada foi feito
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurzaufenthalt

Alles ok! Zentrale Lage optimal für Kurzaufenthalt
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurzaufenthalt

Im Gang sehr laut! Leider! Gäste aus verschiedenen Zimmern halten sich über Stunden im Gang auf und kommunizieren sehr laut bis spät in die Nacht rein. Anderer asiatischer Gast kommuniziert per Mobiltelefon auch im Gang vor meiner Zimmertüre über eine Stunde mit lauter Stimme! Erst nach eindringlicher Bitte meinerseits beruhigt es sich, um nach einer guten Stunde wieder laut zu werden. Zimmernachbarn kann man nicht azswählen - allerdings könnten Hotelangestellte von Zeit zu Zeit die Gänge inspizieren und für Ruhe und Ordnung zu sorgen. Gehe schon mehrere Jahre in dieses Hotel und hoffe dies bleibt eine Ausnahme.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurzaufenthalt

Angenehmer Ort im Zentrum von Providencia. Metrostation, Restaurants, Shopping Malls und unterschiedliche kleinere Läden in unmittelbarer Nähe.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Caryne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bem localizado e em uma região super segura, profissionais excelentes. Recomendo muito !!
Stayed 7 nights in Aug 2024
Verified review

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excelente, bonito, novo, perto do metrô, várias opções de comércio e bem perto do shopping Costanera. Um parabéns especial para o funcionário Francisco ( Tico ) que nos ajudou muito!!! Café da manhã bom e com lanche para quem sai cedo p os passeios. Super recomendo!!!
Stayed 8 nights in Aug 2024
Verified review

4/10 Poor

Gaston

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Creo que nunca elegi un hotel tan mal, la atencion para ser educado voy a decir que era "poco calida", la habitacion con paredes con humedad, el gel de ducha era shampoo aguado, el lector de tarjeta para entrar a la habitacion falla todo el tiempo.. pero lo peor de todo, el WIFI era inexistente... otros detalles el desayuno era desolador!!! Claramente no lo recomiendo ni volveria.. una lastima porque tiene una excelente ubicacion.
Stayed 5 nights in Apr 2024