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ANA Crowne Plaza Chitose, an IHG Hotel

4-star property
2-2-1 Hokuei, Chitose, Hokkaido 0508 053 286
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4.5 out of 5
Wonderful!
See all 4 wotif Reviews

"The Staff were extremely friendly & helpful The Beds were heavenly comfortable " More

By a verified traveller on Fri 03 Jan 2020

Points Of Interest

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Hotel Description

At ANA Crowne Plaza Chitose, an IHG Hotel you'll be 1.9 km (1.2 mi) from Aoba Park and 3.8 km (2.4 mi) from Chitose Outlet Mall Rera. Highlights at this hotel include 2 restaurants, 2 bars/lounges, and free self parking.

The restaurant, HASKAP The Garden, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. Astral is the hotel's own bar, serving drinks along with light fare. Enjoy the gym and karaoke. 10764 square feet (1000 square meters) of event facilities include 11 meeting rooms and conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning buffet breakfast is served between 5:30 AM and 9:30 AM.

Sights within a 10-minute drive of this 4-star Chitose hotel include Doraemon Wakuwaku Sky Park and New Chitose Airport Onsen.

Standard Room, 1 Queen Bed (High Floor)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$92* Per night/room 12 May - 13 May

Standard Room, Multiple Beds (High Floor)

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Junior Suite, 2 Double Beds, Balcony

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Standard Room, 2 Single Beds (High Floor)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

ANA Crowne Plaza Chitose, an IHG Hotel ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for ANA Crowne Plaza Chitose, an IHG Hotel

Everyone (2) Couples (1) Family (2)
4 out of 5

Posted by on 25 Oct. 2022

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5 out of 5
The Staff were extremely friendly & helpful The Beds were heavenly comfortable

Posted by on 3 Jan. 2020

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5 out of 5
We found the staff to be very pleasant, polite, extremely obliging and willing to be helpful. The room was excellent even though we thought it was expensive. The bathroom facilities were very clean. We would return.

Posted by on 23 Jun. 2018

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4 out of 5

very clean and quite close to airport

Pros: cleanliness and bar area c/w pool table and snacks
Cons: when requesting wake up calls make sure they do call as they did not with me
Location: good location close to airport train station and food places
a small bit of trouble with language /transaction shuttle bus to airport service is excellent

Posted by , from Victoria on 8 Nov. 2017

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About the ANA Crowne Plaza Chitose, an IHG Hotel

Location 2-2-1 Hokuei, Chitose, Hokkaido 066

Property Features

There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and 11 meeting rooms. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 10764 square feet (1000 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly ANA Crowne Plaza Chitose, an IHG Hotel. Self parking is free. Smoking is allowed in designated areas at this 4-star Chitose hotel.

  • 438 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 10764 sq ft of conference space
  • 1000 sq m of conference space
  • Built in 1997
  • Karaoke
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Chitose Station (0.7 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

ANA Crowne Plaza Chitose, an IHG Hotel offers 438 air-conditioned accommodations with coffee/tea makers and bathrobes. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 5:30 AM to 9:30 AM.

HASKAP The Garden - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Shikotsu Robata Grill - This seafood restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Astral - This bar serves light fare only. Open daily.

The Park Bar - This sports bar serves light fare only. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2800 for adults and JPY 1400 for children
  • Rollaway bed fee: JPY 3000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ana Chitose
  • Ana Crowne Plaza Chitose
  • Crowne Plaza Ana Chitose
  • Crowne Plaza Ana Hotel Chitose
  • Crowne Plaza Chitose
  • Crowne Plaza Ana Chitose Hotel

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.