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Cross Hotel Sapporo

4.0 star property
Hotel with a restaurant, 6-minute walk to Sapporo TV Tower

Photo gallery for Cross Hotel Sapporo

Lounge
Property preview
Public bath
Lounge
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
The current price is NZ$230
25 Jan - 26 Jan

Explore the area

View map
2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Place, Sapporo TV Tower
    ‪6 min walk‬
  • Place, Sapporo JR Tower
    ‪6 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪9 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪42 min drive‬

Room options

View all photos for Double Room, Non Smoking, with Bonfire Experience

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room, Non Smoking, with Bonfire Experience

Highlights

Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Bidet
Private bathroom
Hydromassage showerhead
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Semi double Room (Shower Only)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Semi double Room (Shower Only)

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Rainfall showerhead
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Twin Room

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room (2 Beds + Sofa Bed)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Separate bath and shower
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Run of the House

In-room safe, blackout curtains, iron/ironing board, free WiFi

Run of the House

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Rainfall showerhead
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Twin Room (2 Beds + Sofa Bed)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Separate bath and shower
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Twin Room (Shower Only)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Twin Room (Shower Only)

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Rainfall showerhead
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for [CROSS FLOOR] Double Room with lounge access

In-room safe, blackout curtains, iron/ironing board, free WiFi

[CROSS FLOOR] Double Room with lounge access

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Bidet
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

In-room safe, blackout curtains, iron/ironing board, free WiFi

[CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Bidet
Private bathroom
Hydromassage showerhead
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds OR 2 Single Beds and 2 Single Sofa Beds

View all photos for [CROSS FLOOR] Superior Double Room with lounge access

In-room safe, blackout curtains, iron/ironing board, free WiFi

[CROSS FLOOR] Superior Double Room with lounge access

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Bidet
Private bathroom
Hydromassage showerhead
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Deluxe Double Room with lounge access

In-room safe, blackout curtains, iron/ironing board, free WiFi

[CROSS FLOOR] Deluxe Double Room with lounge access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Bidet
Private bathroom
Hydromassage showerhead
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Cross Suite Double Room with lounge access

[CROSS FLOOR] Cross Suite Double Room with lounge access

[CROSS FLOOR] Cross Suite Double Room with lounge access

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Bidet
Private bathroom
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking, with Bonfire Experience

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking, with Bonfire Experience

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Separate bath and shower
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for 4 Beds (2 Beds + 2 Sofa Beds), Non Smoking, with Bonfire Experience

In-room safe, blackout curtains, iron/ironing board, free WiFi

4 Beds (2 Beds + 2 Sofa Beds), Non Smoking, with Bonfire Experience

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Twin Room, Non Smoking (Shower Only) with Bonfire Experience

In-room safe, blackout curtains, iron/ironing board, free WiFi

Twin Room, Non Smoking (Shower Only) with Bonfire Experience

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Rainfall showerhead
  • Sleeps 2
  • 2 Single Beds

View all photos for Run of the House, Non Smoking, with Bonfire Experience

In-room safe, blackout curtains, iron/ironing board, free WiFi

Run of the House, Non Smoking, with Bonfire Experience

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Bidet
Rainfall showerhead
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for [CROSS FLOOR] Cross Suite Twin Room with lounge access

[CROSS FLOOR] Cross Suite Twin Room with lounge access

[CROSS FLOOR] Cross Suite Twin Room with lounge access

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Bidet
Private bathroom
  • 44 sq m
  • Sleeps 3
  • 2 Large Single Beds OR 2 Large Single Beds and 1 Single Sofa Bed

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About the area

Sapporo

Cross Hotel Sapporo puts you in the heart of Sapporo, within just a 10-minute stroll of Sapporo TV Tower and Sapporo JR Tower. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, hache, is open for breakfast and lunch. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 4-property class Sapporo City Centre hotel include Tanukikoji Shopping Street and Hokkaido University.

What's nearby

  • Sapporo Clock Tower - 2 min walk - 0.2 km
  • Sapporo TV Tower - 6 min walk - 0.6 km
  • Sapporo JR Tower - 6 min walk - 0.6 km
  • Tanukikoji Shopping Street - 9 min walk - 0.8 km
  • Odori Park - 12 min walk - 1.1 km

Getting around

  • Sapporo Station - 5 min walk
  • Odori Station - 6 min walk
  • New Chitose Airport (CTS) - 57 min drive

Restaurants

  • ‪かけはし 北二条店 - ‬1 min walk
  • ‪雪印パーラー 札幌本店 - ‬2 min walk
  • ‪poool SAPPORO - ‬2 min walk
  • ‪Japanese Ramen Noodle Lab Q - ‬1 min walk
  • ‪北海道食市場 丸海屋 離 - ‬1 min walk

About this property

Cross Hotel Sapporo

Hotel with a restaurant, 6-minute walk to Sapporo TV Tower
There's a restaurant on site. Public spaces have free WiFi. Cross Hotel Sapporo also features a vending machine, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

  • 1 building
  • 181 guestrooms or units
  • 18 levels
  • Built in 2007
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Smoking in designated areas
  • Dining venue
Cross Hotel Sapporo offers 181 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include slippers, bidets and hairdryers.

This Sapporo hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor public bath. This service features separate men's and women's areas.

Similar properties

Exterior
SAPPORO HOTEL by GRANBELL
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 409 reviews
The price is NZ$221
9 Jan - 10 Jan
SAPPORO HOTEL by GRANBELL

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • A restaurant

Restaurants on site

  • hache

Things to do

  • Piano

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Built in 2007
  • Designated smoking areas
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1650 for children
  • Self-parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cross Hotel Sapporo
Cross Sapporo
Cross Sapporo Hotel
Hotel Cross
Hotel Cross Sapporo
Sapporo Cross Hotel
Cross Hotel Sapporo Hotel
Cross Hotel Sapporo Sapporo
Cross Hotel Sapporo Hotel Sapporo

Frequently asked questions

What is the cancellation policy at Cross Hotel Sapporo?

Cross Hotel Sapporo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cross Hotel Sapporo?

As of 6 Jan 2026, prices found for a 1-night stay for 2 adults at Cross Hotel Sapporo on 25 Jan 2026 start from NZ$230.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cross Hotel Sapporo?

Yep, Cross Hotel Sapporo has a self car park for JPY 1500 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Cross Hotel Sapporo?

The closest beach to Cross Hotel Sapporo is Otaru Dream Beach (15.4 km).

Does Cross Hotel Sapporo serve breakfast?

Yeah, buffet breakfast is on offer daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Cross Hotel Sapporo?

No, Cross Hotel Sapporo does not offer an airport shuttle service.

Is there a bar or restaurant at Cross Hotel Sapporo?

Yep, you can grab a meal at Cross Hotel Sapporo's onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Cross Hotel Sapporo?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Cross Hotel Sapporo?

No, pets are not allowed.

Cross Hotel Sapporo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 655 out of 1010 reviews
Rating 8 - Good. 251 out of 1010 reviews
Rating 6 - Okay. 75 out of 1010 reviews
Rating 4 - Poor. 16 out of 1010 reviews
Rating 2 - Terrible. 13 out of 1010 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mark

Stayed 1 night in Oct 2025

10/10 Excellent

Gordon, Burlingame

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the convenience of the location. The staff was very helpful and nice. We would definitely stay at this hotel if and when we return to Sapporo.
Stayed 8 nights in Sep 2025

10/10 Excellent

debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very welcoming and attentive. Room was clean and fresh. Breakfast buffet was excellent, large variety of Japanese and Western food.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat stay at Cross Hotel. Conveniently located near Sapporo station and comfortable walk to Tanuki shopping street. Also loved the public bath on the top floor. Highly recommended!
Stayed 8 nights in Sep 2025

8/10 Good

SOO HYUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Marshal

Liked: Cleanliness, staff & service, property conditions & facilities
Small but convenient for traveling
Stayed 3 nights in Sep 2025

6/10 Okay

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not much amenities. My 2 star hotel in Tokyo provided more. But overall a clean hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

CARLOTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

2/10 Terrible

Lucy

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel smells bad. Room is too small. Bathroom faces the bed. You smell the bathroom.
Stayed 1 night in Aug 2025

8/10 Good

Kwo Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, easily accessible from stations, friendly staff
Stayed 1 night in Sep 2025

8/10 Good

Amanda Rufino, Redwood City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location by Sapporo Clock Tower and Odori. They have friendly staff. It is the perfect spot in Sapporo. Beds are very nice and there is an onsen at the top floor. When we changed rooms to the 17th floor the bed base and the carpet were stained. The first room we stayed in was nicer. The air conditioning sometimes does not work and needed to be adjusted.
Stayed 1 night in Sep 2025

10/10 Excellent

Steven W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in Sapporo

Great service and excellent breakfast!
Stayed 1 night in Aug 2025

8/10 Good

Alexander

Liked: Cleanliness
Haiiii
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

not impressive at all

guest rooms are outdated and not well cleaned
Stayed 1 night in Aug 2025

8/10 Good

Kaili, Northridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Wai

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Easy to get to attraction area. Clock tower, Odori park, late night dinning just right outside of the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

DONGIL

Stayed 2 nights in Aug 2025

10/10 Excellent

Maki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Aug 2025

6/10 Okay

chunghan

Stayed 5 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to check out other parts of Hokkaido or just the city! Everything you need, and great staff and service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Cross Hotel was lovely. The location is great. Close to Sapporo Station and many things to do in the city!
Stayed 4 nights in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick walk to Sapporo station and Odori park. I had a Cross room so I also had access to the lounge, a very nice feature. A great stay!
Stayed 4 nights in Jul 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, rooms and bath
Stayed 2 nights in Jul 2025

10/10 Excellent

Shaw

Stayed 1 night in Jul 2025

10/10 Excellent

Johnna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025