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Cross Hotel Sapporo

4.0 star property
Hotel with a 24-hour front desk, a quick walk to Sapporo TV Tower

Photo gallery for Cross Hotel Sapporo

Lounge
Property amenity
Public bath
Lounge
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is NZ$140
14 May - 15 May

Explore the area

Map
2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Sapporo TV Tower
    ‪6 min walk‬
  • Tanukikoji Shopping Street
    ‪9 min walk‬
  • Odori Park
    ‪14 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪57 min drive‬

Room options

View all photos for [CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

[CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

[CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Down duvet
Blackout curtains
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Single Beds OR 2 Single Beds and 2 Single Sofa Beds

View all photos for [CROSS FLOOR] Double Room with lounge access

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Double Room with lounge access

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Down duvet
Blackout curtains
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room (Shower Only)

Down duvets, in-room safe, individually decorated

Twin Room (Shower Only)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Down duvet
Blackout curtains
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for [CROSS FLOOR] Superior Double Room with lounge access

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Superior Double Room with lounge access

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Down duvet
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Run of the House

Down duvets, in-room safe, individually decorated

Run of the House

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Down duvet
Blackout curtains
Bidet
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Twin Room (2 Beds + Sofa Bed)

Down duvets, in-room safe, individually decorated

Superior Twin Room (2 Beds + Sofa Bed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Down duvet
Blackout curtains
Bidet
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Twin Room

Down duvets, in-room safe, individually decorated

Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Down duvet
Blackout curtains
Bidet
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Double Room

Down duvets, in-room safe, individually decorated

Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Down duvet
Blackout curtains
Bidet
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Semi double Room (Shower Only)

Down duvets, in-room safe, individually decorated

Semi double Room (Shower Only)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Down duvet
Blackout curtains
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room (2 Beds + Sofa Bed)

Down duvets, in-room safe, individually decorated

Deluxe Twin Room (2 Beds + Sofa Bed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Down duvet
Blackout curtains
Bidet
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [CROSS FLOOR] Deluxe Double Room with lounge access

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Deluxe Double Room with lounge access

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Down duvet
Blackout curtains
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Cross Suite Double Room with lounge access

[CROSS FLOOR] Cross Suite Double Room with lounge access

[CROSS FLOOR] Cross Suite Double Room with lounge access

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Down duvet
Blackout curtains
Private bathroom
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Cross Suite Twin Room with lounge access

[CROSS FLOOR] Cross Suite Twin Room with lounge access

[CROSS FLOOR] Cross Suite Twin Room with lounge access

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Down duvet
Blackout curtains
Private bathroom
  • 44 sq m
  • Sleeps 3
  • 2 Large Single Beds OR 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Twin Room

Down duvets, in-room safe, individually decorated

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Down duvets, in-room safe, individually decorated

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Semi-Double Room (Shower Only)

Down duvets, in-room safe, individually decorated

Semi-Double Room (Shower Only)

  • Sleeps 2
  • 1 Queen Bed

View all photos for [CROSS FLOOR]Deluxe Twin (2 Beds + Sofa Bed)

Down duvets, in-room safe, individually decorated

[CROSS FLOOR]Deluxe Twin (2 Beds + Sofa Bed)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room (2 Beds + Sofa Bed)

Down duvets, in-room safe, individually decorated

Superior Twin Room (2 Beds + Sofa Bed)

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for [CROSS FLOOR]Cross Suite Double Room

Down duvets, in-room safe, individually decorated

[CROSS FLOOR]Cross Suite Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (2 Beds + Sofa Bed)

Down duvets, in-room safe, individually decorated

Deluxe Twin Room (2 Beds + Sofa Bed)

  • Sleeps 4
  • 2 Single Beds

View all photos for [CROSS FLOOR]Deluxe Double Room

Interior

[CROSS FLOOR]Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Shower Only)

Down duvets, in-room safe, individually decorated

Twin Room (Shower Only)

  • Sleeps 2
  • 2 Single Beds

View all photos for [CROSS FLOOR] Double Room

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for [CROSS FLOOR] Superior Double Room

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Run Of The House

Down duvets, in-room safe, individually decorated

Run Of The House

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for [CROSS FLOOR]Cross Suite Twin Room

Down duvets, in-room safe, individually decorated

[CROSS FLOOR]Cross Suite Twin Room

  • Sleeps 3
  • 2 Double Beds

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About the area

Sapporo

Cross Hotel Sapporo puts you in the heart of Sapporo, within just a 10-minute stroll of Sapporo TV Tower and Sapporo JR Tower. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, hache, is open for breakfast and lunch. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 4-property class Sapporo City Centre hotel include Tanukikoji Shopping Street and Hokkaido University.

What's nearby

  • Sapporo TV Tower - 6 min walk - 0.5 km
  • Sapporo JR Tower - 8 min walk - 0.7 km
  • Tanukikoji Shopping Street - 9 min walk - 0.8 km
  • Hokkaido University - 13 min walk - 1.1 km
  • Odori Park - 14 min walk - 1.2 km

Getting around

  • Sapporo Station - 5 min walk
  • Odori Station - 6 min walk
  • New Chitose Airport (CTS) - 57 min drive

Restaurants

  • ‪Japanese Ramen Noodle Lab Q - ‬2 min walk
  • ‪麻 SHIBIRE - ‬2 min walk
  • ‪北海道食市場丸海屋離 - ‬1 min walk
  • ‪北海道らーめん奥原流・久楽本店 - ‬2 min walk
  • ‪THE WORLDLOUNGE Co&Co SAPPORO - ‬2 min walk

About this property

Cross Hotel Sapporo

Hotel with a 24-hour front desk, a quick walk to Sapporo TV Tower
There's a restaurant on site. Public spaces have free WiFi. Cross Hotel Sapporo also features a vending machine, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

  • 1 building
  • 181 guestrooms or units
  • 18 levels
  • Built in 2007
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Smoking in designated areas
  • Dining venue
Cross Hotel Sapporo offers 181 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature down duvets. Flat-screen televisions come with satellite channels. Bathrooms include slippers, bidets and hairdryers.

This Sapporo hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor public bath. This service features separate men's and women's areas.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)
  • Extended parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • A restaurant

Restaurants on site

  • hache

Things to do

  • Piano

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Built in 2007
  • Designated smoking areas
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1650 for children
  • Self-parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cross Hotel Sapporo
Cross Sapporo
Cross Sapporo Hotel
Hotel Cross
Hotel Cross Sapporo
Sapporo Cross Hotel
Cross Hotel Sapporo Hotel
Cross Hotel Sapporo Sapporo
Cross Hotel Sapporo Hotel Sapporo

Frequently asked questions

What is the cancellation policy at Cross Hotel Sapporo?

Cross Hotel Sapporo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cross Hotel Sapporo?

As of 12 May 2025, prices found for a 1-night stay for 2 adults at Cross Hotel Sapporo on 14 May 2025 start from NZ$139.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cross Hotel Sapporo?

Yep, Cross Hotel Sapporo has a self car park for JPY 1500 per night. Onsite parking is limited.

Are there any beaches close to Cross Hotel Sapporo?

The closest beach to Cross Hotel Sapporo is Otaru Dream Beach (15.4 km).

Does Cross Hotel Sapporo serve breakfast?

Yeah, buffet breakfast is on offer daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Cross Hotel Sapporo?

No, Cross Hotel Sapporo does not offer an airport shuttle service.

Is there a bar or restaurant at Cross Hotel Sapporo?

Yep, you can grab a meal at Cross Hotel Sapporo's onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Cross Hotel Sapporo?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Cross Hotel Sapporo?

No, pets are not allowed.

Cross Hotel Sapporo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1009 reviews
Rating 8 - Good. 270 out of 1009 reviews
Rating 6 - Okay. 75 out of 1009 reviews
Rating 4 - Poor. 15 out of 1009 reviews
Rating 2 - Terrible. 11 out of 1009 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely clean and quiet. The staff was amazing. The Food menu offered something for everyone both Western and Japanese preferences. The hotel is close walking distance to most shopping and tourist locations and close to all metro transportation. I would definitely stay at the Cross Hotel again!!!
Stayed 7 nights in Jan 2025

8/10 Good

Cullen, Holualoa

Stayed 4 nights in Feb 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The baths on the 18th floor were excellent! We also enjoyed the daily buffet breakfast - over many visits we never had a wait to sit down and food was always plentiful and of good quality.
Stayed 7 nights in Jan 2025

10/10 Excellent

Yuehan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good and Nice place to stay for holidays in Sapporo
Stayed 2 nights in Feb 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in downtown Sapporo. Excellent location and friendly staff. Great buffet breakfast with local food.
Stayed 6 nights in Jan 2025

10/10 Excellent

JOYCE

Liked: Cleanliness
Walking distance to train station and sunway station.
Stayed 3 nights in Jan 2025

6/10 Okay

TAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many Asian travellers. Speak loudly, stand around blocking..... And noise at night. I knew this is not the hotel mistake. But this is what happened
Stayed 10 nights in Jan 2025

6/10 Okay

Vincent

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Average property. Rooms were small and lack hanging or storage space. Staff and service were excellent though. Made up for everything.
Stayed 3 nights in Jan 2025

8/10 Good

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Anders

Stayed 4 nights in Dec 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Jan 2025

8/10 Good

Ziwei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is pretty close to shopping, jr station, food, and some historic attractions. not too close where it's noisy and crowded. staff very helpful and understand enough english. tv can show you how crowded the public bath is which i find pretty neat.
Stayed 7 nights in Nov 2024

6/10 Okay

Kok Chye

Extremely basic Boutique hotel

It is really a basic boutique hotel without any coin-operated laundry machine. There are no free drinks (coffee/tea) in the lounge in the afternoon. A coin vending machine is there for u to purchase your own drink at the lounge. Onsen is small & too shallow (when u sit inside the pool, the water is just above the your button belly & I am just 1.7m tall), ?need to lie flat in order for water to cover the body?. It is not possible when there is a crowd. Water temperature is not very hot. Only plus is they have a smaller outdoor onsen. Breakfast considered above average. 80% of the things are the same except a couple of different daily special (eg. Fried chicken, or slice beef with bean sprout).
Stayed 3 nights in Dec 2024

8/10 Good

Ali

Liked: Staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Dec 2024

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central location, everything clean and well maintained, helpful staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Althea

Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
ㅡ
Stayed 2 nights in Dec 2024

8/10 Good

Arman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. The only development area is that there were so many tables and sofas in the room that left almost no room for the suitcases. Maybe some of these extra stuff can be removed
Stayed 5 nights in Dec 2024

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do i start? Staff support friendly. The room was the best that we had on our Japan trip. Super comfy bed and pillows. The Onsen was the most opulent on our entire trip. The only thing was that could have topped it off, was a higher room. We had a view of a brick wall.
Stayed 3 nights in Dec 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spacious room
Stayed 5 nights in Nov 2024

8/10 Good

Eric, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, but the room is tiny.
Stayed 2 nights in Nov 2024

8/10 Good

Wolfgang

Travelled with partner
Liked: Staff & service, property conditions & facilities
Chairs in room had some “nasty” stains on them. Also room was too warm and temp could not be turned down.
Stayed 4 nights in Dec 2024

6/10 Okay

hanjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Wo Hing Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good but the room have no AC during winter times. So we ask a cooling fan
Stayed 4 nights in Nov 2024

10/10 Excellent

HNIN YADANAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in the heart of the city with lots of shopping and dining options.
Stayed 3 nights in Oct 2024